FedEx partners with Pick Network to provide parcel drop-off services across Singapore
SINGAPORE — Federal Express Corporation (FedEx) has partnered with Pick Network, a local parcel locker provider, to provide consumers with the option of dropping off pre-labelled FedEx packages for delivery at over 1,000 Pick smart lockers located across Singapore.
This will add to FedEx's existing infrastructure of two FedEx facilities and over 410 drop-off points across the Republic, bringing the number of lockers customers can now access for drop-offs to over 1,500.
The move, announced on June 16, comes a month after FedEx and SingPost announced a collaboration to expand FedEx parcel drop-off points to all SingPost offices nationwide as well as at POPStop@Tampines MRT, increasing acceptance points from six to 43.
FedEx said the collaborations come in response to rapid e-commerce growth and rising consumer demand for greater flexibility and security in parcel handling options.
Pick's smart lockers, which will be available around the clock, can be found in residential estates, community hubs and shopping malls, and fit small to medium-sized parcels with dimensions up to 41 x 26 x 46 cm.
FedEx customers will be able to drop off their packages at Pick's lockers directly and have the option of self-collection at over 2,000 locations, including Pick Network.
Managing director of FedEx Singapore Eric Tan noted that 'by expanding our collaboration with Pick Network, we're building smarter, more accessible supply chains that give individuals and businesses even greater control over how, when, and where they ship'.
He added that expanding the FedEx drop-off and collection network in Singapore will support evolving customer preferences and improve pick-up and delivery success rates.
'This move is primarily driven by the continued growth of e-commerce and the need for smart convenient solutions that offer greater flexibility and adapt to customers' daily routines.'
Pick Network CEO New Soon Tee added that the partnership with FedEx has made it more convenient for consumers to send parcels through Pick's lockers to over 220 countries worldwide.
The collaboration also builds on the previous partnership between the two companies under the launch of the nationwide parcel locker network in 2021, for which Pick Network has since been providing parcel collection services for FedEx packages.
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Mr Thomson Lim designed the interiors of his two-room flexi Build-To-Order (BTO) flat in Tengah's Garden Vale project, and would periodically share pictures of the carpentry in the estate's chat group on Telegram. When the renovations were done in June 2024, other residents were curious about how his flat looked, so he hosted an open house for around 20 neighbours. The 50-year-old had met his fellow Tengah residents through Telegram and was keen to share his experience with them, so they could make decisions about their own renovations. "I enjoy bonding with the residents from our chats... I believe sharing is always a good thing to do in life," said Mr Lim, who works at a fast-food chain. He has since become close friends with the neighbours he met on Telegram, going for meals and exercising with them. They even volunteer together at the Tengah Community Club, helping out at events such as family day, award ceremonies and workshops. Mr Lim and his Tengah buddies are among an estimated tens of thousands of Singaporeans who are members of resident-run Telegram groups for BTO estates here. There are no official numbers of BTO Telegram groups, but they can be easily found by searching on Telegram or BTOHQ, a community-run website sharing information on local properties. The size of each of these groups can range from a few hundred to thousands. Such groups started to gain popularity over the last few years when demand for BTO flats surged in 2020. Around the same time, Telegram also gained traction here as a messaging platform. While residents of BTO projects also form chat groups on WhatsApp, another popular messaging platform, such groups have proliferated on Telegram, likely because it allows up to 20,000 members, compared with WhatsApp's 2,000 members. Telegram's large group size limit allows a chat group to be created for an entire BTO estate, rather than just for one block or specific resident interest groups. 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