82 % Indians opt for diagnostic centres over hospitals for preventive check-ups: study
The study, based on data from over 30,000 users across 300 cities, highlights a shift in the way preventive care is accessed. In Mumbai, 95 % of preventive health check-ups were conducted at diagnostic labs. In Delhi-NCR, 87 % of diagnostic reports were delivered within 48 hours, compared to 38 % from hospitals. Bengaluru reported 84 % timely deliveries from diagnostics, while Hyderabad and Pune also showed higher satisfaction with lab-based services.
Diagnostic centres were found to deliver 71 % of reports within 48 hours, as opposed to 47 % from hospitals. Report accuracy was also higher, with only 3.3 % of reports from diagnostic labs requiring corrections, compared to 4.4 % from hospitals.
'People are clearly choosing speed and reliability,' said Kiran Kalakuntla, CEO and founder, ekincare.
The report analysed data from metros including Bengaluru, Mumbai, Delhi-NCR, Pune, and Hyderabad, which together account for 75 % of India's diagnostic volume.
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