Latest news with #AnkerPowerCore
CNET
a day ago
- CNET
Anker Recalls More Power Banks for Fire, Explosion Risk: How to Get a Free Replacement or Gift Card
Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker's products are made in China. In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are: Anker Power Bank 10000 Model A1257 Anker Power Bank 20000 Model A1647 Anker MagGo Power Bank 10000 Model A1652 Anker Zolo Power Bank 20000 Model A1681 Anker Zolo Power Bank 20000 Model A1689 Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. The Consumer Products Safety Commission previously reported that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices or offer $30 gift cards for Anker's online store, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. It's unclear so far how many products in addition to the 1.1 million previously reported are affected. A message to a representative for Anker was not immediately returned. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
NBC News
13-06-2025
- NBC News
This popular portable phone charger was just recalled — here's how to tell if yours is impacted
There's nothing more inconvenient than having your phone run out of battery when you're out and about. Which is why keeping a power bank with you to charge your phone when you travel or when you're away from home for long stretches can be a smart move. If you agree and have a go-to power bank, you're going to want to pay attention to this news: More than one million Anker PowerCore power banks have been recalled due to potential fire and burn risk. Below, you will find all the details to determine if you're impacted. Why was the Anker PowerCore recalled? The U.S. Consumer Product Safety Commission has recalled over one million Anker PowerCore 10000 power banks due to 19 reports of fires and explosions. The impacted model number is A1263 and they were sold on Amazon, Newegg and eBay between June 2016 and December 2022. Of the 19 reports the Commission received, two involved incidents of minor burns and 11 involved property damage totaling nearly $61,000. If you have one of the impacted power banks, you can fill out a form on Anker's website to receive a new power bank or a $30 gift card. Anker also advises people with this power bank not to throw them in the trash. Instead, you should contact your local electronics recycling center to dispose of it. Power banks to use instead If you're looking for a new power bank, we've compiled a list of NBC Select editor favorites, as well as some highly rated options to use instead of the Anker PowerCore. Another model from Anker, this portable charger is small and comes with a foldable USB-C connector. It has a 5,000mAh battery, which will hold a full charge for your phone. The charger also comes in various colors, including black and ice blue. This portable charger features a technology called BoostCharge, which is designed to charge your devices, according to the brand quickly. It has three ports, allowing you to charge multiple devices simultaneously and add up to 40 hours of battery life to your items. This portable charger can charge your phone from 0% to 70% in 30 minutes, according to the brand. It has a built-in lightning cable, as well as a USB-C cable. It also has output ports for USB-A and USB-C cables. The 27,000mAh battery can fully charge your phone up to 8 times, according to the brand. This charger can be charged with solar power, making it great for camping trips. If you are an iPhone user, consider this MagSafe charger from Clutch. It attaches to the back of your phone and can provide your phone with a full charge using its 5,000mAh battery. One thing to note: It's not compatible with iPhone 15 and beyond. Why trust NBC Select? Bethany Heitman is a contributor at NBC Select and a journalist who regularly covers topics like beauty, home and lifestyle.
CNET
13-06-2025
- CNET
Anker Recalls PowerCore 10000 Power Banks for Burning or Exploding. Learn How to Get a Free Replacement
On Thursday, June 12, electronics maker Anker announced an official recall of Anker PowerCore 10000 power banks with the model number A1263. The company had received 19 reports of the portable chargers catching fire and exploding. The Consumer Products Safety Commission reports that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. The PowerCore, made in China, is now one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected are the A1263 model of the PowerCore 10000 power bank that were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker A1263 Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
Yahoo
13-06-2025
- Yahoo
Do you have an Anker power bank? 1 million devices recalled after reported fire hazards
A brand of power banks used to charge mobile devices is being recalled due to several reported fires. According to a press release from Anker Innovations, the company said it's recalling over 1 million of its Anker PowerCore 10000 power banks (Model: A1263). Power banks produced between January 1, 2016, and October 30, 2019, and sold in the U.S. from June 1, 2016, to December 31, 2022, may present a fire safety risk due to a potential defect in the lithium-ion battery. This defect can cause overheating, which may lead to melting of plastic components, smoke emissions, and potential fire hazards. The recall notice cited cases of minor burns sustained by users and 11 instances of property damage amounting to over $60,700. Here's what you need to know if you've purchased one of these power banks. Here's what you need to do if you own this model of the Anker PowerCore: Verify your model and serial number. On the bottom of the device, look for "Anker PowerCore 10000" with Model Number A1263. You can locate the serial number and use Anker's serial number verification tool to check whether your unit is part of the recall. After locating the serial number, enter both the model and serial numbers into the recall form, along with photos of the device's bottom to confirm the details. Anker is offering customers the option of either a $30 gift card refund or a replacement Anker power bank. As per the Anker recall website: "To participate in this recall, please make sure you have the following: (1) your name and contact information, (2) proof of purchase (such as an order invoice), or, if you do not have proof of purchase, a photo of the recalled portable charger with the submission date and the word "recall" or "recalled" written on it in permanent marker, and (3) a photo of the recalled portable charger showing the model number and serial number (SN), which are printed on the bottom of the device." Please see example images below: If you have a recalled product, you should do the following: Stop using the product immediately. Don't throw away your product until you have confirmation that it's part of the recall. Locate the serial number and enter both the model and serial numbers into the recall form. Include photos of the device's bottom for verification. You can also contact Anker from 6 a.m. to 5 p.m. PT, Monday through Friday, at (800) 988-7873. This article originally appeared on Austin American-Statesman: Over 1M Anker PowerCore 10000 power banks recalled due to fire risk
Yahoo
12-06-2025
- Yahoo
More Than 1 Million Anker Power Banks Are Being Recalled For Fire Risk
More than 1 million Anker PowerCore power banks are being recalled due to fire and burn hazards after nearly two dozen reports of them overheating, causing fires and explosions. Owners of Anker PowerCore 10000 power banks with the model number A1263 should stop using the recalled devices immediately and contact Anker for a free replacement. According to the Consumer Product Safety Commission, the power banks in question were sold on Amazon, Newegg and eBay from June 2016 through December 2022. At least 1,158,000 of the A1263 power banks have been sold. Anker has received 19 reports of fires and explosions, including two reports of minor burn injuries, and 11 reports of property damage totaling more than $60,700. If you're one of the many, many people who own one of the recalled power banks, do not dispose of it in the trash, recycling bin or in used battery recycling boxes, where it could cause a fire. Instead, contact your local collection center or electronics recycling service for further instructions. Consumers with recalled power banks can submit a form online here to receive either a replacement power bank or a $30 gift card. While a recall of 1.1 million devices is nothing to sniff at, it's peanuts compared to Samsung's Galaxy Note 7 snafu in 2016, which also had batteries that could spontaneously ignite. After one of the infamous phones ignited on a Southwest flight, forcing its evacuation, consumers with the premium smartphones were banned from flying with them, even when turned off. Some 2.5 million of the devices had to be recalled, leading to an estimated $5 billion in lost revenue for the Korean tech giant. Why All Those Samsung Phones Caught On Fire PSA: Amazon Has An 'Internet Famous' Section And These 38 Items Are Some Of The Shining Stars Reviewers Love This All-In-One Emergency Gadget To Prep For Summer Storms We Found A Charger That Can Power Up To 8 Devices At Once — And It's At A Shockingly Low Price Right Now
