Hexaware Acquires SMC Squared, a Leader in Building Global Capability Centers
Hexaware's newly launched GCC 2.01 service line aims to drive long-term value for global clients by blending SMC Squared's proven GCC build-operate expertise with Hexaware's platform-led IT delivery capabilities, providing clients with a differentiated proposition that combines AI and digital innovation with strategic GCC value.
SMC Squared operates through engagement models, such as managed services, build-optimize-transfer, and hybrid solutions, which lower operating costs while assembling GCC teams that act as seamless extensions of every client's strategic agenda. With proven delivery across HR, infrastructure, employee well-being, finance, and strategic technology consulting, SMC Squared brings institutional maturity and a trusted execution model that aligns with Hexaware's vision to offer fully integrated, high-value GCC operations. Together, the companies expect to drive significant growth and unlock synergy potential across large accounts in the near future.
"Our clients are increasingly looking for GCC partners who bring more than staffing or infrastructure," said Amrinder Singh, President & Head – EMEA & APAC Operations, Hexaware. "With SMC Squared, we gain proven governance, delivery credibility, and scale in areas where execution strength is non-negotiable. This acquisition enables us to deliver long-term value to enterprises, leveraging our human and digital agent-driven model and proprietary IT delivery platforms." The move comes as the global GCC market accelerates, with the GCC sector in India alone expected to cross $100 billion by 20302. Enterprises are shifting toward outcome-based models, requiring partners who can deliver stable, scalable, and high-accountability operations.
"On behalf of the SMC Squared team, I'm thrilled to share that we're now part of Hexaware," said Patricia Connolly, CEO, SMC Squared. "For over a decade, we've helped shape the GCC industry, and this acquisition expands what we can deliver globally with strengthened capabilities across AI, analytics, modernization, cloud transformation, and enterprise platforms while growing our delivery footprint with new centers in Latin America and increasing client activity in the UK and Europe." SMC Squared works with some of the most recognized global brands across commerce, manufacturing, financial services, health care, and consumer brands. Among SMC's clients is Papa John's International, Inc. (PZZA), operating global quick-service restaurants with a significant international presence including India.
"Partnering with SMC to build our dedicated GCC team has been a transformative experience. Our GCC team is fully integrated, aligned with our strategic vision, and focused on delivering real business value," said Michael Wyant, Vice President of Corporate Systems & Enterprise Data, Papa Johns. "From modernizing our ERP systems to enhancing our Workday integrations and building a robust data and analytics foundation, SMC has consistently delivered. We look forward to working together, now with Hexaware, to accelerate modernization. Congratulations SMC Squared and Hexaware. We're excited for what lies ahead in our GCC partnership." The combined organization now offers a unified GCC services stack spanning advisory, setup, operations, and optimization, and supported by talent depth, delivery consistency, and execution rigor.
Reference 1. GCC 2.0 refers to the next-generation evolution of traditional Global Capability Centers which are offshore or nearshore hubs established by multinational enterprises (MNEs) to deliver critical business functions such as IT, finance, HR, analytics, and R&D. GCC 2.0 infuses Artificial Intelligence (AI) to transform the role of these centers from cost arbitrage-driven support units to value-generating strategic centers.
2. India's global centre market to grow to $105 billion by 2030, says Nasscom-Zinnov report About SMC Squared SMC Squared drives digital evolution through Global Capability Centers (GCCs), empowering businesses to optimize offshore costs and attract top-tier tech talent. Its tailored models—build-optimize-transfer, managed services, and hybrid solutions—ensure cost-effectiveness while establishing high-performing teams aligned with client's brand and boardroom objectives. With a proven recruit-for-fit strategy, SMC Squared enhances quality and productivity, delivering economic advantages supported by client testimonials. Discover more at https:mc2.com/.
About Hexaware Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at https://hexaware.com.
Logo: https://mma.prnewswire.com/media/2237417/Hexaware_NEW_Logo.jpg (Disclaimer: The above press release comes to you under an arrangement with PRNewswire and PTI takes no editorial responsibility for the same.).
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Time of India
3 hours ago
- Time of India
Kuwait introduces new airport rule: Declare cash, gold, jewellery over KWD 3,000 or face penalties
In a recent update, Kuwait has implemented stricter enforcement of customs regulations at its international airports including Kuwait International Airport. According to people visiting Kuwait will have to declare any cash or high-value items which sum up more than Kuwaiti Dinar 3,000 (roughly INR 8,49,387). The new rule was implemented in July. It is done to align with international anti-money laundering and anti-smuggling. Here are five things travellers should know to avoid penalties. Cash, Gold, Jewelry; what to declare As per new rule, those entering or exiting Kuwait must declare if they are carrying more than KWD 3,000 in cash or valuables equivalent to the amount. Gold Any precious metals Jewellery, even if you are wearing them Luxury watches Any branded accessories High-end electronics Bearer instruments such as bonds, cheques, or promissory notes This rule is applicable to all foreign tourists, expats, returning citizens, and GCC nationals. What was the need of this rule According to Kuwait's General Administration of Customs, the new rule is a part of the effort to fight financial crimes including money laundering, illegal remittances, and smuggling. The move aligns with the country's obligations under the Financial Action Task Force (FATF) and the World Customs Organization (WCO). With all this, Kuwait, a major Gulf country, is making sure it complies with global norms. Where to declare the valuables Those carrying valuables or cash must declare them at the customs checkpoint before leaving or entering the terminal area. There are two main ways to do this: At the airport : One can declare the valuable at the designated customs counters near the baggage claim and exit areas. Online : Travellers can also do pre-arrival declarations via Kuwait's electronic customs portal. Also make sure you are carrying all supporting documents, such as invoices, receipts, or proof of ownership. What if you don't declare For those who don't follow the rule, it can have serious consequences. It includes: Immediate seizure of undeclared cash or goods Fines and penalties Legal proceedings under Kuwait's customs and anti-financial crime laws Temporary detention or blacklisting (in some cases) Tips for Travellers Here are some important tips to help travellers stay on the right side of the law: Know the value: Before arriving at the airport, make sure you assess your assets Keep valuables in hand luggage: Items like gold, watches, and electronics. Keep original packaging if possible So whether you're visiting Kuwait for business, or leisure, make sure you're fully informed about the new changes.
Hans India
3 hours ago
- Hans India
Honoured to witness signing of free trade pact between India and UK: Ashish Kumar Chauhan
London: Ashish Kumar Chauhan, MD and CEO of National Stock Exchange (NSE), said on Saturday that it was an honour to witness the signing of Free Trade agreement between India and the UK, in the presence of Prime Minister Narendra Modi and his counterpart Keir Starmer. 'Honoured and privileged to be a witness to the signing of Free Trade agreement between India and UK on July 24,2025 with Hon'ble PM India and Hon'ble PM Uk at the country residence of UK PM Chequers outside London, UK,' Chauhan said in a post on X social media platform. The landmark India-UK Free Trade Agreement (FTA) is an indication of several such trade pacts in the near future under the leadership of PM Modi, he had said earlier on Friday. Speaking to IANS here, Chauhan said that the talks on the India-UK FTA were ongoing for three-four years. 'When talks first began 4–5 years ago, the UK was under a Conservative government. Since then, there have been regime changes but the way both the Conservative and the Labour parties supported finalising the FTA is commendable,' he emphasised. According to Chauhan, the India-UK FTA will pave the way for several such trade pacts with other nations, like the US, the EU and Japan etc, in the near future. India and the EU are aiming to reach an agreement on a free trade deal by the end of 2025. The coming months will be crucial for India's global trade relations, as the government intensifies negotiations with major partners such as the EU and the ASEAN bloc. Meanwhile, talks with the US are also gaining pace. 'The world has seen the tremendous progress India has achieved in the last 11 years under PM Modi, and the FTA will bring a better future for several industries,' said the NSE CEO.
The Hindu
4 hours ago
- The Hindu
KGiSL SEZ registers 25 % growth in exports last fiscal
KGiSL's Special Economic Zone (SEZ) for Electronic Hardware and Software, including ITeS, in Coimbatore saw 25 % year-on-year growth in exports in 2024-2025. The SEZ registered ₹ 6,769.97 crores worth exports last financial year, which is 65 % of all IT-SEZ exports from Coimbatore. The total exports from the KGiSL SEZ since 2008-2009 has touched ₹50,000 crore. According to Ashok Bakthavathsalam, founder of the KGiSL Group, apart from three anchor companies (Robert Bosch, Cognizant, and NTT Data), the SEZ has 38 IT and ITeS companies, many of which focus on innovation. Currently, the zone provides direct employment to approximately 34,717 professionals and along with indirect employment, the total employment generated by the SEZ has crossed 50,000. The KGISL SEZ is poised for expansion with the development of Wynfra CyberCity, which will span 1.9 million that will be LEED-certified andf wellness-certified. About three lakh of this space, coming up at an investment of ₹260 crore in the first phase, will be operational by September next year. The total investment in the project is estimated to be ₹900 crore to ₹1,100 crore. 'This new addition is specifically designed to cater to international companies looking to establish Global Capability Centres (GCCs) in Coimbatore,' a press release from the KGiSL SEZ said.
