ROP now accepting complaints related to Direct Debit transactions
Muscat – The Royal Oman Police (ROP) has announced that it is now prepared to receive and process complaints related to non-revocable direct debit instruments, in accordance with the National Payment Systems Law and other relevant legislation.
This move follows the implementation of Royal Decree No. (8/2018), which governs payment systems across the Sultanate. The law ensures the protection of consumers and financial stakeholders involved in electronic payment transactions, particularly those using direct debit mechanisms.
As per the ROP, complaints can be submitted at any police station across the various governorates of Oman. The initiative is intended to enhance financial accountability and protect the rights of individuals and businesses in line with national payment regulations.
This step reinforces Oman's commitment to secure financial systems and the rule of law, particularly in the growing area of digital and automated payments.
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