Musk's satellites hit by global outage
Starlink confirmed the outage at around 6am AEST, with roughly 200,000 Australians using the network, particularly in regional and remote areas.
'Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is resolved,' the company posted to X at 6.05am AEST.
Two hours later, the issue was 'mostly' fixed.
'Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours,' the company posted at 8.23am AEST.
'The outage was due to failure of key internal software services that operate the core network.
'We apologise for the temporary disruption in our service; we are deeply committed to providing a highly reliable network, and will fully root cause this issue and ensure it does not occur again.'
Starlink keeps its country-by-country customer numbers a secret, but in March 2024 announced 200,000 Australian customers had signed up.
More than 140,000 people have joined a Starlink Users Australia Facebook group, and customers are getting checkerboard coverage across the country at 10am AEST. People in regional Tasmania are reporting their service is back up, as are people in most regions of Queensland and NSW.
However, people in Victoria's Gippsland region and Queensland's Whitsundays said they were offline.
'What would we all do if there was no internet in the world? With the Starlink global outage this morning it really makes you wonder,' a caravan blogger posted to the group.
'Would it change the way we live and work? Lucky its back on and we are connected with the universe again.'
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