Metrowater: Pay using official methods only
Officials from Metrowater said several residents receivedcalls which instructed them to pay their pending water and sewerage tax dues through UPI apps to numbers linked to private bank accounts. In many cases, the callers threatened to disconnect water connections if consumers failed to pay immediately.
The board clarified that it does not authorise such practices and warned residents to remain cautious.
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It urged residents not to respond to such calls or send money to unknown numbers and advised them to make payments only through recognised methods.
Payments can be made through the Metrowater website (cmwssb.tn.gov.in) or through the direct billing portal (bnc.chennaimetrowater.in/#/public/cus-login). "To make UPI payments, they must use the utilities section of UPI apps, where Metrowater appears as the official biller," an official said. Consumers can pay in person at any of the 15 area offices or the head office. They can scan QR codes displayed at official collection centres.
Authorised personnel also carry iPoS machines.
Metrowater has said it will not take responsibility for any financial loss caused by fraudulent transactions. It has urged residents who have queries to call 044 - 4567 4567.
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