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95.5% Citizen Satisfaction with Procedures at Government Service Centers - Jordan News
95.5% Citizen Satisfaction with Procedures at Government Service Centers - Jordan News

Jordan News

time19-06-2025

  • Business
  • Jordan News

95.5% Citizen Satisfaction with Procedures at Government Service Centers - Jordan News

Citizen satisfaction with the ease of procedures and their overall experience at government service centers reached 95.5%, according to the results of a comprehensive survey conducted by the Ministry of Digital Economy and Entrepreneurship during the first quarter of this year to measure performance indicators and the quality of public services. اضافة اعلان In a statement issued Thursday, Secretary General of the Ministry, Samira Al-Zoubi, said these results clearly indicate a significant improvement in the performance of government service centers and reflect an enhanced citizen experience and ease of procedures. She emphasized that the ministry places citizens at the heart of the development process and continues its efforts to provide efficient and seamless services in an integrated and accessible service environment that meets citizens' needs and expectations. Al-Zoubi added that other performance indicators also showed high levels: overall satisfaction with service quality reached 91.7%, while the Net Promoter Score (NPS) stood at 85.6%, reflecting increased public trust and willingness to recommend the services to others. She noted that these positive results demonstrate the success of the ministry's collaborative approach with various government entities, aimed at strengthening public trust in government services. She also stressed that citizen feedback is a fundamental reference for continuously developing and improving service quality. This announcement comes as part of the results of the Citizen Satisfaction Survey, which targeted visitors to government service centers across various governorates and included multiple indicators related to performance quality and user experience, in support of the ministry's efforts to advance digital transformation and enhance the efficiency of public services.

Deputy Minister of Defense: The army-building process will continue
Deputy Minister of Defense: The army-building process will continue

Libya Observer

time26-05-2025

  • Politics
  • Libya Observer

Deputy Minister of Defense: The army-building process will continue

The Deputy Minister of Defense in the Government of National Unity, Abdul Salam Al-Zoubi, stated that the process of building the Libyan army began a long time ago and that significant strides have been made, to the point where our army has become bold and resilient. In a post on his X platform page, Al-Zoubi said that those who place obstacles in the path of building the army must realize that they are sowing the seeds of death, and the army will not stop until it neutralizes them. He affirmed that the army-building process and the dismantling of militias will continue, saying 'this is our battle, there is no turning back. We have already come a long way in building a unified army, with only a little left to complete and the outcomes will be great rewards.' News Tagged: Libyan Army

Pentagon receives Libyan Deputy Defence Minister
Pentagon receives Libyan Deputy Defence Minister

Libyan Express

time04-05-2025

  • Politics
  • Libyan Express

Pentagon receives Libyan Deputy Defence Minister

BY Libyan Express May 04, 2025 - 03:26 Updated: May 04, 2025 - 03:27 Deputy Minister of Defence, Abdulsalam Al-Zoubi The US Department of Defence hosted Libya's Deputy Minister of Defence, Abdulsalam Al-Zoubi, on Saturday in Washington. This meeting represents the first official visit by a Libyan Defence Ministry official to the Pentagon in more than ten years. Al-Zoubi met with several senior US defence officials including Deputy Assistant Secretary of Defence David Cate and Rear Admiral Erin Osborne from the Joint Chiefs of Staff. Their discussions focused on military cooperation opportunities between the two nations, particularly in areas of training, capacity building and counterterrorism efforts. The Libyan delegation's agenda includes participation in the 2025 Special Operations Forces Week in Tampa, Florida, scheduled for 5-8 May. This event brings together defence representatives from numerous countries. Also attending the Pentagon meetings were the US Defence Attaché to Libya and officials from the Department of Defence's North Africa Office and the Joint Chiefs of Staff.​​​​​​​​​​​​​​​​ The views expressed in Op-Ed pieces are those of the author and do not purport to reflect the opinions or views of Libyan Express. How to submit an Op-Ed: Libyan Express accepts opinion articles on a wide range of topics. Submissions may be sent to oped@ Please include 'Op-Ed' in the subject line.

Food security and food waste: Are there solutions?
Food security and food waste: Are there solutions?

Jordan Times

time26-03-2025

  • Health
  • Jordan Times

Food security and food waste: Are there solutions?

Food waste is a global problem that directly affects food security. It includes all food that is lost from the human consumption system, whether during production, distribution, storage, or after reaching consumers. According to a 2024 report from the United Nations Environment Programme, the average amount of food wasted per person worldwide is about 79 kg per year. This accounts for 16% of the food lost during production and 14% of waste caused by consumer behavior, meaning around 30% of food produced globally is lost or wasted. Food waste in Arab countries is higher than the global average. Each person wastes about 113 kg per year, which adds up to nearly one billion tons of wasted food. In Jordan, the report states that the average person wastes about 101 kg of food annually. However, this number is based on estimates, not actual field studies, so it could be overestimated. Other studies show that food waste in Jordan is closer to 80 kg per person per year. Food security expert Fadil Al-Zoubi says that food waste in Jordan increases during special events, especially during Ramadan. The Consumer Protection Society reports that waste rises by 25 per cent to 30 per cent during this month. Promotional offers and discounts during Ramadan lead people to buy more food than needed, which then gets wasted due to expiration or poor storage. Al-Zoubi adds that consumer behavior plays a big role in food waste. Many people buy more food than they need due to sales or poor shopping planning. Also, not knowing how to store food properly can lead to spoilage before it is eaten. Around the world, the ability to afford healthy food is an important factor in food waste. Statistics show that 52 per cent of people globally can't afford healthy food, while 42% of people in Arab countries face the same issue. In Jordan, this percentage is lower at 14%, meaning that more people can afford healthy food, which may contribute to increased food waste. The food gap is another key issue related to food security. It's the difference between local food production and local demand for food. While the world produces enough food to feed everyone, millions of people still suffer from hunger and malnutrition. Over 800 million people are hungry worldwide, even though about one-third of the food produced globally is wasted. This shows the direct link between food waste and hunger. Reducing food waste can help improve food security by redistributing excess food to people in need. In Jordan, with only 14 per cent of people unable to afford healthy food, reducing food waste could improve food access and fairness. Efforts to reduce waste, such as donating unused food to charities or using it for animal feed and fertilizers, can help close the hunger gap. However, the real challenge is creating effective policies that encourage reusing food rather than throwing it away, to balance reducing waste and improving food security. The royal opening of the National Seed Bank, part of the National Agricultural Research Center, aims to improve food security by developing the agricultural sector and creating new crop varieties. The bank plays a key role in dealing with challenges like climate change, water shortages, and population growth, helping to protect crop diversity and ensure a steady, healthy food supply. It supports the country's vision for economic modernization, the National Sustainable Agriculture Plan (2022-2025), and the National Food Security Strategy, helping Jordan become more self-sufficient and less reliant on external food sources. Food waste is not just an economic issue; it impacts food security and environmental sustainability. In Jordan, as in many countries, reducing food waste requires changing how people shop and consume, and improving policies that support responsible consumption. By continuing these efforts, food security can be improved both locally and globally. Reducing food waste and investing in local agriculture are key to ensuring food security, closing food gaps, and preserving resources for future generations. Raad Mahmoud Al Tal is head of the Economics Department – University of Jordan- [email protected]

Industry Minister highlights efforts to empower women, boost economic participation
Industry Minister highlights efforts to empower women, boost economic participation

Ammon

time13-03-2025

  • Business
  • Ammon

Industry Minister highlights efforts to empower women, boost economic participation

Ammon News - Minister of Industry, Trade, and Supply Yarub Qudah emphasized the government's commitment to prioritizing women's empowerment across all sectors, reflecting the Kingdom's broader approach to fostering a comprehensive societal role for women, as outlined by royal directives. Speaking during a panel discussion organized by the ministry on Wednesday to celebrate International Women's Day, in collaboration with the "Innovative Pathways" project aimed at supporting employment through private sector growth, Qudah explained that the government's Economic Modernization Vision adopts a holistic and sustainable approach to enhance women's economic involvement. He highlighted several significant initiatives led by the ministry, such as the creation of the Women's Empowerment Unit, the formation of a national team for supporting women-owned businesses, and the introduction of the 2024 Governance Instructions for Shareholding Companies, which mandate at least 20% female representation on company boards. Additionally, the government has adopted a national definition for women-owned or women-managed enterprises and established policies to promote women's participation in government procurement, all part of its efforts to improve women's economic standing. Qudah also pointed out that 108 women-owned or women-managed businesses have been supported through the Industrial Support Fund, with plans to support at least 50 more in the near future. He also shared that the government is working on creating nurseries in industrial cities, which are expected to be completed by the end of this year. The session was attended by prominent businesswomen, industry and commerce representatives, officials from the German Embassy in Amman, the (I-PSD/GIZ) program, as well as key stakeholders from women's organizations and the private sector. Dana Al-Zoubi, the Ministry's Secretary-General and leader of the national team for empowering women-owned businesses, presented an update on the achievements made to increase women's participation in the economy. Al-Zoubi noted that future initiatives will focus on providing advisory services to small and medium-sized businesses, especially concerning legal and regulatory matters, improving communication with government bodies, and increasing knowledge about the rights of shareholders and board members. She also mentioned efforts to showcase the successes of Jordanian businesswomen, create incubators within industrial zones, and build an interactive database and networking platforms to connect female entrepreneurs. Regarding export growth and market access, Al-Zoubi emphasized initiatives to build export capacity, including launching financial support programs and raising awareness about financing options. Additionally, she pointed out that the ministry plans to support businesses in effectively integrating e-commerce into their operations. Petra

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