Latest news with #AmazonNovaSonic
Malaysian Reserve
4 days ago
- Business
- Malaysian Reserve
Vonage Partners with AWS to Unveil AI Voice Agent Integration
HOLMDEL, N.J., July 15, 2025 /PRNewswire/ — Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced a new collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic, a speech-to-speech foundation model that enables more human-like voice conversations, with the Vonage Voice API. This integration will be showcased during AWS Summit New York City on July 16, 2025 and allows businesses to deploy real-time, natural-sounding AI voice agents across telephony, WebRTC, and mobile app channels, helping to enhance customer engagement and operational efficiency. This next-generation AI voice technology is designed to simplify the complexity of building responsive, expressive conversational agents. By combining Vonage's communications infrastructure with Amazon Nova Sonic's low-latency, conversational AI capabilities, businesses across industries can deploy AI-powered voice agents to improve customer experiences. Today's businesses face increasing pressure to deliver exceptional customer experiences while improving operational efficiency. The integrated solution from Vonage and AWS addresses this by providing capabilities that extend beyond traditional contact center solutions, such as: Real-Time Voice Adaption: Amazon Nova Sonic adjusts tone and prosody to enable more natural, context-aware responses. Simplified Development: Developers can connect the Vonage Voice API to Amazon Nova Sonic for seamless conversational AI, reducing the need to manage backend complexities such as audio buffering or latency. Scalability: Real-time voice AI can be deployed across industries and businesses of all sizes – from small customer service teams to global enterprises. Fabio Cerone, Managing Director, Telecommunications at AWS, said, 'We're excited to collaborate with Vonage to bring advanced voice AI capabilities to businesses across industries. By integrating Amazon Nova Sonic with the Vonage Voice API, we're making it easier for organizations to deploy intelligent voice agents at scale, enhance customer engagement, and streamline operations. This collaboration brings Amazon's conversational AI expertise together with Vonage's trusted communications platform to deliver more natural, responsive, and efficient voice experiences.' Christophe Van de Weyer, President and Head of Business Unit API at Vonage, comments, 'As an AWS Partner Network (APN) member, Vonage works closely with the AWS innovation team to create new solutions to benefit enterprise customers. Vonage's latest collaboration with AWS enables organizations to transform how they engage with customers by adopting generative AI solutions that create added value for internal and external communications. By combining Vonage's communications APIs with Amazon Nova's advanced AI, this technology enables businesses to streamline the adoption of intelligent agents, accelerate the modernization of legacy voice systems, and provide a robust platform to deliver exceptional customer experiences with measurable improvements in satisfaction and operational efficiency.' The integration unlocks use cases for deploying voice AI agents in several impactful ways: Customer Support Automation: Voice-enabled AI agents can answer queries, manage appointments, and route calls intelligently, saving valuable human resources for complex interactions. Proactive Outbound Engagement: Dynamic, context-aware outbound calls for reminders, confirmations, or follow-ups provide better customer outreach without compromising personalization. Multilingual Communication: Language detection from Vonage and multilingual synthesis by Amazon Nova Sonic empower businesses to communicate seamlessly across diverse customer bases. Whether it's a small auto repair shop managing bookings or large businesses assisting customers with order logistics, businesses can now deploy smart voice-enabled AI agents and modernize IVR (Interactive Voice Response) systems. Customers and users will therefore enjoy more responsive experiences with reduced delays, without complex interactive dial menus. They get their responses immediately in natural language. Building AI-driven conversational platforms typically requires navigating diverse telephony protocols, streaming pipelines, and AI model management. Vonage's partnership with AWS eliminates these challenges. By embedding Amazon Nova Sonic into Vonage's developer-friendly ecosystem, businesses gain an all-in-one solution to accelerate their AI strategy, enhance customer satisfaction, and maintain a competitive edge in today's fast-paced market. To learn more about Amazon Nova Sonic, check out the AWS News Blog. For more about the Vonage Voice API, visit To experience this exciting collaboration between AWS and Vonage live, find our teams at AWS Summit New York City on July 16, 2025. About VonageVonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience. Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage's Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage's CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, transform their operations and improve customer experiences. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit To become a fan on Facebook, go to To subscribe on YouTube, visit
Yahoo
4 days ago
- Business
- Yahoo
Vonage Partners with AWS to Unveil AI Voice Agent Integration
HOLMDEL, N.J., July 15, 2025--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced a new collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic, a speech-to-speech foundation model that enables more human-like voice conversations, with the Vonage Voice API. This integration will be showcased during AWS Summit New York City on July 16, 2025 and allows businesses to deploy real-time, natural-sounding AI voice agents across telephony, WebRTC, and mobile app channels, helping to enhance customer engagement and operational efficiency. This next-generation AI voice technology is designed to simplify the complexity of building responsive, expressive conversational agents. By combining Vonage's communications infrastructure with Amazon Nova Sonic's low-latency, conversational AI capabilities, businesses across industries can deploy AI-powered voice agents to improve customer experiences. Today's businesses face increasing pressure to deliver exceptional customer experiences while improving operational efficiency. The integrated solution from Vonage and AWS addresses this by providing capabilities that extend beyond traditional contact center solutions, such as: Real-Time Voice Adaption: Amazon Nova Sonic adjusts tone and prosody to enable more natural, context-aware responses. Simplified Development: Developers can connect the Vonage Voice API to Amazon Nova Sonic for seamless conversational AI, reducing the need to manage backend complexities such as audio buffering or latency. Scalability: Real-time voice AI can be deployed across industries and businesses of all sizes - from small customer service teams to global enterprises. Fabio Cerone, Managing Director, Telecommunications at AWS, said, "We're excited to collaborate with Vonage to bring advanced voice AI capabilities to businesses across industries. By integrating Amazon Nova Sonic with the Vonage Voice API, we're making it easier for organizations to deploy intelligent voice agents at scale, enhance customer engagement, and streamline operations. This collaboration brings Amazon's conversational AI expertise together with Vonage's trusted communications platform to deliver more natural, responsive, and efficient voice experiences." Christophe Van de Weyer, President and Head of Business Unit API at Vonage, comments, "As an AWS Partner Network (APN) member, Vonage works closely with the AWS innovation team to create new solutions to benefit enterprise customers. Vonage's latest collaboration with AWS enables organizations to transform how they engage with customers by adopting generative AI solutions that create added value for internal and external communications. By combining Vonage's communications APIs with Amazon Nova's advanced AI, this technology enables businesses to streamline the adoption of intelligent agents, accelerate the modernization of legacy voice systems, and provide a robust platform to deliver exceptional customer experiences with measurable improvements in satisfaction and operational efficiency." The integration unlocks use cases for deploying voice AI agents in several impactful ways: Customer Support Automation: Voice-enabled AI agents can answer queries, manage appointments, and route calls intelligently, saving valuable human resources for complex interactions. Proactive Outbound Engagement: Dynamic, context-aware outbound calls for reminders, confirmations, or follow-ups provide better customer outreach without compromising personalization. Multilingual Communication: Language detection from Vonage and multilingual synthesis by Amazon Nova Sonic empower businesses to communicate seamlessly across diverse customer bases. Whether it's a small auto repair shop managing bookings or large businesses assisting customers with order logistics, businesses can now deploy smart voice-enabled AI agents and modernize IVR (Interactive Voice Response) systems. Customers and users will therefore enjoy more responsive experiences with reduced delays, without complex interactive dial menus. They get their responses immediately in natural language. Building AI-driven conversational platforms typically requires navigating diverse telephony protocols, streaming pipelines, and AI model management. Vonage's partnership with AWS eliminates these challenges. By embedding Amazon Nova Sonic into Vonage's developer-friendly ecosystem, businesses gain an all-in-one solution to accelerate their AI strategy, enhance customer satisfaction, and maintain a competitive edge in today's fast-paced market. To learn more about Amazon Nova Sonic, check out the AWS News Blog. For more about the Vonage Voice API, visit To experience this exciting collaboration between AWS and Vonage live, find our teams at AWS Summit New York City on July 16, 2025. About Vonage Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience. Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage's Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage's CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, transform their operations and improve customer experiences. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit To become a fan on Facebook, go to To subscribe on YouTube, visit View source version on Contacts Media Contact: Vonage Media RelationsMobile: +44 (0)207 785 8888Email: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
4 days ago
- Business
- Business Wire
Vonage Partners with AWS to Unveil AI Voice Agent Integration
HOLMDEL, N.J.--(BUSINESS WIRE)-- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has announced a new collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic, a speech-to-speech foundation model that enables more human-like voice conversations, with the Vonage Voice API. This integration will be showcased during AWS Summit New York City on July 16, 2025 and allows businesses to deploy real-time, natural-sounding AI voice agents across telephony, WebRTC, and mobile app channels, helping to enhance customer engagement and operational efficiency. "By integrating Amazon Nova Sonic with the Vonage Voice API, we're making it easier for organizations to deploy intelligent voice agents at scale, enhance customer engagement, and streamline operations." Share This next-generation AI voice technology is designed to simplify the complexity of building responsive, expressive conversational agents. By combining Vonage's communications infrastructure with Amazon Nova Sonic's low-latency, conversational AI capabilities, businesses across industries can deploy AI-powered voice agents to improve customer experiences. Today's businesses face increasing pressure to deliver exceptional customer experiences while improving operational efficiency. The integrated solution from Vonage and AWS addresses this by providing capabilities that extend beyond traditional contact center solutions, such as: Real-Time Voice Adaption: Amazon Nova Sonic adjusts tone and prosody to enable more natural, context-aware responses. Simplified Development: Developers can connect the Vonage Voice API to Amazon Nova Sonic for seamless conversational AI, reducing the need to manage backend complexities such as audio buffering or latency. Scalability: Real-time voice AI can be deployed across industries and businesses of all sizes - from small customer service teams to global enterprises. Fabio Cerone, Managing Director, Telecommunications at AWS, said, 'We're excited to collaborate with Vonage to bring advanced voice AI capabilities to businesses across industries. By integrating Amazon Nova Sonic with the Vonage Voice API, we're making it easier for organizations to deploy intelligent voice agents at scale, enhance customer engagement, and streamline operations. This collaboration brings Amazon's conversational AI expertise together with Vonage's trusted communications platform to deliver more natural, responsive, and efficient voice experiences.' Christophe Van de Weyer, President and Head of Business Unit API at Vonage, comments, 'As an AWS Partner Network (APN) member, Vonage works closely with the AWS innovation team to create new solutions to benefit enterprise customers. Vonage's latest collaboration with AWS enables organizations to transform how they engage with customers by adopting generative AI solutions that create added value for internal and external communications. By combining Vonage's communications APIs with Amazon Nova's advanced AI, this technology enables businesses to streamline the adoption of intelligent agents, accelerate the modernization of legacy voice systems, and provide a robust platform to deliver exceptional customer experiences with measurable improvements in satisfaction and operational efficiency.' The integration unlocks use cases for deploying voice AI agents in several impactful ways: Customer Support Automation: Voice-enabled AI agents can answer queries, manage appointments, and route calls intelligently, saving valuable human resources for complex interactions. Proactive Outbound Engagement: Dynamic, context-aware outbound calls for reminders, confirmations, or follow-ups provide better customer outreach without compromising personalization. Multilingual Communication: Language detection from Vonage and multilingual synthesis by Amazon Nova Sonic empower businesses to communicate seamlessly across diverse customer bases. Whether it's a small auto repair shop managing bookings or large businesses assisting customers with order logistics, businesses can now deploy smart voice-enabled AI agents and modernize IVR (Interactive Voice Response) systems. Customers and users will therefore enjoy more responsive experiences with reduced delays, without complex interactive dial menus. They get their responses immediately in natural language. Building AI-driven conversational platforms typically requires navigating diverse telephony protocols, streaming pipelines, and AI model management. Vonage's partnership with AWS eliminates these challenges. By embedding Amazon Nova Sonic into Vonage's developer-friendly ecosystem, businesses gain an all-in-one solution to accelerate their AI strategy, enhance customer satisfaction, and maintain a competitive edge in today's fast-paced market. To learn more about Amazon Nova Sonic, check out the AWS News Blog. For more about the Vonage Voice API, visit To experience this exciting collaboration between AWS and Vonage live, find our teams at AWS Summit New York City on July 16, 2025. About Vonage Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience. Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage's Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage's CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, transform their operations and improve customer experiences. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit To become a fan on Facebook, go to To subscribe on YouTube, visit
Yahoo
10-04-2025
- Business
- Yahoo
Amazon.com (AMZN)'s Nova Sonic Transforms AI Speech with Emotion and Timing
We recently published a list of . In this article, we are going to take a look at where Inc. (NASDAQ:AMZN) stands against other AI stocks investors are watching today. Tech experts strongly believe that the new tariffs could potentially slow down the AI boom. 'The AI Revolution trade would be significantly slowed down by these head scratching tariffs that NEED to be negotiated to realistic levels.' In particular, Ives has noted how 'near-term pain' may extend longer due to the time required for manufacturing sites in the US to be built and the transition the workforce needs to be equipped with the necessary skills. 'The cost of labor is unrealistic in the U.S. to ever have semi fabs at scale,' READ ALSO: and . Even though the Trump administration had promised to maintain the US as a leader in artificial intelligence, the newly introduced tariffs may end up having the opposite effect. This is because they are directly impacting the AI industry. While the government may want more tech manufacturing in the US, the tariffs are undermining the fact that building and running advanced AI is very much still reliant on hardware made overseas, especially chips. 'This is becoming an explosion of global supply chain disorder and chaos. The ramifications are going to be very long and painful.' Spectators warn that the tariff war is like a tax on the AI system in the US, making things expensive for American developers. The policy doesn't make much sense as it tends to threaten the very AI technology that it aims to protect. Nevertheless, many others in the tech world are still quite optimistic. 'It doesn't seem to me that, of the things you could stop investing in, AI would be very high on the list. If I were a large industrial manufacturer right now, I'd be looking at ways to change my manufacturing location to lower the cost especially in a climate where there's already labor scarcity or excessive labor costs.' For this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds. The hedge fund data is as of Q4 2024. Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter's strategy selects 14 small-cap and large-cap stocks every quarter and has returned 373.4% since May 2014, beating its benchmark by 218 percentage points (). A customer entering an internet retail store, illustrating the convenience of online Inc. (NASDAQ:AMZN) is an American technology company offering e-commerce, cloud computing, and other services, including digital streaming and artificial intelligence solutions. On April 8, the company announced Amazon Nova Sonic, a new foundation model which enables more human-like voice conversations in AI applications. The innovation, aimed at simplifying the nuance and complexity of human conversation, integrates both speech understanding and speech generation into a single model. The voice model is now available via a new API in Amazon Bedrock, streamlining the development of voice applications, such as customer service call automation and AI agents across a broad range of industries. 'Nova Sonic takes a new approach to solve these challenges. Instead of using different models, it unifies the understanding and generation capabilities into a single model. This unification enables the model to adapt the generated voice response to the acoustic context (e.g., tone, style) and the spoken input, resulting in more natural dialogue. Nova Sonic even understands the nuances of human conversation, including the speaker's natural pauses and hesitations, waiting to speak until the appropriate time, and gracefully handling barge-ins.' Overall, AMZN ranks 1st on our list of AI stocks investors are watching today. While we acknowledge the potential of AMZN as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. There is an AI stock that went up since the beginning of 2025, while popular AI stocks lost around 25%. If you are looking for an AI stock that is more promising than AMZN but that trades at less than 5 times its earnings, check out our report about this . READ NEXT: 20 Best AI Stocks To Buy Now and 30 Best Stocks to Buy Now According to Billionaires. Disclosure: None. This article is originally published at Insider Monkey.
Yahoo
10-04-2025
- Business
- Yahoo
Amazon.com (AMZN)'s Nova Sonic Transforms AI Speech with Emotion and Timing
We recently published a list of . In this article, we are going to take a look at where Inc. (NASDAQ:AMZN) stands against other AI stocks investors are watching today. Tech experts strongly believe that the new tariffs could potentially slow down the AI boom. 'The AI Revolution trade would be significantly slowed down by these head scratching tariffs that NEED to be negotiated to realistic levels.' In particular, Ives has noted how 'near-term pain' may extend longer due to the time required for manufacturing sites in the US to be built and the transition the workforce needs to be equipped with the necessary skills. 'The cost of labor is unrealistic in the U.S. to ever have semi fabs at scale,' READ ALSO: and . Even though the Trump administration had promised to maintain the US as a leader in artificial intelligence, the newly introduced tariffs may end up having the opposite effect. This is because they are directly impacting the AI industry. While the government may want more tech manufacturing in the US, the tariffs are undermining the fact that building and running advanced AI is very much still reliant on hardware made overseas, especially chips. 'This is becoming an explosion of global supply chain disorder and chaos. The ramifications are going to be very long and painful.' Spectators warn that the tariff war is like a tax on the AI system in the US, making things expensive for American developers. The policy doesn't make much sense as it tends to threaten the very AI technology that it aims to protect. Nevertheless, many others in the tech world are still quite optimistic. 'It doesn't seem to me that, of the things you could stop investing in, AI would be very high on the list. If I were a large industrial manufacturer right now, I'd be looking at ways to change my manufacturing location to lower the cost especially in a climate where there's already labor scarcity or excessive labor costs.' For this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds. The hedge fund data is as of Q4 2024. Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter's strategy selects 14 small-cap and large-cap stocks every quarter and has returned 373.4% since May 2014, beating its benchmark by 218 percentage points (). A customer entering an internet retail store, illustrating the convenience of online Inc. (NASDAQ:AMZN) is an American technology company offering e-commerce, cloud computing, and other services, including digital streaming and artificial intelligence solutions. On April 8, the company announced Amazon Nova Sonic, a new foundation model which enables more human-like voice conversations in AI applications. The innovation, aimed at simplifying the nuance and complexity of human conversation, integrates both speech understanding and speech generation into a single model. The voice model is now available via a new API in Amazon Bedrock, streamlining the development of voice applications, such as customer service call automation and AI agents across a broad range of industries. 'Nova Sonic takes a new approach to solve these challenges. Instead of using different models, it unifies the understanding and generation capabilities into a single model. This unification enables the model to adapt the generated voice response to the acoustic context (e.g., tone, style) and the spoken input, resulting in more natural dialogue. Nova Sonic even understands the nuances of human conversation, including the speaker's natural pauses and hesitations, waiting to speak until the appropriate time, and gracefully handling barge-ins.' Overall, AMZN ranks 1st on our list of AI stocks investors are watching today. While we acknowledge the potential of AMZN as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. There is an AI stock that went up since the beginning of 2025, while popular AI stocks lost around 25%. If you are looking for an AI stock that is more promising than AMZN but that trades at less than 5 times its earnings, check out our report about this . READ NEXT: 20 Best AI Stocks To Buy Now and 30 Best Stocks to Buy Now According to Billionaires. Disclosure: None. This article is originally published at Insider Monkey. Sign in to access your portfolio
