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OpenAI 開始測試「ChatGPT Connectors」與企業常用服務相連

OpenAI 開始測試「ChatGPT Connectors」與企業常用服務相連

Yahoo18-03-2025
根據 TechCrunch 所瀏覽的一份文件,OpenAI 打算開始對名為「ChatGPT Connectors」的新功能進行 Beta 測試。ChatGPT Connectors 預期將允許 ChatGPT Team 層級的訂閱者將 Google Drive 和 Slack 帳戶連結到 ChatGPT,以便聊天機器人可以由這些帳戶中的檔案、簡報、試算表和 Slack 對話獲得資訊,以更精準的回答問題。
依據該文件,Google Drive 和 Slack 只是開始而已,未來 OpenAI 計劃將 ChatGPT Connectors 繼續擴展到其他平台,包括 Microsoft SharePoint 和 Box 等。 ChatGPT Connectors 自然是 OpenAI 為了使 ChatGPT 能成為企業 AI 化流程中不可或缺的一部份,而進行的嘗試。目前企業對於 AI 的態度依然兩極,在一些公司快速擴大 AI 使用的同時,也有一些公司對允許 ChatGPT 存取敏感的商業資訊表示保留。 ChatGPT Connectors 因為並不將文件資料留存在 ChatGPT 處,或許有機說服謹慎的公司高管改變立場。
根據該文件,ChatGPT Connectors 正在為特定的 ChatGPT Team 用戶提供 Beta 測試版本,它背後由 OpenAI 的 GPT-4o 模型的一個版本驅動,該版本可以根據「公司內部知識」來完善其回應。所有在 ChatGPT Team 工作區中的所有用戶都可以透過 OpenAI 的 ChatGPT app 存取該模型。
客製化的 GPT-4o 模型會搜尋並「讀取」可能與查詢相關的內部資訊。為了建立搜尋索引,OpenAI 仍然會在其 ChatGPT 伺服器上同步一份加密的公司檔案與對話。 為了保證 ChatGPT 不會洩露他們的私人資料,該文件強調 Slack 和 Google Drive 相關權限會「完全受到尊重」並且「持續更新」。例如,ChatGPT Connector 會自動同步 Slack 私人頻道的成員權限和 Drive 的檔案存取權限。員工將無法透過 ChatGPT 發現他們無法在 Google Drive 或 Slack 中存取的內容,同時管理員將能夠選擇 ChatGPT 能同步哪些 Slack 頻道和 Google Drive 檔案。
ChatGPT Connector 目前可以存取的內容也存在技術限制。 目前它尚不支援嵌入在檔案中的圖像,且只能「讀取」而不能分析 Google Sheets 和 Excel 中的資料。ChatGPT Connector 也無法檢索 Slack 私人訊息或群組訊息,並且會忽略來自 Slack 機器人的訊息。
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