How to get a refund on Wizz Air Abu Dhabi flight bookings
The Hungarian low-cost airline has announced that it will suspend all flights from the UAE capital starting September 1 2025, leaving travellers scrambling to rethink their plans.
If you've already got a Wizz Air Abu Dhabi ticket in hand (or inbox), here's what you should be doing right now.
So, what's happening?
Wizz Air Abu Dhabi – the UAE outpost of the European budget airline – has been operating from Zayed International Airport since 2020.
But citing a mix of engine reliability issues in the region's climate, limited market access, and growing geopolitical pressures, the airline is calling it quits on its Abu Dhabi operations.
While Wizz Air has confirmed that it is leaving Abu Dhabi, no update has been issued on whether or not the two Dubai-based routes will continue.
What does this mean for your travel plans with Wizz Air?
Credit: Wizz Air
All Wizz Air flights out of Abu Dhabi will stop after August 31 2025, so if you were planning to travel with Wizz Air from September 1 onwards, your flight will be cancelled.
But if you're flying before that, also be aware that the airline hasn't ruled out potential disruption in the lead-up to the shutdown.
Here's what to do to stay informed:
Step 1: Check your booking
Dig out your confirmation email or log in to the Wizz Air app. Take note of:
Your booking reference number
Your travel dates
Whether you booked directly with Wizz or through a third-party site
Step 2: If you booked directly with Wizz Air
You should receive an email from the airline outlining your refund options or possible rebooking routes. Keep a close eye on your inbox (and check your spam folder just in case).
Updates will also be posted on the Wizz Air website and mobile app, so stay tuned.
Step 3: If you booked through a travel agent or website
Wizz Air says you'll need to speak directly to your booking agent. They'll be handling your refund or travel rebooking, so reach out ASAP with your booking reference handy.
Step 4: Look for alternatives now
With the summer travel season in full swing, flights are filling up fast. Start comparing other airlines operating from Abu Dhabi and Dubai. Prices may be higher, especially for last-minute bookings, so the earlier you act, the better.
Step 5: Save everything
Keep records of all your communication – emails, chats, call notes – in case you run into any issues with refunds or changes. Having documentation will make any potential claims much smoother.
Wizz Air Abu Dhabi's exit is a blow to budget-conscious travellers, especially those looking for low-cost summer escapes.
But with a little planning and quick action, you can still salvage your holiday – and maybe even discover a better deal along the way.
Wizz Air CEO József Váradi explained that it was a difficult decision to make.
He said: 'While this was a difficult decision, it is the right one given the circumstances. We continue to focus on our core markets and on initiatives that enhance Wizz Air's customer proposition and build shareholder value.'
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