Red Hat Powers Modern Virtualization on Microsoft Azure - Middle East Business News and Information
Red Hat OpenShift Virtualization on Microsoft Azure Red Hat OpenShift helps organizations more easily migrate to a modern infrastructure
Red Hat, the world's leading provider of open source solutions, announced the public preview of Red Hat OpenShift Virtualization on Microsoft Azure Red Hat OpenShift. Available as a self-managed operator included in Azure Red Hat OpenShift, Red Hat OpenShift Virtualization offers organizations an accelerated path to modernization by streamlining the migration of virtual machines (VMs) from existing virtualization platforms to a scalable, cloud-native platform.
Azure Red Hat OpenShift is a turnkey application platform that is jointly managed and supported by Red Hat and Microsoft, designed to help to reduce the complexities associated with managing the underlying infrastructure and empower IT teams to focus time and resources on innovation and modernization rather than routine maintenance. With Red Hat OpenShift Virtualization on Azure Red Hat OpenShift, organizations benefit from a more consistent hybrid cloud stack that can support VMs and containers alike to help significantly streamline application modernization and accelerate cloud-native strategies. This enables organizations to more effectively modernize existing critical VM infrastructure while continuing to evolve with new innovations that meet future business needs.
Red Hat OpenShift Virtualization on Azure Red Hat OpenShift empowers organizations to: Accelerate VM migration: Red Hat OpenShift Virtualization on Azure Red Hat OpenShift helps organizations quickly migrate and scale existing VM workloads with built-in migration tooling and automation capabilities, such as those through Red Hat Ansible Automation Platform and Red Hat Advanced Cluster Management, to simplify the migration process, minimize disruption and enable teams to quickly shift to modern infrastructure.
Simplify operations: Red Hat OpenShift Virtualization on Azure Red Hat OpenShift provides a unified view of operations to more seamlessly manage both VMs and containers on the same platform across the hybrid cloud. Automated deployment and management of Red Hat OpenShift clusters further reduces complexity and risk.
Modernize infrastructure: Red Hat OpenShift Virtualization on Azure Red Hat OpenShift allows customers to build, modernize and deploy applications at scale. By adopting this Kubernetes-based platform, organizations instantly land on modern infrastructure that brings them two steps closer to their cloud-native application modernization goals. Azure Red Hat OpenShift brings modern application development processes and tools to VMs that help expedite the modernization of VM-based applications.
Optimize resources: In addition to increasing DevOps productivity and decreasing the time to deploy applications with Azure Red Hat Openshift, further optimization can be realized with Red Hat OpenShift Virtualization by right-sizing VMs to better match workload needs.
Built on the industry's leading hybrid cloud application platform powered by Kubernetes and Microsoft Azure's trusted cloud infrastructure, Azure Red Hat OpenShift delivers a future-ready platform with integrated security tooling, automation and management capabilities to extend innovation across the hybrid cloud.
Red Hat OpenShift Virtualization is now available in public preview as a self-managed operator on Azure Red Hat OpenShift. Organizations can also apply their Microsoft Azure Consumption Commitment (MACC) and utilize the Azure Migration and Modernization Program (AMMP) for Azure Red Hat OpenShift. Additionally, customers can use the Azure Hybrid Benefit to reuse existing on-premise licenses for both Red Hat Enterprise Linux and Windows Licenses.
Supporting Quotes:
Chris Wright, senior vice president and chief technology officer, Red Hat
'As organizations continue to modernize and move away from legacy virtualization solutions, it is critical to choose a secure computing foundation for the future that can adapt to their current and evolving multi-infrastructure environments. Building upon our extensive history of collaboration and joint engineering efforts with Microsoft Azure, Red Hat OpenShift Virtualization running on Azure Red Hat OpenShift delivers more consistent orchestration for VMs and containers alike, setting organizations on a clear path to modern application development and deployment.'
Brendan Burns, corporate vice president, Azure Compute, Microsoft:
'As customers modernize and move their apps from traditional virtual-machine-based fabrics that are on-premises to modern Kubernetes platforms, some components still need to run on traditional virtual machines for a while. To address this, Microsoft and Red Hat are collaborating to bring open-source innovation from the KubeVirt project into Azure Red Hat OpenShift. What I'm most excited about is how this enables customers to add virtualization capabilities to Azure Red Hat OpenShift, which allows them to modernize at their own pace, and get the best return on investment as they transition to the cloud.'
About Red Hat:
Red Hat is the open hybrid cloud technology leader, delivering a trusted, consistent, and comprehensive foundation for transformative IT innovation and AI applications. Its portfolio of cloud, developer, AI, Linux, automation, and application platform technologies enables any application, anywhere—from the datacenter to the edge. As the world's leading provider of enterprise open source software solutions, Red Hat invests in open ecosystems and communities to solve tomorrow's IT challenges. Collaborating with partners and customers, Red Hat helps them build, connect, automate, secure, and manage their IT environments, supported by consulting services and award-winning training and certification offerings.
Forward-Looking Statements:
Except for the historical information and discussions contained herein, statements contained in this press release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company's current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially. Any forward-looking statement in this press release speaks only as of the date on which it is made. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements.
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Mid East Info
3 days ago
- Mid East Info
Sam Altman, Brad Smith and 2,400+ Attendees Join G42's ‘Supercharged' AI Summit - Middle East Business News and Information
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Framed around the theme 'Building the Intelligence Grid: The Present and Future of AI-Enabled Civilizations,' the event explored how G42 is turning AI into a real-world super-utility: always on, always learning, and designed to serve. The day featured headline conversations with global tech leaders including Microsoft President Brad Smith and OpenAI CEO Sam Altman, who both joined virtually, alongside influential voices from across government, industry, and science, such as H.E. Mansoor Al Mansoori, Chairman of the Department of Health (DoH) – Abu Dhabi, H.E. Mohamed Al Kuwaiti, Head of Cybersecurity at the UAE Government, H.E. Eng. Salem Butti Salem Al Qubaisi, Director General, UAE Space Agency, H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, and H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, DoH – Abu Dhabi. International Partnerships OpenAI, Microsoft Endorse G42 Partnership Caption: Sam Altman, Chief Executive Officer of OpenAI, speaking live to Peng Xiao at Supercharged Caption: Brad Smith, Vice Chair and President of Microsoft, speaking to Peng Xiao as part of a pre-recorded session In addition to speaking about Artificial General Intelligence (AGI), Sam Altman, CEO of OpenAI, also reflected on the early partnership with G42. He noted that G42 recognized the vast potential of AI to become a platform more transformative than anything before it, and understood that building such a platform would require a fundamentally different approach, one designed to bring intelligence to billions of people around the world. Meanwhile, Brad Smith, Vice Chair & President of Microsoft, and G42 Board Member, emphasized that the $1.5 billion investment in G42 was more than a financial decision, it was a deliberate commitment to a company, its people, and a broader partnership with the UAE. He noted that both he and Microsoft CEO Satya Nadella believe in the strength of the relationship with G42 now more than ever, two years into the journey. Business Update Building the 'Intelligence Grid' Caption: Peng Xiao, Group Chief Executive Officer of G42, providing a birds-eye-view of G42's startegic priorites In a sweeping and deeply reflective keynote address, G42 Group CEO Peng Xiao called on global partners and employees to embrace artificial intelligence as humanity's most consequential opportunity, and responsibility. Against a backdrop of geopolitical tension and scientific possibility, Xiao urged the audience to see AI not merely as a technological tool, but as an alternative form of intelligence capable of elevating civilization itself. 'We are entering the golden age of intelligence,' he said, pointing to the convergence of infrastructure, compute, and talent as key to unlocking AI's full societal impact. He highighted that central to G42's future is the Stargate UAE project, and the recently announced 5GW UAE-U.S. AI campus. As G42 marks its seventh anniversary, Xiao positioned the company not as a technology vendor, but as a system-level architect for an AI-powered future, one that requires global cooperation, relentless innovation, and an unwavering commitment to human meaning, purpose, and progress. During the event, Xiao remarked that he would prefer AI to stand for 'Alternative Intelligence' or 'Accelerated Intelligence', reflecting a more dynamic and human-centric view of the technology's potential, rather than the commonly used term 'Artificial Intelligence.' Catalyst Award Marty Edelman receives first Catalyst Award Caption: Peng Xiao, Group Chief Executive Officer at G42, and Faheem Ahamed, Group Chief Marketing and Communications Officer at G42, are handing the first-ever Catalyst Award to Marty Edelman for his lifetime achivements Marty Edelman, G42's Group General Counsel and a long-time advisor to Abu Dhabi's leadership, was honored with the first-ever G42 Catalyst Award , a lifetime achievement recognition celebrating Edelman's pivotal role in shaping G42's most consequential global partnerships. From forging foundational ties with U.S. technology leaders like Microsoft and OpenAI to co-chairing the newly launched G42 Europe & UK unit, Edelman has helped anchor the company's international credibility and strategic reach. As recently highlighted in Bloomberg , Edelman is recognized as a rare and trusted voice helping bridge U.S. and UAE interests, a 'catalyst' behind G42's most ambitious global moves. In response to receiving the award and highlighting the importance of a human centric approach to the development of AI, Marty Edeman maintained, 'progress without purpose, and purpose without values, is a race with no finish line. As we navigate an era shaped by visionary leaders like Peng and Sam it's vital to remember that without us, there is no them. Leadership matters, but so does followership. I'm proud to be the number one follower of our CEO, and grateful to learn something new every single day.' Healthcare & Longevity 'Healthy living should be a birthright, not a privilege', says H.E. Mansoor Al Mansoori Caption: H.E. Mansoor Al Mansoori, Chairman of DoH-Abu Dhabi, speaking about how Abu Dhabi is building the most advanced health system Caption: Panel with leading experts from DoH – Abu Dhabi, Singularity University, Cleveland Clinic Abu Dhabi, and M42 H.E. Mansoor Al Mansoori, Chairman of DoH – Abu Dhabi, set the tone for the longevity conversation, declaring that extended, healthy living should be a birthright, not a privilege. He detailed how Abu Dhabi is building one of the world's most intelligent health systems, integrating AI, genomics, and population-wide data to predict, prevent, and personalize care long before symptoms appear. From lowering cancer screening ages to redesigning neighborhoods for better well-being, he emphasized that healthspan is being extended by design, not chance. Joining him, H.E. Ibrahim Al Jallaf spotlighted the Department's real-time, AI-powered approach to health risk management, while Dr. Georges-Pascal Haber, CEO of Cleveland Clinic Abu Dhabi, urged a shift from 'caring for the sick to caring for life.' Dimitris Moulavasilis, CEO of M42, showcased how AI, wearables, and genomics are already driving lower mortality and precision care across their global network, proof that intelligent health infrastructure is already saving lives. Meanwhile, Dr. Tiffany Vora, a pioneer in longevity science from Singularity University, challenged the audience to rethink aging and equity in healthcare. She called for global collaboration and inclusive innovation to make longevity a public good. Sector Focus Goverment, Energy, and Space Caption: H.E. Mohamed Al Kuwaiti, Head of Cyber Security of the UAE, on stage lauding the UAE's recent successes in the space of cyper security Caption: Magdalena Konig, General Counsel at AIQ, Chris Midgley, SVP External Environment at ADNOC, Hassan Alnaqbi, CEO of Khazna Data Centers, and Andy Hock, Chief Product and Strategy Officer, Cerebras Systems (virtually) Caption: Talal Al Kaissi, EVP Chief Government Affairs & Partnerships Officer at Core42, H.E. Eng. Salem Butti Salem Al Qubaisi, Director General, UAE Space Agency, Greg Wyler, CEO of E-Space, and Karim Sabbagh, MD of Space42 H.E. Mohamed Al Kuwaiti, Head of Cyber Security for the UAE, highlighted the nation's recent milestones in cybersecurity and its growing global leadership in digital trust and resilience. H.E. Eng. Salem Butti Salem Al Qubaisi, Director General of the UAE Space Agency, joined the session 'Intelligence From Space: The New Frontiers on Earth' to share how space-based intelligence is driving progress across key sectors. Other key discussions included 'AI-Native Nations: Smarter Lives Unlocked,' which explored how countries are embedding AI into national systems, and 'The AI Energy Nexus: Long Live Electric Dreams,' focusing on how AI is revolutionizing the future of clean energy. Technology We are seeing a shift to 'Tech Made in Abu Dhabi' Caption: Alex Kipman, Founder and Chief Executive Officer of Analog on stage at Supercharged Caption: Robots dancing in-sync to Queen's 'Don't Stop Me Now' on stage Bridging the physical and digital world, Alex Kipman, the visionary founder of Analog and former Microsoft executive behind HoloLens, declared that 'Abu Dhabi is no longer importing innovation, it's producing it.' Part of the G42 ecosystem, Kipman is leading Analog to develop AI-native, edge-computing technologies that are built in Abu Dhabi and designed for the world. His remarks underscored the UAE's shift from tech consumer to tech creator, with Analog at the forefront of building smart systems across mobility, energy, healthcare, and urban infrastructure. Kipman showcased live demos of Analog's latest AI-native, edge-computing solutions, highlighting how the UAE is building technology for global deployment. In a crowd-pleasing moment, eight robodogs performed a perfectly synchronized dance to Queen's 'Don't Stop Me Now,' offering a glimpse into the immersive, real-world applications of Analog's tech. Responsible AI Building Responsible AI for an Inclusive Future Caption: Faheem Ahamed, Group Chief Marketing and Communications Officer, H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, Baroness Joanna Shields, CEO of Precognition, Dr. Andrew Jackson, Group Chief Responsible AI Officer at G42, and Natasha Crampton, VP Chief Responsible AI Officer (virtually) A powerhouse panel led by Faheem Ahamed tackled one of the most pressing challenges of our time on how to embed responsibility into AI by design. H.E. Ahmed Al Shamsi emphasized the UAE's proactive approach to using AI as a tool for preserving and amplifying culture, while Dr. Andrew Jackson highlighted how G42 is localizing large language models to represent voices from the Global South. Meanwhile, Baroness Joanna Shields called for governance to be hardwired into AI systems from the start, not as an afterthought but as a foundation for inclusive progress. Joining remotely, Microsoft's Chief Responsible AI Officer Natasha Crampton shared how close collaboration with G42 is helping scale responsible AI practices globally. The session also spotlighted the upcoming initiatives by the Responsible AI Future Foundation and the AI for Good Lab, including Bee:Wild and climate-focused AI tools, culminating in a global convening on November 5 in Abu Dhabi. AI for Good G42 airs teaser of Bee:wild documentary supported by Angelina Julie, Ellie Golding, and Leonardo Di Caprio Caption: Faheem Ahamed, Group Chief Marketing and Communications Officer, presenting Bee:Wild's latest documentary on stage. In a powerful session on responsible AI, G42's Faheem Ahamed unveiled the story behind Bee:wild, a unique and first-of-its-kind initiative that applies frontier technologies to an urgent ecological crisis: the collapse of global pollinator populations. From deploying geospatial intelligence via Space42 to decoding pollinator biology through M42's multi-omics platforms, Bee:Wild exemplified how AI can serve both planet and people. Supported by a growing global coalition, including social impact filmmakers and voices like Angelina Jolie and Leonardo DiCaprio, the initiative aims to make the science accessible, the data actionable, and the story unforgettable. 'Responsible AI means more than smart systems, it means conscious contribution,' said Faheem Ahamed, Group Chief Marketing and Communications Officer at G42. 'Bee:wild is proof that AI can do more than disrupt, it can restore. It's a reminder that intelligence without intent is just code, but intelligence with care can change the world.' Human Capital & Talent AI-Powered Teams, Not Titles, Define Work Caption: Maymee Kurian, Group Chief Human Capital & Culture Officer Caption: Josh Bersin, HR thought leaders joined virtually speaking to Maymee Talking to Maymee Kurian Group Chief Human Capital & Culture Officer at G42 about AI-first organizations, global HR thought leader Josh Bersin joined virtually to explore how AI is transforming the operating system of modern organizations, from rigid hierarchies to dynamic, team-based models. Bersin introduced the concept of the 'super worker', individuals empowered by AI to move fluidly across projects, guided by skills and purpose, not job titles. He emphasized that while AI may automate routine tasks, it amplifies the importance of complex problem-solving, human empathy, and creative thinking. For fast-moving, AI-powered companies like G42, Bersin advised embracing agile talent systems, prioritizing cultural alignment in partnerships, and building a resilient, purpose-driven culture. In a world of intelligent machines, human adaptability, curiosity, and emotional intelligence will remain the strategic edge. Marketing & Branding G42 unveils brand refresh and new Intelligence Grid Immersive Digital Experience G42 unveiled a light brand refresh and introduced its upcoming AI-powered website, designed to deliver fully intuitive, personalized experiences. Launching later this year, the platform will use advanced voice and text prompting to guide users through tailored content, bringing G42's Intelligence Grid 2.0 to life as a truly personal interface for discovery and insight. Event Management G42 brings the largest ever screen and the most advanced sound system to the UAE Caption: A view of the 150m mega LED screen from the back of the event Supercharged 2025 delivered many firsts, but none more striking than the immersive experience created through visuals and sound. The event set a new benchmark in the region for production quality, combining stadium-scale engineering with brand storytelling. At its heart: 150 meters of LED screen across five main displays, with a resolution of 34,800 pixels (the equivalent of ten 4K TVs in a row). Eight custom-built kinetic triangles, representing G42's portfolio companies, were suspended on a concert-grade Kinesis rig, flying and rotating in choreographed formations, an ambitious feat usually reserved for global music acts. On the audio front, Supercharged featured the UAE's largest-ever installation of the d&b Soundscape system, delivering hyper-precise 3D audio far beyond the capabilities of Dolby Atmos. This allowed sound to move fluidly across the venue, syncing perfectly with the visuals for a fully immersive environment. The entire production, executed by a 535-person, setting a new standard for what corporate events can be. Employee Engagement 2,400+ Employees and Partners wanted to hear from Peng Caption: (left) Aerial view of the stage where Peng Xiao held his keynote speech; (right) five lucky UAE university students met G42's Group CEO backstage The event concluded with Peng Xiao taking a selfie with over 2,400 UAE-based employees and global partners, capturing the energy of a crowd three times the size of previous Supercharged events. Until midnight, guests then enjoyed a curated Global Food Grid dinner, followed by live performances from David Chesky, and DJ Raphy J, transforming the venue into G42's biggest celebration yet. In the spirit of fostering local talent and sparking interest in the field of AI, five university students joined the attendees through a competitive application process designed to identify emerging talent from across the UAE. About Supercharged 2025: On June 26, 2025, G42 hosted its latest edition of its AI Summit, Supercharged , at ADNEC, Abu Dhabi, UAE. It was a day when intelligence met intent. With over 2,400 participants, it brought together the full spectrum of G42's ecosystem: employees, global partners, public sector leaders, technologists, and the thinkers reshaping what AI means in the real world. This wasn't a typical tech event. It was where conversations went deeper and more personal. Where principles met pressure-testing. And where participants challenged one another to move from potential to practice – safely, responsibly, and in service of the public good. This year's theme, 'Building the Intelligence Grid: The Present and Future of AI-Enabled Civilizations,' reflected a fundamental shift in the role of AI. At the centre of that shift was the Intelligence Grid – a distributed network of data centres, compute capabilities, cloud infrastructure, cybersecurity services, and AI models designed to plug into real-world needs across healthcare, energy, mobility, and more. Turning AI into a super-utility: always on and accessible, always learning, and designed to serve and scale. Throughout the day, from keynotes and panels to informal conversations, participants explored how intelligence is becoming the connective tissue of modern life. The program ran from 8:30 a.m. to 7:00 p.m., followed by dinner and evening entertainment. Because Supercharged wasn't just about what was said on stage, it was about the ideas that emerged offstage. The ones shaping what's next. Curated Highlights: To better support editors and journalists covering distinct news verticals, we've distilled key moments from Supercharged 2025 into three thematic categories: Business & Technology, Lifestyle, and UAE News (more information for each can be found in the corresponding sections above or shared by our agency). Business & Technology Supercharged 2025 spotlighted G42's evolution into a global AI systems architect, with fireside chat appearances by Microsoft's Brad Smith and OpenAI's Sam Altman, reinforcing strategic alignment. Central to the event was G42's vision for the 'Intelligence Grid,' a distributed network of AI models, data centers, and compute infrastructure already taking shape through initiatives like Stargate UAE and the 5GW UAE–U.S. AI Campus. The summit also featured breakthroughs from AI-native firm Analog and G42's new Intelligence Grid interactive and immersive experience. UAE News High-level UAE leadership played a central role at the event, with H.E. Mansoor Al Mansoori (DoH), H.E. Mohamed Al Kuwaiti (Cybersecurity Council), and H.E. Eng. Salem Al Qubaisi (UAE Space Agency) all contributing insights. The program demonstrated Abu Dhabi's commitment to global leadership in health, space, cybersecurity, and responsible AI. Additionally, H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, DoH – Abu Dhabi and H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, attended dedicated sessions. High-level UAE leadership played a central role at the event, with H.E. Mansoor Al Mansoori (DoH), H.E. Mohamed Al Kuwaiti (Cybersecurity Council), and H.E. Eng. Salem Al Qubaisi (UAE Space Agency) all contributing insights. The program demonstrated Abu Dhabi's commitment to global leadership in health, space, cybersecurity, and responsible AI. Additionally, H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, DoH – Abu Dhabi and H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, attended dedicated sessions. Lifestyle Beyond AI, Supercharged 2025 offered a fully immersive cultural and sensory experience with a curated 'Global Food Grid' dining journey, live performances by David Chesky, and a trailer for the Bee:wild documentary, which features Angelina Jolie and Ellie Goulding. Now part of Re:wild, Leonardo DiCaprio's conservation NGO, the initiative highlights global efforts to protect pollinators and biodiversity. It was a celebration of creativity, sustainability, and tech-driven storytelling. Full Days Agenda: Time Agenda Item Session Title Speakers 08:00 09:00 ARRIVAL OF GUESTS 09:00 09:10 Intro & Welcome 'Welcome to Supercharged' Faheem Ahamed, Group CMO, G42 09:10 10:00 Keynote 'G42 Journey and Future of Industry' Peng Xiao, Group CEO, G42 10:00 10:30 Fireside Chat 'The Intelligence Grid: Lives Lifted Everywhere' Peng Xiao, Group CEO, G42, Brad Smith, President and Vice Chairman, Microsoft 10:35 11:30 BREAK 11:30 12:00 Panel 'The AI Energy Nexus: Long Live Electric Dreams' Moderated by Magdalena Konig, General Counsel, AIQ Hassan Alnaqbi, CEO, Khazna Chris Midgley, SVP, Energy Intelligence & Outlooks, ADNOC Andy Hock, Chief Product & Strategy Officer, Cerebras Systems 12:00 12:05 Opening Remarks 'The Intelligence to Live Longer, Better' H.E. Mansoor Ibrahim Al Mansoori, Chairman, Department of Health – Abu Dhabi 12:05 12:45 Panel 'The Leap to Longevity: Forever Healthy' Moderated by Amandeep Bhangu, Presenter & Moderator Voice Media London H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, Department of Health – Abu Dhabi Dr. Tiffany Vora, Expert & Singularity Fellow in Biotechnology, Singularity University and Non-resident Senior Fellow at the GeoTech Center for the Atlantic Council. PhD. Georges-Pascal Haber, CEO, Cleveland Clinic Abu Dhabi Dimitris Moulavasilis, CEO, M42 12:45 13:15 Panel 'Intelligence From Space: The New Frontiers on Earth' Moderated by Talal M. Al Kaissi, EVP, Chief Government Affairs & Partnerships Officer – Core42 & Group Chief Global Affairs Officer, G42 Karim Sabbagh, MD, Space42 H.E. Eng. Salem Butti Al Qubaisi, Director General, UAE Space Agency Greg Wyler, Founder, CEO & Chief Architect, E-Space 13:15 15:05 LUNCH BREAK 15:05 15:45 Panel 'AI-Native Nations: Smarter Lives Unlocked' Moderated by Brian Lott, Group Chief Communications Officer, Mubadala Opening Remarks by H.E. Dr. Mohamed Hamad Al Kuwaiti, Head of the UAE Cybersecurity Council Thomas Pramotedham, CEO, Presight Kiril Evtimov, Group CTO, G42 & CEO, Core 42 Rod Solaimani, Middle East Policy & Partnerships Lead, OpenAI 15:45 16:25 Panel 'Responsible Intelligence: Igniting The Future' Moderated Faheem Ahamed, Group CMO, G42 H.E. Ahmed Al Shamsi, CEO, Emirates Foundation Andrew Jackson, Group Chief AI Officer Baroness Joanna Shields, Founder and CEO of Precognition Natasha Crampton, VP, Chief Responsible AI Officer, Microsoft 16:25 16:30 Bee:Wild documentary presentation Faheem Ahamed 16:30 17:30 BREAK 17:30 18:00 Keynote 'The AI-Physical AI Revolution: More Than Humans' Alex Kipman, CEO, Analog 18:00 18:30 Fireside Chat 'AI First Organizations: Augmented Thought Leadership' Maymee Kurian, Group Chief Human Capital & Culture Officer, G42 Josh Bersin, Founder and CEO, The Josh Bersin Company 18:30 19:00 Closing Remarks Peng Xiao, Group CEO, G42 Sam Altman, Founder and CEO, OpenAI 19:00 21:00 DINNER Across breakfast, lunch, dinner, and everything in between, Supercharged guests will experience the Global Food Grid – a curated culinary journey celebrating the richness of global traditions. Guests can choose between four immersive dining paths, each inspired by a different region of the world: the Middle East and India, the Americas, Europe, and Asia. Performance by acclaimed composer David Chesky and his Jazz Trio band 21:00 00:00 EVENING ENTERTAINMENT 9:00 PM – 9:45 PM Raphy J, an Amsterdam-born open format DJ and music producer, will bring his global sound to the stage. With a career spanning London, New York, LA, and now Dubai, Raphy J is known for his genre-spanning performances—seamlessly mixing Pop, R&B, Afrobeats, House, Latin, Arabic, and Hindi music. His sets have lit up stages at venues like Expo 2020, Time Out Market, and the Museum of the Future. ABOUT G42 : G42 is a technology holding group and a global leader in creating visionary artificial intelligence for a better tomorrow. Born in Abu Dhabi and operating worldwide, G42 champions AI as a powerful force for good across industries. From molecular biology to space exploration and everything in between, G42 realizes exponential possibilities today. Media contact: TrailRunner International – G42@ .
Mid East Info
23-06-2025
- Mid East Info
Reimagining Customer Engagement with Microsoft Dynamics 365 and Copilot - Middle East Business News and Information
IT Max Global highlights how generative AI, specifically Microsoft's Copilot, is transforming the customer service landscape while delivering AI-enhanced, cohesive experiences that are responsive, contextual, and personalized. Generative AI in the form of Microsoft Copilot has the power to take organizations to new heights, according to a series of executive roundtables, organized jointly between IT Max Global and Microsoft. Dubai, UAE – 23 June 2025: The new generation of artificial intelligence (AI) agents, exemplified by Microsoft Copilot, allows for a native AI-driven customer experience that transforms the way customer service is delivered from end to end. Organizations can now reimagine the entire service journey, achieve unprecedented efficiency, and provide consistently exceptional, fluid, and cohesive experiences, according to IT Max Global, a leading innovation and IT services provider serving both government and private sector clients. With the UAE leading the way in AI readiness in the Middle East, IT Max Global and Microsoft recently co-hosted a series of executive roundtables in Abu Dhabi and Dubai, focusing on the topic 'Reimagining Customer Engagement with Microsoft Dynamics 365 and Copilot.' According to Simon Khoury, Innovation Lead at IT Max Global, an AI-first customer service experience drives both quantitative and qualitative shifts for organizations. Quantitatively, companies with an AI-first strategy experienced increased efficiencies and more streamlined operations – hiring up to 89 percent fewer human service reps in 2024-2025, versus companies that did not use AI extensively. Meanwhile, the adoption of Agentic AI – autonomous AI agents with human-level language capabilities – improves the quality of the customer journey, delivering increased satisfaction. Next-generation platforms like Dynamics 365 Customer Service are purposely built to leverage AI agents, enabling organizations to create a personalized, high-impact experience without compromising service quality. In this new paradigm, automated systems resolve most customer requests directly, while more complex issues are escalated to specialized support staff who are aided by contextual, real-time AI. This leads to a more effective and memorable service experience, while simultaneously improving employee job satisfaction and retention. It replaces the traditional system where data is siloed and organizations are unable to properly route interactions between various fragmented channels and teams. 'Customer experiences can make or break an organization,' says Simon Khoury. 'A fragmented customer service experience is inefficient, impersonal, and frustrating. Conversely, customers will reward you for successfully delivering a memorable service experience. This highlights the need to design an end-to-end, AI-first customer engagement journey where every touchpoint is an opportunity to generate customer loyalty. However, this requires significant change and a whole new breed of implementation partners such as IT Max Global, with deep expertise across a range of disciplines.' Microsoft: transforming customer engagement from within Maureen Khoury, Strategy Director of Customer Service Business Applications at Microsoft, illustrated Microsoft's multi-year journey to modernize its customer engagement, allowing it to reach more than a billion consumers across 120 countries. From disparate solutions across 16 different systems and 500 tools and vendors, Microsoft harnessed Dynamics 365 and Copilot to create a unified customer care platform for itself. This gave Microsoft greater insight and firsthand experience that improved its ability to transform the customer engagement of organizations across numerous sectors, including manufacturing, government, finance, electronics, and real estate. Today, prominent industry analysts identify Microsoft as a leader in customer and field service solutions. Through Microsoft Dynamics 365, organizations gain a 360-degree view of customer data, while Copilot's AI functionality is embedded across a wide variety of service processes for over 40,000 organizations. These organizations benefited from improved customer engagement, including greatly reduced waiting and issue resolution times. Additionally, Microsoft enables seamless integration of AI into existing workflows, avoiding extended downtime and bringing increased workforce productivity and higher customer satisfaction. 'Customers in the UAE have rapidly increasing expectations for convenient, personalized customer experiences from any location and across their preferred communication channels,' Maureen Khoury says. 'Regardless of industry, we are witnessing an era where organizations are facing this customer service mandate. The attendance and active engagement of senior business leaders during these executive roundtables is certainly a testament to this. We look forward to partnering with IT Max Global to help organizations in the UAE transform their customer journeys.' The roundtable series was hosted across two days – the first at Saadiyat Rotana Abu Dhabi and the second at Ritz-Carlton, Dubai International Financial Centre. Simon Khoury and Maureen Khoury was joined by the panelists Inge Rademeyer, Experience Strategy Director at Memac Ogilvy, and Ankesh Agarwal, Director, Group Customer Experience at Majid Al Futtaim, and was moderated by Lorette Roos, Cloud Solution Architect at Microsoft. Leading both the session and the panel discussions was Sabah Corm, Chief Operating Officer of IT Max Global. IT Max Global and Microsoft regularly roll out updates to their AI-first customer engagement solutions. These enhancements will further improve organizations' capability to provide personalized customer journeys and enable them to elevate their customer engagement to a whole new level.
See - Sada Elbalad
20-06-2025
- See - Sada Elbalad
Israeli army says attacked dozens of military targets in Iran
Basant Ahmed The Israeli military said it launched airstrikes against dozens of military targets in Iran overnight Thursday. The targets included a nuclear weapons research and development project headquarters and several missile production sites in the Iranian capital, Tehran, according to an Israeli military statement. Iran launched a new batch of missiles Friday morning at several sites in southern Israel, specifically in Beersheba and the Negev. The Iranian attacks left 36 people injured in Beersheba and caused fires to spread to several locations in the city, including a site adjacent to the Microsoft building. read more Gold prices rise, 21 Karat at EGP 3685 NATO's Role in Israeli-Palestinian Conflict US Expresses 'Strong Opposition' to New Turkish Military Operation in Syria Shoukry Meets Director-General of FAO Lavrov: confrontation bet. nuclear powers must be avoided News Iran Summons French Ambassador over Foreign Minister Remarks News Aboul Gheit Condemns Israeli Escalation in West Bank News Greek PM: Athens Plays Key Role in Improving Energy Security in Region News One Person Injured in Explosion at Ukrainian Embassy in Madrid News China Launches Largest Ever Aircraft Carrier Sports Former Al Zamalek Player Ibrahim Shika Passes away after Long Battle with Cancer Lifestyle Get to Know 2025 Eid Al Adha Prayer Times in Egypt Business Fear & Greed Index Plummets to Lowest Level Ever Recorded amid Global Trade War Arts & Culture Zahi Hawass: Claims of Columns Beneath the Pyramid of Khafre Are Lies News Flights suspended at Port Sudan Airport after Drone Attacks Videos & Features Video: Trending Lifestyle TikToker Valeria Márquez Shot Dead during Live Stream News Shell Unveils Cost-Cutting, LNG Growth Plan Technology 50-Year Soviet Spacecraft 'Kosmos 482' Crashes into Indian Ocean News 3 Killed in Shooting Attack in Thailand
