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Business Standard
02-07-2025
- Business
- Business Standard
Railways building AI-based integrated security centre, analytics platform
The Ministry of Railways' information technology (IT) backbone — the Centre for Railway Information Systems (CRIS) — has undertaken two major initiatives to secure the digital infrastructure of Indian Railways and streamline its information and operations systems. These include an integrated Security Operations Centre for Indian Railways (IRSOC) and an enterprise-wide analytics framework, CRIS said in a report marking its 40th Foundation Day. 'The implementation of IRSOC will significantly enhance the cybersecurity monitoring capabilities of Indian Railways, leading to a substantial reduction in Mean Time to Detect and Mean Time to Respond through the deployment of advanced security solutions such as Security Information and Event Management (SIEM), Security Orchestration Automation and Response (SOAR), Endpoint Detection and Response (EDR), and Network Detection and Response (NDR),' the report stated. The analytics framework will function by unifying data from various applications into a single Artificial Intelligence/Machine Learning (AI/ML)-enabled decision support system. With a data-driven approach leveraging descriptive, diagnostic, predictive, prescriptive, and cognitive analytics, CRIS aims to significantly improve operational efficiency, safety, asset management, and passenger services. Some of the areas where Indian Railways is looking to implement this decision support system include the growth of freight and passenger revenue, increasing market share, and improving profitability. It will also be used to enhance passenger safety and monitor asset performance and inventory levels. Moreover, the ministry has sought the guidance of Vinod Dham — popularly known as the 'Father of the Pentium Chip' — who has advised the Railways to incorporate modern technologies such as blockchain-based management of contracts and freight movement to ensure tamper-proof cargo tracking. He also recommended the adoption of data-driven, dynamic passenger and freight pricing models similar to those used in the aviation sector. Such models would incentivise off-peak travel, optimise seat utilisation, and enable customised freight pricing, Dham said.
Hans India
02-07-2025
- Business
- Hans India
RailOne: Indian Railways Launches Unified Super App for Ticket Booking, Tracking, and More
In a move aimed at enhancing convenience and digital accessibility for railway passengers, Indian Railways has officially launched RailOne, a comprehensive new mobile app that brings multiple services under a single umbrella. Unveiled by Railway Minister Ashwini Vaishnaw, the app was introduced on the occasion of the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) in New Delhi. Here are 10 key highlights about the new RailOne app: A Unified Digital Experience:RailOne serves as an all-in-one solution for Indian Railways passengers, combining features previously spread across different apps. From ticket booking to real-time tracking and complaint resolution, it centralizes the entire railway experience into one streamlined platform. An Evolution of Swarail:Rather than a brand-new concept, RailOne is a revamped and renamed version of the Swarail App, which was previously in its pilot phase. It now comes with improved functionality and full availability across Android and iOS devices. Combining Multiple Railway Services:The app integrates key services from popular platforms such as IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track—providing a seamless experience for ticketing, food orders, and assistance. Reserved and Unreserved Ticket Booking:Users can now book both reserved and unreserved tickets via the RailOne app. IRCTC continues to manage reserved ticketing, but RailOne provides a unified login experience—users can sign in using their existing IRCTC credentials, without the need to register again. Live Train Tracking:RailOne offers real-time train location tracking, including platform numbers and delay estimates, helping travellers plan better and avoid confusion during their journey. Built-in R-Wallet Support:The app includes R-Wallet, Indian Railways' proprietary digital wallet. Passengers can avail a 3% discount on unreserved ticket bookings when using R-Wallet, with secure biometric or mPIN authentication. Complete Travel Support Suite:Additional features include PNR status updates, booking history, coach position, on-seat food delivery, porter services, last-mile taxi bookings, and refund management for cancellations or missed trains. Accessible and Multilingual Interface:To cater to India's diverse passenger base, the RailOne app features a simple user interface and supports multiple Indian languages, making it more user-friendly for travelers from various regions. Ready for the New PRS Rollout:RailOne's launch sets the stage for the upcoming Passenger Reservation System (PRS) revamp, scheduled for release by December 2025. The new PRS will offer enhanced scalability and a broader range of booking options. How to Get the App:RailOne is available for download on both Google Play Store and Apple App Store. Once installed, users can log in with their IRCTC credentials or create a new profile. The app's homepage provides direct access to all services. With the launch of RailOne, Indian Railways is taking a major step toward digital transformation, ensuring convenience, connectivity, and customer satisfaction—all from a single app.
India Today
02-07-2025
- Business
- India Today
RailOne is Govt's new superapp to book IRCTC tickets and track trains: Everything to know in 10 points
Indian Railways has officially launched RailOne app. This is a new all-in-one mobile app designed to simplify train travel across the country and consolidate various train-related services into a single, streamlined platform for Indian Railways passengers. The app offers features like booking, live train tracking, food delivery, grievance redressal, and more. Here is everything you need to know about the RailOne app in 10 key points:advertisement1. New app by Indian Railways:The RailOne app was unveiled by Union Railway Minister Ashwini Vaishnaw on the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) during a public event in New Delhi. According to the ministry, this new app for Indian Railways passengers is designed to streamline railway related services for passengers by combining all train-related services—previously scattered across different apps—into one platform.2. Rebranded Version of Swarail app: Interestingly, the RailOne is not entirely new. It seems to be the renamed and upgraded version of the Swarail App, which had been undergoing pilot testing for several months. Now officially rolled out for Android and iOS platforms, RailOne is available for all users with enhanced features and full-scale support.3. Offers all Indian Railways related services:Until now railway related services were scattered across multiple apps. However, the new RailOne app combines features from multiple popular apps like IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track. So users can access all services from ticket booking to grievance redressal though just one platform. 4. Reserved and unreserved ticket booking: advertisementNotably, IRCTC will continue to handle reserved ticket bookings. However it has also authorized the RailOne app to enable users to book both reserved and unreserved tickets through its platform. Users of UTS and IRCTC can login into the RailOne app using their IRCTC existing credentials eliminating the process of re-registration.5. Live train tracking and real-time updatesRailOne app also offers a live tracking feature that allows train passengers to track train locations, platform numbers, and expected delays in real-time.6. RailOne also offers R-WalletRailOne app also has an integrated e-wallet called R-Wallet,. This is the Indian Railways' in-house digital payment system. Using the R-Wallter for trainbooking, users can get a 3 per cent discount on unreserved tickets booked. These payments will be authenticated through biometric or mPIN for added security.7. All-in-one train travel assistance: TheRailOne app also offers additional travel features including PNR status updates, booking history, coach position finder, food delivery to your seat, porter booking, last-mile taxi options, and even refund management for cancellations or no-shows.8. Multilingual support: The India Railway ministry highlights that the newly launched RailOne has a simplified user interface for easy use. It also supports several Indian languages, making it more accessible to passengers from across diverse regions. 9. PRS Integration: advertisementThe launch comes ahead of the planned rollout of a new Passenger Reservation System (PRS) by December 2025. The updated PRS is expected to handle significantly more traffic, support more booking options, and offer greater accessibility to Indian Railways passengers. 10. How to download RailOne:The RailOne app is available for both iOS and Android users. To download and sign in: – Go to the Google Play Store or App Store and download the RailOne app. – After downloading, log in to the app using your IRCTC credentials or create a new profile. – Once signed in, you will see the home page with all the available services through the RailOne app.- Ends
Indian Express
02-07-2025
- Business
- Indian Express
RailOne app launched: From ticketing, PNR check to food on train, Indian Railways introduces one-stop solution for all passenger services
From ticketing, enquiry, PNR enquiry food on train to Rail madad services, Indian Railways have introduced a new app, RailOne, to provide a one-stop solution for all passenger services. Minister for Railways Ashwini Vaishnaw on Tuesday launched the app on 40th Foundation Day of Centre for Railway Information Systems (CRIS). CRIS is the technological wing of Indian Railways and has created Rail one app, along with all the other applications that are being used for Railways services. The app integrates services which were spread in different apps and provide it on a single platform for reserved, unreserved and platform ticket bookings, live train tracking, Grievance redressal mechanism through Rail Madad, PNR enquiry and e-catering. Hon'ble MR Shri @AshwiniVaishnaw launched the RailOne SuperApp that brings all essential Indian Railways services together, from reserved and unreserved ticket booking to train enquiries, PNR status, RailMadad and more – everything you need, right at your fingertips. — Ministry of Railways (@RailMinIndia) July 2, 2025 Along with this, the app will show the coach position of the train at every platform, users can give feedback of the services through it and can file for refund in case of train cancellation etc. However, the freight related enquiries are not yet available in the app. Why was RailOne app introduced? Earlier, passengers had to use different apps for different services such as UTS for unreserved ticketing, Rail Connect for reserved tickets, Rail Madad app for grievance redressal, NTES app for train running status, an IRCTC app for food services etc. Officials said that the unreserved and platform tickets will be available at a 3 per cent discount rate on the app. The user can use their existing user credentials of RailConnect or UTSonMobile App to register on RailOne. With this, users will not have to carry several applications for different services of IR. 'The existing app will continue working. Those apps have not been discontinued. But since these apps have been merged with RailOne, it will be better to use it to avoid additional device space and the burden of remembering several passwords,' said a senior official of the Ministry of Railways. The facility of R-Wallet (Railway e-wallet) is also available in the app for ticket bookings. The login option through numeric mPIN and biometric has been provided. One can login as Guest through mobile number/OTP for enquiry purpose only. Dheeraj Mishra is a Principal correspondent with The Indian Express, Business Bureau. He covers India's two key ministries- Ministry of Railways and Ministry of Road Transport & Highways. He frequently uses the Right to Information (RTI) Act for his stories, which have resulted in many impactful reports. ... Read More
Time of India
01-07-2025
- Business
- Time of India
Indian Railways Unveils RailOne App to Revolutionize Passenger Services, ET Infra
Advt New reservation system by December 2025 By , ETInfra The Indian Railways has introduced a new mobile application, RailOne, aimed at consolidating passenger services into a single platform. The app was launched by Union Railway Minister Ashwini Vaishnaw during the 40th Foundation Day of the Centre for Railway Information Systems ( CRIS ) at the India Habitat Centre in New RailOne app provides access to services such as unreserved and platform ticket booking , live train tracking , grievance redressal, e-catering , porter booking, and taxi services. Unreserved and platform tickets booked through the app include a 3 per cent discount. Reserved ticket booking will continue to be available via is authorised by IRCTC, alongside other private partners. The app supports login through mPIN, biometrics, and existing RailConnect and UTS credentials. It allows users to access multiple services without the need for separate Railway Minister also addressed CRIS staff, urging them to further strengthen the digital systems of Indian Railways. He noted the progress on developing a new Passenger Reservation System (PRS), expected to be operational by December to the Minister, the upcoming PRS will be able to handle up to 1.5 lakh bookings and 40 lakh enquiries per minute. The system will support multiple languages and offer additional functions such as seat selection, fare calendars, and dedicated features for Divyangjan, students, and patients.'The entire digital core of Railways is developed and maintained by CRIS. The kind of work you are doing is very important and very impactful,' Vaishnaw launch of RailOne, the Minister added, is part of Indian Railways' broader effort to improve accessibility and efficiency in line with the government's development goals.
