Latest news with #AWS-powered
Int'l Business Times
3 days ago
- Business
- Int'l Business Times
Dileep Reddy Cheguri's Vision: Transforming CRM Technology with AI and AWS to Revolutionize Customer Relationships
In today's hyper-competitive business landscape, customer relationship management (CRM) is no longer just about tracking sales and interactions; it's about delivering personalized, seamless, and intelligent experiences. At the forefront of this revolution is Dileep Reddy Cheguri, a visionary technologist who is integrating Artificial Intelligence (AI) and Amazon Web Services (AWS) cloud computing to redefine CRM systems. His innovations are helping businesses build stronger customer relationships, enhance service efficiency, streamline operations, and drive revenue growth. Traditional CRM systems were primarily used for storing customer data, managing contacts, and tracking sales pipelines. While useful, these systems often lacked real-time intelligence, predictive capabilities, and automation. Dileep Reddy recognized early on that AI and cloud computing could transform CRM into a proactive, self-learning system that anticipates customer needs, automates workflows, and delivers actionable insights. By leveraging AWS's scalable infrastructure and AI-powered tools, he has built next-generation CRM solutions that go beyond basic data management. Dileep Reddy's CRM solutions utilize machine learning (ML) and natural language processing (NLP) to analyze vast amounts of customer data, purchase history, social media interactions, support tickets, and more. Predictive Analytics : AI models forecast customer behavior, helping businesses tailor marketing campaigns and offers. : AI models forecast customer behavior, helping businesses tailor marketing campaigns and offers. Sentiment Analysis : NLP evaluates customer feedback (emails, chats, reviews) to detect satisfaction levels and potential churn risks. : NLP evaluates customer feedback (emails, chats, reviews) to detect satisfaction levels and potential churn risks. Hyper-Personalization: AI-driven recommendations provide customized product suggestions and content, increasing engagement. By integrating AWS Lex (for conversational AI) and Amazon Connect (for cloud-based contact centers), Dileep Reddy has enabled businesses to deploy 24/7 AI chatbots that handle routine inquiries, freeing human agents for complex issues. Traditional CRM systems often struggle with scalability, data silos, and security risks. Dileep Reddy's AWS-powered CRM eliminates these challenges by: Elastic Scaling : AWS allows businesses to expand CRM capacity during peak seasons without infrastructure headaches. : AWS allows businesses to expand CRM capacity during peak seasons without infrastructure headaches. Unified Data Ecosystem : AWS services like Amazon Redshift (data warehousing) and S3 (storage) ensure all customer data is centralized and accessible. : AWS services like Amazon Redshift (data warehousing) and S3 (storage) ensure all customer data is centralized and accessible. Enhanced Security: AWS's compliance certifications and encryption protect sensitive customer information. Dileep Reddy's AI-driven CRM automates repetitive tasks, enabling sales and marketing teams to focus on strategy. Some of his key integrated solutions are: Lead Scoring & Prioritization : AI ranks leads based on engagement, likelihood to convert, and revenue potential. : AI ranks leads based on engagement, likelihood to convert, and revenue potential. Automated Email Campaigns : AWS-powered CRM triggers personalized emails based on user behavior (e.g., abandoned cart reminders). : AWS-powered CRM triggers personalized emails based on user behavior (e.g., abandoned cart reminders). Workflow Automation: Routine tasks like data entry, follow-ups, and reporting are handled by AI, reducing human error. Dileep Reddy envisions a future where CRM systems become fully autonomous, leveraging: Generative AI (like AWS Bedrock) for dynamic content creation and customer interactions. IoT Integration to connect CRM with smart devices for real-time customer insights. Blockchain for Secure Customer Data Exchange**, ensuring transparency and trust. Dileep Reddy's integration of AI and AWS into CRM technology is not just an upgrade, it's a complete transformation. Businesses adopting his solutions are seeing faster decision-making, deeper customer relationships, and higher profitability. As AI continues to evolve, Dileep Reddy remains at the cutting edge, ensuring that CRM systems don't just manage relationships, they enhance and predict them. For industries and organizations looking to stay ahead, embracing AI-powered, cloud-based CRM is no longer optional, it's essential. And with pioneers like Dileep Reddy leading the charge, the future of customer engagement has never looked brighter.
Business Journals
23-04-2025
- Business
- Business Journals
AWS's first East Coast Cloud Innovation Center opens at Pitt
Story Highlights University of Pittsburgh opens AWS-powered Cloud Innovation Center. Center offers internships in health science and sports analytics. AWS provides students access to advanced cloud computing tools. The ribbon was cut Wednesday on the first Amazon Web Service-powered Cloud Innovation Center on the East Coast at the University of Pittsburgh. The new Health Science and Sports Analytics Cloud Innovation Center will provide students with internship opportunities to pursue data driven research in the two namesake fields. At the ribbon cutting ceremony, student speakers highlighted work in the fields of generative AI and computer vision that would be bolstered by AWS's cloud computing offerings. "What I really appreciate is that AWS is providing resources to train our students on the use of the various AWS tools and technologies," Mark Henderson, Pitt's CIO, said. "From a workforce development standpoint, it gives those students real-world experiences that are transferable into whatever they may pursue when they leave the university." It's a time of rapid innovation in the computing space. Graphics processing units are in high demand with the surge of interest in AI, and the powerful components are constantly being refined. By relying on the cloud and not establishing a small-scale data center in the university itself, students expect to benefit from a constantly evolving set of offerings. "As a cloud computing company, we're always innovating at the pace that companies are demanding for our customers that want to see us move quickly," Dominic Delmolino, AWS vice president of worldwide public sector technology and innovation, said. "The great thing is that when we innovate in that fashion, it becomes available for everyone to use. A facility like this is really a collaboration and innovation space where great minds can talk and work together but they have access to all of our capabilities that are in the cloud. It's not like we have to bring in computing equipment here that they have to keep fresh; they have direct access to the capabilities that the best researchers in the world can use." Pitt Vice Chancellor for the Health Sciences Anantha Shekhar said in a prepared statement that "by integrating cutting-edge technology with our vast research capabilities we will drive transformative solutions that improve health outcomes and accelerate medical breakthroughs." Henderson and Delmolino both pointed out that innovation in athletic-focused technologies expands beyond the major leagues. On one hand, the innovations could be applicable for youth analytics as well, and on the other hand, an expanded role of technology in the sector presents opportunity for more people to be involved in the industry. "A very salient point is that there are only so many slots available in the NHL or the NBA or the NFL or Major League Baseball," Henderson said. "The work that we're doing provides another avenue for people to participate through technology, through analytics or through business process reinvention." The opening of this center comes a week after the university announced a $10 million partnership with Leidos for an AI-focused health care research hub.
Associated Press
20-03-2025
- Business
- Associated Press
PathPresenter Introduces ConsultConnect, a Zero Footprint Web Portal for Remote Second Opinions
AWS-powered solution enables institutions to scale their pathology remote second opinion programs globally MONTVILLE, NJ / ACCESS Newswire / March 20, 2025 / PathPresenter, a leader in digital pathology workflow software, is pleased to announce ConsultConnect, a new solution for digital pathology consultations and remote second opinions. Built by pathologists and powered by Amazon Web Services (AWS), ConsultConnect aims to provide leading institutions with the fastest, easiest, and most cost-effective way to scale their remote second opinion programs globally. Designed for institutions with significant subspecialty expertise, ConsultConnect addresses the two major barriers to adoption in digital pathology: budgeting and long implementation/integration times. First, ConsultConnect has no upfront implementation fees or subscription fees. Instead, there is a minimal annual commitment and simple 'per-consult' pricing. Second, ConsultConnect offers a highly streamlined and simplified onboarding process, allowing institutions to get up and running with their cloud-based solution in days instead of months. 'Digital pathology has long been viewed by institutions as an expense rather than an opportunity. At PathPresenter, we aim to shift that perspective by transforming digital pathology into a profit center while expanding institutions' global reach,' said Dr. Rajendra Singh, PathPresenter co-founder. 'With AWS's reliable infrastructure and PathPresenter's expertise, we empower our customers to bridge the gaps in their workflows, making digital pathology a seamless, scalable, and cost-effective solution.' ConsultConnect features all the tools required by pathologists and institution administrators to deliver remote second opinion services to referring hospitals globally. Core to the platform is a user-friendly, scanner-agnostic image viewer for pathologists to receive, view, and sign out remote second opinion cases. For administrators, the portal provides tools to easily onboard and manage referring hospitals and incoming cases. The zero-footprint platform is monitored 24/7 by industry-leading security and compliance vendor Vanta for HIPAA compliance. ConsultConnect has been optimized to run on AWS by PathPresenter and partner CitiusTech. With healthcare-focused expertise in medical imaging, CitiusTech leveraged AWS HealthImaging services to ensure ConsultConnect delivers the very best imaging performance and data integrity, including whole slide DICOM file upload functionality. AWS HealthImaging is a purpose-built, HIPAA-eligible service for medical imaging in the cloud, giving customers the performance, scale, and low total cost of ownership needed for large pathology workloads. AWS services provide robust security measures specifically designed for handling patient data across various healthcare entities. With AWS managed services, PathPresenter is providing low-latency, petabyte-scale digital pathology in the cloud. Early Adopter Program ConsultConnect will be available to select institutions through an early adopter program. For more information on this program and deploying ConsultConnect, see us at the USCAP Annual Meeting in Boston, MA, March 24-26 in booth 509, or visit About PathPresenter PathPresenter is an enterprise image management and workflow platform for digital pathology. We are on a mission to democratize access to the world's pathology knowledge by connecting pathologists to the vast expertise of their colleagues globally and providing a practical platform to access and use best-in-class AI models. Founded by dermatopathologist and digital pathology pioneer Dr. Rajendra Singh, PathPresenter's secure, scalable, vendor-agnostic enterprise pathology workflow software has been adopted by tier one medical institutions for clinical care, education, and research, and the company has built a thriving community of tens of thousands of users around the world to easily view and share digital pathology images and knowledge. Learn more at Contact Details PathPresenter The PathPresenter Clinical Viewer is a digital pathology image viewing and management software. It is approved for research use only and has not been cleared by the FDA as a medical device. It is the responsibility of a qualified pathologist to employ appropriate procedures and safeguards to assure the validity of the interpretation of images obtained using this device. Pathologists should exercise professional judgment in each clinical situation and examine the glass slides by conventional microscopy if there is doubt about the ability to accurately render an interpretation using this device alone.
Globe and Mail
05-03-2025
- Business
- Globe and Mail
Euristiq, a Software Development Company, Achieves AWS Advanced Tier Service Partner Status
Toronto, Ontario--(Newsfile Corp. - March 5, 2025) - Euristiq, a software development company, specializing in IoT, AI, cloud adoption, and legacy modernization, proudly announces its achievement of AWS Advanced Tier Service Partner status. This recognition highlights Euristiq's deep expertise, proven customer success, and commitment to delivering innovative and scalable solutions using Amazon Web Services (AWS). Euristiq is AWS Advanced Tier Service Partner To view an enhanced version of this graphic, please visit: The AWS Advanced Tier Service Partner status signifies that Euristiq has demonstrated exceptional technical proficiency, completed successful AWS projects for global clients, and met AWS's rigorous standards for performance, security, and customer satisfaction. "We constantly improve our expertise and tools to deliver secure, compliant, and scalable solutions. Our focus is on enabling clients to operate with confidence, meeting industry standards while equipping them with the technology they need to grow and innovate," said Ivan Muts, CEO and Co-Founder of Euristiq. Benefits for Clients Euristiq has a proven track record of delivering tailored solutions to various industries, including transportation, agriculture, and energy. From developing intelligent traffic monitoring systems for major transportation hubs to building advanced IoT solutions for agribusinesses, the company continues to create tangible, high-impact outcomes. Euristiq's AWS Advanced Partner status brings a multitude of benefits to its clients, including: Proven cloud expertise. Access to a team of certified AWS professionals with extensive knowledge in IoT, cloud migration, and legacy modernization. Access to cutting-edge AWS services. Unlock advanced AWS technologies, including machine learning (ML), artificial intelligence (AI), data analytics, and serverless computing. Optimized cloud infrastructure. Benefit from cost-efficient, scalable, and high-performance cloud environments designed using AWS Well-Architected Framework. Faster time to market. Leverage Euristiq's streamlined processes and best practices to accelerate project delivery. Enhanced security and compliance. Rely on Euristiq's expertise in AWS security standards to meet regulatory requirements like ISO. About Euristiq Founded in 2016, Euristiq is a trusted technology partner for companies across the globe. Specializing in IoT, cloud adoption, legacy system modernization, and bespoke software development, Euristiq helps businesses innovate and scale with confidence. The company's customer-centric approach, technical expertise, and commitment to long-term success have earned it a reputation for delivering transformative digital solutions. To learn more about Euristiq's AWS-powered solutions, visit or contact us at hello@ About AWS Partner Network (APN) The AWS Partner Network is a global community of cloud and technology service providers that leverage AWS to build customer-centric solutions. The AWS Advanced Tier Service status is awarded to companies demonstrating high technical proficiency, customer success, and innovative cloud implementations.
Yahoo
05-03-2025
- Business
- Yahoo
Euristiq, a Software Development Company, Achieves AWS Advanced Tier Service Partner Status
Toronto, Ontario--(Newsfile Corp. - March 5, 2025) - Euristiq, a software development company, specializing in IoT, AI, cloud adoption, and legacy modernization, proudly announces its achievement of AWS Advanced Tier Service Partner status. This recognition highlights Euristiq's deep expertise, proven customer success, and commitment to delivering innovative and scalable solutions using Amazon Web Services (AWS). Euristiq is AWS Advanced Tier Service PartnerTo view an enhanced version of this graphic, please visit: The AWS Advanced Tier Service Partner status signifies that Euristiq has demonstrated exceptional technical proficiency, completed successful AWS projects for global clients, and met AWS's rigorous standards for performance, security, and customer satisfaction. "We constantly improve our expertise and tools to deliver secure, compliant, and scalable solutions. Our focus is on enabling clients to operate with confidence, meeting industry standards while equipping them with the technology they need to grow and innovate," said Ivan Muts, CEO and Co-Founder of Euristiq. Benefits for Clients Euristiq has a proven track record of delivering tailored solutions to various industries, including transportation, agriculture, and energy. From developing intelligent traffic monitoring systems for major transportation hubs to building advanced IoT solutions for agribusinesses, the company continues to create tangible, high-impact outcomes. Euristiq's AWS Advanced Partner status brings a multitude of benefits to its clients, including: Proven cloud expertise. Access to a team of certified AWS professionals with extensive knowledge in IoT, cloud migration, and legacy modernization. Access to cutting-edge AWS services. Unlock advanced AWS technologies, including machine learning (ML), artificial intelligence (AI), data analytics, and serverless computing. Optimized cloud infrastructure. Benefit from cost-efficient, scalable, and high-performance cloud environments designed using AWS Well-Architected Framework. Faster time to market. Leverage Euristiq's streamlined processes and best practices to accelerate project delivery. Enhanced security and compliance. Rely on Euristiq's expertise in AWS security standards to meet regulatory requirements like ISO. About Euristiq Founded in 2016, Euristiq is a trusted technology partner for companies across the globe. Specializing in IoT, cloud adoption, legacy system modernization, and bespoke software development, Euristiq helps businesses innovate and scale with confidence. The company's customer-centric approach, technical expertise, and commitment to long-term success have earned it a reputation for delivering transformative digital solutions. To learn more about Euristiq's AWS-powered solutions, visit or contact us at hello@ About AWS Partner Network (APN) The AWS Partner Network is a global community of cloud and technology service providers that leverage AWS to build customer-centric solutions. The AWS Advanced Tier Service status is awarded to companies demonstrating high technical proficiency, customer success, and innovative cloud implementations. Contact:Galyna Chekan, Head of MarketingEmail: To view the source version of this press release, please visit Sign in to access your portfolio
