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Coldplaygate: Did Amul's Butter Fingers make a slip in judgement?

Coldplaygate: Did Amul's Butter Fingers make a slip in judgement?

Time of Indiaa day ago
When life gives you a
corporate scandal
, make butter puns or so Amul thought. The iconic dairy brand recently stirred up controversy with their topical advertisement featuring the
Coldplay
"kiss cam" incident, where tech CEO Andy Byron and HR leader Kristin Cabot were caught in an intimate moment during the band's Boston concert. Byron subsequently resigned from his position as CEO of Astronomer Inc.
Amul's cheeky poster featuring their beloved mascot with the punchline
"Hum Tum Ek Camera Mein Bandh Ho"
with the spotlight of a couple being "caught on camera" garnered over 157,000 views on X, but not everyone found it as smooth as butter.
The backlash was evident on social media. LinkedIn transformed into a grief counselling session for gutted Amul devotees.
One marketing heavyweight delivered a crushing blow:
"There is a thin line between topical and tacky. This one, respectfully, leaned towards the latter... Please don't let virality dilute the voice."
Another cut deeper:
"This is definitely not funny. People are suffering. Families are breaking. You are a brand Indians are proud of — you don't need to stoop to the level of cheap influencers in the name of topical content."
A third professional went for the jugular:
"The business and the brand Amul just don't understand the basics of
Brand Management
... But does it resonate with the Positioning and Values of the Brand! I pity the Advertising Agency and the Brand Team at Amul!"
The most devastating came from a lifelong fan:
"This one surely was utterly-butterly but not delicious :( You've always shown that it's possible to be cheeky without being cruel... Still yours. Unbuttered, but never bitter."
The social media reaction was decidedly mixed, like butter left out too long. Multiple brands jumped on the viral moment, but Amul's approach seemed to spread controversy rather than contain it.
This controversy highlights the delicate slice between being topical and tasteless. When your most loyal fans are writing heartbreak letters, perhaps it's time to stick to actual bread-and-butter topics.
ET BrandEquity reached out to Amul – radio silence so far. We'll keep buttering you up with updates
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