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Shoppers snag 'lucky' discounts after minutes-long Big W website glitch

Shoppers snag 'lucky' discounts after minutes-long Big W website glitch

9 News11-06-2025
Your web browser is no longer supported. To improve your experience update it here A $600 television for $17 sounds too good to be true but this could be the bargain of the year for a lucky few. Big W's website experienced a minutes-long glitch early yesterday morning after the retailer's annual toy sale started at 5am online. A spokesperson said a small number of products with incorrect prices were listed for a few minutes after the sale launched online. The glitch on the Big W website lasted a few minutes. (Big W) Do you know more? Email reporter Emily Bennett at ebennett@nine.com.au "The error was fixed in a number of minutes, however it did result in a small number of customer orders with those products to be cancelled, in line with our terms and conditions of sale. "We apologise for any inconvenience this may have caused." The massive discounts were limited to a small handful of shoppers. One customer who purchased a 65-inch TV for $17 down from $600 shared the bargain on social media. "Click and collected it at 9am and I have it!" the customer said. Another customer purchased an Avoca Ride and Glide Roller Coaster for $19, down from $179, before the error was fixed. The customer confirmed they picked the item up at the lower price to the disbelief of fellow shoppers. "Lucky day, my kids love theirs," one person responded. According to Big W's terms and conditions, the store can cancel any part of an order for products, including any orders that have been accepted. "We may cancel any part of an order for products (including any orders that we have accepted) without any liability to you for that cancellation at any time if there is an error in the price or the product description posted on the site for the product," the store's terms and conditions read. national
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