
Labour's 10-year health plan for the NHS is bold, radical
Normalisation of anxiety-inducing, frightening and sometimes fatal delay has produced a less tangible, but also dangerous, crisis – of public satisfaction, born of a profound loss of trust that the NHS will be there for them or their loved ones when they need it.
Barely one in five people in Britain are happy with the NHS. Polling by Ipsos this week, ahead of the NHS's 77th birthday on Saturday, found that about 60% of voters have seen little improvement in it during Labour's first year in office.
About the same proportion do not expect things to be much better by the time of the next election in 2029. It is hyperbole to say, as the plan does, that 'the NHS now stands at an existential brink'. The dissatisfaction with access problems is acute – but behind it lies enduring public support for the service itself.
However, it is no wonder Keir Starmer and Wes Streeting have acknowledged the seriousness of the patient's condition and diagnosed radical surgery. It is blindingly obvious that, as the plan says: 'The status quo is no longer an option.'
The authors of the 168-page document have produced a serious, detailed and impressive piece of work.
It is unsparing in describing the many failings that mean the NHS is not just often frustrating for patients to use but also ill equipped to deal with the relentless demand for care created by an ageing, growing and increasingly unhealthy population, which is unlikely to fall soon. It also charts a new course for a service so indispensable that it is part of the nation's DNA.
Labour's repeated claim that the Conservatives had left the NHS 'broken' helped win them last year's general election. And it has allowed the party during its time in government to blame the service's every dysfunction – staff shortages, overcrowded hospitals, inadequate mental health care – on its predecessors.
But that time is over. The plan implicitly acknowledges that this narrative, a frequent refrain by Streeting, is no longer enough. After a year in power, this is Labour's prescription for how it will nurse the patient back to health.
This – progress on delivering the planned transformation – is now a legitimate yardstick by which to judge Labour's stewardship of the nation's most treasured institution.
Sign up to First Edition
Our morning email breaks down the key stories of the day, telling you what's happening and why it matters
after newsletter promotion
The plan is as bold and radical as Streeting insists. But its key objectives – 'three big shifts' in the NHS's modus operandi from analogue to digital, treatment to prevention and hospital to community-based care – are familiar.
They have been the stuff of previous NHS plans, and multiple inquiries, for decades – much promised, but rarely delivered.
For example, the planned network of new 'neighbourhood health centres', with teams of health professionals and patient-friendly long opening hours, are very similar to the 'Darzi centres' proposed by the last Labour administration, of which few actually opened.
Streeting does not pretend that the job of transformation will be easy. But there is a daunting array of obstacles to overcome.
Will money needed to temporarily 'double run' old and new services during the transition be found? Will staff used to working in hospitals prove willing to switch to community settings?
Will the gamble on technology pay off? Will the plan's failure to include big shifts to improve public health – such as mandatory reformulation of food or minimum unit pricing of alcohol – mean that the tidal wave of often-avoidable illness continues to outrun the NHS's ability to treat it?
And will the decision to shed half of NHS England's 15,300 staff during its merger with the Department of Health and Social Care mean that Streeting does not have enough progress-chasers to ensure his tablets of stone are yielding real change?
But the greatest risk Streeting faces is time. Alan Milburn, health secretary under Tony Blair and now Streeting's chief adviser, admitted later that the 2000 NHS plan bought him time to rescue the service from the derelict state his predecessors had left it in.
But the often snail-like pace of previous NHS reforms suggests that, despite Labour having four more years in power, even that may not be enough for this plan to produce real, tangible benefits – changes to waiting times and the convenience of interacting with the NHS that patients notice.
Voters keen to see 'our NHS' restored and improved may need to temper their expectations of rapid change, and ministers may have to do so too.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles

Rhyl Journal
3 hours ago
- Rhyl Journal
Patients would rather see a GP than pharmacists and nurses, study finds
A study found that people often like to see a GP and still prefer in-person appointments, considering them the 'gold standard'. The review of 33 existing studies, from the University of Southampton, also found patients often like to choose a specific doctor to maintain continuity of care. Trust and confidence decreased when patients wanted to see a GP but were directed to a nurse or other health worker instead, it added. The study noted people also wanted easier ways to book GP appointments, clearer phone options, shorter recorded messages, and simple online routes with quick responses. It comes after the Government published its 10-year health plan which intends to massively increase use of the NHS App, as well as recruit more GPs. An improved app will give patients more control over booking, moving and cancelling appointments, as well as quicker access to medics and other forms of care. The new study, published in the British Journal of General Practice, suggested confidence and trust scores appeared to be lower when people wanted a face-to-face appointment and received a call instead. The public also wanted clear details on the roles of different NHS workers, it found. Lead author Helen Atherton, professor of primary care research, said: 'Patients want a deeper connection with their doctor's practice, better communication, and the choice to see the right professional in the best way for them. 'The NHS needs to better understand what people want so it can shape its services to work for patients. 'Ignoring these fundamental needs will only exacerbate the issues it currently faces.' Writing in the journal, Prof Atherton and colleagues added: 'Patients wanted a nearby practice, with clean waiting rooms, easy appointment booking using simple systems and with short waiting times, and to be kept informed about the process.' In particular, researchers found that, for medication reviews and long-term conditions, patients preferred seeing someone they were familiar with. The research also suggested that, where a patient's condition was worsening, 69.5% of patients reported preferring to consult a GP than a pharmacist and 42.7% strongly agreed or agreed that they would prefer to consult with a GP rather than a pharmacist. Professor Kamila Hawthorne, chair of the Royal College of GPs, said: 'It's really encouraging to see how much patients value the care, and continuity of care, their GP provides – there are some things that only a GP can do for their patients, but it's also important that patients don't feel somehow short-changed if they're offered an appointment with another member of our highly-skilled multi-disciplinary team. 'Not all patients need to see a GP. Procedures such as blood tests, routine management of non-complex long-term conditions, the monitoring of repeat prescriptions, or assessment of a painful joint, for example, can be carried out by some of the various other members of the team who now work in general practice, such as nursing staff, mental health professionals, clinical pharmacists and physiotherapists. 'This also alleviates workload on GPs, allowing us to spend time with those patients with complex health needs who really do need our expert medical attention. 'However, we know that even when working as part of multi-disciplinary teams, patients often struggle to access their GP when they need to – and we share their frustrations. 'This is due to decades of under-funding of general practice and poor workforce planning, which has meant patient need for our care has escalated in recent years, while GP numbers have sadly not risen in step. 'We need thousands more GPs, and the recently published 10-Year health plan commits to providing these. 'We're now looking ahead to the revised long-term workforce plan, due later this year, to see how the Government plans to recruit more GPs and keep more GPs in the profession for longer – but also address some of the nonsensical issues GPs are reporting that they can't find appropriate employment upon qualification.' Henry Gregg, chief executive of the National Pharmacy Association, said: 'It's not surprising that people want to see a GP when they go to a GP surgery but all our research and experience shows that people are very happy to visit a pharmacy if they can access treatment or advice quickly without having to wait to see a GP. 'Pharmacists are highly trained medical professionals who offer first-class care for a range of ailments quickly and conveniently and will send patients to a GP or hospital if needs be. 'Increasingly people will be able to pop into a community pharmacy and see a highly qualitied pharmacist for things like screening, check-ups, HRT, weight management or ongoing care without lengthy waits, freeing their NHS colleagues in hospitals and GPs to do more and offering patients the choice and convenience we all want to see.' Royal College of Nursing chief nursing officer, Lynn Woolsey, said: 'Nursing staff are an integral part of any general practice delivering a range of services to patients. 'They lead public health clinics, run screening and vaccination programmes, support patients in the management of chronic disease and can diagnose and prescribe.'


Daily Mail
3 hours ago
- Daily Mail
DR MAX PEMBERTON: Why we can't expect Kate to get back to 'normal' any time soon
It doesn't matter how much money you have, how famous you are, how luxurious your life appears to be, being diagnosed with cancer is never easy. It affects every aspect of your life, not just your health. Thankfully, more of us are surviving what was once a dire prognosis, however recovery time does take much longer than people anticipate. And it's not always an easy ride.


North Wales Chronicle
3 hours ago
- North Wales Chronicle
Patients would rather see a GP than pharmacists and nurses, study finds
A study found that people often like to see a GP and still prefer in-person appointments, considering them the 'gold standard'. The review of 33 existing studies, from the University of Southampton, also found patients often like to choose a specific doctor to maintain continuity of care. Trust and confidence decreased when patients wanted to see a GP but were directed to a nurse or other health worker instead, it added. The study noted people also wanted easier ways to book GP appointments, clearer phone options, shorter recorded messages, and simple online routes with quick responses. It comes after the Government published its 10-year health plan which intends to massively increase use of the NHS App, as well as recruit more GPs. An improved app will give patients more control over booking, moving and cancelling appointments, as well as quicker access to medics and other forms of care. The new study, published in the British Journal of General Practice, suggested confidence and trust scores appeared to be lower when people wanted a face-to-face appointment and received a call instead. The public also wanted clear details on the roles of different NHS workers, it found. Lead author Helen Atherton, professor of primary care research, said: 'Patients want a deeper connection with their doctor's practice, better communication, and the choice to see the right professional in the best way for them. 'The NHS needs to better understand what people want so it can shape its services to work for patients. 'Ignoring these fundamental needs will only exacerbate the issues it currently faces.' Writing in the journal, Prof Atherton and colleagues added: 'Patients wanted a nearby practice, with clean waiting rooms, easy appointment booking using simple systems and with short waiting times, and to be kept informed about the process.' In particular, researchers found that, for medication reviews and long-term conditions, patients preferred seeing someone they were familiar with. The research also suggested that, where a patient's condition was worsening, 69.5% of patients reported preferring to consult a GP than a pharmacist and 42.7% strongly agreed or agreed that they would prefer to consult with a GP rather than a pharmacist. Professor Kamila Hawthorne, chair of the Royal College of GPs, said: 'It's really encouraging to see how much patients value the care, and continuity of care, their GP provides – there are some things that only a GP can do for their patients, but it's also important that patients don't feel somehow short-changed if they're offered an appointment with another member of our highly-skilled multi-disciplinary team. 'Not all patients need to see a GP. Procedures such as blood tests, routine management of non-complex long-term conditions, the monitoring of repeat prescriptions, or assessment of a painful joint, for example, can be carried out by some of the various other members of the team who now work in general practice, such as nursing staff, mental health professionals, clinical pharmacists and physiotherapists. 'This also alleviates workload on GPs, allowing us to spend time with those patients with complex health needs who really do need our expert medical attention. 'However, we know that even when working as part of multi-disciplinary teams, patients often struggle to access their GP when they need to – and we share their frustrations. 'This is due to decades of under-funding of general practice and poor workforce planning, which has meant patient need for our care has escalated in recent years, while GP numbers have sadly not risen in step. 'We need thousands more GPs, and the recently published 10-Year health plan commits to providing these. 'We're now looking ahead to the revised long-term workforce plan, due later this year, to see how the Government plans to recruit more GPs and keep more GPs in the profession for longer – but also address some of the nonsensical issues GPs are reporting that they can't find appropriate employment upon qualification.' Henry Gregg, chief executive of the National Pharmacy Association, said: 'It's not surprising that people want to see a GP when they go to a GP surgery but all our research and experience shows that people are very happy to visit a pharmacy if they can access treatment or advice quickly without having to wait to see a GP. 'Pharmacists are highly trained medical professionals who offer first-class care for a range of ailments quickly and conveniently and will send patients to a GP or hospital if needs be. 'Increasingly people will be able to pop into a community pharmacy and see a highly qualitied pharmacist for things like screening, check-ups, HRT, weight management or ongoing care without lengthy waits, freeing their NHS colleagues in hospitals and GPs to do more and offering patients the choice and convenience we all want to see.' Royal College of Nursing chief nursing officer, Lynn Woolsey, said: 'Nursing staff are an integral part of any general practice delivering a range of services to patients. 'They lead public health clinics, run screening and vaccination programmes, support patients in the management of chronic disease and can diagnose and prescribe.'