‘Don't blame the driver for your selfishness' — Gojek driver slams passenger who gave him a 1-star review
SINGAPORE: After a woman left a negative review, a Gojek driver took to social media, writing, 'Don't blame the driver for your selfishness.'
On the COMPLAINT SINGAPORE Facebook page on Monday morning (May 26), a group member named Ks Law, who drives for Gojek, addressed a female passenger who had left a negative review for him, saying that he had been 'very impolite with his comments.'
On May 24, Mr Law had apparently picked up the woman and her companion after taking a bike ride, leaving them all sweaty and wetting the seats in his vehicle.
'To the female passenger: Yes, in our industry, we have to accept all passengers, but that doesn't mean the next passenger can accept wet, sweaty seats. Don't blame the driver for your selfishness. From the time you got on the bus to the time you got off, I just said the seat was wet, and you said you would clean it for me? Did you really do it? Don't be a third-rate citizen in a world-class country. Isn't our poor service attitude caused by your behavior?' he wrote.
Mr Law also posted a screenshot that showed that the passengers had taken a 12.49-kilometre ride in his vehicle that lasted 38 minutes from East Coast Parkway to Hougang Street. Screenshot
The woman, who gave Mr Law a one-star review, wrote that he 'was very impolite with his comments, such as 'you are very sweaty' and 'you made my seat wet' as my friend and I just finished cycling. I feel that as a driver, he/she has to be prepared to pick up all kinds of customers.'
Many netizens commenting on the post sided with the Gojek driver, saying he had been gracious for even taking on the passengers.
'I wouldn't even pick them in the first place. This driver is so nice and kind already to pick you up despite your smell, and not to mention maybe your dirty bicycle, which dirtied the back boot. This world is becoming unkind, and they just want to complain,' one wrote.
'These kinds of passengers are super selfish,' wrote another.
One simply wrote, 'Driver is right.'
'Yes, sweaty passengers definitely need to be more self-aware. It also says so much about oneself with that self-entitled behaviour,' a commenter chimed in.
Another suggested, 'Just let them get out and then take photos… Bodily fluids can claim cleaning fees… Passenger wanna play, you also must know how to play… Let her get the bill from Gojek, then she will learn…'
The Independent Singapore has contacted Mr Law for further comments or updates. /TISG
Read also: Man quits his IT job due to stress but ends up driving for Grab/Gojek 14 hours a day because he can't find another job
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
CNA
5 hours ago
- CNA
Adopting autonomous vehicles: Players looking to scale up, one eyeing eight-fold increase in near future
Some major autonomous vehicle (AV) operators in Singapore are looking to expand, amid a national push to make driverless vehicles more common. Acting Transport Minister Jeffrey Siow said recently that AVs can supplement public buses and relieve manpower issues. One firm is eyeing an eight-fold increase in the next few years and serving HDB estates. But it's also calling for roadblocks, like infrastructure constraints, to be cleared.
Independent Singapore
2 days ago
- Independent Singapore
Grab faces pushback from NTUC over incentive changes, delays implementation
SINGAPORE – Ride-hailing platform Grab has postponed changes to driver incentive schemes, following mounting feedback from full-time drivers and the National Private Hire Vehicles Association (NPHVA) that the new structure could destabilise earnings. The revision, originally set to take effect on July 1, would have seen Grab roll out Streak Zones islandwide — a feature allowing drivers to pre-book two-hour high-demand time slots where all bookings are auto-accepted. For every trip completed during these sessions, drivers were promised 5 per cent cashback, paid out the next day. Grab had argued the move would improve driver cash flow and better match supply with peak-hour demand. The 5% incentive was to be drawn from Grab's own internal budget — not passenger fares, as part of a wider restructuring of the monthly bonus scheme. Under the revised plan, lower-tier drivers would have seen their cash bonuses slashed or removed altogether, while top-tier drivers completing 651 or more rides monthly could earn up to 21 per cent in bonuses, lowered from the current 701-trip threshold. See also Pritam Singh says "sparks will fly" come elections Pushback from the ground The announcement triggered pushback from drivers, unions, and MPs alike. In a June 23 Facebook post , NTUC Assistant Secretary-General and MP Yeo Wan Ling cautioned that the changes risked leaving many full-time drivers worse off. 'The added complexity makes it harder for drivers to work out whether they'll be better off compared to the previous structure,' she noted, also highlighting concerns over whether all drivers would have fair access to limited Streak Zone slots. The NPHVA further warned that many drivers rely on these monthly bonuses to supplement base fares and meet income goals. Those completing between 300 and 650 rides monthly, which is a common range among full-timers, were poised to be hit hardest by the revisions. In a joint statement with Grab on June 25, the NPHVA confirmed that the company would pause the implementation of its new structure to ensure 'drivers' concerns are fully addressed before rolling out further changes.' Dialogue reopened Grab said it remains committed to working with the NPHVA and driver-partners to co-develop incentive programmes that balance flexibility, sustainability, and fairness. 'We will continue to engage our partners through feedback sessions and constructive dialogue,' the company said, noting a session had already been scheduled for June 26. The NPHVA echoed that it would continue advocating for drivers' interests, especially regarding income predictability and access to incentives. Next steps? As the ride-hailing landscape evolves, drivers have grown increasingly vocal about structural changes that impact their earnings, especially amid rising operational costs and economic uncertainty. While Grab positioned Streak Zones as a way to reward performance and address high-demand gaps, the latest reversal underscores the importance of consultation and transparency with gig workers when reshaping income models in the platform economy. With the July 1 changes now on hold, the ball is back in the court of collaborative negotiation, a timely reminder that Singapore's ride-hailing industry runs not just on algorithms, but on the real livelihoods of those behind the wheel.
CNA
2 days ago
- CNA
Singapore opens new facility for gallium nitride, an emerging semiconductor material
Singapore could be the next big innovator in fast chargers and electric cars, thanks to a new centre focused on gallium nitride, an emerging semiconductor material. Run by the Agency for Science, Technology and Research (A*STAR), the facility aims to power R&D to help firms and researchers turn tiny chips into high-impact tech for the global market. Gallium nitride can operate at higher voltages and generate less heat compared to traditional silicon semiconductors. Rachel Teng reports.
