OpenAI CEO Sam Altman warns AI will wipe entire job categories off the map
He warned of his vision of an AI-dominated future where entire categories of jobs would be taken over, presidents follow the suggestions of ChatGPT, and AI is used for war and injustice.
It's a pretty bleak image, and possibly one of the darker warnings from inside the AI world. Recently, the likes of Anthropic's CEO, Dario Amodei, warned similarly of the risk of AI taking over jobs, but phrased it as a much smaller problem than Altman.
'Some areas, again, I think just like totally, totally gone,' Said Altman, speaking at the Capital Framework for Large Banks conference at the Federal Reserve Board of Governors.
'That's a category where I just say, you know what, when you call customer support, you're on target and AI, and that's fine,' he added, talking about customer support roles.
'Now you call one of these things and AI answers. It's like a super-smart, capable person. There's no phone tree, there's no transfers. It can do everything that any customer support agent at that company could do. It does not make mistakes. It's very quick. You call once, the thing just happens, it's done.'
Altman went on to highlight the same issue in healthcare, suggesting AI's diagnostic capabilities were better than any human. He did share that he believed AI could never fully replace healthcare staff.
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In his time in Washington, Altman also addressed concerns over the use of AI by hostile nations, and the use of AI by those who would use it for malicious circumstances.
We previously covered that, in the same talks, Altman addressed his concerns for the rise in AI voice creators. As the technology improves, the technology could be used in scams or to get around voice–activated banking services.
OpenAI is gearing up to be ahead of the AI movement in terms of policy. The company has confirmed that it will soon open its first Washington, DC office with a small workforce. This would be used to host policymakers and provide AI training to those making decisions on the technology.
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