Canara Bank customer pleads ‘I don't know English', staff can't speak Kannada
Local pro-Kannada group Kannada Sene members criticised the bank for posting non-Kannada-speaking staff in customer-facing roles, especially in rural areas where many residents depend on agriculture and may not be fluent in Hindi or English. They demanded the bank take immediate steps to deploy Kannada-speaking employees.The bank, in response to the growing public anger, issued a statement via its official handle on X saying: 'Kannada is our foundation, your support is our strength. For Canara Bank, Karnataka is not just a state, it is our birthplace. Kannada is not merely a language to us, it is a feeling, a pride. We are committed to providing services in the local language at every branch in the state.'The bank also noted that staff postings sometimes involve employees from different states due to India's multilingual nature.This is not the first time a public sector bank in Karnataka has come under scrutiny for language insensitivity. In May, a similar controversy erupted after a video showed an SBI official at the Surya Nagara branch in Anekal Taluk refusing to speak Kannada with a local customer.- Ends
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