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Time of India
04-07-2025
- Time of India
Airport customer satisfaction survey out; top three spots go to Bhopal, Khajuraho and Udaipur
Airports in Bhopal, Khajuraho, and Udaipur have secured the highest rank in a nationwide customer satisfaction survey conducted by the Airports Authority of India (AAI) for the January–June 2025 period, reported PTI. According to AAI, these three airports each received a perfect score of 5 out of 5 in the survey, which covered 60 of the 62 operational AAI-managed airports. The survey excluded Jaisalmer Airport in Rajasthan and Tezpur Airport in Assam. The Bhopal and Khajuraho airports in Madhya Pradesh, along with Rajasthan's Udaipur airport, emerged as top performers in terms of passenger satisfaction. Officials said the ranking is based on direct feedback from passengers during the six-month period. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like One plan. Total peace of mind. ICICI Pru Life Insurance Plan Get Quote Undo Assam's Rupsi Airport recorded the lowest customer satisfaction score, with a rating of 2.65. Khajuraho Airport, located in Chhatarpur district, serves a significant number of foreign tourists visiting the region's renowned temple complexes. Its inclusion in the top three suggests a growing improvement in service quality even in smaller Indian cities, frequent travellers observed. Live Events 'This achievement is the result of our entire team's commitment, hard work and our continuous efforts to provide the best facilities to passengers,' PTI quoted Khajuraho Airport Director Santosh Singh as saying. 'We express our sincere gratitude to all our staff, partner agencies, and travellers, whose support helped us achieve number one ranking. We will continue to strive to stay one step ahead of passenger expectations in the future as well,' Singh added.
Time of India
24-06-2025
- Business
- Time of India
AAI, DDUGU sign MoU for internships
Gorakhpur: The Airports Authority of India (AAI) has signed a Memorandum of Understanding (MoU) with Deen Dayal Upadhyay Gorakhpur University (DDUGU) to provide students with hands-on internship opportunities in the civil aviation sector, said, DDUGU media cell. Under this partnership, students will gain exposure to airport operations, safety, IT, and customer service through short-term workshops and long-term internships ranging from four to 20 weeks. The MoU was signed by AAI general manager (HR) Girish Kumar and DDUGU vice-chancellor prof Poonam Tandon. The VC hailed the agreement as a 'gateway to careers in a dynamic sector.' Kumar noted that the initiative will introduce students to real-world industry practices, fostering professional growth. You Can Also Check: Varanasi AQI | Weather in Varanasi | Bank Holidays in Varanasi | Public Holidays in Varanasi The programme will be open to students studying at institutions located within a 25-40 km radius of AAI-managed airports. While the internship is unpaid, AAI may offer transportation for groups of 20 or more and provide study material and lunch during workshops. The MoU will remain in effect for five years and may be extended by mutual consent. tnn
Time of India
26-05-2025
- Business
- Time of India
Maharashtra's first AAI-run heliport will come up within Hadapsar gliding centre, says Mohol
Pune: Maharashtra is expected to see its first Airports Authority of India-operated heliport at Hadapsar gliding centre soon, minister of state for civil aviation Murlidhar Mohol said on Monday. "The process to complete the handover of the facility from Directorate General of Civil Aviation (DGCA) to AAI is currently under way. We are thinking of opening a heliport within the centre. I have spoken about it to senior AAI officials, including its chairman. The discussions are in the initial stage at present," the Pune MP told the media. The gliding centre, spread over 250 acres, was managed by DGCA till Dec last year when it was transferred to AAI on a 99-year lease. There were speculations that the heliport would be set up under a public-private partnership model. "Pune has the highest number of choppers in the country. There are many helipads in the city, but they are privately owned. Therefore we feel that an AAI-managed heliport is important for the state," the minister said. Former Indian Air Force (IAF) group captain Nitin Welde, who is associated with a private chopper service in Pune, said there are close to 235 helicopters in the country and around 20 of them are in the city. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Write Better, Work Smarter With This Desktop App Grammarly Install Now Undo "The plan to set up a heliport, which will be managed by AAI, is a good initiative. The coordination and control will be by a govt agency and hence everything will be much different from privately owned helipads. A heliport is exactly like an airport than the fact that it does not have a runway but has multiple helipads," he said. About the issue of flyers taking pictures of the airside of Pune airport, Mohol said the procedure and the scope of action that can be taken in this regard will be studied. "Talks will be held with authorities on the matter." TOI reported last week on the issue in the wake of the DGCA order which said commercial aircraft flying from defence airports in western India needed to keep the window shades shut during take-offs and landings. A senior IAF official had earlier told TOI that despite clear instructions, many flyers clicked photos, and the only solution was punitive actions, including cancellation of tickets. However, the airlines are hesitant to take such a step. The minister said Pune airport is expected to cater to wide-bodied aircraft in the next two years. "The OLS survey pertaining to the runway extension has been completed and work on land acquisition will begin next month. By 2027, we will be able to see big aircraft land and take off." The plan involves increasing the runway length by approximately 650 metres to the east and 350 metres to the west for which extensive land acquisition will be required in addition to land transfer by IAF.
Time of India
13-05-2025
- Business
- Time of India
City airport may be privatised soon
1 2 Bhubaneswar: Biju Patnaik International Airport in the city is likely to be among 11 airports in the country which are privatised soon. Sources said the govt is likely to seal the privatisation deal in July or said the initiative aligns with the Centre's goal to privatise these AAI-managed airports by this year. The 11 airports together handle 10% of India's domestic passenger traffic and 4% of total overseas passengers. Once privatised, the entity will take up more commercial ventures inside and outside the BPIA to boost its revenues. Out of the 11 airports, Bhubaneswar is one that is considered profit-making. According to the Union civil aviation ministry, one management (player) will operate Bhubaneswar and another airport in Hubballi (Karnataka), which has been clubbed with Odisha. Earlier, Trichy airport was clubbed with year, Rajya Sabha member Niranjan Bishi raised the BPIA privatisation matter in the Upper House. "BPIA handles over 4.6 million passengers annually. It is a profit-making airport in India. And it is the eighth most profit-making airport out of a total of 102 airports in our country. So, proposed privatisation after 62 years of successful operation is a matter of great concern," Bishi told the House in Aug last a reply to Bishi on Aug 5 last year, minister of state Murlidhar Mohol told the Parliament that airports are leased out for their better management, utilising private sector efficiency and investment. States and passengers are the ultimate beneficiaries of enhanced airport infrastructure and facilities created by the private partner, who operates, manages, and develops the leased airport under chief minister Mohan Charan Majhi said at least 15 of the 30 districts will get heliports, while a greenfield airport will come up in Paradip. He also discussed how to expedite work on the proposed Shree Jagannath Airport in Puri and upgrade of the existing airport in Rourkela.
