Eufy E20 review: this quirky robovac/cordless combo is super versatile, but struggles with some jobs
Overall cleaning performance: 96.97Pet hair score: 94.93Robot vacuum dimensions: 350 x 350 x 118.5 mm / 13.78 x 13.78 x 4.67 inDock dimensions: 386.7 x 250.19 x 187 / 15.22 x 9.85 x 7.36 inModes: Vacuum onlySmart home compatibility: Alexa & Google Assistant
The best robot vacuums can simplify any floor-cleaning routine, especially when you can automate your schedule and have it tidy your carpets when you're away. But even the most expensive ones rarely get into every nook and cranny of your floor plan.
That's where this 3-in-1 machine from Eufy scoots in. Designed to tackle everything from ceilings to couch crevices, the E20 has a detachable motor, which easily converts into a cordless vacuum or a handheld, complete with accompanying attachments. Add its auto-emptying station, deep-dust collection, different suction modes and low price to the mix, and the E20 is a winner on paper.
But how exactly does the multifunction bot stack up against the rest? Read on to find out.
Announced at CES 2025 in January, the Eufy E20 is priced quite reasonably at $549.99 / £549 / AU$999.99 for the combination robot, cordless and handheld vacuum cleaner. It's available for purchase in Europe, the UK, the US and Australia.
As it's a newer offering for the brand, the E20 has not seen much of a discount yet. Similar models, like the Ecovacs Deebot T30s Combo, which has a handheld attachment, are priced at a much steeper $1,199 / £1,349 / AU$2,299, although that model is primarily an all-in-one robot vacuum that can mop, wash and dry itself.
Of course, there are more affordable robot vacuums available, including Eufy's own G50 Hybrid at just $269 / AU$449.95 (currently unavailable in the UK), but the E20 offers good value for its versatility.
Do note, though, that additional replacement dust bags will cost extra. You can purchase them directly from Eufy for $13.99 / £9.99. At the time of writing, Eufy AU does not stock E20 replacement dust bags, but you can purchase an additional 3-pack of dust bags for AU$24 at The Good Guys or a 10-pack of compatible ones for AU$47.99 on Amazon.
The Eufy E20 is an adaptable machine. It can vacuum floors, reach up to ceiling corners and clean up upholstery, easily adapting to suit your needs. That's because the E20 is both a robovac and a standalone cordless vacuum cleaner. How does it manage that, you ask? It comes down to a detachable and interchangeable motor.
The robot and the station take up around 386.7 x 250.19 x 187mm / 15.22 x 9.85 x 7.36 inches of floor space when docked. The standalone cordless vacuum with the handheld motor attached measures 220 x 199 x 90mm / 8.66 x 7.84 x 3.54 inches, and can easily be compressed or extended with the telescopic tube. The only thing lacking here is a wall dock for this attachment; however, Eufy stocks these for an additional fee.
As for the robot vacuum, the Eufy E20 is similar in size to the Eufy X8 Pro, measuring 350 x 350 x 118.5mm / 13.78 x 13.78 x 4.67 inches in diameter. The robot has three buttons on the top for pausing or resuming cleaning, suction mode, and returning to the base. The underside has a three-spoked brush, roller brush and two heavy-duty wheels. The robot vacuum has four suction modes — standard, maximum, turbo and eco mode — which can be changed or scheduled via the Eufy app or the mode button. Unlike other Eufy robots, available in white or black, the E20 is only available in grey.
Other attachments include a motorized head, a crevice tool and a brush tool to use when operating as a cordless vacuum. The handheld vacuum itself is actually a motor that rests inside the robot base and can be easily popped out by pushing the big red button on the bot. Once released, you'll find a spot to lock your handheld and cordless attachments into, and you can use the power on / off switch to adjust between three suction settings: standard, maximum and turbo.
The handheld vacuum acts as the onboard dustbin for the bot, collecting dust and debris before emptying it at the docking station. The robot performs a 360-degree spin before emptying, then rotates back to rest in the dock. While this was quite fascinating to watch, the entire process took about three minutes to rotate, empty, and redock. You can automate a deep dust collection mode via the app, in which the station deep cleans the robot. This is in addition to the regular emptying mode, and Eufy advises that users with pets and carpets use this mode regularly to prevent dust buildup.
The docking station does not include an extra replacement dustbag, which is unfortunate given the price tag. If you require another one, you will need to purchase one from the Eufy UK or US website. In Australia, you can purchase additional dust bags from other retailers, like The Good Guys. The dustbag can hold debris up to 3 liters and up to 75 days. The station is quite basic, featuring only one storage compartment for the dustbag, a cable management section at the back, and a plastic mat for the base. Everything inside is encased in a matte plastic covering, so you cannot see much of how the dock operates from the outside.
Surprisingly, my most used function was the handheld motor, as it was easy to pop out from the robot base and suck up crumbs from my couch cushions using the crevice tool on the standard setting.
The cordless vacuum was a fairly manoeuvrable attachment, especially compared to other cordless vacuums with a battery pack or bulky motor head. Since the handheld motor is so small and compact, it doesn't add much weight to the cordless at all. Additionally, the motorized head has two easy-to-push wheels, making it all the easier to move around.
I was impressed by how well the Eufy E20 performed during our vacuum tests, earning an overall score of 96.97. This is a total combined score of all attachments, but the table below shows how each feature performed individually.
I was relatively surprised that both vacuums performed better on hardwood floors, as I constantly had to use a higher suction setting to get the best clean on my carpets. In both robot and cordless forms, the Eufy E20 was a quiet vacuum, too, as I could easily hear my TV and music when the robot performed its scheduled cleaning or when using the cordless on its own. While the deep dust collection did increase the robot vacuum's volume slightly, it wasn't significantly louder than a regular vacuum.
Cheerios
Kitty Litter
Pet Hair
Robot
Hardwood
93.6
97.1
99.2
Carpet
94.7
96.8
99.4
Cordless
Hardwood
98.9
99.9
97.9
Carpet
95.6
90.7
78.6
The Eufy E20 (and all its variants combined) performed quite well in our hardwood tests, achieving a score of 97.5 for Cheerios cereal, a commendable 99 for kitty litter, and 98.4 for pet hair, which I had in abundance thanks to my beloved dog. The Eufy E20 struggled slightly with Cheerios, but ultimately outperformed the Ecovacs Deebot T30s and the Roborock S7 MaxV Ultra. The cordless also earned nearly perfect scores for the kitty litter.
The robot performed rather favorably with an average of 96.63, but scored lower than the other attachments. The hair did get caught several times in the robot's roller brush, so I had to remove it after every use. The robot could pick up crumbs and small specs of dust better, and I did find the odd item get picked up, like a 5cm bread clip (which I promptly removed). Thankfully, the roller brush was easy to pop out and clean when needed.
The cordless vacuum performed just as well, if not slightly better, on hardwood floors than the robot. It did have the occasional tangle after vacuuming hair on hard floors, but like the bot, the motorized brush roll was simple enough to push out and clean. The cordless was arguably better at sucking up finer particles — and kitty litter in my tests — but the standout for me was the handheld vacuum.
The handheld was my superstar in the Eufy E20 constellation, performing nearly flawlessly for pet hair and achieving triple digits for kitty litter and Cheerios. I used the handheld alone more than the other attachments (except for a regularly scheduled robot clean), and it worked wonders for collecting coffee grinds off the kitchen countertop, sucking up small crumbs and cleaning the crevices of my couch.
As for the carpet tests, the Eufy E20 could have performed better (or worse). Overall, the E20 and its counterparts scored a combined 95.96 on collecting Cheerios, 95.2 for kitty litter and 91.5 for pet hair on carpeted floors. Comparatively, it performed better than the Ecovacs Deebot T30s Combo and Roborock S7 MaxV Ultra when sucking up pet hair, but didn't exceed competitors scores for Cheerios cereal.
That said, I found that both the Eufy E20 robot and cordless vacuum didn't perform well when using a lower suction setting on carpets. The robot did a better job of not leaving a hair trail in its wake, but occasionally missed a pile of hair sitting directly in front of it.
On maximum suction, the cordless was pretty good at collecting pet hair and kitty litter off carpet, but turbo mode was the ideal speed when using it on high-pile carpets or rugs. The cordless was much better at picking up fine particles, like coffee grinds and crumbs, on hard floors or surfaces other than on carpet.
These results do knock the Eufy E20 down a few pegs for me, as I always had to use a higher setting to pick up the most debris on carpets, for both the robot and the cordless.
The Eufy E20 set up was a simple, no-hand-holding-needed process, thanks to the plethora of QR codes that decorated the box, the machine and the instruction manual. After unboxing the dock and robot, setting up the Eufy E20 and its companion app took around 10 minutes. We did run into a slight hiccup, though, as our first review unit didn't connect to our Wi-Fi network.
The Eufy app advises that the Wi-Fi network should be at least 2.4 GHz and that you should have the unit as close as humanly possible to the modem when connecting it. Now, that's all fine and dandy for most homes, but I had the unfortunate conundrum of having to hold the robot close to the modem, which is attached to a wall above my kitchen.
Suffice to say, I followed all of Eufy's troubleshooting tips — like getting close to the modem, restarting the device and, of course, rebooting the modem itself — but to no avail. This may be a one-off issue, but if the device doesn't connect for whatever reason, read the T&Cs of your chosen retailer and return for a new device if necessary. I had no issues connecting with the second review unit and followed all steps correctly in setup.
After connecting the robot to the app, it was pretty quick to self-map my floor plan, taking 35 minutes to cover the entire area. The first proper vacuum session took around an hour and a half to define the rooms further, and with each zone or two, the bot would head back to the dock to empty its dustbin.
While you can divide the zones or rooms it automatically creates, I didn't find the need to separate my zones out any further, as the robot did well in creating my map. I had no issues making no-go zones or walls for the robot to avoid, and when testing, I could easily construct a small 1m x 1m / 3ft x 3ft zone for the robot to vacuum around, which was super handy.
I did have a buggy issue, though, within the first few days of testing, as the app decided to expand my map and create non-existent zones. This could be an isolated incident, but I had to remap the test space to fix it.
You can schedule certain speeds, zones and cleaning times in the app, which I used quite a bit to record the accuracy. Every night, I scheduled the vacuum to clean zones 1, 2 and 3 twice, on a standard suction mode. This regular daily clean took around 39 minutes, with the robot taking two trips to the dock during this time. You can also use Google or Alexa voice assistant to get the robot to start or finish cleaning, but I found it easier to control the robot using the app.
While there is much to like about the Eufy E20, this jack-of-all-trades vacuum ultimately fell short of winning me over entirely. I loved the idea of having one vacuum that does it all — being a robot, handheld and cordless vacuum — that you can use on a multitude of occasions, but this lightweight machine didn't quite hit full marks.
It performed surprisingly well in our tests, but fell flat on carpeted floors. While it's an investment for $549.99 / £549 / AU$999.99, you do get three devices out of it, which could be handy if you want a robot vacuum but still need the security of a cordless vacuum for those hard-to-reach areas.
The highlight for me was the handheld vacuum, which I got plenty of use out of, and I really enjoyed how easily it was stored away in the robot for safekeeping. I didn't love the mapping or app connectivity issues, but these won't impact every user. With all of that being said, the Eufy E20 would be a nice investment for those wanting to step into the robot vacuum space.
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