logo
Porridge stall owner showered with praise for seeking customer who paid $540 for $5.40 meal

Porridge stall owner showered with praise for seeking customer who paid $540 for $5.40 meal

Photo: Mun Zuk FB
SINGAPORE: The owner of a porridge stall in Westgate mall has drawn widespread praise from netizens after she launched a search for a customer who accidentally paid $540 for a $5.40 meal.
The incident took place on Tuesday (June 10) at around 2pm, at Mun Zuk , a well-loved local eatery. According to Mrs Tan, the stall's owner, the customer had paid using PayNow — but instead of $5.40, he entered $540 into the transaction.
'This gentleman scanned our QR code for the PayNow transaction, keyed in the amount himself and left,' Mrs Tan shared in a Facebook post, 'Our staff was busy during the time of the incident as it was lunch time.'
It wasn't until after the lunch rush had passed that staff realised the massive overpayment. Alarmed, they began searching the mall for the customer but were unable to locate him. 'We waited for him to come back, but he didn't,' Mrs Tan said.
The eatery has since taken to social media in hopes of reaching the man and returning the excess $534.60. A CCTV image of the customer was shared in the post, along with a heartfelt message: 'No questions asked — we just want to return the money to its rightful owner.'
The post quickly gained traction, with many commending Mun Zuk for its integrity. Comments flooded in, lauding the stall for its honesty and commitment to doing the right thing, even when they could have quietly kept the money.
In a time when businesses are struggling, Singaporeans said they are heartened to see such honesty. Some commenters were so impressed with Mrs Tan's honesty that they vowed to visit Westgate just to support her stall.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Dying or thriving? The curious case of Holland Village and One Holland Village's contrasting fortunes
Dying or thriving? The curious case of Holland Village and One Holland Village's contrasting fortunes

CNA

timea few seconds ago

  • CNA

Dying or thriving? The curious case of Holland Village and One Holland Village's contrasting fortunes

Much has been made of the slow and painful loss of Holland Village's identity over the past year, following the closures of several longstanding establishments. These include the magazine stand Thambi, party shop Khiam Teck, soft-serve ice cream parlour Sunday Folks and furniture store Lim's Holland Village. More recently, Crystal Jade La Mian Xiao Long Bao shut its doors in June after two decades; and Wala Wala Cafe Bar, open since 1993, is expected to close before its lease ends this year. Whereas the end of a heritage business anywhere else in Singapore might evoke a general sense of sadness, the string of notable closures in Holland Village throughout 2024 to date means outrage and nostalgia are now practically synonymous with the neighbourhood's identity. And it would appear this identity is dying, at least judging by news headlines. In reality, the vibe shift is less clear-cut – the once-bustling expatriate enclave has not entirely faded into the background. ARE PARTS OF HOLLAND VILLAGE 'THRIVING'? Since breaking the news on the departures of Thambi, Khiam Teck and Lim's Holland Village in 2024, CNA Lifestyle has been a regular visitor to the neighbourhood. Over the past two months in particular, we have spent a couple of days each week observing foot traffic across various parts of Holland Village. Admittedly, the older pockets – particularly along Lorong Mambong and Lorong Liput – lack the vibrancy that once made the neighbourhood a cool hangout, even in mid-day. On weekday afternoons, most food and beverage (F&B) outlets see only a handful of patrons. Pre-pandemic, these stretches would've been teeming with office workers out for lunch – the lower footfall now could be related to the persistence of hybrid work arrangements. Still, the area hasn't grown completely quiet. Come evening, bars and restaurants see a noticeable uptick in activity, although the crowds no longer pack the streets as they once did. Amid the neighbourhood's supposed decline, casual dining restaurant Chip Bee Bistro – the brainchild of PS Cafe co-founder Peter Teo – opened on Jul 24 in the heart of Chip Bee Gardens in Holland Village. And then, there is One Holland Village, the mixed-use development under Far East Organization whose outdoor concept mall opened in December 2023. The lifestyle destination – which replaced the large open-air car park adjacent to Lorong Mambong and Lorong Liput – has successfully drawn crowds since its opening, including during weekdays. And it's particularly popular among pet owners for its pet-friendly approach. It is hardly the ghost town that many seem to associate with its surrounding vicinity. For Professor Chang Tou Chuang, who teaches social and cultural geography at the National University of Singapore (NUS), One Holland Village is 'thriving to the point where (sometimes) you cannot go there for a meal without a reservation'. But even outside the neighbourhood's newest lifestyle hub, he's had to wait 45 minutes on a Monday afternoon for a foot massage in Holland Road Shopping Centre – despite some floors of the place having gotten 'very, very quiet' thanks to vacant shop lots. 'So although we say some places are dying, the manicure and massage and foot reflexology places are still taking a huge chunk of units on the third floor there. They're not F&B (so) they provide something totally different,' he told CNA Lifestyle. "When we say the whole of Holland Village is going to decline, (we have to) be very precise which parts we mean," he cautioned. The area cannot be treated as a 'homogenous whole'. ONE HOLLAND VILLAGE AS CASE STUDY Despite nostalgia-driven narratives, the urge to save what's left of the Holland Village many of us remember feels counterproductive at this stage with change well underway. With the last two vestiges of its 'architectural identity' – party shop Khiam Teck and magazine stand Thambi – now gone, there is scant physical structure remaining that would be considered central to Holland Village's soul, Prof Chang believes. Rather, the neighbourhood's iconic identity has always been tied to its buzzing atmosphere created by crowds 'milling around'. And there's still hope that it can return. As such, what matters more now is how Holland Village – and in particular the emergence of One Holland Village – can offer lessons on what meaningful urban evolution might look like in Singapore. A survey of 2,000 people in Singapore aged 16 and above, conducted in 2021 by DesignSingapore Council and various government agencies, found that the top reason people love places in their neighbourhoods is that they can spend time with their loved ones there. The second most common reason was that these places granted them a space to take a breather and escape everyday life. And as far as some who spoke to CNA Lifestyle were concerned, One Holland Village has been able to tick these boxes through its 'placemaking' – the process of designing public spaces into places that foster community connection, identity and liveability. Office worker Raynaldo Pagsinohin shared that he enjoys visiting the mall during lunch, often by himself. The 58-year-old, who has been working at Buona Vista for 16 years, used to head to One-north or Clementi for lunch. Now, he's at One Holland Village around twice a week, largely drawn to the area by its open concept, green architecture and many seats available for people-watching. The relaxing ambiance is 'friendly to my eyes', he said, highlighting its similarity to another of his favourite spots, HillV2 at Hillview. The mixed-use development in Bukit Batok is also part of Far East Organization's slate of malls, and adopts a similar design. Meanwhile, 51-year-old Ruby Huang frequents One Holland Village once a week, because most of the restaurants are pet-friendly. Even if they don't allow pets inside, there is plenty of outdoor seating, the owner of a corgi said. She's not alone. The mall can feel 'a bit overwhelming' with even more pet-owners and their pets on weekends, she added, but noted that the crowd is a good sign. 'It's thriving to the point that Holland Road Shopping Centre now says pets are welcome too, not just in the (CS Fresh) supermarket, although you must still put them into a stroller (when you're inside the building). That change only happened after One Holland Village opened, I believe.' WHAT MAKES A PLACE When it comes to placemaking, the key lies less in applying novel concepts and more in understanding how the community will use the space. According to the Urban Redevelopment Authority's (URA) 2021 report, How To Make A Great Place, 'the small details matter'. For example, the way seating is arranged can influence the way people enjoy use and enjoy the space. The design of spaces should create opportunities for 'chance encounters and social interactions', the report said. At One Holland Village, for instance, the Village Square is a 530sqm open-air public space sheltered by a canopy. It creates a 'central focal point' for gatherings, events and performances by offering a shared space that invites community participation, said Far East Organization's executive director for property services Marc Boey. The chairs and tables in the Village Square are available for anyone to arrange to their liking at any time, added NUS' Prof Chang. It's an example of how an urban space 'provides the resources and lets people use them' however they wish, giving them a sense of responsibility to the wider community. It aligns with one of the elements that make a great place, as stated in the URA report. Such a place "allows for flexible use of space, and inspires spontaneity and creativity, for people to make the place feel like their own.' Consider also the staple busking act in One Holland Village. Prof Chang noted that while such performers require a permit, their presence and constant music makes the place feel welcoming. 'It doesn't seem very obvious that this person has been approved by any licensing unit. It feels organic; it doesn't feel thought-out even though it is,' he said, and added that it takes a 'very skilled planner' to curate a place that patrons can connect with effortlessly. The URA report also identified elements such as reflecting local identity and ensuring easy accessibility as key to making a great place. For One Holland Village, the need to complement and respect the neighbourhood's existing 'low-rise, shopping-street character' was a 'deliberate and central tenet' of the planning process, said Boey. Key considerations included the thoughtful integration of building forms and materials, as well as enhancing public connectivity, he added. 'We considered the terrain, climate and character of the surrounding shophouses and homes.' The team also worked with authorities to create a 'seamless flow' between the mall and the adjacent hawker centre – and some have taken notice. Dr Felicity Chan from the Lee Kuan Yew Centre for Innovative Cities at the Singapore University of Technology and Design (SUTD) was initially sad to see Holland Village's 'low-rise feel' start to fade, but was happy with how the neighbourhood's new entrant adapted. 'I feel like One Holland Village didn't try too hard to blend, but they did try not to create something that's outlandishly different. They understood that the street should continue into the mall, and those are very beautiful, subtle gestures,' said the deputy director for the Master of Science in Urban Science, Policy and Planning. 'This is probably the result of post-COVID space design which is more open – but this is also the feel of Holland Village. It's never been a closed-up space. So I'm glad that when they developed the mall, they respected the vibes.' WILL ONE HOLLAND VILLAGE'S SUCCESS BRING CROWDS BACK? For now, the success of One Holland Village doesn't appear to have spilt over to the surrounding areas. This could be due to factors like weather and parking convenience among others. 'When you have a huge parking lot underneath (One Holland Village) and in this kind of (hot and wet) weather – where you don't want to be walking so much – you'll stay in the shade,' said Dr Chan. 'Now people can just go straight up from the car park. They don't have a need to venture out (into the older parts of Holland Village) anymore.' As a result, one part of Holland Village ends up 'cannibalising the other', added Prof Chang. Still, even within One Holland Village, F&B outlets appear to be less packed compared to months after the mall's opening. The restaurant manager at Extra Virgin Pizza, who declined to be named, told CNA Lifestyle the weekday lunch crowd isn't 'too much' – there were a handful of customers on the couple of days we passed by – but it picks up at dinner time and on weekends as expected. He noted that the footfall used to be higher when the outlet first opened. Japanese cafe Tsujiri's owner Andrew Goh shared similar concerns, despite the F&B outlet being at a prominent spot on Level 2 near the escalator. Over the past nine months, his sales have fallen by at least 40 per cent – a decline that he pegged to more people travelling to Malaysia during the weekends and the death of novelty over the mall's pet-friendly concept. 'We are expecting a better crowd than what it is now (around 700 customers per month), but we have to (carry) on and hopefully the whole market situation will be better as soon as possible,' he said. In other words, it might take much more to rejuvenate Holland Village as a whole and for the long term. This goes beyond ensuring tenants find it financially sustainable to stick around. Dr Chan pointed to introducing a Business Improvement District (BID) as a possible starting point. The business-led and funded initiative encourages businesses and local communities to take greater ownership in developing projects that enhance their precincts. 'There will always be the tension of having to leave something behind, but it's not that you cannot enjoy One Holland Village as it is,' she said. 'I think more effort could be made (for) Holland Village (to become) a business improvement district, so it doesn't need to be the case where one part thrives and the other dies. It's about the whole neighbourhood. Because One Holland Village, if not for Holland Village, would be really out of place.'

Commentary: Why we need to be wary of AI as an enabler of terrorism
Commentary: Why we need to be wary of AI as an enabler of terrorism

CNA

timean hour ago

  • CNA

Commentary: Why we need to be wary of AI as an enabler of terrorism

SINGAPORE: Terrorism presents a persistent danger to Singapore. The latest Singapore Terrorism Threat Assessment Report, released on Tuesday (Jul 29), attributed this threat to a 'volatile global landscape' fuelled by global developments such as the Gaza conflict and a growing range of extremist ideologies, some of which have already manifested in Singapore. The continued risk should not come as a surprise, nor should the growing influence of technology and digital platforms in enabling terror threats. But what stood out in this year's report was the emergence of innovations in artificial intelligence as a factor in the growing complexity of the local and global terrorist threat. Not that this was surprising either, given the rapid development and adoption of AI. But we are only beginning to see the impact of AI on everything from jobs and education to the way we form human connections – and its emerging role in terrorism is concerning. The Internal Security Department (ISD) said that new technology like AI and 3D printing have thus far not been proven to have been used in any terror attack plot in Singapore, but they have featured in the self-radicalisation of local youths. A 17-year-old Islamic State supporter detained in September 2024, for example had used an AI chatbot to generate a bai'ah or pledge of allegiance to ISIS, as well as a declaration of armed jihad against non-Muslims to inspire other Muslims in Singapore to engage in armed violence. In another case, a 17-year-old supporter of far-right extremist ideologies detained in March this year had searched for instructions on an AI chatbot on how to produce ammunition, and considered 3D-printing his own firearms as part of his plans to conduct attacks locally. ISD said that, given the increased sophistication and ease of access to these and other emerging technologies, potential terror activities and plots in the future can be expected to feature such technologies going forward. EVOLVING TACTICS AND TECHNIQUES There are a number of ways that new and evolving technology like AI can be harnessed by terrorist organisations to advance their aims. First, in accelerating radicalisation and recruitment. AI has been used to generate disinformation at a scale and speed much faster than what could be achieved by manual means alone. Many extremists misappropriate, misinterpret or manipulate religious prophecies or social narratives to suit their ideologies and win more supporters to their cause. In that vein, AI would be able to make such efforts, which bear significant similarities to disinformation operations, more effective and efficient. AI-powered chatbots tap into our human need for companionship, but have also been shown to be easily manipulated. Isolated individuals may find seemingly empathetic connections and be nudged toward extremist ideology. Another risk is how AI could be deployed by terror organisations in ever more innovative ways to create chaos and confusion. A recent investigation by the BBC unearthed evidence that identities of British public sector workers had been cloned using AI by a Russian-linked disinformation campaign. For example, an emergency medical adviser in the UK had his voice faked in a video campaign spreading fear ahead of Poland's presidential election earlier this year. In the recent Israel-Iran conflict, AI-driven disinformation such as fake videos and images showing the purported prowess and success of both sides were shared widely in the online space, with the aim of bolstering support for each side's campaign. Third, AI could be used by radicalised individuals to generate and suggest plans and strategies to conduct terror attacks, which would be especially appealing to younger, more vulnerable individuals who may not have been exposed to formal training or direct contact with terror organisations. Combined with existing trends such as using AI to produce deepfake videos, and the other tactics detailed in the report, these present a complex and complicated environment that can only increase the chances of terrorism threats permeating across the world. WHAT CAN BE DONE While the report makes clear that there is currently no specific intelligence of an imminent terrorist attack against Singapore, it is important to not take such relative peace for granted. All eight Singaporeans dealt with under the country's Internal Security Act since last July were self-radicalised by extremist materials they found online. ISD said that such platforms have accelerated the time taken between individuals' first encounter with terrorist and radical elements, and their subscription to violent extremist ideologies. Statistics show that the time taken for self-radicalisation for cases detected in Singapore has essentially halved from 24 months prior to 2015, to an average of 12 months between 2021 and 2025. Some cases took mere weeks. In particular, the vulnerability of the youth to radicalisation remains a pressing concern. Much of ISD's prescribed efforts to counter the risk of terrorism and violent extremism are focused on enhancing counter-terrorism capabilities, beefing up border security, and working with social and education agencies to address the threat early. However, given the potential for emerging and evolving technologies such as AI to be used by terrorist organisations to enable and enhance their efforts and operations, equal emphasis should be placed on identifying such threats as early as possible. This will require close collaboration between the government and security agencies and technology counterparts in the private sector, while also ensuring the people are educated and kept up to date on such threats as soon as they are detected, whether at home or abroad.

Johor proposes second RTS link to Tuas ahead of 2027 Johor Bahru–Woodlands line launch
Johor proposes second RTS link to Tuas ahead of 2027 Johor Bahru–Woodlands line launch

Independent Singapore

time7 hours ago

  • Independent Singapore

Johor proposes second RTS link to Tuas ahead of 2027 Johor Bahru–Woodlands line launch

Photo: Facebook/Onn Hafiz Ghazi JOHOR BAHRU: Johor has proposed a second Rapid Transit System (RTS2) link connecting Iskandar Puteri to Tuas as part of efforts to boost cross-border cooperation with Singapore. The proposal was among several raised by Johor Chief Minister Onn Hafiz Ghazi during a meeting with Singapore Prime Minister Lawrence Wong at The Istana on Thursday (July 31), ahead of the planned 2027 launch of the Johor Bahru–Woodlands RTS Link. According to The Star , citing the Facebook post of the Johor Chief Minister, he said, 'In line with the royal decree of Johor Regent Tunku Ismail Sultan Ibrahim, I presented several strategic proposals, including a plan to connect Tuas and Iskandar Puteri via an RTS2 system.' Mr Ghazi also shared that they discussed the progress of the Johor–Singapore Special Economic Zone (JS-SEZ) implementation, including the establishment of the Invest Malaysia Facilitation Centre Johor (IMFC-J), which now serves as the main facilitator for investment support and policy coordination. He added that PM Wong welcomed the JS-SEZ progress and shared positive views on the potential for broader cooperation in energy, regional logistics, and stronger Johor-Singapore ties. According to him, PM Wong also appreciated Johor's efforts in maintaining a fair and competitive labour market and was open to reviewing the proposals constructively. Johor has received over 577 investment enquiries under the JS-SEZ to date, with 70 investors showing serious interest, including 11 referred directly by Singapore's investment agencies, said Mr Ghazi. He also shared that Johor recorded RM30.1 billion (S$9.12 billion) in investments in the first quarter of the year, along with a 6.4% gross domestic product (GDP) growth—the highest among all Malaysian states. 'Overall, the discussions are very positive, and I am confident that this meeting opens a new chapter in the Johor-Singapore bilateral relationship,' he said. /TISG Read also: First JB-SG RTS Link train begins off-site systems integration testing at SRTC () => { const trigger = if ('IntersectionObserver' in window && trigger) { const observer = new IntersectionObserver((entries, observer) => { => { if ( { lazyLoader(); // You should define lazyLoader() elsewhere or inline here // Run once } }); }, { rootMargin: '800px', threshold: 0.1 }); } else { // Fallback setTimeout(lazyLoader, 3000); } });

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store