Vymo Launches CollectIQ to Transform Debt Collections for Financial Institutions
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The move comes at a time when India's financial sector is sharpening its focus on curbing non-performing assets (NPAs) and strengthening post-disbursal recovery efforts. According to the Reserve Bank of India's Financial Stability Report, the GNPA ratio for scheduled commercial banks could rise from 2.7% in March 2024 to 3% by March 2026 under baseline scenarios — underscoring the need for proactive, data-led collection strategies.
"Collections teams have traditionally been underserved by technology, even though it plays a critical role in the health of a lender's portfolio," said Yamini Bhat, Co-founder and CEO of Vymo. "With CollectIQ, we are bringing automation, intelligence, and customer-centricity into collections — helping financial institutions recover smarter and more efficiently."
CollectIQ acts as a single pane of glass for collections — bringing together case allocation, agent tracking, customer engagement, and integrated payment workflows into one intelligent system. It allocates accounts based on real-time inputs like agent proximity, performance history, and risk profiles. It provides live visibility into field activities through geo-verification and instant updates, and nudges agents toward the next-best action while enabling on-the-spot digital payments. The platform is fully integrated with lenders' core systems such as LMS, CRM, and payment gateways, streamlining both operations and reporting.
By embedding intelligence and automation into everyday workflows, Vymo aims to help lenders not only recover more effectively but also do so in a way that enhances customer trust and regulatory compliance.
For more information, visit https://vymo.com/collections
About Vymo
Vymo transforms how financial institutions manage sales and collections operations. Trusted by 350,000+ users across 70+ global enterprises — including AIA, HDFC Bank, Berkshire Hathaway, SMFG, Aditya Birla Capital and more. Vymo delivers AI-powered solutions that drive performance and operational excellence. Its human-centric, enterprise-grade platform ensures high adoption and measurable outcomes. Vymo has raised over $45M from Sequoia Capital, Emergence Capital, and Bertelsmann India Investments and is a winner of CB Insights' Demo Day and Microsoft's 'AI for All' awards.
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Over the past 20 years, SOA and the SOA Foundation have donated more than $340 million to causes the Subaru family cares about, and its employees have logged over 115,000 volunteer hours. Subaru is dedicated to being More Than a Car Company® and to making the world a better place. For additional information, visit Follow us on Facebook, Instagram, LinkedIn, TikTok, and YouTube. Dominick Infante Director, Corporate Communications 856.488.8615 dinfante@ Aaron Cole Product Communications Manager 856.488.3697 acole1@ Miranda Jimenez Product Communications Specialist 856.438.2820 mjimen@ Karley Dowdy Product Communications Specialist 856.488.8527 Kdowdy@ View original content to download multimedia: SOURCE Subaru of America, Inc.
