
I Dreamed of a Robot That Sorted My Socks, But This $2,600 Vacuum Isn't It (Yet)
The Saros Z70 is priced at $2,599, making it one of the most expensive robot vacuums I've seen. You can buy two robot vacuums for this price.
The most notable feature is the OmniGrip mechanical arm designed to pick up and sort items. It also has strong vacuuming and mopping capabilities, excellent mapping, and the ability to cross thresholds.
The mechanical arm has several issues, including difficulties picking up objects, navigation problems, and software bugs. There were also connectivity issues during setup.
Cleaning my hardwood and carpet.
Ajay Kumar
Pros
Good vacuuming on hardwood
Brush roller does not get tangled with dog hair
Very low profile and fits under pretty much everything
Quiet operation
Works well with pets
Chassis lift prevents it from getting stuck most of the time
Cons
Dust bin is too small
Water tank is too small
Mopping performance isn't great
Obstacle avoidance needs some improvement
Roborock
I wanted to love the Roborock Saros Z70. Never before have we seen a robot vacuum with a mechanical arm meant to pick up objects and help you clean before it vacuums and mops. As someone who has three cats, I found this incredibly appealing. I test and write about vacuums for a living. When we first saw the Roborock Saros Z70 at CES earlier this year, we all knew we were witnessing something special.
CNET even chose it as one of our best of CES awards. I spent several hours with it in New York City during a demo, giving me fairly high hopes for its time and labor-saving potential.
I tested it at my cluttered apartment for the better part of a month and so did my colleague and lead lab tester, Jared Hannah at his home. The reality is, the Saros Z70 certainly has a lot of promise. It vacuums and mops like a champ, can cross thresholds and obstacles as effectively as the Dreame X50 Ultra, and has great mapping and pet recognition in my home.
The OmniGrip arm picking up my wife's sock.
Ajay Kumar
However, when it comes to its signature feature -- the robot arm -- we found it's still not ready for showtime. Right now, the Saros Z70 is fairly limited in its ability to pick up very small objects like pet toys and kid's toys. On occasion, it did recognize and attempt to pick up cat toys it found scattered around my home, but it was never able to succeed at that. Often, it would deploy the arm, then detect my cat or some other object nearby and freeze, blaring 'Error 69,' forcing me to manually reset the arm. At one point, it even tried to pick up my standing desk mat before realizing it wasn't a compatible object and giving up.
Roborock tells us they are aware of the issues and are actively working on software fixes that will roll out in June and July. Here are my impressions after a month of testing and whether it's worth its $2,600 price tag.
Roborock
My experience with Saros Z70
We tested the Saros Z70 at CES 2025, at a live demo, at our New York City Office space, at CNET's testing lab in Louisville KY and most recently at my home. My biggest takeaway from my real-world home test versus my other experiences with this robot vacuum is the various issues with the mechanical arm, its struggle to pick up objects, navigation problems, and software bugs. It cleaned great as a regular robot vacuum and mop, but I couldn't rely on the arm's sorting capabilities.
'Yeah, it seems like it's basically a beta version of the arm,' said Hannah, who was testing the Z70 at the same time as me. 'They should do a bit more development before it's ready for the masses. I would get the error if the arm bumped something while moving an object. It sensed that there was too much resistance, so I think it was doing what it was supposed to, but it seems like that would end up being a common occurrence.'
The Saros Z70 got scratched up after trying to clean under the desk chair.
Ajay Kumar
Vacuuming and mopping: Strong performance, good sand/litter/hair pickup; mopping with clean/dirty tanks and hot air drying is effective.
Strong performance, good sand/litter/hair pickup; mopping with clean/dirty tanks and hot air drying is effective. Special features: The OmniGrip arm is the standout special feature, though currently unreliable. I found operational issues during my home testing. It struggled to pick up certain objects, especially pet toys, but I had much better luck with socks. Not only was the Saros Z70 able to identify my wife's purple socks and pick them up off the hardwood floor in the bedroom, but it also began to transport them to my designated shoe-drop-off area that's set up in the foyer. The problem was that partway on this journey, it gave up somewhere between the hallway and the kitchen, dropping the sock, acting like the job was complete, and continuing its regular cleaning cycle.
The OmniGrip arm is the standout special feature, though currently unreliable. I found operational issues during my home testing. It struggled to pick up certain objects, especially pet toys, but I had much better luck with socks. Not only was the Saros Z70 able to identify my wife's purple socks and pick them up off the hardwood floor in the bedroom, but it also began to transport them to my designated shoe-drop-off area that's set up in the foyer. The problem was that partway on this journey, it gave up somewhere between the hallway and the kitchen, dropping the sock, acting like the job was complete, and continuing its regular cleaning cycle. Mapping and navigation: It generated a 2D and 3D map of my space, automatically tagging the rooms (bedroom, bathroom, living room and kitchen), flooring type (hard surface and carpet) and identifying certain pieces of furniture like my couch, TV stand and bed. It also marked notable thresholds in my space where extra effort would be required to cross. You can remap it or tell it to remap a specific room if you're not happy with the result, but it did a great job for me the first time around.
It generated a 2D and 3D map of my space, automatically tagging the rooms (bedroom, bathroom, living room and kitchen), flooring type (hard surface and carpet) and identifying certain pieces of furniture like my couch, TV stand and bed. It also marked notable thresholds in my space where extra effort would be required to cross. You can remap it or tell it to remap a specific room if you're not happy with the result, but it did a great job for me the first time around. Software and app: The app isn't the most straightforward tool to use, with a profusion of settings and nested menus that allow you to adjust just about everything the robot can do, from the dustbin emptying and mop washing frequency, to cleaning patterns, obstacle photos, enabling the robotic arm and more. Just about everything the robot can do is customizable, but I wish all these features and settings were a bit more front and center rather than tucked away in the lengthy settings menu.
The app isn't the most straightforward tool to use, with a profusion of settings and nested menus that allow you to adjust just about everything the robot can do, from the dustbin emptying and mop washing frequency, to cleaning patterns, obstacle photos, enabling the robotic arm and more. Just about everything the robot can do is customizable, but I wish all these features and settings were a bit more front and center rather than tucked away in the lengthy settings menu. Design and aesthetics: Low-profile design, good for fitting under furniture, but can lead to scratches.
Low-profile design, good for fitting under furniture, but can lead to scratches. Ease of use: Setup had connectivity issues; once set up, basic functions are easy, but advanced settings are complex.
Roborock
The specs
Price: $2,599
$2,599 Object weight limit (OmniGrip Arm): 300 grams rated load; approximately 700 grams actual load capacity during our testing.
300 grams rated load; approximately 700 grams actual load capacity during our testing. Threshold crossing height: Capable of crossing thresholds up to approximately two inches.
Capable of crossing thresholds up to approximately two inches. Cleaning time: (Ajay's apartment, 850 sq ft): 1.5 to 2 hours for a full vacuum and mop session.
(Ajay's apartment, 850 sq ft): 1.5 to 2 hours for a full vacuum and mop session. Cleaning time: (Jared's house, 1,200 square feet) : 2.5 to 3 hours for a full vacuum and mop session on the main level.
(Jared's house, 1,200 square feet) 2.5 to 3 hours for a full vacuum and mop session on the main level. Mapping time (Ajay's apartment, 850 sq ft): 16 to 18 minutes for initial mapping.
(Ajay's apartment, 850 sq ft): 16 to 18 minutes for initial mapping. Sand pickup performance on hardwood: 82.46%, this is excellent hardwood performance, falling just shy of our best overall, the Ecovacs Deeboth T30S Combo (85%).
82.46%, this is excellent hardwood performance, falling just shy of our best overall, the Ecovacs Deeboth T30S Combo (85%). Sand pickup performance on carpet (Midpile): 51.77%, this surpasses the Dreame X50 Ultra (44% mid-pile)
51.77%, this surpasses the Dreame X50 Ultra (44% mid-pile) Sand pickup performance on carpet (Low-Pile): 51.06%, which comes close to matching the Shark Power Detect NeverTouch Pro (54.5%).
51.06%, which comes close to matching the Shark Power Detect NeverTouch Pro (54.5%). Voice command compatibility: The app can be connected to Amazon Alexa for voice commands.
The app can be connected to Amazon Alexa for voice commands. Customizable: The app allows for a wide range of customization, including dustbin emptying frequency, mop washing frequency, cleaning patterns, obstacle photos, and enabling/disabling the robotic arm.
The app allows for a wide range of customization, including dustbin emptying frequency, mop washing frequency, cleaning patterns, obstacle photos, and enabling/disabling the robotic arm. Mapping features: The app displays the 2D and 3D maps generated by the robot, allows for room tagging, furniture identification, and setting "no-go" zones. It also identifies pet areas and allows for "Pet Area Cleaning."
The app displays the 2D and 3D maps generated by the robot, allows for room tagging, furniture identification, and setting "no-go" zones. It also identifies pet areas and allows for "Pet Area Cleaning." Wi-Fi connectivity: The robot needs to connect to Wi-Fi for setup and app control.
The robot needs to connect to Wi-Fi for setup and app control. Dual spinning mopping pads: The robot uses a pair of dual spinning mopping pads that attach and detach from the docking station.
The robot uses a pair of dual spinning mopping pads that attach and detach from the docking station. Clean and dirty water system: Uses clean water for mopping and collects dirty water in a separate tank, ensuring cleaner mopping.
Uses clean water for mopping and collects dirty water in a separate tank, ensuring cleaner mopping. Mopping pad cleaning and drying: Mopping pads are washed and hot-air dried at the base station between cleaning sessions.
Mopping pads are washed and hot-air dried at the base station between cleaning sessions. Mopping modes: The "Vacuum+Mop" mode vacuums first and then mops the entire space. There are options for Deep cleaning, Pet Area and an AI-powered SmartPlan.
Saros Z70 docked
Ajay Kumar
CNET's buying advice
For the time being, I am holding off on scoring, rating or recommending the Saros Z70. While it excels at vacuuming, mopping, and navigation, the core feature – the OmniGrip arm – is not yet reliable enough for me to fully give an opinion on this product as a whole. Roborock told CNET it plans to roll out software updates in June and July that are expected to positively change my experience. Some of the anticipated improvements include improved grab point optimization, smarter sorting optimization, and new pickup categories like sports shoes.
It is hard to ignore the $2,599 price tag. I argue that for the price, you could purchase two or three excellent standard robot vacuums and mops, like the Yeedi M12 Pro+, or a comparable high-performing model such as the Dreame X50 Ultra -- both on CNET's best robot vacuums best list.
If all you care about is strong vacuuming, mopping and obstacle avoidance: The Ecovacs Deebot T30S Combo is currently CNET's "best overall robot vacuum.
Roborock
Without a fully operational and reliable OmniGrip arm, I can't justify its value for the cost at this time.
'The arm is a neat feature to watch, but I personally don't find it very useful,' said Hannah. ' I feel like if the robot is smart enough to avoid obstacles such as shoes and socks, I don't need it to try and pick them up and move them. As long as the robot doesn't get stuck on anything during its cleaning cycle, that's good enough for me.'
If the OmniGrip arm is your primary reason for considering the Saros Z70, I recommend you wait for future software updates or consider alternatives until that feature is more refined.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
3 hours ago
- Yahoo
Microsoft Will Delete Your Passwords in One Month: Do This ASAP
Passwords are a thing of the past for Microsoft Authenticator. Starting in August, Microsoft will require you to use passkeys instead of keeping all of your Microsoft passwords on its mobile app, and your old passwords will vanish. But that's not bad news. Passkeys can cut out risky password habits that 49% of US adults have, according to a recent survey by CNET. Making it a practice to use the same password for multiple accounts or to include personal hints, like your birthday, can be risky. It could be an easy giveaway for hackers to guess, which can lead to identity theft and fraud. Here's what you need to know about Microsoft's timeline for the switch and how to set up passkeys for your Microsoft accounts before it's too late. Microsoft Authenticator houses your passwords and lets you sign into all of your Microsoft accounts using a PIN, facial recognition such as Windows Hello, or other biometric data, like a fingerprint. Authenticator can be used in other ways, such as verifying you're logging in if you forgot your password, or using two-factor authentication as an extra layer of security for your Microsoft June, Microsoft stopped letting users add passwords to Authenticator, but here's a timeline of other changes you can expect, according to Microsoft. July 2025: You won't be able to use the autofill password function. August 2025: You'll no longer be able to use saved passwords. If you still want to use passwords instead of passkeys, you can store them in Microsoft Edge. However, CNET experts recommend adopting passkeys during this transition. "Passkeys use public key cryptography to authenticate users, rather than relying on users themselves creating their own (often weak or reused) passwords to access their online accounts," said Attila Tomaschek, CNET software senior writer and digital security expert. So what exactly is a passkey? It's a credential created by the Fast Identity Online Alliance that uses biometric data or a PIN to verify your identity and access your account. Think about using your fingerprint or Face ID to log into your account. That's generally safer than using a password that is easy to guess or susceptible to a phishing attack. "Passwords can be cracked, whereas passkeys need both the public and the locally stored private key to authenticate users, which can help mitigate risks like falling victim to phishing and brute-force or credential-stuffing attacks," Tomaschek added. Passkeys aren't stored on servers like passwords. Instead, they're stored only on your personal device. More conveniently, this takes the guesswork out of remembering your passwords and the need for a password manager. Microsoft said in a May 1 blog post that it will automatically detect the best passkey to set up and make that your default sign-in option. "If you have a password and 'one-time code' set up on your account, we'll prompt you to sign in with your one-time code instead of your password. After you're signed in, you'll be prompted to enroll a passkey. Then the next time you sign in, you'll be prompted to sign in with your passkey," according to the blog post. To set up a new passkey, open your Authenticator app on your phone. Tap on your account and select "Set up a passkey." You'll be prompted to log in with your existing credentials. After you're logged in, you can set up the passkey.


CNET
13 hours ago
- CNET
The Secret to Slashing Your Internet Bill Is Owning This One Item
US households pay a monthly median of $63 for internet, and that doesn't include the extra fees you get charged for equipment or maintenance. Not to forget, this cost only goes up over time because of price hikes, according to a CNET survey. One easy way to save on your monthly internet bill is to buy your own internet equipment instead of renting it from your provider. CNET's experts are always looking to find ways to help you save money, get a faster internet connection and make sense of all the confusing terms on your home internet bills. Looking to save some money on your broadband service in the long run? You might want to consider cutting out that monthly equipment fee by buying your own modem or router, which means saving on your monthly and yearly internet costs. Can you buy your own router? Nearly 70% of households rent routers from their ISP, and that figure makes sense once you factor in confusing internet bills and terms of service. While some internet providers provide the equipment for free, others won't let you skip the rental -- meaning, you must use the internet provider's equipment even if you already have your own router. Though most ISPs will let you use your own router and modem, it can be confusing to navigate those service policies. The bottom line is that buying your own router is a simple way to future-proof your home while trimming down potential extra fees on your bill. The up-front cost of internet equipment may seem pricey, but you'll find that paying for everything at once actually saves money: You can reduce your monthly internet bill by as much as $15 and save hundreds of dollars over the years, like CNET's Joe Supan who decided to stop renting internet equipment from Xfinity. Plus, you may even find that a new router improves your internet speeds -- especially if you're on a cable internet plan with slow upload speeds. If you have hesitations about the high up-front costs, know that plenty of decent modems cost less than $100. With the average cost of renting a modem from your provider around $10 per month, a device would pay for itself in less than a year and then continue saving you money each month. In other cases, where providers will rent you a high-end gaming router or a decent mesh router for a modest monthly fee, doing so might be a pretty decent deal. Locating local internet providers Let's run through all of the top options from internet providers to see how their equipment policies compare and whether you're in a position to save some money. AT&T Equipment fee: No This is significant because AT&T used to charge $10 monthly for its equipment. The company required the use of its combination modem-and-router gateway device and didn't allow customers to use their own modem. That meant that you couldn't skip the $10 monthly additional fee. In 2022, AT&T scrapped its equipment fee for all internet plans, so customers need not worry about that additional amount getting tacked onto their monthly bill. Read our AT&T home internet review. See at AT&T CenturyLink CenturyLink Equipment fee: Yes ($15 per month for modem/router gateway device rental) Can you skip it? Yes CenturyLink charges $15 monthly to rent a gateway that combines a modem and a router into one device. If you sign up for DSL with CenturyLink, that gateway will be one of three models: the Greenwave C4000, the Zyxel C4000LZ or the Zyxel C3000Z. If you have a fiber plan with Quantum Fiber, your equipment is included at no extra cost for an "initial period," however long that may be. You can skip that $15 fee by using a gateway or modem of your own, but CenturyLink cautions customers not to use anything that isn't on its list of approved devices. You can also opt to buy CenturyLink equipment upfront, for $200 plus tax, an investment that would pay for itself after a year and one month of service. "CenturyLink highly recommends using one of our certified or recommended Wi-Fi modems (gateways), which have been tested and approved to work optimally with our high-speed internet technology," the company's website reads. "Retired and third-party devices are more likely to cause performance issues and may not connect to your internet service correctly." Remember, if you're replacing CenturyLink's gateway with a standard modem, then you'll also need to find a good router to go with it. Read our CenturyLink home internet review. See at CenturyLink Frontier Equipment fee: No Frontier Fiber includes equipment rental fees with the monthly cost, which is already lower than most. For plans 500Mbps and faster, Frontier offers the Eero Pro 7, a Wi-Fi 7 router. The 200Mbps plan comes with the Eero Pro 6E, and all DSL plans come with the Eero Pro 6. For an additional $10 a month, you can add Whole Home Wi-Fi with up to two mesh Wi-Fi extenders for better coverage. Read our Frontier home internet review. See at Frontier Google Fiber Equipment fee: No Google Fiber customers receive a modem and a mesh router with up to two additional extenders at no additional cost. If you subscribe to Google Fiber's fastest plan, with download speeds of up to 8Gbps, then you'll get a faster, multi-gig router to go with it, complete with support for Wi-Fi 6E. Read our Google Fiber home internet review. See at Google Hughesnet Equipment fee: Yes ($15 to $20 per month for modem/router gateway device rental) Can you skip it? No Hughesnet provides satellite internet service to all 50 states. That's the good news. The not-so-good news is that satellite internet features pretty pricey equipment costs. Customers must rent Hughesnet's equipment to the tune of $15 per month or $20 per month if opting for Hughesnet's Fusion plan that combines satellite internet with low-latency fixed wireless internet. There are no options to skip those monthly fees. The only alternative provided is to buy the equipment up front for $300 ($450 with the Fusion plan). That's a tough pill to swallow. Paying that much right out of the gate is not appealing. Once you consider that Hughesnet requires a two-year contract (and canceling early will activate an early termination fee), you may find that the up-front cost will save you money if you foresee staying with Hughesnet beyond your initial term. Read our HughesNet review. See at Allconnect Kinetic by Windstream Equipment fee: Yes ($11 for modem/router gateway device rental) Can you skip it? Yes Kinetic is Windstream's home internet service, and the equipment rental fees cost $11 a month. Paying that fee gets you a combination modem-and-router gateway device, but you can skip the fee outright if you use your own modem and router hardware. The company has different hardware requirements for different customers based on the specific nature of the connection (some DSL subscribers use ADSL technology, while others use VDSL, for instance). Be sure to ask Windstream for some guidance specific to your home's connection before you make a purchase -- the customer service number is 800-347-1991. Read our Kinetic by Windstream home internet review. See at Windstream Mediacom Equipment fees: Yes ($15 per month for modem/router gateway device) Can you skip them? Yes Mediacom is a midsize cable internet provider, and customers need to pay $15 per month to rent a cable modem/router gateway from the company. You can skip that fee by using your own, but it'll need to be at least a DOCSIS 3.1 model plus a compatible router. Here's the full list of approved hardware (PDF). The WiFi360Pro, which comes with two Eero Wi-Fi units (and Eero secure services), is included for one year of service. It supports up to 1Gbps and supports Wi-Fi 6. Mediacom also offers Eero Wi-Fi extenders for $5 a month. Read our Mediacom home internet review. See at Mediacom Metronet Equipment fees: No Metronet is a 100% fiber-optic internet provider in the Midwest that covers Indiana and 15 other states nationwide. Like fellow fiber providers like AT&T and Google Fiber, Metronet doesn't charge customers to use its router. It does charge $10 per month if you want to add Whole Home Wi-Fi, but that is optional, not a required cost. Read our Metronet review. See at Metronet Optimum Equipment fee: No Optimum offers both hybrid fiber and cable connections and 100% fiber hookups. The company provides customers with its Altice Gateway, which serves as your home's modem and router. Your exact model depends on your specific plan and whether your home's connection uses cable or fiber. "Optimum internet customers using service delivered via our HFC network are able to use their own equipment," an Altice spokesperson tells CNET. "Optimum Fiber service is currently only delivered via the Optimum-provided Gateway, which is designed specifically to work with our fiber network." Read our Optimum home internet review. See at Optimum Rise Broadband Equipment fee: Yes ($10 to $15 per month router rental) Rise Broadband is a provider of fixed wireless home internet connections throughout much of the middle of the country, including many rural areas. The ISP covers the cost of the equipment rental fee in select regions (including the modem and antenna that receive the over-the-air signal), but many will have to pay $10 just for the receiver, then an additional $15 to rent a router. The router rental is optional; the receiver lease is not. If you're eligible for fiber internet, that equipment rental is optional. Read our Rise Broadband home internet review. See at Rise Broadband Sparklight Equipment fee: Yes ($14 per month for modem) Can you skip it? Yes Sparklight charges customers $14 per month for its cable modem. For an additional access point, Sparklight charges an extra $10 monthly. Sparklight also offers an "Ultimate Wi-Fi Bundle," which includes your modem, two eero Wi-Fi devices and eero plus for $25 monthly. If you want to skip the monthly charge, Sparklight requires you to use a DOCSIS 3.1 cable modem device. If you choose to go that route to save on the added monthly fee, here's a list of Sparklight recommended modems. Read our Sparklight home internet review. See at Sparklight Spectrum Spectrum Equipment fee: Yes ($10 per month for router rental, modem provided free of charge) Can you skip it? Yes Spectrum includes a free modem with all of its home internet plans, but if you don't have a router, you'll need to rent one for $10 per month if you're on the 500Mbps plan. Users of the 1-gig plan get equipment included in their monthly bills. To avoid that monthly fee, you'll need to use your own router. However, if your equipment malfunctions, it won't be eligible for Spectrum technical support. You can also use your own modem, but make sure to use a Spectrum-supported model. Read our Spectrum home internet review. See at Spectrum Starlink Starlink Equipment fee: Yes ($349-$599 one-time purchase) Can you skip it? No Starlink, Elon Musk's internet service, aims to disrupt the satellite internet category by providing faster speeds and lower latency than offered by rivals Hughesnet and Viasat. What Starlink shares with those companies is a stark equipment fee. Instead of an additional monthly charge for your equipment, Starlink requires that you pay for the equipment up front. That means a payout of $349 to $599 for standard service. Read more about Starlink. See at Starlink Verizon Home Internet Equipment fee: No Verizon offers three separate home internet services: Verizon Fios, Verizon 5G Home Internet and Verizon LTE (4G). Each service is a bit different, but one thing they all have in common is that your equipment rental is included in the price. Read our Verizon home internet review. See at Verizon Viasat Equipment fee: Yes ($15 per month for modem/router) Can you skip it? No Viasat charges the same cost for monthly equipment as rival HughesNet and its monthly equipment charge is still inescapable. You could get a slight discount on that monthly price by choosing to pay for the equipment with a one-time purchase of $250, but there are no significant savings to be had there unless you hold on to your Viasat service beyond the initial two-year contract. Read our Viasat internet review. See at Allconnect WideOpenWest Equipment fee: No WideOpenWest -- or WOW, as the company enjoys branding itself -- includes the modem cost in your monthly fee but you can still buy your own WOW-approved modem. Separately, customers can pay $10 per month to rent an Eero 6 router. You can skip that fee if you already have a router that you're happy with. Ten dollars per month isn't a bad price to try out a mesh system in your home, but that older version of Eero sells in a two-pack for $189, and you can often find it on sale. If you plan on using that router for longer than a year and a half or so, it's probably better to buy one of your own. Read our WOW home internet review. See at WOW Xfinity Equipment fee: Yes ($15 to $20 per month for modem/router gateway device rental) Can you skip it? Yes Xfinity offers customers the option of renting the xFi Gateway, which combines a modem and a router into a single device, at $15 per month in select locations. In others, and with select plans, equipment is included at no extra cost. If you have a fee, you can skip the monthly charge by using your own modem and router. Pretty much any router will work, but you must ensure the modem is a DOCSIS 3.1 model. The Xfinity website has a full list of supported modems. Additionally, Xfinity offers xFi Complete, an in-home W-iFi option for $15 to $25 extra a month, depending on where you live. The xFi Complete package comes with unlimited data (a nice perk since Xfinity enforces data caps on most plans), a Wi-Fi Boost Pod for extended coverage throughout the home, and the ability to manage the security of your network through various controls. Read our Xfinity home internet review. See at Xfinity Ziply Fiber Equipment fee: Yes ($15 monthly router fee) Can you skip it? Yes Ziply Fiber features an optimized Wi-Fi 7 router for all fiber plans as well as Whole Home Wi-Fi for $15 monthly. You can also skip that additional monthly fee by using your own router, but to paraphrase an FAQ on Ziply's website, it recommends you use the Ziply Fiber router "for the best fiber internet experience." Read our Ziply Fiber review. See at Ziply Fiber Is it worth buying your own router? It depends on your ISP's terms of service, but in most cases, it makes sense to buy your own router and save $10 to $15 a month, if not more. Most ISPs will let you opt out of a modem or router rental, and if you have that option, you should take it. Investing in your internet equipment can lead to overall improved speeds while trimming down your monthly bill. If you're unsure about what router to invest in, we've tested dozens of top-rated routers and internet equipment, including mesh networks and Wi-Fi extenders.


CNET
15 hours ago
- CNET
If You're Using ChatGPT for Any of These 11 Things, Stop Immediately
I use ChatGPT every day. I've written extensively about the AI chatbot, including how to create good prompts, why you should be using ChatGPT's voice mode more often and how I almost won my NCAA bracket thanks to ChatGPT. So I'm a fan -- but I also know its limitations. You should, too, whether you're on a roll with it or just getting ready to take the plunge. It's fun for trying out new recipes, learning a foreign language or planning a vacation, and it's getting high marks for writing software code. Still, you don't want to give ChatGPT carte blanche in everything you do. It's not good at everything. In fact, it can be downright sketchy at a lot of things. It sometimes hallucinates information that it passes off as fact, it may not always have up-to-date information, and it's incredibly confident, even when it's straight up wrong. (The same can be said about other generative AI tools, too, of course.) That matters the higher the stakes get, like when taxes, medical bills, court dates or bank balances enter the chat. If you're unsure about when turning to ChatGPT might be risky, here are 11 scenarios where you should think seriously about putting down the AI and choosing another option. Don't use ChatGPT for any of the following. (Disclosure: Ziff Davis, CNET's parent company, in April filed a lawsuit against ChatGPT maker OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.) 1. Diagnosing your aches, pains and other health issues I've definitely fed ChatGPT my symptoms out of curiosity, but the answers that come back can read like your worst nightmare. As you pore through potential diagnoses, you could swing from dehydration and the flu to cancer. I have a lump on my chest, and I entered that information into ChatGPT. Lo and behold, it told me I might have cancer. Awesome! In fact, I have a lipoma, which is not cancerous and occurs in 1 in every 1,000 people. Which my licensed doctor told me. I'm not saying there are no good uses of ChatGPT for health: It can help you draft questions for your next appointment, translate medical jargon and organize a symptom timeline so you walk in better prepared. That could help make doctor visits less overwhelming. However, AI can't order labs or examine you, and it definitely doesn't carry malpractice insurance. Know its limits. 2. Handling your mental health ChatGPT can offer grounding techniques, sure, but it can't pick up the phone when you're in real trouble with your mental health. I know some people use ChatGPT as a substitute therapist -- CNET's Corin Cesaric found it mildly helpful for working through grief, as long as she kept its limits front of mind. But as someone who has a very real, very human therapist, I can tell you that ChatGPT is still really only a pale imitation at best, and incredibly risky at worst. It doesn't have lived experience, can't read your body language or tone and has zero capacity for genuine empathy -- it can only simulate it. A licensed therapist operates under legal mandates and professional codes that protect you from harm. ChatGPT doesn't. Its advice can misfire, overlook red flags or unintentionally reinforce biases baked into its training data. Leave the deeper work, the hard, messy, human work, to an actual human who's trained to handle it. If you or someone you love is in crisis, please dial 988 in the US, or your local hotline. 3. Making immediate safety decisions If your carbon-monoxide alarm starts chirping, please don't open ChatGPT and ask it if you're in real danger. I'd go outside first and ask questions later. Large language models can't smell gas, detect smoke or dispatch an emergency crew, and in a fast-moving crisis, every second you spend typing is a second you're not evacuating or dialing 911. ChatGPT can only work with the scraps of info you feed it, and in an emergency, it may be too little and too late. So treat your chatbot as a postincident explainer, never a first responder. 4. Getting personalized financial or tax planning ChatGPT can explain what an ETF is, but it doesn't know your debt-to-income ratio, state tax bracket, filing status, deductions, long-term goals or appetite for risk. Because its training data may stop short of the current tax year, and of the latest rate hikes, its guidance may well be stale when you hit enter. I have friends who dump their 1099 totals into ChatGPT for a DIY return. The chatbot can't replace a CPA who'll catch a hidden deduction worth a few hundred dollars or flag a mistake that could cost you thousands. When real money, filing deadlines, and IRS penalties are on the line, call a professional, not AI. Also, be aware that anything you share with an AI chatbot will probably become part of its training data, and that includes your income, your Social Security number and your bank routing information. 5. Dealing with confidential or regulated data As a tech journalist, I see embargoes land in my inbox every day, but I've never thought about tossing any of these press releases into ChatGPT to get a summary or further explanation. That's because if I did, that text would leave my control and land on a third-party server outside the guardrails of my nondiscloure agreement. The same risk applies to client contracts, medical charts or anything covered by the California Consumer Privacy Act, HIPAA, the GDPR or plain old trade-secret law. It also applies to your income taxes, birth certificate, driver's license and passport. Once sensitive information is in the prompt window, you can't guarantee where it's stored, who can review it internally or whether it might be used to train future models. ChatGPT also isn't immune to hackers and security threats. If you wouldn't paste it into a public Slack channel, don't paste it into ChatGPT. 6. Doing anything illegal This is self-explanatory. 7. Cheating on schoolwork I'd be lying if I said I never cheated on my exams. In high school, I used my first-generation iPod Touch to sneak a peek at a few cumbersome equations I had difficulty memorizing in AP calculus, a stunt I'm not particularly proud of. But with AI, the scale of modern cheating makes that look remarkably tame. Turnitin and similar detectors are getting better at spotting AI-generated prose every semester, and professors can already hear "ChatGPT voice" a mile away (thanks for ruining my beloved em dash). Suspension, expulsion and getting your license revoked are real risks. It's best to use ChatGPT as a study buddy, not a ghostwriter. You're also just cheating yourself out of an education if you have ChatGPT do the work for you. 8. Monitoring up-to-date information and breaking news Since OpenAI rolled out ChatGPT Search in late 2024 (and opened it to everyone in February 2025), the chatbot can fetch fresh web pages, stock quotes, gas prices, sports scores and other real-time numbers the moment you ask, complete with clickable citations so you can verify the source. However, it won't stream continual updates on its own. Every refresh needs a new prompt, so when speed is critical, live data feeds, official press releases, news sites, push alerts and streaming coverage are still your best bet. 9. Gambling I've actually had luck with ChatGPT and hitting a three-way parlay during the NCAA men's basketball championship, but I'd never recommend it to anyone. I've seen ChatGPT hallucinate and provide incorrect information when it comes to player statistics, misreported injuries and win-loss records. I only cashed out because I double-checked every claim against real-time odds, and even then I got lucky. ChatGPT can't see tomorrow's box score, so don't rely on it solely to get you that win. 10. Drafting a will or other legally binding contract As I've mentioned several times now, ChatGPT is great for breaking down basic concepts. If you want to know more about a revocable living trust, ask away, but the moment you ask it to draft actual legal text, you're rolling the dice. Estate and family-law rules vary by state, and sometimes even by county, so skipping a required witness signature or omitting the notarization clause can get your whole document tossed. Let ChatGPT help you build a checklist of questions for your lawyer, and then pay that lawyer to turn that checklist into a document that stands up in court. 11. Making art This isn't an objective truth, just my own opinion, but I don't believe that AI should be used to create art. I'm not anti-artifical intelligence by any means. I use ChatGPT for brainstorming new ideas and help with my headlines, but that's supplementation, not substitution. By all means, use ChatGPT, but please don't use it to make art that you then pass off as your own. It's kind of gross.