Maid says, ‘My employer asks me to cook fancy meals like in a restaurant, but there's only 1 cabbage in the fridge, and they refused to give me a grocery allowance'
In a Facebook post that's equal parts humour, frustration, and quiet resilience, the helper wrote: 'I want to ask, any idea how to cook a fancy meal like a restaurant but there's only 1 cabbage in the fridge and no garlic. just left the soy sauce in the kitchen 😫😕🤔… every time I asked for groceries allowance, the answer, just says later and later until the fridge so shining bright 🌞 like every time I opened the fridge I can see through heaven 😀😆😂.'
She added that she had spent significant effort learning to cook various Asian dishes during her training, only to be given an empty fridge and a vague 'later' every time she asked for a grocery allowance. Photo: FB/Direct Hire Transfer Singapore Maid / Domestic helper
Cue the comments section—where fellow helpers chimed in with wit sharper than a chef's knife.
'Want to eat nice meals but don't want to spend money,' wrote one, summing up what many seemed to feel.
Another maid shared her experience: 'In my employer's house, they only have light soy sauce but expect me to cook very nicely. If I ask to buy things to make good food, she says, 'I don't like to put this.' How to get a good taste of cooking without putting ingredients? Just put light soya sauce?!'
It seems there's a culinary epidemic in Singaporean households—expecting Gordon Ramsay-level plating on a cup noodle budget.
One helper didn't mince words: 'Some employers thought helpers are magicians like abra ka dabra boom shakalakala 🪄.'
Another offered dark humour with a side of stark reality:
'And the helper was also very tired thinking what she should cook… including herself, no food to eat. When your medical [report] comes, found out that you don't have enough food, so MOM calls your employer to ask why your weight is down 👎😂… at the end still helper's fault 🤣.'
Not all comments were snarky, though. One helper shared a heartening story of creativity and appreciation:
'They only had tomatoes in the fridge, so I felt like I joined MasterChef. I made tomato rice—just rice, tomatoes, salt, pepper, and whatever else they had. They enjoyed it. I was the one who got shocked—little effort, big appreciation.'
She concluded with a life lesson that could probably be embroidered on an apron:
'Wherever we are, whatever we do, effort and presence mean a lot to people who really appreciate you.'
That's not to say appreciation is always on the menu. One commenter offered a satirical suggestion to deal with picky employers:
'Make a heart shape with the cabbage and pour soya sauce in a star shape and serve them.'
That's gourmet minimalism at its finest.
The underlying frustration, of course, isn't just about a lack of groceries. It's about unrealistic expectations. Many of these helpers left their families behind to provide essential support to Singaporean households, only to be met with micromanagement, miserliness, or both.
Singapore's Ministry of Manpower (MOM) advises that domestic helpers must be given proper food and care. Starving your employee—whether through neglect or penny-pinching—isn't just unethical. It's illegal.
At the heart of it all is a simple truth: good food requires ingredients. And good help deserves basic respect.
Until then, perhaps it's time some employers learn what real magic looks like—turning cabbage and soy sauce into dinner, night after night, without a word of thanks.
Now that's a miracle!
In other news, another helper said that, 'If Sir gives me food on my plate, she [my employer] will tell him it's too much, and she will lessen and choose what she wants to take out.'
Her description of her employer's behaviour — along with a laundry list of grievances — sparked an outpouring of support, shock, and dark humour from other helpers and even employers in the group.
You can read her full account over here: Maid says her employer has '5 helpers, but still complains that all the work done is wrong and that she's feeding us too much'
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
CNA
6 hours ago
- CNA
43 Metres Down to Singapore's Deepest MRT
Built 43m below one of Singapore's busiest areas, Bencoolen Station had to navigate pipes, train lines and dense urban infrastructure. We uncover why it was built so deep and how it runs today.
CNA
8 hours ago
- CNA
Home alone, but loneliness doesn't have to be a constant companion for Singapore's seniors
Lions Befrienders executive director Karen Wee said Singapore has made significant strides in building senior-friendly infrastructure, but noted that there are limits to how much more can be built. She said there needs to be more of a "human element" – not in the form of more case workers, but rather for the community to come forward. "If every three people check in on one senior, and each person spends 10 minutes, that is sufficient. You're looking at about 30 minutes a day for that senior, and that is enough," said Ms Wee. On the ground, social workers from 4S Active Ageing Centre @ Eunos Crescent agreed that strong neighbourly camaraderie should also be encouraged so that seniors can help one another. They added that seniors have diverse needs, so engagement has to be "flexible and person-centred" as some seniors may not be comfortable in a large group, or unable to participate in robust activities. Assoc Prof Chan suggested Singapore could take a leaf out of Japan's Hyogo Prefecture's book on how community-driven efforts can make a tangible difference to seniors' lives. In Hyogo, rural communities such as Sasayama City have implemented a grassroots "Happy Yellow Flag" initiative to check in on seniors living alone. Launched in January 2019, the scheme invites participating households to display a small yellow flag each morning to signal that they are safe, and take it down at night. If a flag isn't seen, neighbours or volunteer welfare officers will follow up. Prompted by a case of kodokushi (a lonely death) in the area, the initiative has strengthened community vigilance and fostered a sense of shared responsibility. Residents say it brings peace of mind, especially for elderly individuals living alone. Dr Ad added that while the expansion of active ageing centres is a positive step, addressing loneliness remains difficult, as building meaningful connections takes time and is highly personal. "Active ageing centres are premised upon being very activity-centric," he said. "The cure to loneliness is not giving people things to do. That is the cure to boredom." He suggested that a way to tackle loneliness is by leveraging "weak ties", such as neighbours, shopkeepers and others in the neighbourhood, as these ties can help a person feel a sense of belonging and connection. We need to normalise ageing as a basic facet of life, rather than medicalise it, said Dr Ad. "The less we treat older people as fragile populations, the more confident seniors would feel about co-existing in the community." WHY SOME SENIORS END UP SOCIALLY ISOLATED Not all seniors who live alone are isolated, but for those who are, the roots often run deeper than their current living arrangements and can have significant consequences. Studies have shown that living alone can cause psychological distress and lead to feelings of loneliness, which then contributes to the risk of mortality and depression – hence the general stereotype of living alone being sad and lonely. But as the seniors and experts pointed out, living alone is not a definite indicator of loneliness. In fact, studies show that older adults living with their families can feel lonely too, said Assoc Prof Ghoh. One factor that contributes to isolation is when frailty sets in, she said. It becomes difficult to perform activities of daily living, and this can limit the ability to live life as fully as before. Assoc Prof Ghoh added that some older adults suffer from chronic illnesses in their younger years and, as they age, the deterioration of these medical conditions can lead to limitations in living well and managing life independently. Another concern for seniors is fall risk, which increases exponentially when the senior becomes frail and has difficulty moving around freely, experts noted. Fall risk increases when the home environment is not safe, for example, slippery floors, no grab bars and wires, carpets and objects on the floor that hinder safe mobility. "Some seniors become homebound as they fear that they may fall if they move too much. This in turn may lead to social isolation and loneliness," said Assoc Prof Ghoh. Assoc Prof Chan said that compared to their American counterparts, Singaporean seniors tend to stay at home after a fall, which can lead to depression, and then to lower muscle mass, with deterioration potentially occurring quite rapidly. As such, she suggested that community health programmes, active ageing centres and community centres conduct more fall screenings and provide more education on this front. Although there has been a proliferation of services for seniors, a gap remains in the area of screening for depression and suicide risk in older adults, said Assoc Prof Ko. Even if the government increases its range of senior services, Asst Prof Ang said more fundamental changes are necessary if Singapore wants to tackle the risks of social isolation in old age. "There is no quick fix, because people do not suddenly become older adults overnight. They are a culmination of decades of life experiences and circumstances," he said. This means that people have to be able to make the best decisions for themselves at every stage of life, so that they are able to reap the benefits and enjoy a good life in their silver years, he added.
Straits Times
13 hours ago
- Straits Times
‘Do you kill children?': Even before independence, S'pore has always loved its over-the-top campaigns
Find out what's new on ST website and app. This 1947 anti-spitting hygiene drive is indicative of the heavy-handed language of the era's campaigns. SINGAPORE – 'Do you kill children? If you spit, you do.' This was the stark slogan printed on 10,000 posters plastered across Singapore's buses, coffee shops, factories and offices in 1949, as part of a public awareness campaign by the local Anti-Tuberculosis Association. While this anti-spitting campaign might be brutally direct by today's standards, such language was typical of campaigns at the time. Before 'Keep Singapore Clean' became a national refrain, before anyone was urged to be like The Thoughtful Bunch's Hush-Hush Hannah or Bag-Down Benny on public transport, pre-independence Singapore was already experimenting with the campaigns that would become an essential part of the island's urban DNA. A dive into The Straits Times' archives reveals dozens of these campaigns – tackling everything from reminding pedestrians to use road crossings and promoting birth control to teaching residents how to fight fires in kampungs and encouraging blood donation. Singapore's pre-independence campaigns reflect the living conditions of the colony at the time. PHOTO: ST FILE One 1947 campaign appealed to the colony's Chinese community for blood because the group was 'on the debit side of the Blood Bank', stemming from cultural apprehension towards blood donation. Campaigners used a variety of tactics to entice people to give blood during the post-war shortage. Top stories Swipe. Select. Stay informed. Singapore SMRT to pay lower fine of $2.4m for EWL disruption; must invest at least $600k to boost reliability Singapore MRT service changes needed to modify 3 East-West Line stations on Changi Airport stretch: LTA Asia Live: Thailand-Cambodia border clashes continue for second day Singapore Etomidate found in blood of 2 people involved in fatal Punggol Road accident in May: HSA Singapore Vape disposal bins at 23 CCs for users to surrender e-vaporisers, without facing penalties Singapore Tipsy Collective sues former directors, HR head; alleges $14m lost from misconduct, poor decisions Sport Training sessions at World Aquatics Masters Championships cancelled due to Sentosa's water quality issues Singapore Kopi, care and conversation: How this 20-year-old helps improve the well-being of the elderly The Happy World amusement park offered free three-month passes to donors, while production company Shaw Brothers produced an educational cinema slide screening titled A Matter Of Life And Death . Campaigners rolled out philanthropist Lee Kong Chian, one of South-east Asia's richest men, as an example of a blood donor. This may be one of the earliest examples of influencer marketing on the island. Singapore's early blood donation campaigns aimed to reduce prejudice towards the life-saving medical intervention. PHOTOS: ST FILE Such tactics were commonplace at the time. Come down for a free chest X-ray, proclaimed one anti-tuberculosis campaign. Worry not about the mosquito-killing efforts, argued one official in defence of the colony's anti-malaria strategy. 'Some of these ideas have just been honed and sharpened,' says Dr Donna Brunero, a senior lecturer at the National University of Singapore's (NUS) department of history. Drawing parallels between the giveaways for public health drives in the 1940s and how modern apps like Healthy 365 gamify healthy behaviour, she adds: 'People are responsive to these types of 'for the greater good, but at the same time, you might be able to benefit as well' initiatives.' Experts speaking to The Straits Times say these movements are indicative of an enduring fixation with public awareness campaigns as a tool to reshape life in Singapore – and offer a fascinating window into the anxieties of the young colony. 'Asiatics are not the only offenders' Traffic safety has long been a preoccupation of Singapore residents, with safety-first campaigns being one recurring tool to address it. PHOTO: ST FILE The first recorded mention of a call for a road safety campaign in ST's archives came in 1935, when the paper's motoring correspondent called for a 'Safety First campaign' after 49 people died in motor accidents the previous year. For context, the colony had just 15,000 motor cars in 1940 and a population of under a million, according to the 1947 census. The roads were proportionally deadlier than today's Singapore, which recorded 142 road traffic casualties in 2024 with over 600,000 cars and station wagons. Back then, road safety concerns were different. Beyond motorist collisions, accidents also involved people falling when 'alighting from moving trolley buses' and 'pedal cyclists' losing control and crashing into motorists. 'One has only to stand outside the Capitol Theatre building for a few minutes to observe how consistently pedestrians ignore the automatic signals,' reads one 1936 newspaper report. 'Asiatics are not the only offenders in this respect,' it continues. 'People who should know better are frequently seen to cross the road against oncoming traffic.' Singapore's safety-first campaigns started as early as 1939. PHOTO: ST FILE The years 1939 and 1945 saw the island's earliest safety-first campaigns – the latter taking place after the end of the Japanese Occupation and the post-war return of British rule. Dr Ho Chi Tim, a senior lecturer at the Singapore University of Social Sciences specialising in the history of South-east Asia, says the post-war years accelerated efforts to introduce more regulation and support that were already under way in the 1930s. After the humiliation of the Japanese Occupation, health services, welfare, education and other bread-and-butter issues came to the forefront due to a need to showcase the effectiveness and legitimacy of colonial rule, says Dr Ho. These campaigns – by military authorities, civil police and the department of education – pulled out all the stops. One safety-first campaign reminded motorists to keep to their lanes while driving. PHOTO: ST FILE This meant new signage, thousands of stickers and posters in four languages flooding the city, the introduction of a 'safety week', radio broadcasts, kerbside lectures by mobile police and even a song taught to schoolchildren: 'Look to the left and look to the right. Then you'll never, never get run over.' Again, campaigners got creative. A cinema slide screening titled Traffic With The Devil was shown at cinemas, alongside a car that was wrecked in a real road accident. It was also towed around the city to 'bring home the disastrous consequences of bad driving'. 'Can you stand the burden of having so many children?' Singapore's early family planning campaigns were blunt. PHOTO: ST FILE While modern campaigns might tiptoe around sensitive topics, their colonial predecessors charged ahead with little care for subtlety. ' The funny thing is, I feel like people in Singapore were actually more squeamish later on,' says Dr Jinna Tay, a senior lecturer at the NUS Department of Communications and New Media. 'The early campaigns got quite gritty. They didn't shy away from harsh language and realities.' One slide screening shown in local cinemas by the Singapore Family Planning Association (FPA) depicted a weary Chinese mother with six children, holding empty rice bowls. The accompanying text asked: 'Can you stand the burden of having so many children?' The solution – birth control – was presented in capital letters, followed by instructions for married women to visit a clinic for advice. In response to concerns over the use of contraception, one family planning advocate argued that the risk of harm was far less than the risk of injury or death from abortion, according to an ST report from 1949. Such directness – often using harsh and moralistic language – was a hallmark of pre-independence campaigns because of both the scale of the problems and the audiences they were addressing. Singapore had a literacy rate of just 52.6 per cent in 1960 and universal education had only just begun to take shape, so campaigners reckoned that simple and memorable messaging was needed. A true blue ground-up initiative These campaigns took shape against a backdrop of inequality and poverty. Dr Ho s ays Singapore's early family planning campaigns emerged in a time of overcrowding, women's health issues, children being sold and widespread child malnourishment in the post-war years. At the time, the colonial government introduced child feeding centres that aimed to give every child at least one nutritious meal a day. However, the women who volunteered at these centres frequently had to turn children away due to food shortages. This meant the mostly women volunteers behind the FPA were tackling a problem they saw every day. 'These women didn't have time for niceties – (they wanted to) just get the message out and worry about it later. 'The FPA was one of the true blue ground-up initiatives from sectors of Singapore society,' he says. 'Although, you could argue that section of Singapore society was also the social political elite.' The FPA's efforts helped to arrest Singapore's birth rate by the 1950s and 1960s , before the organisation 'went completely kaput' in 1966 after such family planning initiatives became the purview of the Government . 'After that, you see the Stop-at-Two poster campaigns you are familiar with,' he says. In 1966, the National Family Planning Campaign was launched and the Government embarked on a Stop-At-Two policy. This Two-Girl Poster, as it was called, was meant to highlight that two children, of either sex, were enough. PHOTO: NLB Why campaigns matter The importance of campaigns comes down to the need for community buy-in, says Dr Olivia Jensen, lead scientist at NUS' Institute for the Public Understanding of Risk. She argues that many individual behaviours, even in contemporary society, generate negative societal impact – littering, spitting, wasting water – which are difficult to monitor and enforce against without some form of public awareness of the harms. Singapore's early water campaigns took place against a backdrop of shortage and rationing. PHOTO: ST FILE The water campaigns of the early 1960s saw thousands of 'Don't Waste Water' posters put up across Singapore, alongside dire newspaper headlines like '27 days of water in stock'. 'Water scarcity was at the forefront of these campaigns and of course was so severe that water conservation was inadequate and rationing had to be imposed,' says Dr Jensen. Back then, threats to water security stemmed from inadequate rainfall and inadequate storage, she adds. In contrast, Singapore's water issues in the post-independence years would later become political in nature. While campaigns remain useful today, community buy-in was especially important back then. Dr Edgar Liao, a historian of South-east Asia, notes that the 1940s and 1950s also saw the colonial government preoccupied with the reconstruction of Malaya and Singapore after the destruction of World War II. 'Manpower and funds were scarce, so it was necessary to rally and mobilise the support of the community to address social needs and different sorts of problems – like water shortages, public health crises and so on,' he says. The nation-building project that would emerge in the 1950s and 1960s also aimed to instil a sense of civic-consciousness towards Singapore and Malaya – during a time when many were animated by nationalism towards their ancestral homelands. The changing face of empire The educational – and at times, condescending – tone of Singapore's earliest campaigns reflects the fast-changing realities of life under empire. South-east Asia historian Edgar Liao argues that the modernisation of colonised societies – and the moral protection of children and women in these societies – were intertwined with imperial rhetoric and prestige. Children, especially, were central to these campaigns. The emphasis on shifting generational mindsets appears to be a defining feature of these early campaigns, says Dr Brunero. This was partly because of the youth factor and paternalistic attitudes by colonial authorities. 'There is the colonial mindset that the British see themselves in a sort of paternalistic or maternalistic role,' she adds. 'All colonies are young compared to the metropole.' The colony's population was also young – with 40 per cent aged 14 and under in 1950, according to data from the United Nations Department of Economic and Social Affairs. In 1947, traffic police chief C.J.R. Pembroke told ST during the start of a new safety week that public apathy was the issue: Adults had heard the safety-first message so often that they were indifferent. As such, the police see schools as the most fertile place for road safety instruction. 'The child is the pedestrian of today, the cyclist of tomorrow and the motor driver of the more distant future,' he says. Progressives in Britain and local English-educated middle-class actors were also lobbying colonial governments to do more to protect children and women. Dr Liao says: 'By the 1930s, Britain (especially the Labour Party) had embraced the idea of imperial responsibility for the welfare, protection and upliftment of colonial peoples.' He points to the late 1920s and early 1930s as a period when tens of thousands of children were killed on roads in Britain, inspiring the country to introduce a road traffic act in 1934 and begin educating children about road safety. This likely influenced Singapore's own road safety campaigns. This was just one of many influences of life under empire. Dr Brunero adds: 'From the 1940s onwards , particularly after the war, you begin to have an awareness that rather than just treating people's illnesses, you need to do something preventive.' Anti-spitting campaigns formed just one part of a broad constellation of cleanliness and hygiene campaigns that came into being in the post-war years, which parallel similar public health initiatives at the heart of the empire in London and other colonial holdings. The year 1953 saw the hawkers' union introduce new rules for keeping clean. PHOTO: ST FILE In one 1953 'keep clean' campaign in Singapore, a 3,500-strong hawkers' union laid out five public health rules which included keeping all refuse in dustbins and handwashing before food preparation. As part of this appeal, the union health secretary noted that such rules had been successfully adopted in Hong Kong, another British colony. Naturally, this meant that Singapore should be able to do so too. Even Singapore's status as a green city draws its roots to ideas that were fast gaining ground at the heart of the British Empire. When then Prime Minister Lee Kuan Yew launched a tree-planting campaign in 1963, these ideas paralleled the rise of the garden city movement in Britain in the early 1900s – which saw greenery as a response to overcrowding and overpopulation in rapidly industrialising cities. Mr Lee's pre-independence campaign sought to plant 10,000 trees a year – half of them by the Government while appealing to home owners to plant the other half. Seedlings were offered at reduced prices from the Botanic Gardens. 'One of the hallmarks of civilisation' In the late 1950s, then Prime Minister Lee Kuan Yew was a key proponent of hygiene and cleanliness campaigns. PHOTO: ST FILE Perhaps no theme runs deeper across Singapore's campaigns than cleanliness. This took on greater political significance by the late 1950s as Singapore entered its period of initially shaky self-rule and contestation over the colony's future. In 1958, then Mayor Ong Eng Guan asked the city council to approve a $60,000 campaign to ' clean up the slums and kampongs of Singapore ' – which would involve a new anti-spitting drive, as well as pushes against littering and pests. He also proposed prizes for councillors to encourage them to promote the campaign in their constituencies, as well as awards for the cleanest coffee shop, theatre, hawker stall, factory and school. An enormous symbol of the campaign, a 35 sq ft poster, was later hung from the marble columns of the Singapore city council, featuring a crossed-out image of a spitting man. Singapore's pre-independence public health campaigns came with new rules. PHOTO: THE SINGAPORE FREE PRESS Later, when Mr Lee Kuan Yew held a spring-cleaning drive in 1959, this was his rationale. 'Those who pass through Singapore acknowledge that, rich or poor, the people here are clean and tidy and the city is clean,' he told ST. 'This is one of the hallmarks of civilisation. One can be rich and filthy or poor and clean.' 'Cleanliness and tidiness are indications of the level of civilisation of a people,' he added, in a quote printed alongside an image of him hosing down a market. Referring to that image, Dr Tay says: 'I thought that was just hilarious. That's just so classic.' However, she also identifies a deeper political logic at work. This was a time when intense competition between political actors was ongoing over what constituted progress and modernity for Singapore – and how they should achieve it. Colonial discourse at the time often construed Asia as dirty, messy and smelly. In contrast, colonial spaces were seen as clean, proper and organised. Mass rallies and concerts, such as this one from 1958, to raise awareness have always been part of Singapore's approach to campaigns about public morality. PHOTO: ST FILE 'Singapore was striving to be this idealised form of Asian identity, that we should attempt to look like this kind of Western modernity,' Dr Tay says, arguing that public awareness campaigns served as one way to articulate the narrative of progress and modernity to the public. This was also about class aspiration, she adds. Cleanliness in Britain was historically a luxury of the upper classes, while working-class and rural areas remained squalid. 'All of these things become associated and built into ideas of civilisation,' she says. 'And, yes, a lot of this is about persuading people that this is true.' Campaigns were not without criticism Despite their many successes, these campaigns' paternalism had detractors. In 1948, residents complained about finding their letters from the post office stamped indiscriminately in purple ink that read: 'DO NOT SPIT. Spitting spreads disease.' 'The particular letter received in a Straits Times household which prompted this note contained an invitation to dinner,' wrote one irate reader at the time. 'But in any case this does not appear to be a sound form of propaganda.' Dr Brunero says the intense scale to Singapore's early campaigns was like a 'very blunt instrument'. Such criticism from an increasingly educated populace likely meant the need for new strategies over time. These days, there is a greater awareness that there are better ways to reach people, and how to thoughtfully craft campaigns, she adds. There is also the matter of how public morality has evolved. Family planning advocate and municipal lady health officer Mary Tan argued in 1949 that many families in Singapore were infecting their babies with diseases such as syphilis, as well as 'hereditary diseases like insanity, haemophelia [sic] and idiocy'. 'It is generally recognised,' said Dr Tan then, 'that we are now breeding dysgenically, which means that those whose qualities are such that they should be increasing the population very considerably are not doing so, whereas those less gifted are more prolific.' Invoking such eugenicist belief had not fallen out of favour and would later colour some of the newly independent Republic's family planning policies. Experts say that the rise of feminism, secularisation and an increasingly educated populace meant public awareness campaigns increasingly abandoned the language of shame or moral values. As a historian, Dr Ho says peeling back the layers of archival newsprint is a fascinating exercise in seeing how the colony's values evolved over time: 'We see how the vocabulary changes according to our expectations of how we want to be treated, or how we should treat others and even the environment.' An enduring receptiveness Commuters pose for photos with the Thoughtful Bunch mascots at Siglap station, on June 21, 2024. PHOTO: ST FILE Many of these pre-independence campaigns have clear continuities with their counterparts in post-independence Singapore. 'Keep Singapore Clean' was among the first national campaigns to be launched in independent Singapore in 1968. It would later evolve alongside the garden-city tree-planting drives to become 'Clean and Green'. From anti-tuberculosis awareness to anti-Sars, and from water security to water conservation with the Public Utilities Board's Water Wally, early campaigns show that many of Singapore's long-held anxieties have deeper roots than people might think. Many of these campaigns pioneered tactics still in use today. In Dr Tay's view, what has remained constant through the years is an enduring receptiveness to public awareness campaigns. 'We've actually inherited a very colonial framework of communication with the population, and it hasn't actually changed that much,' she observes. 'The subject of these campaigns has changed, but essentially, the way that we approach these things is pretty much the same.'
