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Business Wire
9 hours ago
- Business Wire
ScienceSoft Raises the Bar for AI Voice Scheduling in Healthcare
MCKINNEY, Texas--(BUSINESS WIRE)--Human-Like, Real-Time AI Scheduler launched by ScienceSoft ScienceSoft's AI assistant processes 70% more scheduling requests per hour than a human and reduces booking time by 40%. Share ScienceSoft has introduced a HIPAA-compliant AI scheduling assistant that enables natural, human-like conversations with patients. Built on the first-ever integration of Amazon's Nova Sonic speech-to-speech model and the LiveKit Media Server, the assistant supports real-time voice interaction and seamless data exchange with hospital systems. What sets the assistant apart is how it communicates. Most voice agents process speech in separate steps, which slows down the conversation and makes it sound robotic. The model behind our agent is the first to support bidirectional streaming through a single API, enabling listening and responding in real time without delays or awkward pauses. So, the patients get a whole new level of experience. They speak normally and get a timely, helpful response, without the friction they've come to expect from automated systems. The system handles both incoming and outgoing calls, verifies patient identity, checks provider availability, and updates hospital systems during the call. Integration with EHR, CRM, and practice management platforms ensures appointments are confirmed or changed on the spot, without follow-up. The scheduler runs in a secure, HIPAA-compliant cloud environment and is monitored with tools like Amazon Bedrock Guardrails and AWS Macie. Our estimations show the agent can potentially reduce appointment booking time by 40%, cut call abandonment rates by 30%, and lower operational costs by at least 50%. As it can handle multiple calls simultaneously, it is expected to process 70% more calls per hour than a patient service representative. Looking for Insider IT Info? ScienceSoft experts are ready to share practical insights into healthcare technology and patient-facing solutions. Learn how technology is reshaping the way providers interact with patients.
Time Business News
a day ago
- Time Business News
FOR IMMEDIATE RELEASE
Green Energy Global Inc. Achieves $3.6 Billion Valuation Following Strategic Asset Expansion Company Completes U.S. Public Registration, Prepares for Direct Listing Beverly Hills, CA –July 1, 2025— Green Energy Global Inc. (GEGI), a U.S.-registered public company leading the charge in sustainable energy, asset-based finance, and global clean infrastructure, proudly announces a $3.6 billion valuation following a string of high-value asset acquisitions, clean energy developments, and strategic partnerships. GEGI has completed its public registration in the United States and is preparing for a direct listing, although it is not yet publicly trading. Strategic Capitalization Summary: $1 billion in clean energy bonds exchanged for equity exchanged for equity 5 million tons of carbon credits (tCO₂e) recorded as environmental assets recorded as environmental assets $100 million in executive and founder services committed across four years committed across four years $10 million valuation of brand and intellectual property 3-year right-of-use agreement with Black Unicorn Factory's FMFE affiliate platform with Black Unicorn Factory's FMFE affiliate platform $500 million silver mine currently in production currently in production 30-year exclusive gold mining concession , launched 3 months ago , launched 3 months ago Battery manufacturing by GEGI division Green Tech USA in Victorville, CA by GEGI division in Victorville, CA Hydrogen production plant under development using water-splitting technology 'Our valuation reflects a real-world, asset-backed strategy to achieve scale and sustainability at once,' said Jeffery Thoreson , International Director of GEGI. 'As a U.S. public company preparing for listing, we're aligning all growth with long-term impact and equity-based access.' Upcoming Projects & Expansion GEGI continues to scale its clean energy and mining footprint through the following projects: Salton Sea, California – Lithium & Geothermal Acquisition Underway GEGI is in advanced talks to acquire a major parcel rich in lithium and geothermal potential in the Salton Sea region of Southern California—home to some of North America's most strategic energy reserves. GEGI is in advanced talks to acquire a in the Salton Sea region of Southern California—home to some of North America's most strategic energy reserves. PARAÍBA II – Lithium and Boron Concession in Argentina GEGI has signed a Memorandum of Understanding (MOU) to acquire the PARAÍBA II mining concession, a 3,000-hectare high-altitude property in Catamarca Province, Argentina. This volcanic region is rich in lithium and boron, with additional geological indicators for gold, uranium, and vanadium. The company expects to enter the contract phase in the coming weeks, expanding its presence in South America's lithium triangle. Path to Public Listing GEGI is progressing toward a direct NASDAQ listing, supported by: Final audited financials SEC-compliant regulatory filings Investor engagement for both institutional and retail access Revenue Streams Include: Monetized carbon offset programs Affiliate licensing through FMFE Equity-backed ventures across battery storage, renewables, and ESG-driven mining About Green Energy Global Inc. Green Energy Global Inc. (GEGI) is a U.S.-registered public company transforming clean energy markets through an asset-backed, sustainability-first approach. Its operating divisions include: Green Tech USA – Solid-state battery manufacturing (Victorville, CA) – Solid-state battery manufacturing (Victorville, CA) Advanced Minerals Technology South Korea, Inc. – Mining and resource extraction – Mining and resource extraction ROC Sciences – Environmental cleanup, remediation, and water purification With a footprint across the Americas, Asia, and Europe, and partners including FEMA, NASA, and the United Nations, GEGI delivers measurable results aligned with the United Nations Sustainable Development Goals (SDGs). Media & Investor Contact Green Energy Global Inc. (GEGI)�� 155 North Frontage Road, Pearce-Sunsites, Arizona 85625�� info@ �� | TIME BUSINESS NEWS
Business Wire
2 days ago
- Business Wire
x-hoppers Launches Embedded Agentic AI to Power Smarter, Safer and Faster Retail Experiences
TALLINN, Estonia--(BUSINESS WIRE)--x-hoppers, the smart, AI-powered retail communications platform from Wildix, today announced the rollout of its fully embedded agentic AI suite, now live across all x-hoppers deployments. Designed to streamline operations, reduce theft and improve customer experience, the next-generation system gives frontline retail teams the power to act in real time, hands-free and without screen-switching or manual tools. Modular, autonomous and fully GDPR-compliant, x-hoppers' agentic AI listens, interprets intent, and takes immediate action based on voice input. Whether flagging a restock, reporting a theft or pulling up personalized promotions, retail staff can complete critical tasks directly through their headsets, without screens or manual escalations. 'Brick-and-mortar retail depends on fast decisions, clear communication and seamless service,' said Graham Dixon, x-hoppers CTO. 'Our agentic AI amplifies that impact across every level by compounding the entire experience. From frontline staff using their voice to take instant action, to back office teams gaining real-time insights, to customers receiving faster, more personalized service, every layer benefits.' The no-code configuration studio allows retailers and partners to tailor workflows to store-specific operations, making the AI both scalable and easy to deploy. Real-Time Intelligence, Built for the Retail Floor Agentic AI represents a shift from reactive automation to autonomous execution. According to Gartner, agentic AI could resolve 80% of common customer service issues by 2029, reducing operational costs by up to 30%. x-hoppers' agentic AI, embedded in a wireless headset, empowers retail staff to activate a wide range of intelligent workflows in real time, including: Flag low stock while scanning items, triggering automatic replenishment workflows Report theft or safety incidents via voice, with auto-escalation and alert logging Access real-time promotions using inventory and loyalty history Manage HR and operations hands-free, from clock-ins to task tracking Accessing customer context, when available through loyalty programs or app-based IDs, to personalize service Bridging Online and In-Store Journeys x-hoppers also transforms omnichannel continuity through a retail-specific AI assistant that unifies digital and physical touchpoints: AI surfaces relevant insights, such as purchase history or preferences, to help staff provide tailored, efficient service. In-store teams can instantly retrieve this context via voice, without needing to escalate or leave the floor A digital assistant on the retailer's site can help capture behavioral cues (e.g., product interest or cart activity), which, if linked to a known profile, can inform in-store engagement Staff gain voice-enabled access to operational, HR and customer-facing workflows, empowering them to resolve requests immediately, without escalations or delays Whether online or on the floor, the platform ensures seamless customer handoffs and consistent service across every interaction. Already Powering Results Across Shop Floors British supermarket chain Heron Foods is among the first to adopt the system, now live in 25 stores and rolling out across all new and refurbished locations. Staff use x-hoppers to troubleshoot checkout issues, log tickets automatically, detect theft through AI-enabled computer vision and manage daily tasks, without escalating to managers or leaving the floor. 'x-hoppers has been a game-changer from the previous technology used in stores at Heron Foods,' said Jon Newson, Head of Information Technology, Heron Foods. 'After a successful proof-of-concept, around 25 stores now use the technology, with every new and refurbished store adopting it. The headsets extend functionality beyond our previous solution, improve team collaboration on the floor, enhance customer experience with prompt service and increase colleagues' sense of safety on the shop floor.' Built with privacy at its core, x-hoppers agentic AI features full GDPR compliance, no biometric tracking, a transcription engine fully decoupled from large language models and modular no-code workflows customizable to each store's needs. From store floors to HQ, x-hoppers' scalable AI platform strengthens collaboration, improves response times and puts powerful tools directly in the hands of retail staff. About x-hoppers Launched in 2024 in the UK, US, France and Germany, x‑hoppers is an AI‑powered retail communication platform designed to improve store operations, security, and customer experience. By integrating wireless headsets, smart call points and AI‑driven theft detection, x‑hoppers helps retailers optimise in‑store communication and reduce shrinkage. Wildix's UC retail solution is now trusted by leading retailers, including Holland & Barrett, Heron Foods, House of Spells and Tenby Stores, with more brands joining as demand for smarter, AI-driven in-store connectivity and security continues to rise.
