'Commitment to Our Communities:' Exelon Steps in to Provide $50 Million Customer Relief Fund for Customers Struggling with Higher Energy Supply Costs

Business Wire

12-06-2025

CHICAGO--(BUSINESS WIRE)--Exelon (Nasdaq: EXC) today announced a $50 million Customer Relief Fund to help low- and middle-income (LMI) customers struggling as energy supply costs escalate this summer. Exelon's local energy companies – Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO and Pepco – will join with trusted local nonprofits to determine customer eligibility and administer relief. Each nonprofit will receive a portion of the $50 million commitment as a one-time charitable contribution from Exelon.
Beginning in early July, customers of Atlantic City Electric, BGE, ComEd, Delmarva Power and Pepco will be able to apply for assistance through the Customer Relief Fund. Customers of PECO in the Philadelphia area will be able to apply in August. Qualifying customers may see as much as several hundred dollars in relief.
The fund is a temporary, one-time assistance program designed to help manage the impact of rising energy supply costs as demand increases and supply is not there to meet it. Although all customers are affected by these increases, the fund is designed to provide support to those who may be most in need. While Exelon does not control energy supply costs, the company is committed to advocating for customers and working to find solutions with those who do.
'Exelon understands that high energy bills, caused by increased supply costs, are extremely stressful for low- and middle-income customers – which includes many seniors, small business owners and families experiencing challenges,' said Exelon President and CEO Calvin Butler. 'The Customer Relief Fund, in addition to our existing year-round programs supporting customers with energy assistance, once again demonstrates Exelon's commitment to our communities. We continue to work with federal, state and local officials to develop long-term solutions that ensure customers affordable, reliable and sustainable energy.'
How the Customer Relief Fund Will Work
Exelon is making a one-time charitable contribution totaling $50 million to trusted community nonprofits to assist customers. In these challenging times, Exelon hopes this contribution will catalyze additional philanthropic giving to support communities.
Details regarding administration of the Customer Relief Fund, including eligibility and disbursement of relief, will vary by operating company and its alliance with local nonprofits. Customers are encouraged to visit the websites of their local energy companies to learn how they can secure local support.
Helping Customers Cope
Though the Customer Relief Fund is a temporary program designed to address the current needs of customers, it is a key part of Exelon's and its local energy companies' comprehensive efforts helping customers afford and manage energy costs, including:
Energy efficiency programs to help customers reduce energy consumption.
Working with state and local governments to develop innovative programs that provide customers access to additional relief for high energy costs.
Budget billing and flexible payment options to help customers manage costs, especially during higher usage periods.
In addition to these short- and medium-term efforts to help customers cope with higher energy costs, Exelon continues working with federal, state and local officials to develop long-term solutions that deliver reliable and affordable energy to customers, including bringing more electricity generation online quickly through reforms to promote the re-use of retiring or retired generation sites. By accelerating the delivery of new, clean sources of power – while supporting local communities and embracing best practices from other parts of the country – we can work with customers to decrease overall electricity demands when the grid is stressed.
Exelon remains committed to serving customers and communities in times of need. The Customer Relief Fund is part of Exelon's broader support for customers, which in 2024 included $492.1 million in energy assistance programs serving 520,000 customers and nearly $1 billion in energy efficiency programs to help customers save energy and money.
Though energy costs continue rising, Exelon customers have seen rates 21 percent below the largest U.S. cities, while also experiencing a 35 percent improvement in reliability because of our grid investments.
About Exelon
Exelon (Nasdaq: EXC) is a Fortune 200 company and one of the nation's largest utility companies, serving more than 10.7 million customers through six fully regulated transmission and distribution utilities — Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO, and Pepco. Exelon's 20,000 employees dedicate their time and expertise to supporting our communities through reliable, affordable and efficient energy delivery, workforce development, equity, economic development and volunteerism. Follow Exelon on X, @Exelon.