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S$11.90 for fish meal shocks diner, he questions if chain expanded too quickly

S$11.90 for fish meal shocks diner, he questions if chain expanded too quickly

SINGAPORE: After being charged S$11.90 for a meal at a local western food chain, a diner wondered where the rest of the dish was.
The netizen posted a photo of his meal from Fish & Chicks, which consisted of fish and two sides, on the popular COMPLAINT SINGAPORE Facebook page over the weekend. While the size of the fish seemed fairly decent, it was the sides that he appeared to be dissatisfied with.
'For the price of S$11.90. Expand here and there till need to cut back on the fries and coleslaw,' the netizen wrote. FB screengrab/ COMPLAINT SINGAPORE
He also posted a photo of the meal as advertised on the stall, which showed portion sizes that were decidedly bigger than in the dish he received.
Netizens commenting on his post also seemed to be surprised at the smallness of the portion size, especially in comparison to the plate. One even suggested that a smaller plate should be used, presumably, so the meal would not look sparse. See also "New fear unlocked" — Diner finds mould in dim sum basket
A commenter wondered if the post author had already taken some bites before he took the photo of his dish.
Another, however, pointed out the difficulties that food stall owners face today.
'What to do?… Kopi-O went up from 70 cents to 1.10 within months, and the cup shrank to a smaller serving…
Reasons: staff pay raise and rental up, but my pay is cut and no bonus due to the weak market. How contradictory it is now in the market situation… haiz…'
Another said that they used to patronise this particular establishment when it first started out, adding, 'It was good. Disappointing to see this standard now.'
The post author is not the only one in Singapore to express disappointment with the food company.
A few months ago, a local Reddit user posted a picture on r/SingaporeEats of two meals from the chain, captioning it, 'Yummy. Only S$18.60.' Screengrab/ r/SingaporeEats
Commenters, however, pointed to the meals' portion size.
'It used to be better. It's not bad, but if that's the current serving size, it's pathetic,' was the top comment.
Another said that they've encountered the same problem with similar companies. Western food in SG is 'pathetic' these days.
'You can basically count the number of fries they give you. I've had like 10-15 fries before,' they wrote.
'The portion sizes in the pic suck, but I used to get this so much,' wrote another.
'Sad portion,' one commented.
The post author defended Fish & Chicks, saying that in comparison to similar stalls, such as Fish & Co, prices are more reasonable, writing, 'S$18.60 for two sets of meals (2 fish, some more) is worth it.'
The Independent Singapore has reached out to both the post author and to Fish & Chicks for updates or further comments. /TISG
Read also: Diner shocked at being charged S$15.80 for prawn noodles; additional S$3 each for fish cake and in vegetables
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