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Cable damage causes Southeast Alaska internet and cellphone outage, temporarily affecting state websites

Cable damage causes Southeast Alaska internet and cellphone outage, temporarily affecting state websites

Yahoo02-03-2025
Mar. 1—JUNEAU — Damage to a subsea cable led to widespread cellphone and internet outages in Southeast Alaska, and caused state government websites to go offline for much of Friday into Saturday before services began to be restored.
Service first went out late Thursday evening. A spokeswoman for Alaska Communications, a telecommunications provider based in Anchorage, said Friday afternoon that a repair ship was being dispatched.
"We are also working to find alternate ways to restore connectivity in Juneau," said Heather Marron, a spokeswoman for Alaska Communications, at 12:30 p.m. Friday.
"This is our top priority and we deeply apologize for the inconvenience. We know how important staying connected is and we will not rest until this is fixed," she added.
Marron said by email at 2:30 p.m. Friday that Alaska Communications was working to provide "temporary" restoration of services. Permanent repairs would take longer "as it takes time for the repair ship to get to the location and perform the fix," she said.
By Saturday evening, Alaska Communications said in an update posted to social media that technicians and engineers had restored some capacity "to the State of Alaska to support State services."
"They made good progress today and are continuing work to restore service to the rest of Juneau and Southeast," the telecom provider said in Saturday's update, adding that they "will keep working throughout the night to get service restored."
Alaska Communications expected to share another update Sunday morning unless new information emerged before then.
MyAlaska — the central online portal for Alaskans to access government services — was offline Friday. State websites were also unavailable to apply for a Permanent Fund dividend, to renew a driver's license, and to book ferry trips.
The Alaska Legislature's website was also offline Friday, along with telephone services to legislators' officers. Lawmakers and legislative staffers said that email was working intermittently during the outage.
By Saturday evening, several of the state's websites had started coming back online.
Many state government websites are run out of Juneau, which is why they were offline across the state, Marron said.
State House and Senate floor sessions and committee hearings were held as normal Friday afternoon, and streamed on KTOO-TV, which uses a different service provider.
The Juneau Police Department posted on social media to say that the outage affected the department's business lines. But 911 calls were working as normal.
Alaska Communications' infrastructure is used by other carriers, including AT&T. A spokesperson for the telecommunications giant said they were in touch with Alaska Communications as they worked to restore service.
"We appreciate the patience of our customers while this work is completed," an AT&T spokesperson said by email.
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UK Firms Could Miss Out on £319 Billion in Sales Without Strategic Business Travel Investment, New GBTA Study Finds
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Study shows modest increases in business travel spending deliver strong returns, with just £94 more per employee needed to reach optimal levels. LONDON, July 10, 2025--(BUSINESS WIRE)--Companies in the United Kingdom could unlock over £319 billion in additional sales by increasing their strategic investment in business travel. Despite a steady recovery since the pandemic, current travel and expense (T&E) spending still falls short of the level needed to maximise revenue and profitability – even when considering COVID-era investments in virtual meeting platforms. The research finds that a 9.7% increase in T&E spending could yield an 8.1% rise in sales for UK-based companies. These are some of the findings from a new report ─ T&E and the Bottom-Line: Quantifying the Return on Investment of UK Business Travel ─ an inaugural study for the UK market released today by the Global Business Travel Association (GBTA). 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UK Firms Could Miss Out on £319 Billion in Sales Without Strategic Business Travel Investment, New GBTA Study Finds
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LONDON--(BUSINESS WIRE)--Companies in the United Kingdom could unlock over £319 billion in additional sales by increasing their strategic investment in business travel. Despite a steady recovery since the pandemic, current travel and expense (T&E) spending still falls short of the level needed to maximise revenue and profitability – even when considering COVID-era investments in virtual meeting platforms. The research finds that a 9.7% increase in T&E spending could yield an 8.1% rise in sales for UK-based companies. 'This study challenges the notion of business travel as a discretionary expense. Especially in times of uncertainty or economic pressures, UK organizations should ensure that they are optimizing their business travel as a strategic catalyst for growth." 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All data was adjusted for inflation prior to modeling, and GBTA's estimates are based on a panel dataset spanning 2000 to 2024, covering 14 major UK industries and the aggregate economy. ABOUT GBTA The Global Business Travel Association (GBTA) is the world's premier business travel and meetings trade organization serving stakeholders across six continents. GBTA and its 9,000+ members represent and advocate for the $1.48 trillion global business travel and meetings industry. GBTA and the GBTA Foundation deliver world-class education, events, research, advocacy, and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts. For more information, visit and

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