logo
‘I tried to stay calm': Delta Flight passenger describes moment fire broke out on flight

‘I tried to stay calm': Delta Flight passenger describes moment fire broke out on flight

Yahoo22-04-2025
Two hundred-eight two passengers on a Delta flight from Orlando to Atlanta had to be evacuated because of a fire before takeoff Monday morning just before noon.
The Greater Orlando Aviation Authority (GOAA) confirmed 3 minor injuries during the evacuation.
>>> STREAM ACTION NEWS JAX LIVE <<<
'I hear someone yelling fire, so I open my window shade, and I see the engine is on fire,' said passenger Kyle Becker who was on Delta flight 1213. 'I tried to stay calm, but my adrenaline was through the roof. I stayed as calm as I could, and my instinct was to grab my things and follow directions, and it was definitely a crazy experience.'
According to a Delta spokesperson, the fire started in the tailpipe of one of the plane's two engines.
Delta released the following statement:
'We appreciate our customers' cooperation and apologize for the experience. Nothing is more important than safety, and Delta teams will work to get our customers to their final destinations as soon as possible.'
[DOWNLOAD: Free Action News Jax app for alerts as news breaks]
Read: Cardinals set Pope Francis' funeral for Saturday morning, with public viewing starting Wednesday
Read: Clay County bailiff arrested after forging military leave documents, stealing over $8K
Read: Six suspects named in connection with Baker County shooting
[SIGN UP: Action News Jax Daily Headlines Newsletter]
Click here to download the free Action News Jax news and weather apps, click here to download the Action News Jax Now app for your smart TV and click here to stream Action News Jax live.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

American's Q2: Travel agency sales rebound is continuing
American's Q2: Travel agency sales rebound is continuing

Travel Weekly

time13 hours ago

  • Travel Weekly

American's Q2: Travel agency sales rebound is continuing

American Airlines says it has recovered close to three-quarters of the sales revenue share that it lost when it was aggressively pushing to drive bookings to its website, app and NDC-enabled channels. American has estimated that strategy, under which it pulled more than half of its fares out of the legacy GDSs and slashed corporate and agency sales support in 2023 and early 2024, cost it $1.5 billion in revenue last year. It also said that its industry share of indirect-sales revenue was down 11% from its historical average at its nadir, during the second quarter of last year. But for the second quarter that ended in June 2025, American's indirect sales share was off just 3% from its historical average, the carrier said. "We're really pleased with our performance getting back on track," CEO Robert Isom said during the airline's call Thursday to discuss its Q2 results. The improvement began after the airline abruptly reversed its strategy in late May of last year. Since then, American has re-engaged with corporations and the corporate and leisure agency communities by revamping its sales division with substantial hirings of account managers and sales staff. It also restored content to the GDSs. And American has made several customer-friendly changes to its AAdvantage Business program for small and midsized companies. Isom said American's corporate sales were up 10% in the second quarter, a number that compares favorably to the low single-digit increase reported by corporate travel juggernaut Delta. American said it expected to be down 2% from its historical indirect sales share in the current quarter and predicted it will achieve a full recovery by the end of the year. "I do believe the last few percentage points -- going to be hard," Isom said. "But I also think they're going to be the most profitable points we bring in." He said the airline believes it can eventually push ahead of its historical share level. American's Q2 results, by the numbers For the quarter, American reported net income of $599 million. Operating revenue was $14.4 billion, up 0.4% year-over-year and $110 million better than analyst expectations, according to the investment site Seeking Alpha. Operating expenses were up 2.4% year-over-year. American reported a pretax operating margin of 5.8% on operating income of $1.14 billion. American is guiding toward an operating margin for the current quarter of between -1% and 2%. Executives said that the carrier has been hurt more than United and Delta by the weak prices this year for domestic economy tickets due to its outsized proportion of domestic flying. But AA said it also expects tickets prices to inch upward beginning in August as airlines collectively reduce capacity and with demand on the upswing. American Airlines stock was down nearly 8% in midday trading.

American's CEO Says The Airline Won't Use AI to 'Bait and Switch' Ticket Shoppers
American's CEO Says The Airline Won't Use AI to 'Bait and Switch' Ticket Shoppers

Yahoo

time13 hours ago

  • Yahoo

American's CEO Says The Airline Won't Use AI to 'Bait and Switch' Ticket Shoppers

American Airlines wants you to know they aren't using AI in ways they say amount to "tricking" customers who are searching for tickets. CEO Robert Isom on a conference call Thursday said American Airlines Group (AAL) will use artificial intelligence to operate more efficiently and showcase amenities to customers. But "some of the things I've heard are just not good," he said in response to a question about using AI to help determine ticket pricing. 'Consumers need to know that they can trust American, okay? This is not about bait and switch. This is not about tricking,' Isom said, according to a transcript made available by AlphaSense. 'Others that talk about using AI in that way—I don't think it's appropriate.' Neither Isom nor the reporter who raised the question named Delta Air Lines (DAL), but the comparison seemed inescapable. Delta has said it would increasingly use AI to identify the highest prices it can charge without losing sales, according to President Glen Hauenstein, citing "amazingly favorable" results. The carrier plans to deploy technology offered by Israeli company Fetcherr on 20% of domestic flights by the end of the year, Hauenstein said this month. "There is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized offers based on personal information or otherwise.," Delta spokesman Andrew Post told Investopedia. "A variety of market forces drive the dynamic pricing model that's been used in the global industry for decades, with new tech simply streamlining this process." AI aside, the airlines are adopting similar strategies. American, like Delta, is prioritizing the higher income customers who tend to buy premium tickets amid sluggish main cabin sales. American plans to increase its premium capacity by 50% over the next five years and expand its international service, Isom said. Meanwhile, the carrier is reducing domestic capacity. American shares were recently down 8%, and have lost about one-third of their value so far this year. Read the original article on Investopedia Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Southwest Falls on $1 Billion Profit Cut From Tariff Fallout
Southwest Falls on $1 Billion Profit Cut From Tariff Fallout

Yahoo

time14 hours ago

  • Yahoo

Southwest Falls on $1 Billion Profit Cut From Tariff Fallout

(Bloomberg) -- Southwest Airlines Co. plunged after the carrier said it expects economic turmoil to wipe out as much as $1 billion of its annual pre-tax profit this year and offered shareholders a much-reduced outlook for the balance of 2025. Trump Awards $1.26 Billion Contract to Build Biggest Immigrant Detention Center in US The High Costs of Trump's 'Big Beautiful' New Car Loan Deduction Salt Lake City Turns Winter Olympic Bid Into Statewide Bond Boom Can This Bridge Ease the Troubled US-Canadian Relationship? Earnings before interest and taxes for the year will be $600 million to $800 million, Southwest said in a statement on Wednesday that also included second-quarter results that fell short of analyst expectations. The carrier originally expected $1.7 billion in pre-tax profit at the start of the year. Southwest is one of a few companies so far to put a price on the fallout from President Donald Trump's efforts to reset global trade, inflation and economic uncertainty that caused travel demand to collapse early this year. Most carriers pulled financial guidance in April, saying it was impossible to forecast demand. Domestic leisure travel — Southwest's bread and butter — stabilized in the second quarter, 'and we already see signs that demand is coming back in volumes,' Chief Executive Officer Bob Jordan said in an interview on Thursday. Business travel remains down, largely on cutbacks in spending by state and federal governments, he said. 'My only caution is I've been in this business a long time and it's hard to read a few weeks into a trend,' Jordan said. 'I don't have any less optimism than anybody else, I'm just always cautious.' Rival American Airlines Group Inc., which also is highly dependent on the US domestic market, reinstated its annual earnings guidance on Thursday in a lower range than expected. Southwest Air fell 11% to $33.45 as of 2:08 p.m. New York time, its largest drop since April 10. The stock is down about 1% this year, compared with the S&P Supercomposite Airlines Index's roughly 10% decline. The carrier offered a more cautious outlook than larger rivals United Airlines Holdings Inc. and Delta Air Lines Inc. The airlines said earlier this month that travel in the US has picked up after being hammered at the start of 2025. Trump's dizzying tariff campaign, inflation and disruptions at some key airports rattled business and consumer confidence and cratered demand earlier in the year. United and Delta have extensive global networks and premium seating that Southwest lacks, allowing rivals to tap into markets where demand has remained stronger. Delta cited improved corporate travel and an uptick in consumer trips later in the year, while United said it may beat its 2025 earnings targets on the recovery in demand. Southwest is in the middle of rolling out an extensive makeover plan that breaks from a one-size-fits-all business model that set it apart from rivals for more than five decades. Premium fares with more leg room, assigned seats and a new boarding process will debut next year. The carrier also furloughed workers for the first time in its history earlier in 2025. Southwest's business overhaul and leadership shakeup followed a pressure campaign by Elliott Investment Management, one of its biggest shareholders. The airline began charging for checked bags in May, and said Wednesday that results have exceeded expectations with no negative effect on flight operations. Southwest said it expects $350 million in earnings before interest and taxes this year from checked bag fees that began on May 28. That will increase to $1 billion over the course of a full year, the carrier said. It also plans to start selling assigned seats July 29 for flights beginning Jan. 27. Southwest had to offer additional fare discounts after disappointing results with its new basic economy offering, with fewer customers than expected completing a purchase after considering the fare, the carrier said. That cut second quarter revenue from each seat flown a mile by nearly one-half percentage point before the airline could implement a fix, and will reduce the measure this quarter by one percentage point. That measure, known as unit revenue, will be in a range of up 2% to down 2% in the third quarter, while analysts were expecting growth of 1.7%. The airline said it's shifting its capital allocation framework from a cash target to a liquidity target of $4.5 billion, including $3 billion cash and a credit revolver of $1.5 billion. The shift is intended to help the carrier maintain an investment grade credit rating, Chief Financial Officer Tom Doxey told analysts on a call after the company reported results. Southwest also said its board of directors approved a new $2 billion share repurchase program, expected to be completed over a period of as long as two years. Southwest reported adjusted earnings of 43 cents per share in the second quarter, compared to the 53 cents per share analysts estimated. Its second quarter revenue was $7.24 billion, slightly less than the $7.3 billion analysts expected. (Updates throughout with Southwest's shares, details on bag fees, capital allocation.) Burning Man Is Burning Through Cash Elon Musk's Empire Is Creaking Under the Strain of Elon Musk It's Not Just Tokyo and Kyoto: Tourists Descend on Rural Japan A Rebel Army Is Building a Rare-Earth Empire on China's Border How Hims Became the King of Knockoff Weight-Loss Drugs ©2025 Bloomberg L.P. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store