Latest news with #AnayNawathe


Business Wire
4 days ago
- Business
- Business Wire
U.S. Firms Seek Service Partners for AI-Ready Hybrid Clouds
STAMFORD, Conn.--(BUSINESS WIRE)--As enterprises in the U.S. execute hybrid multicloud strategies, many are turning to service providers that use AI and automation to ease cloud and data center management, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. AI is transforming the digital landscape, and data centers are at the heart of these changes. Service providers are delivering the tools and expertise enterprises need to build infrastructure that supports AI. Share The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. finds that the rapid adoption of technologies such as generative AI and large language models (LLMs) has created unprecedented demand for data processing and storage, making data centers even more critical for enterprise operations. Service providers are helping organizations address many data center challenges, especially the need for scalability, high-speed connectivity and regulatory compliance. 'AI is transforming the digital landscape, and data centers are at the heart of these changes,' said Anay Nawathe, ISG cloud delivery lead for the Americas. 'Service providers are delivering the tools and expertise enterprises need to build infrastructure that supports AI.' Providers are helping companies virtualize workloads, move them to cloud or colocation data centers and manage them with cloud-agnostic tools, the report says. The transition from traditional data centers to cloud-based infrastructure can improve scalability, security and efficiency. Reducing IT spending is a growing priority for U.S. enterprises as they face macroeconomic uncertainty on several fronts. Providers' managed services include observability and automation to improve enterprise cloud operations and FinOps frameworks to manage cloud costs. AI and ML bring valuable new capabilities to managed services for both private and hybrid clouds, ISG says. These include algorithms to analyze real-time data and logs and metrics to detect anomalies and forecast disruptions. Many U.S. enterprises want to use AI and ML but do not know how to start. They seek AI-ready infrastructure consulting that includes design, implementation and management. Enterprises distributing workloads across private and public clouds need to optimize the placement of those workloads to gain the full benefits of cloud-based computing. They are taking advantage of AI-powered features in managed services that automatically determine the best placement of each workload based on cost, performance requirements, resource availability and regulations. Security is a high priority for companies that migrate data and applications to hybrid clouds, and providers are integrating security operations into their services, ISG says. Enterprises use these features, including continuous monitoring, advanced threat detection and rapid incident response mechanisms, to ensure a consistent security posture across all managed environments. 'Companies are trusting critical workloads to hybrid clouds and the services that manage them,' said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and author of the report. 'They rely on service providers to enforce security policies and automate data governance and compliance across all parts of that distributed infrastructure.' The report also explores other U.S. trends related to hybrid cloud services, including advances in software-defined data centers and growing investments in DevOps and containerization for consistent application development and management. For more insights into U.S. enterprise challenges related to data centers and hybrid clouds, plus ISG's advice for addressing them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. evaluates the capabilities of 71 providers across five quadrants: Managed Services — Large Accounts, Managed Services — Midmarket, Managed Hosting, Colocation Services and AI-Ready Infrastructure Consulting. The report names Kyndryl and NTT DATA as Leaders in three quadrants each. It names Accenture, Capgemini, Cognizant, DXC Technology, Ensono, Rackspace Technology and TCS as Leaders in two quadrants each. Centersquare, CoreSite, CyrusOne, DataBank, Deloitte, Digital Realty, Equinix, Flexential, HCLTech, Hexaware, IBM, Infinite Computer Solutions, Infosys, Microland, Mphasis, PwC, QTS, Unisys, UnitedLayer and Wipro are named as Leaders in one quadrant each. In addition, Coforge and HPE are named as Rising Stars — companies with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2025 among private/hybrid cloud data center service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from Unisys and UnitedLayer. The 2025 ISG Provider Lens ® Private/Hybrid Cloud — Data Center Services report for the U.S. is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.


Globe and Mail
5 days ago
- Business
- Globe and Mail
AI-powered Platforms Ease Hybrid Cloud Management
A growing number of enterprises are adopting advanced hybrid cloud management platforms to improve operational efficiency and ensure business continuity, according to a new global research report published today by Information Services Group ( ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report finds that the hybrid cloud management platform (HCMP) market is growing rapidly as providers integrate edge computing, enhance disaster recovery and introduce automation enabled by AI and ML. Increasingly complex hybrid cloud environments, growing cybersecurity threats and evolving regulations are driving demand for HCMPs with these new capabilities. 'AI is becoming a foundational element of hybrid cloud management,' said Anay Nawathe, ISG cloud delivery lead for the Americas. 'Enterprises are seeking it out in solutions that provide a path from reactive, manual management to proactive, intelligent automation.' The financial sector has made the largest investments in advanced HCMPs, though the adoption rate is now faster in the healthcare industry, ISG says. Growth is especially strong in Asia Pacific and Latin America, where many enterprises are pursuing digital transformation for greater agility, security and cost efficiency. The addition of AI and edge computing are significant catalysts for this adoption trend. Disaster recovery and resiliency are among the fastest-growing demands within hybrid cloud management, especially in Asia Pacific. AI-enabled HCMP and resiliency solutions aid integration of private, public and edge cloud environments, the report says. They offer real-time monitoring of hybrid cloud environments, predictive analytics and AI agents that can automate complex workflows. Leading solutions also look for security threats and automate regulatory compliance. Enterprises are using these features to better manage and optimize resources and automatically detect and fix anomalies. Companies are embracing resiliency platforms with AI for their ability to conduct continuous risk assessments, predictive disaster recovery and automated failovers, ISG says. Some vendors have helped enterprises significantly improve their return on cloud investments through AI-powered automation, which reduces training costs and improves operational visibility. These resiliency platforms can predict capacity needs and optimize workload placement for high availability and business continuity. Advanced cloud management platforms that offer comprehensive cost visibility, AI-enabled insights and financial accountability are helping enterprises optimize cloud resources through FinOps, one of the top priorities for most organizations, the report says. AI and ML can give organizations a more detailed understanding of cloud spending across platforms and identify and recommend cost-saving opportunities. 'As enterprises increase their reliance on complex hybrid cloud architectures, they face a growing number of cloud monitoring and management responsibilities,' said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and lead author of the report. 'Solution providers are easing those burdens and ensuring efficient, resilient operations with innovative AI-powered features.' The report also explores other trends in private and hybrid cloud solutions, including increasing demand for zero-trust security architectures and advancements in backup and storage for faster data restoration. For more insights into private and hybrid cloud challenges faced by enterprises, plus ISG's advice for addressing them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report evaluates the capabilities of 36 providers across two quadrants: Hybrid Cloud Management Platforms and Resiliency Platforms. The report names Broadcom (VMware) and HPE as Leaders in both quadrants. It names BMC Software, CloudBolt Software, Cohesity, Commvault, Dell Technologies, Flexera, HCLSoftware, IBM, Rubrik, ServiceNow and Veeam as Leaders in one quadrant each. In addition, Nutanix is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant. Customized versions of the report are available from ManageEngine and The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Yahoo
5 days ago
- Business
- Yahoo
AI-powered Platforms Ease Hybrid Cloud Management
Enterprises seeking efficiency and resiliency flock to providers offering advanced automation, security, system visibility, ISG Provider Lens® report says STAMFORD, Conn., July 14, 2025--(BUSINESS WIRE)--A growing number of enterprises are adopting advanced hybrid cloud management platforms to improve operational efficiency and ensure business continuity, according to a new global research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens® global Private/Hybrid Cloud — Data Center Solutions report finds that the hybrid cloud management platform (HCMP) market is growing rapidly as providers integrate edge computing, enhance disaster recovery and introduce automation enabled by AI and ML. Increasingly complex hybrid cloud environments, growing cybersecurity threats and evolving regulations are driving demand for HCMPs with these new capabilities. "AI is becoming a foundational element of hybrid cloud management," said Anay Nawathe, ISG cloud delivery lead for the Americas. "Enterprises are seeking it out in solutions that provide a path from reactive, manual management to proactive, intelligent automation." The financial sector has made the largest investments in advanced HCMPs, though the adoption rate is now faster in the healthcare industry, ISG says. Growth is especially strong in Asia Pacific and Latin America, where many enterprises are pursuing digital transformation for greater agility, security and cost efficiency. The addition of AI and edge computing are significant catalysts for this adoption trend. Disaster recovery and resiliency are among the fastest-growing demands within hybrid cloud management, especially in Asia Pacific. AI-enabled HCMP and resiliency solutions aid integration of private, public and edge cloud environments, the report says. They offer real-time monitoring of hybrid cloud environments, predictive analytics and AI agents that can automate complex workflows. Leading solutions also look for security threats and automate regulatory compliance. Enterprises are using these features to better manage and optimize resources and automatically detect and fix anomalies. Companies are embracing resiliency platforms with AI for their ability to conduct continuous risk assessments, predictive disaster recovery and automated failovers, ISG says. Some vendors have helped enterprises significantly improve their return on cloud investments through AI-powered automation, which reduces training costs and improves operational visibility. These resiliency platforms can predict capacity needs and optimize workload placement for high availability and business continuity. Advanced cloud management platforms that offer comprehensive cost visibility, AI-enabled insights and financial accountability are helping enterprises optimize cloud resources through FinOps, one of the top priorities for most organizations, the report says. AI and ML can give organizations a more detailed understanding of cloud spending across platforms and identify and recommend cost-saving opportunities. "As enterprises increase their reliance on complex hybrid cloud architectures, they face a growing number of cloud monitoring and management responsibilities," said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and lead author of the report. "Solution providers are easing those burdens and ensuring efficient, resilient operations with innovative AI-powered features." The report also explores other trends in private and hybrid cloud solutions, including increasing demand for zero-trust security architectures and advancements in backup and storage for faster data restoration. For more insights into private and hybrid cloud challenges faced by enterprises, plus ISG's advice for addressing them, see the ISG Provider Lens® Focal Points briefing here. The 2025 ISG Provider Lens® global Private/Hybrid Cloud — Data Center Solutions report evaluates the capabilities of 36 providers across two quadrants: Hybrid Cloud Management Platforms and Resiliency Platforms. The report names Broadcom (VMware) and HPE as Leaders in both quadrants. It names BMC Software, CloudBolt Software, Cohesity, Commvault, Dell Technologies, Flexera, HCLSoftware, IBM, Rubrik, ServiceNow and Veeam as Leaders in one quadrant each. In addition, Nutanix is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in one quadrant. Customized versions of the report are available from ManageEngine and The 2025 ISG Provider Lens® global Private/Hybrid Cloud — Data Center Solutions report is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens® Research The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. View source version on Contacts Press Contacts: Laura Hupprich, ISG+1 203 517 Julianna Sheridan, Matter Communications for ISG+1 978-518-4520isg@


Business Wire
5 days ago
- Business
- Business Wire
AI-powered Platforms Ease Hybrid Cloud Management
STAMFORD, Conn.--(BUSINESS WIRE)--A growing number of enterprises are adopting advanced hybrid cloud management platforms to improve operational efficiency and ensure business continuity, according to a new global research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. AI is becoming a foundational element of hybrid cloud management. Enterprises are seeking it out in solutions that provide a path from reactive, manual management to proactive, intelligent automation. The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report finds that the hybrid cloud management platform (HCMP) market is growing rapidly as providers integrate edge computing, enhance disaster recovery and introduce automation enabled by AI and ML. Increasingly complex hybrid cloud environments, growing cybersecurity threats and evolving regulations are driving demand for HCMPs with these new capabilities. 'AI is becoming a foundational element of hybrid cloud management,' said Anay Nawathe, ISG cloud delivery lead for the Americas. 'Enterprises are seeking it out in solutions that provide a path from reactive, manual management to proactive, intelligent automation.' The financial sector has made the largest investments in advanced HCMPs, though the adoption rate is now faster in the healthcare industry, ISG says. Growth is especially strong in Asia Pacific and Latin America, where many enterprises are pursuing digital transformation for greater agility, security and cost efficiency. The addition of AI and edge computing are significant catalysts for this adoption trend. Disaster recovery and resiliency are among the fastest-growing demands within hybrid cloud management, especially in Asia Pacific. AI-enabled HCMP and resiliency solutions aid integration of private, public and edge cloud environments, the report says. They offer real-time monitoring of hybrid cloud environments, predictive analytics and AI agents that can automate complex workflows. Leading solutions also look for security threats and automate regulatory compliance. Enterprises are using these features to better manage and optimize resources and automatically detect and fix anomalies. Companies are embracing resiliency platforms with AI for their ability to conduct continuous risk assessments, predictive disaster recovery and automated failovers, ISG says. Some vendors have helped enterprises significantly improve their return on cloud investments through AI-powered automation, which reduces training costs and improves operational visibility. These resiliency platforms can predict capacity needs and optimize workload placement for high availability and business continuity. Advanced cloud management platforms that offer comprehensive cost visibility, AI-enabled insights and financial accountability are helping enterprises optimize cloud resources through FinOps, one of the top priorities for most organizations, the report says. AI and ML can give organizations a more detailed understanding of cloud spending across platforms and identify and recommend cost-saving opportunities. 'As enterprises increase their reliance on complex hybrid cloud architectures, they face a growing number of cloud monitoring and management responsibilities,' said Shashank Rajmane, senior manager and principal analyst, ISG Provider Lens Research, and lead author of the report. 'Solution providers are easing those burdens and ensuring efficient, resilient operations with innovative AI-powered features.' The report also explores other trends in private and hybrid cloud solutions, including increasing demand for zero-trust security architectures and advancements in backup and storage for faster data restoration. For more insights into private and hybrid cloud challenges faced by enterprises, plus ISG's advice for addressing them, see the ISG Provider Lens ® Focal Points briefing here. The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report evaluates the capabilities of 36 providers across two quadrants: Hybrid Cloud Management Platforms and Resiliency Platforms. The report names Broadcom (VMware) and HPE as Leaders in both quadrants. It names BMC Software, CloudBolt Software, Cohesity, Commvault, Dell Technologies, Flexera, HCLSoftware, IBM, Rubrik, ServiceNow and Veeam as Leaders in one quadrant each. In addition, Nutanix is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in one quadrant. Customized versions of the report are available from ManageEngine and The 2025 ISG Provider Lens ® global Private/Hybrid Cloud — Data Center Solutions report is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens ® Research The ISG Provider Lens ® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Yahoo
29-01-2025
- Business
- Yahoo
GenAI, Tight Budgets Boost Cloud Services Demand in Brazil
Companies turn to service providers to balance rapid technology adoption with cost efficiency, ISG Provider Lens™ report says SíO PAULO, January 29, 2025--(BUSINESS WIRE)--A growing number of enterprises in Brazil are investing in public cloud services, often to address the challenges of developing generative AI capabilities while reducing IT costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Brazil finds that public cloud use continues to grow in the country, as in other regions, and GenAI initiatives are widely believed to be a major reason for this growth. The leading hyperscalers — AWS, Azure, Google Cloud and Oracle — have expanded their partner networks and joined with providers to educate users about AI, analytics and GenAI. "Public cloud revenue has bounced back, while GenAI remains a top priority for many companies in Brazil," said Anay Nawathe, ISG cloud delivery lead for the Americas. "As enterprises try to harness GenAI in the face of intense budget pressures, they rely on service provider expertise." Only a small number of Brazilian enterprises have begun using GenAI for business functions other than chatbots, the report says. GenAI-powered conversational agents are being piloted to enhance customer support, and some internal teams are using GenAI semantic search to accelerate decision-making. While this illustrates that the technology has value beyond this early application, it shows how far GenAI has to go before it is widely deployed. Companies are hiring providers to help them overcome challenges such as implementation, usage tracking and cost control. As they invest in advanced technologies and build complex multi-cloud architectures to remain competitive, more companies in Brazil are engaging with cloud consulting and transformation providers, ISG says. These help enterprises build optimized cloud environments that balance performance, cost efficiency and data sovereignty. While supporting clients' immediate digital transformation needs, leading consulting providers also provide long-term road maps. GenAI also increases cloud resource consumption and introduces complex implementation and maintenance requirements, the report says. Companies in Brazil are hiring managed services providers for technical support and cloud infrastructure management. FinOps services and cloud optimization have become key focus areas for enterprises. Providers help clients establish strong financial controls and governance frameworks to keep multi-cloud environments cost-efficient in the long term. ISG expects GenAI to broaden cloud management services to include monitoring GenAI usage, security and privacy and comparing GenAI options across different clouds. "By embracing GenAI, Brazilian enterprises are taking on new operational and cost challenges," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "As managed service offerings evolve, they should help companies optimize the use of this new technology." The report also examines other public cloud trends in Brazil, including growing interest in data sovereignty and on-premises cloud appliances and its effect on demand for SAP S/4HANA infrastructure services. For more insights into the public cloud challenges enterprises face in Brazil, see the ISG Provider Lens™ Focal Points briefing here. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Brazil evaluates the capabilities of 35 providers across five quadrants: Consulting and Transformation Services, Managed Services, FinOps Services and Cloud Optimization, Hyperscale Infrastructure and Platform Services and SAP HANA Infrastructure Services. The report names Accenture, Capgemini, Dedalus, Kyndryl, Skyone and TIVIT as Leaders in three quadrants. It names AWS, Microsoft, and Wipro as Leaders in two quadrants. Oracle, T-Systems and Unisys are named as Leaders in one quadrant each. In addition, Stefanini is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in one quadrant. Customized versions of the report are available from AWS, TIVIT and Unisys. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2024 among public cloud service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Brazil is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit View source version on Contacts Press Contacts: Will Thoretz, ISG+1 203 517 Thábata Mondoni, Mondoni Press for ISGMobile: +55 11 98671 5652thabata@ Sign in to access your portfolio