Candlewood Suites by IHG makes its European debut in Germany
IHG Hotels & Resorts (IHG), a global leader in hospitality, is launching its midscale long stay brand, Candlewood Suites, in Europe with its first hotel opening in Germany. The launch is in partnership with NOVUM Hospitality, one of Europe's largest private hotel operators.
IHG and NOVUM Hospitality continue to make strides in Germany with the opening of the first Candlewood Suites property outside of the Americas. Candlewood Suites Berlin Charlottenburg is part of a dual-brand project, sharing a building with the recently opened Holiday Inn – the niu Flash. Candlewood Suites is also due to open a further five hotels in Germany this year, in Fürth, Heidelberg, Düsseldorf, Augsburg and Berlin.
Part of IHG Hotels & Resort' Suites portfolio, Candlewood Suites is an aparthotel brand offering guests casual, reliable, and spacious studios and apartments equipped with kitchens. This provides guests the personal and physical space they need to not just stay comfortably but feel at home. Guests can enjoy the flexibility to cook their own meals, utilising the kitchens in each guestroom, complete with a microwave, refrigerator, dishwasher and coffee and tea-making facilities.
Candlewood Suites properties also offer self-service guest laundry, access to gym facilities and weekly housekeeping services. Guests can access the Candlewood Cupboard, a marketplace offering a variety of drinks, snacks and personal essentials for purchase or quality bean-to-cup coffee and tea available 24/7.
Mario Maxeiner, Managing Director Northern Europe, IHG Hotels & Resorts, commented: 'We are looking forward to introducing the Candlewood Suites brand to Europe with the opening of Candlewood Suites Berlin Charlottenburg in Germany, one of our key European growth markets. We are especially proud of the swift collaboration between IHG and our partners at NOVUM Hospitality, who have successfully signed, converted, and begun to open Candlewood Suites hotels across the country . With 13 additional Candlewood Suites set to open across Germany in the coming months, we are delighted to offer guests a new midscale aparthotel experience, underpinned by a reliable service and apartment-style amenities to maintain their independence and daily routines with confidence.'
David Etmenan, Chief Executive Officer & Owner, NOVUM Hospitality, said: 'As one of IHG's largest global franchise partners, we are proud to bring Candlewood Suites to Germany, a brand that embodies comfort, convenience, and a home-like experience for our guests. This launch marks a significant step in our commitment to providing exceptional hospitality and tailored services that meet the evolving needs of travellers. We look forward to welcoming guests to our Candlewood Suites properties, where every stay feels like a home away from home.'
Samira Said, CEO, Novum Hospitality, added: 'The collaborative effort of both our teams in bringing this brand to life in Germany has been truly exceptional. We are looking forward to our guests experiencing Candlewood Suites, a brand that perfectly aligns with our vision of delivering exceptional hospitality experiences. This launch represents our dedication to providing travellers with the comfort and flexibility they seek, whether for business or leisure. At NOVUM Hospitality, we believe that every guest deserves a welcoming space that feels like home, and Candlewood Suites is here to fulfil that promise.'
Candlewood Suites Berlin Charlottenburg joins IHG's global portfolio of over 395 open Candlewood Suites hotels since the brand was acquired 2004 and will offer all the essentials guests want to create their own space to settle in.
Opened
Just opened, Candlewood Suites Berlin Charlottenburg is located in central Berlin, in the Charlottenburg district on Franklinstraße.
Opening Soon
Candlewood Suites Fürth , will be in located in Flugplatzstraße, conveniently near supermarkets and the Neue Mitte Fürth and Erlangen Arcaden shopping centres. All one-and two-room apartments have a balcony or terrace, with studios equipped with a large skylight to let in the sunshine. All apartments and studios have high-quality furnishings, including a relaxing armchair, flat-screen TV and safe.
, will be in located in Flugplatzstraße, conveniently near supermarkets and the Neue Mitte Fürth and Erlangen Arcaden shopping centres. All one-and two-room apartments have a balcony or terrace, with studios equipped with a large skylight to let in the sunshine. All apartments and studios have high-quality furnishings, including a relaxing armchair, flat-screen TV and safe. Candlewood Suites Heidelberg , will be found in the 'Quartier am Turm' district, offering guests a space to settle in the Neckar City. The hotel has a total of 61 apartments, each featuring a refrigerator, sink, coffee maker and more. Ideal for families, business travellers and long-term guests, the apartments also come equipped with seating, a table and a TV.
, will be found in the 'Quartier am Turm' district, offering guests a space to settle in the Neckar City. The hotel has a total of 61 apartments, each featuring a refrigerator, sink, coffee maker and more. Ideal for families, business travellers and long-term guests, the apartments also come equipped with seating, a table and a TV. Candlewoods Suites Düsseldorf Airport , will be just a stone's throw from Düsseldorf Airport and has excellent transport links by car and public transport, perfect for business or solo travellers, or guests looking to explore the capital of North Rhine-Westphalia. Each of the hotel's 196 apartments are fitted with a practical kitchenette, including refrigerators, kettles and hobs.
, will be just a stone's throw from Düsseldorf Airport and has excellent transport links by car and public transport, perfect for business or solo travellers, or guests looking to explore the capital of North Rhine-Westphalia. Each of the hotel's 196 apartments are fitted with a practical kitchenette, including refrigerators, kettles and hobs. Candlewood Suites Augsburg , will call Regensburger its home, featuring comfortable serviced apartments. Each apartment features a TV with sound system, a workplace and kitchenette with refrigerator, microwave and kettle. Guest can check in and out conveniently via smartphone or tablet and have access to their own digital host during their stay.
, will call Regensburger its home, featuring comfortable serviced apartments. Each apartment features a TV with sound system, a workplace and kitchenette with refrigerator, microwave and kettle. Guest can check in and out conveniently via smartphone or tablet and have access to their own digital host during their stay. Opening in Q3 this year, Candlewood Suites Berlin Airport will be nearby Berlin Brandenburg Airport and has excellent transport links by car and public transport, perfect for business or solo travellers, or guests looking to explore Germany's capital city.
The properties have been converted from NOVUM Hospitality's acora Living the City, and Novum hotel brands, and follow the announcement of the long-term agreement bringing 13 Candlewood Suites hotels to the country, in addition to 50 Holiday Inn – the niu brand collaboration hotels and 56 Garner hotels.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Travel Daily News
25-06-2025
- Travel Daily News
TUI Group accelerates hotel expansion across Africa
TUI Blue and TUI Suneo extend their portfolio in North Africa; New openings planned in The Gambia and Côte d'Ivoire. CAPE TOWN, SOUTH AFRICA – TUI Group continues to expand its hotel business worldwide and pursues ambitious plans to support the African hospitality industry. With its 12 leisure hotel brands, the group offers unique experiences for holidaymakers and invites them to enjoy the respective region with its culinary delights, natural beauty and cultural heritage. A few weeks ago, the brands TUI Blue and TUI Suneo expanded their portfolio in Africa. In Egypt, TUI Blue Samaya with 143 rooms and an aqua park has been added to the premium brand's portfolio. The hotel is located in the growing destination of Marsa Alam. For holidaymakers looking for value for money, TUI Suneo Palm Beach Skanes in Tunisia has also opened its doors. With 294 rooms and a large garden area, the hotel is offering an attractive all-inclusive package with a wide range of sports and entertainment options. 'Together with our long-standing JV partners, we have more than 20 hotels in our pipeline that will open in Africa in the coming months and years', says Artur Gerber, Managing Director TUI Hotels & Resorts, at the Future Hospitality Summit Africa. 'We already have a strong presence in North Africa, the Cape Verde Islands and Zanzibar, but we are convinced that other destinations can also benefit from our strong leisure hotel brands.' For example, the lifestyle brand TUI Blue is planning its first hotel in The Gambia, which will open at the end of this year. The resort features 140 rooms and a unique location along Kotu Beach. 'With our expertise, along with management and franchise agreements, we are also attracting hotel partners in entirely new destinations. One example is Côte d'Ivoire, where the construction of a new TUI Blue hotel has just started and is scheduled to open in 2027', adds Wesam Okasha, Head of Global Development TUI Blue. Last year, company launched a new brand targeting the upscale market and selected Tanzania as its inaugural destination. The Mora Zanzibar has just celebrated its first anniversary, offering laid-back, contemporary luxury with highly personalized and flexible service. 'Our guest reviews show that The Mora is resonating strongly with this new audience and delivering an exceptional experience. We are very proud of this achievement and look forward to introducing more carefully selected The Mora hotels across Africa,' says Artur Gerber. TUI Hotels & Resorts' current portfolio in Africa comprises a total of 97 hotels with over 30,000 rooms across eight countries.
Travel Daily News
13-06-2025
- Travel Daily News
Speakspots.com launches AI-powered guest communication platform
White label agentic AI solution by debuts with high-end hotels in rural destinations, designed to enhance guest experience and increase revenue. LONDON, UK – Travel tech startup has launched a white-label AI agent for hotels, automating guest communications and driving incremental revenue. This launch marks entry into the B2B space with a smart, scalable solution that blends LLMs, web scraping, and real-time personalisation -[all delivered through WhatsApp. The service also includes an AI powered reservation agent which can make telephone calls on guests' behalf to book restaurants or activities – overcoming language barriers and roaming fees. The agentic AI solution is targeted towards rural properties and transforms the way hotels engage with guests by offering real-time, hyper-personalized recommendations – delivered through WhatsApp and powered by Speakspots' proprietary AI agent technology. The proof of concept was developed at 5-star ARTIEM Asturias who are now rolling out white label platform in a second property, the 4-star ARTIEM Carlos in Menorca. 'In rural areas and secondary cities, hotels are still very much seen as the entry-point to a destination – guests look to them for advice and guidance about what to see and do during their stay,' said Andres Martinez Artal, CEO and founder of 'We're giving hoteliers the tools they need to seamlessly deliver a 5-star guest experience both in and around the hotel, all while increasing their revenue per guest and championing local businesses and SMEs.' How It Works AI agents integrate both internal hotel content (website, apps, documents) and external data (local partner sites, hotel staff knowledge) to provide guests with personalised and curated recommendations – ranging from on-site services to off-property experiences like restaurants and cultural attractions. Guests do not need to install any app – instead the solution works via WhatsApp to reach guests directly, with voice assistant integration planned for the near future. Similarly, the set-up is easy for the hotel, requiring no PMS or CRM integration to get going. solution also includes a 'robot making calls', or an AI-powered reservation agent. Guests can ask the AI agent to make a restaurant or activity booking on their behalf and the AI will make the call, speaking to business owners in their local language, to secure a table reservation, tour or activity booking. In rural areas where many SMEs (small, medium enterprises) have limited digital presence or only speak their own language, this solution helps to overcome two key challenges: language barriers and roaming fees for making calls. 'There's a paradox in travel right now; digital native travellers want authentic, local experiences, but the small businesses in destinations who are most able to offer that authenticity can't keep up with fast-moving advances in technology and AI', explains Andres Martinez Artal. 'What we need is a technological bridge, that means SMEs can benefit from GenAI for next to nothing and with very little effort, and digital travellers can find what they're looking for via their everyday technology. We are building that bridge.' Results That Matter Unlike traditional guest messaging tools or PMS/CRM plugins, white label solution focuses on personalization to both improve the guest experience and drive incremental revenue. The pilot programme at ARTIEM Asturias saw measurable increases in guest spending and satisfaction in the first two months – with just 20% of the additional sales generated covering the cost of running the platform. 'We're not just offering another SaaS solution. We're offering a smart, revenue-generating concierge that guests access through the technology theyr'e already using every day,' said Martinez Artal. 'The solution drives direct, trackable revenue uplift. And it enhances guest loyalty in a way big tech cannot.' Designed for a Sector That Needs It Speakspots is targeting high-end hotels, predominantly in rural destinations—often overlooked by mainstream platforms yet deeply dependent on strong guest experience and local integration. 'We're starting with a niche where the value is obvious and immediate, turning the hotel into the engine of the local community and connecting travellers with the authentic experiences they want, all while dispersing valuable tourism revenue', continues Martinez Artal. 'Down the line, we can see this solution rolling out to other SMEs in hospitality and supporting social sustainability in rural and secondary travel destinations.' The platform is scalable across regions, languages, and property sizes, but initial growth is focused on Spain and Western Europe. The launch follows rapid B2C growth across Europe, where its traveller itinerary generator continues to grow month-on-month in user numbers and itinerary creation volume.
Travel Daily News
13-06-2025
- Travel Daily News
GAIN and CHTA forge partnership to accelerate hospitality tech
GAIN and CHTA partner to empower Caribbean hospitality through tech innovation, education, and strategic support for digital transformation and growth. MIAMI, FL – Growth Advisors International Network (GAIN) a leading global advisory firm specializing in hospitality technology and innovation, and the Caribbean Hotel and Tourism Association (CHTA), the region's leading hospitality association, proudly announce a strategic partnership designed to empower the Caribbean hospitality industry with transformative technology, education insights, and innovation-focused programming. This optimized collaboration unites GAIN's deep expertise in hospitality technology and property transformation with CHTA's unmatched regional membership network and commitment to advancing the Caribbean hotel and tourism sector. Together, the partners will deliver a suite of high-impact initiatives aimed at assisting Caribbean hoteliers and tourism professionals thrive in an increasingly competitive and technology-driven landscape. 'Our partnership with GAIN comes at a pivotal time as technology continues to reshape the hospitality industry,' said Sanovnik Destang, President of CHTA. 'This collaboration enables us to bring timely education, expert insights, and real-world innovation strategies to our members, helping them navigate the complexities of digital transformation and build more resilient, future-ready businesses.' The partnership will deliver: Thought Leadership Programming: A membership webinar series focused on topics like AI in hospitality, guest journey tech, revenue optimization, and sustainability. Innovation Advisory: Optimized tech advisory sessions to guide CHTA members in digital strategy, system selection, and innovation planning. Enhanced CHIEF Conference Collaboration:Expanded visibility and sponsorship opportunities at the Caribbean Hospitality Industry Exchange Forum (CHIEF), including GAIN's vendor sponsorship support and dedicated speaker stage presentations. Vendor Preferred Status: Curated solutions and exclusive business models for CHTA membership properties, from leading hospitality technology vendors. Co-Branded Initiatives: Joint marketing and communications, social media promotions, video features, and on-site visibility at key CHTA industry events. 'GAIN is honored to partner with CHTA, an organization that represents the backbone of the Caribbean's vibrant hospitality community,' said Michael Cohen, Managing Partner at GAIN. 'Together, we're committed to advising the region's hoteliers on harnessing technology and innovation to elevate the guest experience, improve operational efficiency, and drive sustainable growth.' This partnership reinforces both organizations' dedication to fostering a culture of innovation and excellence throughout the Caribbean hospitality sector.
