TeKnowledge announces global partnership with Kore.ai in bid to close the enterprise AI execution gap
Kore.ai delivers an advanced, innovative, secure and scalable agent platform and business solutions required to automate and enhance customer service, business operations, and workplace productivity, while TeKnowledge delivers the strategic expertise, disciplined execution, and ongoing support needed to drive real, impactful transformation.
Together, they unlock measurable business value with AI and ensure lasting results through structured knowledge transfer and robust team training, empowering organizations to build internal expertise and fuel ongoing innovation.
Kore.ai's secure, scalable, and flexible agent platform enables enterprises to automate and enhance customer service, operations, and workplace productivity through intelligent, purpose-built AI solutions.
Its open, enterprise-ready architecture ensures seamless integration and flexible deployment. TeKnowledge complements this with its AI-First Expert Technology Services model, combining strategic guidance, disciplined execution, and structured enablement to overcome delivery challenges and build lasting internal expertise. Together, Kore.ai and TeKnowledge deliver measurable business value and sustained innovation, balancing rapid transformation with control and long-term impact.
'We are focused on helping enterprises reimagine business with AI at scale. TeKnowledge is an ideal partner in that they bring the expertise, scale, and service depth that help accelerate our vision for clients,' said Raj Koneru, CEO of Kore.ai. 'We've found alignment not only in technology, but in mindset—a shared belief that AI must be human-centered, agile, and deeply connected to business value. This partnership brings together two ecosystems built around customer success. Together, we're helping enterprises operate smarter and achieve speed of business.'
'At TeKnowledge, we've always believed that lasting transformation begins with clarity about what's possible, what matters to the customer, and what it takes to execute at scale,' said Nidal Abou-Ltaif, Chief Revenue and Transformation Officer at TeKnowledge.
'Kore.ai brings not only platform strength, but also a deep understanding of enterprise challenges and a clear vision for what intelligent experiences should look like. This is a partnership of shared values: innovation with purpose, execution with precision, and a commitment to delivering AI that serves people, not just processes.'
As AI becomes the single most transformative force in enterprise technology, organizations are moving from exploration to action. According to Gartner, by 2026, over 80% of customer service and support organizations will apply generative AI to improve agent productivity and customer experience. Yet many still struggle to scale beyond pilots and disconnected initiatives. The partnership between Kore.ai and TeKnowledge aims to solve this by offering an integrated approach—from platform to execution, from concept to capability.
'Teknowledge and Kore.ai is a powerful combination that is greater than the sum of its parts. The recipe for a successful Enterprise grade AI implementation has 3 ingredients: a clear business case, a robust technology, and a people-centred execution. Teknowledge brings deep expertise in defining impactful use cases and driving strategic transformation of data, security and people; while Kore.ai delivers a cutting-edge AI platform built for scalability and performance. As I often say: AI doesn't transform businesses. People do—with the right tools in their hands,' commented Alaa Dalghan, Founder and CEO, Cognit DX
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Al Etihad
an hour ago
- Al Etihad
OpenAI and Microsoft bankroll new AI training for teachers
9 July 2025 00:09 (THE NEW YORK TIMES NEWS SERVICE)The tech industry's campaign to embed artificial intelligence chatbots in classrooms is American Federation of Teachers, the second-largest US teachers union, said Tuesday that it would start an AI training hub for educators with $23 million in funding from three leading chatbot makers: Microsoft, OpenAI and union said it planned to open the National Academy for AI Instruction in New York City, starting with hands-on workshops for teachers this fall on how to use AI tools for tasks like generating lesson New York hub will be 'an innovative new training space where school staff and teachers will learn not just about how AI works, but how to use it wisely, safely and ethically,' Randi Weingarten, president of the American Federation of Teachers, said in an interview.'It will be a place where tech developers and educators can talk to each other, not past each other.'The industry funding is part of a drive by US tech companies to reshape education with generative AI chatbots. These tools, including OpenAI's ChatGPT and Microsoft's Copilot, can produce humanlike essays, research summaries and class February, California State University, the largest US university system, said it would provide ChatGPT for some 460,000 students. This spring, Miami-Dade County Public Schools, the third-largest US school district, began rolling out Google's Gemini AI for more than 100,000 high week, the White House urged US companies and nonprofit groups to provide AI grants, technology and training materials for schools, teachers and students. Since then, dozens of companies have signed on, including Amazon, Apple, Google, Meta, Microsoft, Nvidia and tech executives hope AI will become the fourth R.'Reading and writing and arithmetic and learning how to use AI,' said Chris Lehane, OpenAI's chief global affairs officer. 'You're going to have to learn those skills over time, and I do think our education system is the best place to be able to do that.'But some researchers have warned that generative AI tools are so new in schools that there is little evidence of concrete educational benefit - and significant concern about can produce plausible-sounding misinformation, which could mislead students. A recent study by law school professors found that three popular AI tools made 'significant' errors summarising a law casebook and posed an 'unacceptable risk of harm' to tasks including research and writing to AI chatbots may also hinder critical thinking, a recent study from Microsoft and Carnegie Mellon University will provide $12.5 million for the training effort over the next five years, and OpenAI will contribute $8 million in funding and $2 million in technical resources. Anthropic will add $500,000 for the first year of the effort. First Glimpse On Monday, about 200 New York City teachers taking an AI workshop at their union headquarters got a glimpse of what the new national effort might look like. A presenter from Microsoft opened by showing an AI explainer video featuring Minecraft, the popular game owned by Microsoft. Next, the teachers tried generating emails and lesson plans using Khanmigo, an AI tool for schools for which Microsoft has provided support. Then they experimented with Copilot for similar tasks.
Tahawul Tech
5 hours ago
- Tahawul Tech
Hefring Marine Archives
We believe that being named as a Strong Performer in the Gartner Peer Insights Voice of the Customer for Cloud Security Posture Management is a testament to the value our platform delivers every day, says Ely Kahn, VP, Product Management, SentinelOne.
Tahawul Tech
5 hours ago
- Tahawul Tech
marine operators Archives
We believe that being named as a Strong Performer in the Gartner Peer Insights Voice of the Customer for Cloud Security Posture Management is a testament to the value our platform delivers every day, says Ely Kahn, VP, Product Management, SentinelOne.
