King Abdullah Medical Complex Jeddah and Maternity and Children's Specialist Hospital optimize operations with InterSystems TrakCare MEUI Upgrade
Jeddah, Saudi Arabia: InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, are pleased to share that King Abdullah Medical Complex Jeddah (KAMCJ) and Maternity and Children's Specialist Hospital (MCSH) have upgraded their Electronic Medical Record (EMR) to the latest version of InterSystems TrakCare® unified health information system.
KAMCJ is a 500-bed hospital complex under the Ministry of Health that provides elective medical and surgical services combined with a state-of-the-art laboratory, trauma center and outpatient clinics serving North Jeddah. MCSH is a 300-bed hospital that provide healthcare services for women and all diseases related to women's health by qualified, specialized, and highly professional doctors using the latest equipment and technologies through outpatient clinics, in addition to receiving all emergency cases in the emergency department.
The EMR upgrade is a major milestone in both facilities' digital health transformation journey — that enhances patient care and streamlines their operations. Without comprehensive user adoption digital health transformations fail. The latest, easy-to-use TrakCare interface adds to the user's choice of device and care-setting to further support the delivery of the highest levels of patient-focused, quality, and safety outcomes. At the same time, the hospitals unlocked new value from their EMRs by adopting unified modules for the intensive care unit, anesthesia, and maternity. Using a unified EMR ensures information captured once is available immediately to cross-departmental authorized users to avoid data silos. They also upgraded and added blood bank services to their laboratory information management system (LIMS) that uses InterSystems TrakCare Laboratory Enterprise®.
The upgrade was smooth and successful because KAMCJ and MSCH multi-disciplined teams engaged stakeholders, communicated the leadership vision for the next generation of care services, and professionally executed a user training program supported by a close partnership with InterSystems implementation team.
'Our success is driven by continuous growth and collaboration at all levels,' said Maha Hetaimish, Health Application Manager, King Abdullah Medical Complex Jeddah. 'We are proud of this achievement, as it directly contributes to the well-being of our patients, ensuring that we make informed decisions to provide the best care during their most critical moments. True success is the result of teamwork, commitment, and a shared vision. We are proud of this milestone, as it allows us to enhance the care we provide and ensure we make the right decisions for our patients when they need us most.'
'This upgrade is a key milestone for both KAMCJ and MCSH in their journey toward digital excellence. By embracing InterSystems' advanced technologies, they are not only improving operational efficiencies but also enhancing patient care and supporting their ongoing commitment to healthcare innovation,' said Ali Abi Raad, Managing Director, Middle East, India, and South Africa, InterSystems. Ali emphasized that, 'This joint success reflects KAMCJ's, MCSH's, InterSystems', and the leaders of the Jeddah Second Health Cluster's shared commitment to collaboration and innovation in driving healthcare excellence.'
Users access TrakCare from popular web-browsers from any secure device anytime and anywhere. The Mobile Enabled User Interface (MEUI) extends the accessibility and convenience of using the EMR with intuitive screen designs for mobile devices. Mobile device use gives users more options for capturing patient observations and treatment updates, which helps them make more informed and timely decisions while spending more time with patients.
The upgrade included new integrations to third-party computing solutions along with interoperability to the National Platform for Health and Insurance Exchange Services (NPHIES). InterSystems was one of the first multinational digital health companies certified as NPHIES compliant for insurance services in Saudi Arabia. NPHIES is a unified electronic services platform launched by the Cooperative Health Insurance Council (CCHI) and the National Center for Health Information (NHIC) and led by the SEHATI company with the aim to transform the health care sector in the Kingdom of Saudi Arabia by using the latest technologies to enhance the level and quality of health services in line with the Kingdom of Saudi Arabia's Vision 2030.
About King Abdullah Medical Complex Jeddah
The King Abdullah Medical Complex – Jeddah (KAMCJ) is a 500-bed hospital complex under the Ministry of Health providing elective medical and surgical services combined with a state-of-the-art laboratory, trauma center and outpatient clinics serving North Jeddah. KAMCJ is organized in accordance with the principles of multi-disciplinary team working and flexibility to ensure the highest standards of patient care and safety.
About Maternity and Children's Specialist Hospital
The Maternity and Children's Specialist Hospital provide health care services for women and all diseases related to women's health by qualified, specialized and highly professional doctors using the latest equipment and technologies through outpatient clinics, in addition to receiving all emergency cases in the emergency department around the clock.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain. Our cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 39 offices in 28 countries worldwide.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
TECHx
23-07-2025
- TECHx
e& Partners with Dubai Healthcare City Boost Digital Health
Home » Smart Sectors » Healthcare » e& Partners with Dubai Healthcare City to Boost Digital Health e& announced a partnership with Dubai Healthcare City Authority (DHCA) to enhance healthcare delivery through advanced telecommunications and digital health solutions. The agreement aims to support clinics and medical facilities within Dubai Healthcare City (DHCC) free zone. Esam Mahmoud, Senior Vice President – Small & Medium Business of e& UAE, said the collaboration will offer cutting-edge digital infrastructure and healthcare solutions. These solutions are designed to empower doctors, improve patient experiences, and align with the UAE's vision for a tech-enabled healthcare system. Jaffar Bin Jaffar, Director of Partnerships at DHCA, revealed that the partnership reflects their ongoing commitment to healthcare innovation. He added that providing cost-efficient telecom and digital tools will enhance operational efficiency and patient care, contributing to Dubai's growing healthcare sector. The partnership includes e&'s latest innovations, such as Electronic Medical Records (EMR), high-performance connectivity, and industry-specific technology. These tools aim to streamline operations and improve patient care within DHCC. Additionally, e& will maintain an on-site presence at DHCC to provide expert support. Joint training initiatives, workshops, and educational resources will also be coordinated to ensure effective implementation of the solutions. The partnership reflects a shared goal to nurture a future-ready healthcare ecosystem in Dubai. It will bring tailored telecom and digital healthcare services directly to DHCC providers.
Arabian Post
21-07-2025
- Arabian Post
Counterfeit and Refurbished Transducers Pose Serious Safety Risks
Merz Aesthetics® Hong Kong Launches Ultherapy® Authenticity Verification Reward Program This August Consumers Urged to Verify Ultherapy® Transducers Authenticity for Safe and Effective Treatments HONG KONG SAR & MACAU SAR – Media OutReach Newswire – 30 June 2025 – Merz Aesthetics®, the world's largest dedicated medical aesthetics business for more than 115 years, leads the industry shift with Ultherapy PRIME®, the latest innovation in hyper-personalized, non-invasive skin lifting., which have earned the trust and support of medical aesthetics professionals and consumers in Hong Kong and Macau. Recently, the emergence of counterfeit and refurbished transducers in the local markets pose serious potential risks to treatment results and patients' safety. Merz Aesthetics® Hong Kong urges consumers to verify the authenticity of Ultherapy® products and seek treatments exclusively at authorized clinics. Merz Aesthetics® Hong Kong will launch the Ultherapy® Authenticity Verification Reward Program this August — making it easy for consumers to verify the Systems and transducers, reinforcing confidence and safety in every treatment. Trusted Technology, Proven Results — Beware of Counterfeit Transducers ADVERTISEMENT Ultherapy® and its latest innovation, Ultherapy PRIME® (collectively 'Systems'), are manufactured in the United States and remain the only US FDA cleared non-invasive micro-focused ultrasound skin lifting treatment with real-time visualization.. Ultherapy® DeepSEE® transducers are available in 4.5mm, 3.0mm, and 1.5mm depths to target different layers of the skin. The real-time imaging allows practitioners to visualize skin structure and tissue layers during treatment, ensuring that energy is precisely delivered to the intended depth of the skin for safe and effective results. Each Ultherapy® DeepSEE® transducer is designed to deliver a designated 2,400 dosage lines and cannot be recharged or refurbished once depleted. The recent emergence of counterfeit or refurbished transducers in the market has raised serious concerns over treatment results and patients' safety. Inaccurate energy delivery into the skin will compromise lifting results and create extremely high risks, potentially leading to burns. The use of counterfeit or refurbished transducers can also impair the Systems, potentially leading to unpredictable outcomes that may cause harm to patients. Authentic Transducers Are Traceable — Counterfeit Unknown Every Ulthera® DeepSEE® transducers carries a unique serial number and QR code, allowing it to be traced back to the purchasing clinic. Counterfeit or refurbished transducers often fail QR verification, raising questions about their origin and posing significant safety risks. In addition, every authentic transducer has a specified shelf-life which is12 months from the date of manufacture. Expired transducers should not be used, as they may result in unpredictable outcomes which can possibly harm or injure the patients because there is no clinical evidence to support the use of such expired transducers. Choose Only Authorized Ultherapy® Clinics ADVERTISEMENT Our official Ultherapy® website ( regularly updates the list of clinics and medical aesthetic centers that use authentic Systems and transducers. Each authorized provider receives official certificates for in-clinic display. Merz Aesthetics® urges consumers to choose authentic Ultherapy® treatments from officially authorized clinics and aesthetic centers to ensure that only certified Systems and transducers are used. Products obtained through unauthorized or parallel import channels may not comply with the manufacturer's prescribed storage and handling standards, potentially compromising safety and efficacy. 3-Step Verification Program Launches This August To help consumers easily identify authentic Systems and transducers, Merz Aesthetics® Hong Kong is launching the Ultherapy® Authenticity Verification Reward Program in August 2025. With just three simple steps, consumers can authenticate products and enjoy a special reward: 1. Scan the QR code on the System to verify authenticity. Counterfeit machines typically lack valid QR verification. 2. Take a photo of the QR code on the transducer and upload it to the official website for instant verification. 3. Successfully complete both verifications to receive a HK$100 Häagen-Dazs coupon as your reward (limited quantities, available in Hong Kong only). Report Suspected Counterfeit or Refurbished Devices Merz Aesthetics® Hong Kong will continue to take enforcement action against the sale or use of counterfeit version of the Ultherapy® and Ultherapy PRIME® systems, as well as unauthorized, refurbished, or counterfeit transducers. The company also warns against any unauthorized modifications or repairs of the Systems. Only authorized representatives and service centers, certified by the manufacturer, are properly trained and qualified to inspect, repair, or replace components of the Systems. Merz Aesthetics® Hong Kong believes that the patients' well-being and treatments safety are core values shared with its network of professional medical partners. We urge both providers and consumers to report any suspected use of counterfeit systems, counterfeit transducers, or refurbished transducers. Consumers are encouraged to consult the official Ultherapy® website ( for a list of authorized clinics before treatment. With the launch of the Ultherapy® Authenticity Verification Reward Program this August 2025, they can also complete a simple verification process to confirm that both the Systems and transducers are authentic ensuring every session is safe, effective, and provides piece of mind. Hashtag: #MerzAesthetics The issuer is solely responsible for the content of this announcement. About Ultherapy® /Ultherapy PRIME® Ultherapy® , The noninvasive Ultherapy® procedure is U.S. FDA-cleared to lift skin on the neck, on the eyebrow and under the chin as well as to improve lines and wrinkles on the décolletage, with over 3 million treatments performed worldwide. Using micro-focused ultrasound energy with real-time visualization (MFU-V), Ultherapy® can see deep within the layers of the skin and enable treatment plan to be hyper-personalized. A single treatment provides results lasting up to one year with no downtime.1,2,3,4,5,6,7. Ultherapy PRIME® is the latest innovation version of Ultherapy®, recognized as the gold standard for non-surgical lifting and skin tightening. Learn more about Ultherapy® treatments at About Merz Aesthetics® Merz Aesthetics® is a medical aesthetics business with a long history of empowering health care professionals, patients and employees to live every day with confidence. We aim to help people around the world look, feel and live like the best versions of themselves — however they define it. Clinically proven, its product portfolio includes injectables, devices and skin care treatments designed to meet each patient's needs with high standards of safety and efficacy. Being family owned for more than 115 years, Merz Aesthetics® is known for building unique connections with customers who feel like family. Merz Aesthetics®' global headquarters is in Raleigh, N.C., USA, with a commercial presence in 90 countries worldwide. It is also a part of Merz Group, which was founded in 1908 and is based in Frankfurt, Germany. Learn more at References: 1. Ulthera® Instructions for SG, Joseph J, Sevi J, Green JB, Peterson JD. Optimizing patient outcomes by customizing treatment with microfocused ultrasound with visualization: gold standard consensus guidelines from an expert panel. J Drugs Dermatol. 2019;18(5):426-432. 2. Park JY, et al. Customized Treatment Using Microfocused Ultrasound with Visualization for Optimized Patient Outcomes: A Review of Skin tightening Energy Technologies and a Pan-Asian Adaptation of the Expert Panel's Gold Standard Consensus. J Clin Aesthet Dermatol. 2021;14(5): E70-E79. 3. Werschler WP, Werschler PS. Long-term efficacy of micro-focused ultrasound with visualization for lifting and tightening lax facial and neck skin using a customized vectoring treatment method. J Clin Aesthet Dermatol. 2016;9(2):27-33. 4. Goldie K, Kerscher M, Fabi SG, Hirano C, Landau M, Lim TS, Woolery-Lloyd H, Mariwalla K, Park JY, Yutskovskaya Y. Skin Quality – A Holistic 360° View: Consensus Results. Clin Cosmet Investig Dermatol. 2021 Jun 14;14:643-654. doi: 10.2147/CCID.S309374. PMID: 34163203; PMCID: PMC8214518. 5. Sasaki G, Grossman J, Fabi SG, et al. Stimulation of Collagen Synthesis in Human Skin Following Microfocused Ultrasound Therapy. Presented at the ASDS 2018 Annual Meeting. 6. White WM, Makin IR, Barthe PG, Slayton MN, Gliklich RE. Selective creation of thermal injury zones in the superficial musculoaponeurotic system using intense ultrasound therapy: a new target for non-invasive facial rejuvenation. Arch Facial Plast Surg. 2007;9(1):22-29. 7. Data on File.
Arabian Post
12-07-2025
- Arabian Post
Singapore Welcomes Wegovy® as a New Prescription Weight‑Loss Option
A once-weekly injection of Wegovy® has become available in Singapore, marking the latest step in managing obesity as a chronic disease. The product, from Novo Nordisk, is licensed for adults and those aged 12 and above who are obese or overweight with at least one weight‑related condition such as hypertension, type 2 diabetes or dyslipidemia. The drug works by mimicking the gut hormone GLP‑1, promoting a sense of fullness and reducing food intake when combined with healthier diet and exercise regimes. Its introduction follows approval by the Health Sciences Authority on 28 February 2025 for use among adolescents with obesity—a first in the region. Over 600,000 adult Singaporeans are classified as obese, a figure that underlines the public health urgency given the hundreds of comorbidities associated with obesity. The rollout of Wegovy® offers a medically guided therapy for a condition too often dismissed as a lifestyle issue. ADVERTISEMENT Clinical experts argue obesity stems from complex biological factors, ranging from genetics to hormonal imbalances. Dr Abel Soh, chair of the Endocrine and Metabolic Society of Singapore, says, 'Obesity is not simply the result of lifestyle choices—it is a medically recognised chronic disease influenced by a complex interplay of genetics, hormones and environment'. Approval comes amid global strain on semaglutide supplies. Local clinics previously stocked Ozempic and Rybelsus and faced intermittent shortages, with expectant Wegovy® shipments deferred until 2026 according to some medical guides. Private clinics were unable to reference branded drugs until local stock arrived, due to regulatory restrictions. Available through prescription in private settings, Wegovy® will be offered alongside diet and exercise interventions. The injectable is indicated for chronic use; ongoing physician oversight is advised. Regulatory approval includes a requirement to review treatment after 12 weeks in adolescents if BMI reduction falls below 5% on the full 2.4 mg dose. Globally, Wegovy® was first authorised in the US in June 2021, followed by EU approval in early 2022. Earlier, in Singapore, semaglutide received approval under Ozempic's label starting March 2023 for diabetic therapy. The drug's effectiveness has been supported by the STEP clinical programmes, showing average weight reductions of between 10–15% over periods of 68 to 104 weeks. Benefits extend beyond weight loss to metabolic health improvements, including lower blood pressure and decreased cholesterol. Local uptake may mirror global patterns, where appetite suppression and metabolic regulation paired with lifestyle changes have delivered sustainable weight loss without surgery. However, supply challenges persist: healthcare providers warn that stocks may remain tight, with some expect delays or patient referrals under the Ozempic brand. Novo Nordisk has also updated its savings programme for Wegovy®, making it more accessible to cash‑paying patients. The initiative aims to reduce financial barriers, although uptake and cost‑effectiveness will depend on real‑world pricing and insurance coverage.
