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Built for the badge: Inside Motorola Solutions' next-gen public safety tech
Built for the badge: Inside Motorola Solutions' next-gen public safety tech

Fast Company

time11-07-2025

  • Automotive
  • Fast Company

Built for the badge: Inside Motorola Solutions' next-gen public safety tech

Police officers' uniforms are an emblem of duty and sacrifice. More than just fabric, they carry up to 40 pounds of gear across 12-hour shifts. From radios and speaker mics to body cameras, every tool adds to the weight—physically and mentally. Now, two new innovations from Motorola Solutions are aiming to change that. SVX and Assist, the company's latest innovations, were co-developed with law enforcement agencies across the U.S. and mark a shift in how public safety technology is designed: less hardware clutter, more real-time intelligence, and tools that work as seamlessly as the officers who use them. DESIGNED FOR THE FIELD, NOT THE LAB SVX is the first-of-its-kind video speaker mic that merges three essential tools into one: secure voice, high-definition video, and real-time AI. By combining the radio and body camera into a single wireless device, Motorola Solutions has cut the weight of these tools by more than half. 'It's 55% lighter than our standard body camera and wired mic together,' says Jack Molloy, executive vice president and chief operating officer of Motorola Solutions. 'SVX eliminates the need for officers to carry separate body cameras, which also helps reduce the total cost of ownership.' Out in the field, an officer's most trusted lifeline is their radio. 'Exceptional audio clarity is non-negotiable,' says Molloy. Integrating seamlessly with the APX NEXT radio, SVX is equipped with the company's latest generation ambient noise reduction, allowing officers to communicate clearly despite blaring sirens or traffic. At the same time, SVX's high-definition video retains all ambient sound to protect the integrity of everything an officer sees and hears through the camera. SVX is also powered by Assist, the company's AI for public safety. Designed to tackle the job's cognitive load, Assist surfaces crucial context and actionable information to support an officer in real-time. For example, Assist can turn SVX into a live language translator with a community member, or guide an officer with steps to administering a life-saving EpiPen. Assist can also automatically tag and organize video footage and pre-populate police reports with data from the entire incident, from the officer's perspective. 'We're not replacing human judgment,' Molloy says. 'We're elevating it.' A SIMPLER WAY TO SERVE These innovations didn't emerge from a whiteboard. They were developed through real-world testing with hundreds of officers and dozens of agencies across the country. 'We don't innovate in a vacuum,' says Molloy. 'Our R&D approach is 'customer first.'' From domestic calls to foot pursuits, Motorola Solutions' teams observed how smarter design could improve speed, safety and awareness. 'We understand that in moments of highest stress—when lives are on the line—less is more,' says Molloy. That's why SVX and Assist are designed to be intuitive, fast and fail-safe. Everything, from the wireless technology to the interface, is stress-tested for optimal performance when it matters most. That philosophy led to critical SVX features like rugged wireless design, swappable batteries for long shifts, and flexible mounting options for different uniforms. For Assist, the focus was on reducing the 30% of an officer's shift often spent on administrative work—and the 40-60% of report writing time devoted to basic data entry. BETTER TOOLS, GREATER TRUST The early response from customers has been overwhelmingly positive. Officers cited better audio, improved mobility, and reduced physical burden. Assist is already helping agencies reduce paperwork, freeing up more time for officers to spend in the community, building relationships and trust. Security and ethical use are also core to the design. SVX connects to an officer's APX smart radio via a secure, rigorously tested Bluetooth connection, and Assist is CJIS-compliant, meaning it adheres to the FBI's Criminal Justice Information Services Security Policy—a testament to its robust security. Every innovation undergoes review by the company's technical advisory committee, MTAC, to align with the highest ethical standards and broader community impact. BUILDING THE FUTURE OF SAFETY Molloy says Motorola Solutions' 97-year legacy is a testament to working side-by-side with their customers, understanding their daily realities, and attentively addressing their needs and concerns. 'Their unwavering insight, collaboration, and willingness to iterate are truly at the heart of our progress,' he says. For Motorola Solutions, this is just the beginning. As public safety continues to evolve, Molloy sees a future built around integrated intelligence—where every tool works together, data flows seamlessly, and officers can focus fully on the communities they serve. 'We're solving real problems for real people,' says Molloy. 'That's the kind of innovation that lasts.'

Motorola Launches Mic & AI Tech To Boost Evidence Gathering
Motorola Launches Mic & AI Tech To Boost Evidence Gathering

Scoop

time22-04-2025

  • Automotive
  • Scoop

Motorola Launches Mic & AI Tech To Boost Evidence Gathering

Press Release – Motorola Solutions Motorola Solutions launches SVX and Assist, converging two-way radio with body camera and AI into one integrated device for public safety. Simplifying tech for police officers to revolutionise how they protect and serve AUCKLAND, April 22, 2025 – Motorola Solutions (NYSE: MSI) today launched SVX, a first-of-its-kind video remote speaker microphone that converges secure voice, video and AI, designed for the company's flagship radio, APX NEXT. Assist, also launching today, reflects the company's strategy to put the power of AI into the hands of every first responder in the U.S., underscoring its commitment to 'Solving for safer.' Motorola Solutions is revolutionising how officers work. Converging a body camera with first responders' most trusted lifeline – their radio – replaces the need for multiple devices. And Assist introduces a new category of human-AI collaboration for public safety, providing contextual and actionable information that's personalised for the time, person and place where decisions need to be made. As a converged and wireless device, SVX effectively halves the number of devices and reduces maintenance, while everyday shifts are covered with the swappable battery. Critically, the convergence of radio, video and AI serves as a force multiplier, capturing and synthesising a greater diversity of data throughout an incident for more accurate police reporting and verified evidence. 'An officer's uniform is their emblem. Their emblem of service, of protection, of courage and sometimes of sacrifice, in the pursuit of making our communities safer,' said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. 'We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all.' SVX is mission-critical voice, video and AI for mission-critical evidence SVX brings Motorola Solutions' mission-critical communications security and audio clarity now to both voice and video. Integrated with the APX NEXT radio, it features the company's latest generation ambient noise reduction, allowing officers to communicate with clarity or ask Assist for support despite background noise. At the same time, SVX's high-definition video retains all ambient sound to protect the objective integrity of everything an officer sees and hears through the camera. Capturing dual streams through both radio and video communications, which Assist can unify in evidence, means SVX is capturing greater context and clarity for a more comprehensive timeline of events. 'Try using your everyday smartphone AI assistant with police sirens blaring; your message won't be understood,' said Saptharishi. 'Police officers need to confidently communicate wherever they are, and the quality of audio directly affects the usability of radio and video evidence.' Assist is here to assist The power of Assist's AI redefines SVX from being hardware to actively supporting an officer in real time. For example, Assist enables SVX to query a license plate or driver's license and automatically search for associated records or warnings. Assist can detect keywords in radio traffic, such as 'shots fired,' alerting nearby officers and command centre staff while making it possible to see and hear what's going on through SVX to support a response. Assist can turn SVX into a live language translator between an officer and a community member. Assist can also guide officers with steps to follow per agency policies, such as administering a lifesaving EpiPen®, which streamlines incident management and follows protocols. 'In this line of work, the worst feeling is knowing a key piece of information that would've changed your approach didn't make it to you, that it was buried somewhere,' said Saptharishi. 'When AI can make information proactively available, instead of something that needs to be found, we can automate tasks and augment human attention. In public safety, precious time can be the consequential difference.' 'Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows,' said Stephen Martini, ENP, CPE, Director Metro Nashville Department of Emergency Communications. The force multiplier of convergence The company's research shows that patrol officers spend between 40 per cent to 60 per cent of their time when writing reports entering basic data about people, vehicles and property. Motorola Solutions is targeting this time-consuming work, accelerating more factually grounded police reports and evidence, while preserving officers' time holistically, from 911 call to case closure. The convergence of radio, video and AI means Assist can go far beyond documenting an officer's individual perspective by collating the diversity of data from every stage of the incident, including radio conversations, officer's location, 911 call information, dispatch records, other body or street camera footage, community inputs and more. Assist's access to more sources means more cross-referencing and verification for higher levels of accuracy, reliability and trustworthy insights. 'An officer is trained to notice things in the field, so it's critical their reports reflect their perception of the incident, in their voice,' said Saptharishi. 'Assist can support and verify their perspective, including identifying discrepancies. For example, Assist may flag that 'the car is black (per video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory versus replacing it.' 'We call this 'good friction,'' said Saptharishi. 'We're designing to augment people, but it's incredibly important to make sure there is no blind trust and overreliance on AI. This is critical in the face of courtroom scrutiny and upholding justice.' Today's announcement highlights Motorola Solutions' vision for AI, to simplify tasks through automation and proactively provide information with context for the person and the role they're performing at a specific point in time. The company will continue to develop and announce new applications for Assist across its safety and security technologies, marked by the Assist emblem to transparently denote when information is surfaced by Assist so that humans can evaluate and verify it.

Motorola unveils SVX & Assist to boost AI in policing
Motorola unveils SVX & Assist to boost AI in policing

Techday NZ

time22-04-2025

  • Business
  • Techday NZ

Motorola unveils SVX & Assist to boost AI in policing

Motorola Solutions has launched two new products aimed at public safety, combining voice, video, and artificial intelligence into a single device and delivering real-time AI support to police officers. The company has introduced SVX, a video remote speaker microphone that integrates secure voice, video, and AI features, designed to work with its APX NEXT radio. Assist, the new AI support technology, has also been released, reflecting Motorola Solutions' intention to provide first responders in the United States with advanced AI tools. SVX is described as reducing the number of devices that police officers need to carry by converging the functions of a two-way radio and body camera into a single, wireless device. Assist is positioned as a new category of human-AI collaboration for public safety, delivering contextual and personalised information to support decision-making in real time. Mahesh Saptharishi, Executive Vice President and Chief Technology Officer at Motorola Solutions, said, "An officer's uniform is their emblem. Their emblem of service, of protection, of courage and sometimes of sacrifice, in the pursuit of making our communities safer. We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all." Company research cited in the announcement indicates that patrol officers spend between 40 and 60 per cent of their reporting time entering basic details regarding people, vehicles, and property. Motorola Solutions aims to address this time-consuming aspect of policing by accelerating the process of producing factually grounded police reports while maintaining evidence quality and preserving officers' time. "In this line of work, the worst feeling is knowing a key piece of information that would've changed your approach didn't make it to you, that it was buried somewhere. When AI can make information proactively available, instead of something that needs to be found, we can automate tasks and augment human attention. In public safety, precious time can be the consequential difference," said Saptharishi. SVX integrates with APX NEXT and offers the latest ambient noise reduction technology to help ensure voice and video clarity in challenging environments. This enables officers to communicate or request assistance from Assist, even amid significant background noise. The device's high-definition video retains all ambient sound, maintaining the integrity of the audio-visual evidence collected during police interactions. SVX captures two concurrent streams—radio and video communications—which Assist can unify in evidence records to enhance the comprehensiveness of event timelines. The convergence of these capabilities provides more context and clarity for incident reporting and review. Commenting on audio quality, Saptharishi said, "Try using your everyday smartphone AI assistant with police sirens blaring; your message won't be understood. Police officers need to confidently communicate wherever they are, and the quality of audio directly affects the usability of radio and video evidence." Assist's real-time AI features enable tasks such as querying licence plates or driver's licences and automatically searching for associated records or warnings. The AI system can detect specific keywords within radio communications—such as "shots fired"—and alert nearby officers and command centre staff, providing immediate situational updates. Additional features include live language translation between officers and community members and step-by-step guidance for handling specific incidents according to agency policies, including medical emergencies. Stephen Martini, Director at Metro Nashville Department of Emergency Communications, said, "Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows." The Assist AI system can aggregate and verify data from multiple sources, including radio communication, officer locations, emergency call information, dispatch records, street camera footage, and inputs from the community. This integration allows cross-referencing and aims to improve accuracy and reliability in police reporting. Highlighting the balance between AI support and human oversight, Saptharishi explained, "An officer is trained to notice things in the field, so it's critical their reports reflect their perception of the incident, in their voice. Assist can support and verify their perspective, including identifying discrepancies. For example, Assist may flag that 'the car is black (per video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory versus replacing it." He added, "We call this 'good friction.' We're designing to augment people, but it's incredibly important to make sure there is no blind trust and overreliance on AI. This is critical in the face of courtroom scrutiny and upholding justice." Motorola Solutions stated its vision is to use AI to simplify administrative tasks through automation and to proactively provide contextually relevant information. The company plans to develop further applications for Assist across its safety and security technology portfolio. Products enhanced by Assist will feature visible emblems to ensure transparency when AI-generated information is presented for human review and verification.

Motorola Launches Mic & AI Tech To Boost Evidence Gathering
Motorola Launches Mic & AI Tech To Boost Evidence Gathering

Scoop

time22-04-2025

  • Automotive
  • Scoop

Motorola Launches Mic & AI Tech To Boost Evidence Gathering

AUCKLAND, April 22, 2025 – Motorola Solutions (NYSE: MSI) today launched SVX, a first-of-its-kind video remote speaker microphone that converges secure voice, video and AI, designed for the company's flagship radio, APX NEXT. Assist, also launching today, reflects the company's strategy to put the power of AI into the hands of every first responder in the U.S., underscoring its commitment to 'Solving for safer.' Motorola Solutions is revolutionising how officers work. Converging a body camera with first responders' most trusted lifeline - their radio - replaces the need for multiple devices. And Assist introduces a new category of human-AI collaboration for public safety, providing contextual and actionable information that's personalised for the time, person and place where decisions need to be made. Advertisement - scroll to continue reading As a converged and wireless device, SVX effectively halves the number of devices and reduces maintenance, while everyday shifts are covered with the swappable battery. Critically, the convergence of radio, video and AI serves as a force multiplier, capturing and synthesising a greater diversity of data throughout an incident for more accurate police reporting and verified evidence. 'An officer's uniform is their emblem. Their emblem of service, of protection, of courage and sometimes of sacrifice, in the pursuit of making our communities safer,' said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. 'We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all.' SVX is mission-critical voice, video and AI for mission-critical evidence SVX brings Motorola Solutions' mission-critical communications security and audio clarity now to both voice and video. Integrated with the APX NEXT radio, it features the company's latest generation ambient noise reduction, allowing officers to communicate with clarity or ask Assist for support despite background noise. At the same time, SVX's high-definition video retains all ambient sound to protect the objective integrity of everything an officer sees and hears through the camera. Capturing dual streams through both radio and video communications, which Assist can unify in evidence, means SVX is capturing greater context and clarity for a more comprehensive timeline of events. 'Try using your everyday smartphone AI assistant with police sirens blaring; your message won't be understood,' said Saptharishi. 'Police officers need to confidently communicate wherever they are, and the quality of audio directly affects the usability of radio and video evidence.' Assist is here to assist The power of Assist's AI redefines SVX from being hardware to actively supporting an officer in real time. For example, Assist enables SVX to query a license plate or driver's license and automatically search for associated records or warnings. Assist can detect keywords in radio traffic, such as 'shots fired,' alerting nearby officers and command centre staff while making it possible to see and hear what's going on through SVX to support a response. Assist can turn SVX into a live language translator between an officer and a community member. Assist can also guide officers with steps to follow per agency policies, such as administering a lifesaving EpiPen®, which streamlines incident management and follows protocols. 'In this line of work, the worst feeling is knowing a key piece of information that would've changed your approach didn't make it to you, that it was buried somewhere,' said Saptharishi. 'When AI can make information proactively available, instead of something that needs to be found, we can automate tasks and augment human attention. In public safety, precious time can be the consequential difference.' "Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows," said Stephen Martini, ENP, CPE, Director Metro Nashville Department of Emergency Communications. The force multiplier of convergence The company's research shows that patrol officers spend between 40 per cent to 60 per cent of their time when writing reports entering basic data about people, vehicles and property. Motorola Solutions is targeting this time-consuming work, accelerating more factually grounded police reports and evidence, while preserving officers' time holistically, from 911 call to case closure. The convergence of radio, video and AI means Assist can go far beyond documenting an officer's individual perspective by collating the diversity of data from every stage of the incident, including radio conversations, officer's location, 911 call information, dispatch records, other body or street camera footage, community inputs and more. Assist's access to more sources means more cross-referencing and verification for higher levels of accuracy, reliability and trustworthy insights. 'An officer is trained to notice things in the field, so it's critical their reports reflect their perception of the incident, in their voice,' said Saptharishi. 'Assist can support and verify their perspective, including identifying discrepancies. For example, Assist may flag that 'the car is black (per video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory versus replacing it.' 'We call this 'good friction,'' said Saptharishi. 'We're designing to augment people, but it's incredibly important to make sure there is no blind trust and overreliance on AI. This is critical in the face of courtroom scrutiny and upholding justice.' Today's announcement highlights Motorola Solutions' vision for AI, to simplify tasks through automation and proactively provide information with context for the person and the role they're performing at a specific point in time. The company will continue to develop and announce new applications for Assist across its safety and security technologies, marked by the Assist emblem to transparently denote when information is surfaced by Assist so that humans can evaluate and verify it.

Motorola Solutions Launches SVX and Assist, Converging Two-way Radio With Body Camera and AI Into One Integrated Device for Public Safety
Motorola Solutions Launches SVX and Assist, Converging Two-way Radio With Body Camera and AI Into One Integrated Device for Public Safety

Business Wire

time21-04-2025

  • Automotive
  • Business Wire

Motorola Solutions Launches SVX and Assist, Converging Two-way Radio With Body Camera and AI Into One Integrated Device for Public Safety

CHICAGO--(BUSINESS WIRE)-- Motorola Solutions (NYSE: MSI) today launched SVX, a first-of-its-kind video remote speaker microphone that converges secure voice, video and AI, designed for the company's flagship radio, APX NEXT. Assist, also launching today, reflects the company's strategy to put the power of AI into the hands of every first responder in the U.S., underscoring its commitment to 'Solving for safer.' Motorola Solutions is revolutionizing how officers work. Converging a body camera with first responders' most trusted lifeline - their radio - replaces the need for multiple devices. And Assist introduces a new category of human-AI collaboration for public safety, providing contextual and actionable information that's personalized for the time, person and place where decisions need to be made. As a converged and wireless device, SVX effectively halves the number of devices and reduces maintenance, while everyday shifts are covered with the swappable battery. Critically, the convergence of radio, video and AI serves as a force multiplier, capturing and synthesizing a greater diversity of data throughout an incident for more accurate police reporting and verified evidence. 'An officer's uniform is their emblem. Their emblem of service, of protection, of courage and sometimes of sacrifice, in the pursuit of making our communities safer,' said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. 'We've designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all.' SVX is mission-critical voice, video and AI for mission-critical evidence SVX brings Motorola Solutions' mission-critical communications security and audio clarity now to both voice and video. Integrated with the APX NEXT radio, it features the company's latest generation ambient noise reduction, allowing officers to communicate with clarity or ask Assist for support despite background noise. At the same time, SVX's high-definition video retains all ambient sound to protect the objective integrity of everything an officer sees and hears through the camera. Capturing dual streams through both radio and video communications, which Assist can unify in evidence, means SVX is capturing greater context and clarity for a more comprehensive timeline of events. 'Try using your everyday smartphone AI assistant with police sirens blaring; your message won't be understood,' said Saptharishi. 'Police officers need to confidently communicate wherever they are, and the quality of audio directly affects the usability of radio and video evidence.' Assist is here to assist The power of Assist's AI redefines SVX from being hardware to actively supporting an officer in real time. For example, Assist enables SVX to query a license plate or driver's license and automatically search for associated records or warnings. Assist can detect keywords in radio traffic, such as 'shots fired,' alerting nearby officers and command center staff while making it possible to see and hear what's going on through SVX to support a response. Assist can turn SVX into a live language translator between an officer and a community member. Assist can also guide officers with steps to follow per agency policies, such as administering a life-saving EpiPen ®, which streamlines incident management and follows protocols. 'In this line of work, the worst feeling is knowing a key piece of information that would've changed your approach didn't make it to you, that it was buried somewhere,' said Saptharishi. 'When AI can make information proactively available, instead of something that needs to be found, we can automate tasks and augment human attention. In public safety, precious time can be the consequential difference.' "Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows," said Stephen Martini, ENP, CPE, Director Metro Nashville Department of Emergency Communications. The force multiplier of convergence The company's research shows that patrol officers spend between 40% to 60% of their time when writing reports entering basic data about people, vehicles and property. Motorola Solutions is targeting this time-consuming work, accelerating more factually-grounded police reports and evidence, while preserving officers' time holistically, from 911 call to case closure. The convergence of radio, video and AI means Assist can go far beyond documenting an officer's individual perspective by collating the diversity of data from every stage of the incident, including radio conversations, officer's location, 911 call information, dispatch records, other body or street camera footage, community inputs and more. Assist's access to more sources means more cross-referencing and verification for higher levels of accuracy, reliability and trustworthy insights. 'An officer is trained to notice things in the field, so it's critical their reports reflect their perception of the incident, in their voice,' said Saptharishi. 'Assist can support and verify their perspective, including identifying discrepancies. For example, Assist may flag that 'the car is black (per video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory versus replacing it.' 'We call this 'good friction,'' said Saptharishi. 'We're designing to augment people, but it's incredibly important to make sure there is no blind trust and overreliance on AI. This is critical in the face of courtroom scrutiny and upholding justice.' Today's announcement highlights Motorola Solutions' vision for AI, to simplify tasks through automation and proactively provide information with context for the person and the role they're performing at a specific point in time. The company will continue to develop and announce new applications for Assist across its safety and security technologies, marked by the Assist emblem to transparently denote when information is surfaced by Assist so that humans can evaluate and verify it. About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our technologies support public safety agencies and enterprises alike, enabling the collaboration that's critical for safer communities, safer schools, safer hospitals and safer businesses. Learn more about our commitment to innovating for a safer future for us all at

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