Witkoppen Clinic sees efficiency gains after Novartis donation of medical equipment
This collaboration has enabled the clinic to acquire essential resources, including 44 brand-new chairs, 20 scanners, and three air conditioning units, significantly enhancing patient care and operational efficiency.
Sbonga Shange, business development assistant at Witkoppen Clinic, emphasised the partnership's shared purpose, saying: 'This partnership is not just about donations; it is about shared purpose, unwavering support, and a shared belief that every patient deserves quality care and comfort, coupled with dignity.'
Also read: Witkoppen Clinic launches Winter Warmer Campaign to support underserved communities
The partnership has already shown positive results, with the clinic supporting 11 287 patients in the first quarter of 2025, thanks to improved efficiency gained through newly acquired resources.
'Through the generous donation from Novartis, we have been able to address some of the key requirements for the clinic – resources that will not only improve the daily experiences of our patients but also enhance the efficiency of our healthcare services and processes,' said Shange. 'The 20 vital-signs scanners are already revolutionising our administrative flow. Used by our vitals team, clinicians, and pharmacy personnel, these devices have reduced paperwork and processing time by five minutes per patient, allowing for a faster, smoother, and more efficient service that directly benefits our patients.'
Also read: Local Rotary Club supports Witkoppen Primary School
Shange added that, with the addition of the new air conditioning units, 'our administrative section has become a more pleasant environment for both staff and patients. This improvement enhances not just comfort but also supports better infection control measures, ensuring a healthier and more hygienic space for all.'
Novartis South Africa is committed to improving patient access to innovative medicines, and building research capabilities in the country. In 2017, the company signed a memorandum of understanding with the South African Medical Research Council and the Department of Science and Technology to boost clinical trials and research capabilities.
Read more: Community called to get flu shots at Witkoppen Clinic
Witkoppen Clinic is a non-profit healthcare organisation that provides comprehensive primary healthcare and social welfare services to over 7 000 patients monthly, addressing various health needs, including HIV, TB, and non-communicable diseases.
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