Baffled by Broadband? ComReg helps you find out what your options are
Take broadband, for example. ComReg carried out a Broadband Connectivity Survey in 2023 that found 44% of people work from home at least one day a week- but do you know if you have the right package for your needs?
Well if you don't, ComReg can help! The Commission for Communications Regulation has been providing consumers with reliable guidance on broadband, mobile and landline services since 2002. Pic: Getty Images
ComReg has recently updated its free online tool Compare, that's an easy-to-use resource where you can click on the service you are looking for to discover all the options that are available to you.
The tool searches for mobile, broadband, home phone and bundle plans that are tailored to your needs, that way you know you're getting the very best value for money. Pic: Shutterstock
When comparing broadband plans, you can filter by a number of ways: Technology
Speed
Provider
Contract length
For a new mobile plan, you can choose between bill pay or pre-pay, and filter by technology and plans that include phones.
You can even check which plans do not have annual price increases. Pic: Shutterstock
ComReg doesn't just help you compare packages and bundles, they also provide information on how to switch smoothly if you need to do so.
For example, did you know that if you lose service when switching, the disruption shouldn't last more than one working day?
As well as the Compare tool, ComReg's website also has advice and information about mobile and broadband services along with helpful tools that allow you to check broadband availability and a mobile coverage map.
If you need help, ComReg's Consumer Care team is available to assist you, or your authorised representative, 8am to 8pm Monday to Friday and 9am to 1pm on Saturday (excluding public holidays).
You can contact ComReg's dedicated Consumer Care team by phone at (01) 8049668, via email to consumerline@comreg.ie or online complaint form or live chat over on the website comreg.ie.
Sending a text with the words COMREG or ASKCOMREG to 51500 will request a call or text back (standard SMS rates apply), while you can send a letter to the Consumer Care Team, ComReg, One Dockland Central, Guild Street, Dublin 1, D01 E4X0.
An Irish Sign Language facility is available on request and you can contact ComReg Consumer Care via text relay. For more information, visit www.itrs.ie.
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