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Mid East Info
3 days ago
- Business
- Mid East Info
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025 - Middle East Business News and Information
TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United Nations. TAMM was awarded the accolade during a ceremony in Geneva, Switzerland, on 7 July, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital excellence. Developed by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and ease. TAMM AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for development. It has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it delivers services through conversational AI. His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, said: 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers and puts people at the centre of every service.' His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, Commander-in-Chief of Abu Dhabi Police, said: 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.' His Excellency Mohamed Ali Al Shorafa, Chairman of the Department of Municipalities and Transport, said: 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.' His Excellency Mansoor Al Mansoori, Chairman of the Department of Health – Abu Dhabi, said: 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.' His Excellency Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development – Abu Dhabi, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of life. The platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals. He added that this recognition is a testament to the profound social impact the platform has achieved – not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community. Led by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting process. As a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 per cent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
Al Etihad
3 days ago
- Business
- Al Etihad
TAMM wins best E-Government project at United Nations-backed WSIS Prizes 2025
7 July 2025 14:13 ABU DHABI (ALEIHAD)TAMM has been named the world's best E-Government project at the WSIS Prizes 2025, which is an initiative supported by the United was awarded the accolade during a ceremony in Geneva, Switzerland, on July 7, in further recognition of Abu Dhabi's growing international standing as a leader in AI-powered government services and digital by the Department of Government Enablement – Abu Dhabi (DGE) in collaboration with more than 40 Abu Dhabi Government entities, TAMM is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. The application has become an essential part of daily life in Abu Dhabi, transforming how people access government services with speed and AI Assistant, which was launched in October 2024, was recognised at the awards, which are deeply rooted in the UN's system-wide efforts to promote ICT projects for has facilitated more than 700,000 conversations and resolved 1.4 million cases, connecting users to more than 1,100 services in over 90 languages via seamless AI-powered support. In a world first, it not only uses AI to resolve queries, but it also delivers services through conversational of DGE, His Excellency Ahmed Tamim Hisham Al Kuttab, said, 'This global recognition reflects the strength of our shared commitment to help build a government that works for people – one that is faster, smarter and more intuitive. TAMM represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government that anticipates needs, removes barriers, and puts people at the centre of every service.'Commander-in-Chief of Abu Dhabi Police, His Excellency Major General Ahmed Saif bin Zeitoun Al Muhairi, said, 'TAMM is one of the leading digital tools in advancing smart policing services. It has automated numerous processes using artificial intelligence technologies, saving thousands of daily working hours and accelerating service delivery with efficiency and reliability. This transformation reflects Abu Dhabi Police's commitment to providing proactive and innovative services that enhance the quality of life in the community through the optimal use of resources and modern technologies. It aligns with our vision of sustaining a sense of security and safety across the emirate while achieving institutional leadership that anticipates the future. This international recognition embodies the vision of our wise leadership in leveraging emerging technologies as a key driver to enhance the protection and services we provide to the community.'Chairman of the Department of Municipalities and Transport, His Excellency Mohamed Ali Al Shorafa, said, 'Today, TAMM is instrumental in achieving our vision for the future, owing to advanced AI technologies that enable us to meet our strategic aspirations that place people at the heart of our operations. Processes that once took days or even weeks, such as registering a property sale or renewing a license, are now done within minutes. Along with offering a time-efficient user experience, its award-winning AI Assistant allows seamless access to diverse, hyper-personalised services. The platform is a true Abu Dhabi success story that is being recognised on the world stage for its innovation and impact.'Chairman of the Department of Health – Abu Dhabi, His Excellency Mansoor Al Mansoori, said, 'Abu Dhabi is creating one of the world's most intelligent health systems – powered by AI, driven by prevention and designed to deliver personalised health solutions at scale. TAMM plays an important role in bringing this vision to life by revolutionising how health services are accessed and experienced. This global recognition underscores our commitment to combining cutting-edge technology with human-centric innovation, ultimately delivering better health outcomes and improved quality of life for our entire community.'Chairman of the Department of Community Development – Abu Dhabi, His Excellency Dr. Mugheer Khamis Al Khaili, emphasised that TAMM embodies Abu Dhabi's vision of building a society with a high quality of platform facilitates proactive access to government services, taking into account the needs and aspirations of individuals, he Khaili added that this recognition is a testament to the profound social impact the platform has achieved, not only by simplifying procedures but by empowering people and enhancing their daily experiences. The ongoing efforts by the Abu Dhabi Government to advance digital transformation are directly contributing to the well-being of the community, he by the International Telecommunication Union, the WSIS Prizes are among the most renowned global awards in Information and Communication Technology, granted annually to initiatives that make a significant contribution toward the United Nations Sustainable Development Goals (SDGs). The 2025 edition saw strong competition across 18 categories, with winners selected through a global voting a collaborative application, TAMM simplifies Abu Dhabi Government services for 3.3 million users by combining them into one seamless portal. From renewing IDs and booking vehicle inspections, to attesting certificates and reporting community issues via photo, it uses AI to resolve 95 percent of requests, allowing human agents to focus on complex queries. Since their inception in 2013, the WSIS Prizes have honoured transformative ICT projects worldwide.
Al Etihad
27-06-2025
- Business
- Al Etihad
TAMM AI Assistant shortlisted for top 5 final projects for WSIS Prizes 2025
27 June 2025 17:06 ABU DHABI (ALETIHAD)Abu Dhabi's vision to lead the world in AI-powered governance has earned global recognition, with TAMM AI Assistant named a top five finalist at the prestigious World Summit on the Information Society (WSIS) Prizes 2025 in the E-Government (C7) category. The shortlisting celebrates Abu Dhabi's growing international standing as a pioneer in AI-driven governance and digital by the Department of Government Enablement – Abu Dhabi (DGE), TAMM AI Assistant is a flagship initiative as part of the Abu Dhabi Digital Strategy 2025-2027. Since its launch in October 2024, the platform has facilitated more than 630,000 conversations and over one million messages, connecting users to over 950 services through AI-powered support in Arabic and nomination reinforces Abu Dhabi's journey to becoming the world's first AI-native government, one that anticipates citizen needs, removes friction, and delivers seamless, intuitive public services. TAMM is part of a wider digital ecosystem led by DGE, which aims to implement 200 enterprise AI use cases by 2027 and transform the way government interacts with Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of the Department of Government Enablement – Abu Dhabi, said: 'TAMM's nomination speaks to the strength of our shared commitment to helping to build a government that truly works for people — one that is faster, smarter and more AI Assistant represents the best of what's possible when we combine innovation with empathy, and technology with purpose. Together, we are helping to create a future-ready government — one that anticipates needs, removes barriers and puts people at the centre of every service.'To date, more than 400,000 users have engaged with TAMM AI Assistant, which autonomously resolves 95 per cent of requests, allowing human agents to focus on complex Excellency Dr Mohamed Al Askar, Director General of TAMM, said: 'This global recognition of TAMM is a milestone for Abu Dhabi's digital government agenda. It proves what's possible when innovation, data, and collaboration come together to serve society better.'The WSIS Prizes spotlight global ICT-driven innovations that advance the UN's Sustainable Development Goals. Winners across 18 categories will be announced at a live ceremony in Geneva, Switzerland on 8 July UAE has a strong legacy at the WSIS Prizes, with multiple wins since the programme's inception in 2012. This year, TAMM AI Assistant is the only initiative from the UAE to have been successfully recognised as a finalist in the 2025 WSIS winning initiatives from the UAE focused on areas such as digital education, cybersecurity, smart platforms and public sector innovation. TAMM has become a vital part of daily life in Abu Dhabi, simplifying how people access essential government services with speed and ease.
