Qantas says it has been contacted by a group claiming to have stolen data of its frequent flyers
The airline said in a statement late on Monday that 'a potential cybercriminal has made contact' but it would not disclose if a ransom was being sought.
'As this is a criminal matter, we have engaged the Australian Federal Police and won't be commenting any further on the detail of the contact,' a Qantas spokesman said.
Qantas said it was working with cybersecurity experts 'to validate' the authenticity of the communication.
'There is no evidence that any personal data stolen from Qantas has been released but, with the support of specialist cybersecurity experts, we continue to actively monitor,' the airline said.
The airline confirmed last Wednesday that a cyber attack occurred in one of its Filipino call centres, and customers' names, dates of birth, emails, and frequent flyer numbers were stolen.
Other personal information such as credit card, passport, and financial details were not stored in those centres, Qantas has said.
In an update on Friday, the Australian Federal Police said Qantas had been 'highly engaged' with the authorities investigating the breach.
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