Swedish tourist claims Uber driver left him midway in Delhi's 45°C heat, demanded ₹5,000 extra; company reacts
In the caption of the post, Jonas further wrote that he contacted Uber, who booked not just one but three replacement rides for him. All of them, however, cancelled. 'Got home all well no thanks to Uber,' he added.
Uber India responded swiftly to the post. Apologising for the incident, the company said action had been taken against the driver. 'Hi Jonas, we apologise for this frustrating experience. Our specialised team has investigated and taken appropriate action,' Uber India wrote.
The post has triggered a wave of reactions in the comments section, with several users sharing similar experiences.
One user wrote, 'No action will ever be taken by Uber. I had raised several complaints against their drivers for misbehaviour and misconduct, but they are ready with their bot response and post that no action against that driver. Sometimes I feel the driver and @uber_india are partnering to trouble the customers only.'
Another added, '@uber_india intercity rides are scam. The drivers accept the ride and then call to pay extra.. telling Uber is showing one side fare only, I want double of the fare shown in the app. Happened on Friday in Jodhpur with us.'
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