Latest news with #AnkerZoloPowerBank
The Irish Sun
2 days ago
- The Irish Sun
Urgent ‘fire risk' recall for FIVE popular gadgets that can melt and spark blazes – but you can claim a free replacement
A POPULAR gadget is being recalled over fears that five models could melt and spark blazes. Shoppers are urged to 2 2 These five models have been affected by the recall Credit: Anker Chinese electronics manufacturer Anker has urgently recalled five models of power banks. Owners of the products have been told to stop using the them 'immediately due to the risk of overheating, melting, smoke, or fire.' 'While the likelihood of malfunction is considered minimal, out of an abundance of caution, we have decided to initiate a voluntary global recall of several Anker power bank models,' Anker said. Read more tech stories Earlier this year, Anker The company cited a "potential issue" with lithium ion batteries provided by a supplier. How To Check If You Have An Affected Power Bank The five products affected by the new recall are as follows: Anker Power Bank (model A1257 and A1647) Anker MagGo Power Bank (model A1652) Anker Zolo Power Bank (model A1681 and A1689) Most read in Tech You can identify the model you have by looking at the model number on the back or side of the device. If you have one of the affected devices, immediately stop using it and store it in a safe location. TSA Bans Power Banks in Checked Luggage: Key Changes for Travelers in 2025 Anyone affected by the recall can get a free replacement power bank, or a gift card to use on the Anker website. To claim either, simply fill out the How To Dispose Of Your Powerbank Once you have received confirmation that your power bank qualifies for a replacement, Anker shared that you must dispose of it at a facility that accepts recalled lithium-ion batteries. "Do not discard this recalled lithium-ion battery in the trash or general recycling streams (e.g., street-level or curbside recycling bins)", Anker said. Your product recall rights Chief consumer reporter James Flanders reveals all you need to know. Product recalls are an important means of protecting consumers from dangerous goods. As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action. But it's often left up to supermarkets to notify customers when products could put them at risk. If you are concerned about the safety of a product you own, always check the manufacturer's website to see if a safety notice has been issued. When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault. If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer. They should usually provide you with more information and a contact number on its safety notice. In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected. You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item "These drop-off points are not equipped to handle recalled lithium-ion products like power banks." Recalled lithium-ion batteries must be handled differently from regular batteries because they pose a higher fire risk. You can usually take lithium-ion batteries to recycling centres, which have facilities for disposing of electronic waste. Some large supermarkets also have collection points for lithium-ion batteries and other electricals. If you have any questions or need further assistance, please contact support@ Please include 'Anker 321 Power Bank Recall' in the subject line The company also offers telephone support.
Scottish Sun
2 days ago
- Scottish Sun
Urgent ‘fire risk' recall for FIVE popular gadgets that can melt and spark blazes – but you can claim a free replacement
A POPULAR gadget is being recalled over fears that five models could melt and spark blazes. Shoppers are urged to return the devices immediately, and can claim a free replacement. 2 2 These five models have been affected by the recall Credit: Anker Chinese electronics manufacturer Anker has urgently recalled five models of power banks. Owners of the products have been told to stop using the them 'immediately due to the risk of overheating, melting, smoke, or fire.' 'While the likelihood of malfunction is considered minimal, out of an abundance of caution, we have decided to initiate a voluntary global recall of several Anker power bank models,' Anker said. Earlier this year, Anker recalled another power bank model, the A1263 PowerCore 10000. The company cited a "potential issue" with lithium ion batteries provided by a supplier. How To Check If You Have An Affected Power Bank The five products affected by the new recall are as follows: Anker Power Bank (model A1257 and A1647) Anker MagGo Power Bank (model A1652) Anker Zolo Power Bank (model A1681 and A1689) You can identify the model you have by looking at the model number on the back or side of the device. If you have one of the affected devices, immediately stop using it and store it in a safe location. TSA Bans Power Banks in Checked Luggage: Key Changes for Travelers in 2025 Anyone affected by the recall can get a free replacement power bank, or a gift card to use on the Anker website. To claim either, simply fill out the Product Recall Submission Form on the Anker website, alongside a verified product serial number or proof of purchase. How To Dispose Of Your Powerbank Once you have received confirmation that your power bank qualifies for a replacement, Anker shared that you must dispose of it at a facility that accepts recalled lithium-ion batteries. "Do not discard this recalled lithium-ion battery in the trash or general recycling streams (e.g., street-level or curbside recycling bins)", Anker said. Your product recall rights Chief consumer reporter James Flanders reveals all you need to know. Product recalls are an important means of protecting consumers from dangerous goods. As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action. But it's often left up to supermarkets to notify customers when products could put them at risk. If you are concerned about the safety of a product you own, always check the manufacturer's website to see if a safety notice has been issued. When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault. If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer. They should usually provide you with more information and a contact number on its safety notice. In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected. You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item "These drop-off points are not equipped to handle recalled lithium-ion products like power banks." Recalled lithium-ion batteries must be handled differently from regular batteries because they pose a higher fire risk. You can usually take lithium-ion batteries to recycling centres, which have facilities for disposing of electronic waste. Some large supermarkets also have collection points for lithium-ion batteries and other electricals. If you have any questions or need further assistance, please contact support@ Please include 'Anker 321 Power Bank Recall' in the subject line The company also offers telephone support.
CNET
2 days ago
- CNET
Anker Recalls More Power Banks for Fire, Explosion Risk: How to Get a Free Replacement or Gift Card
Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker's products are made in China. In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are: Anker Power Bank 10000 Model A1257 Anker Power Bank 20000 Model A1647 Anker MagGo Power Bank 10000 Model A1652 Anker Zolo Power Bank 20000 Model A1681 Anker Zolo Power Bank 20000 Model A1689 Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. The Consumer Products Safety Commission previously reported that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices or offer $30 gift cards for Anker's online store, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. It's unclear so far how many products in addition to the 1.1 million previously reported are affected. A message to a representative for Anker was not immediately returned. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
Time of India
2 days ago
- Time of India
Anker recalls five more power banks; second time in less than 30 days; models impacted include…
Representative Image Anker is recalling another five power banks, making a second recall this month. According to The Verge, the company has warned customers worldwide to stop using five additional power bank models due to the risk of overheating, smoke, melting, or fire. The issue is linked to lithium-ion batteries provided by one of its suppliers, which may pose safety hazards. Anker, as per the report, says the risk of malfunction is low, but it is recalling the products as a safety measure. This follows a similar recall earlier this month involving the Anker PowerCore 10000 (model A1263) sold in the United States. Which Anker power banks are recalled The five newly recalled models include: Anker Power Bank (models A1257 and A1647), Anker MagGo Power Bank (model A1652), and Anker Zolo Power Bank (models A1681 and A1689). Users can identify if they own one of the affected products by checking the model number on the back or side of the device. What users should do Customers in the US can receive a free replacement or an Anker gift card by filling out a recall claim form on the company's website. They will need to provide a product serial number or proof of purchase to be eligible. While no specific purchase date range has been mentioned for these five models, Anker advises users to stop using them immediately and dispose of them properly. How customers should dispose affected Anker powerbanks Anker emphasizes that recalled power banks should not be thrown in the trash or regular recycling bins due to fire risks. Instead, users must take them to a certified facility that handles lithium-ion batteries. Disposing of them incorrectly could cause fires or environmental harm. AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Engadget
4 days ago
- Engadget
Anker issues another recall for multiple power banks that pose fire safety risk
Anker has issued its second recall this month for several power bank models sold around the world, as MacRumors has reported. If you'll recall, its previous recall that launched earlier this month focused on the Anker PowerCore 10000 power bank model A1263, which were sold between June 1, 2016 and December 31st, 2022 in the United States. The company found that the lithium-ion battery it used for the model has a risk of overheating that could then lead to the power bank melting, producing smoke and, ultimately, catching fire. Now, Anker has issued a global recall for multiple products sold in several markets around the world. Those products are the Anker Power Bank (10K, 22.5W) Model A1257, Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) Model A1647, Anker MagGo Power Bank (10,000mAh, 7.5W) Model A1652, Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) Model A1681 and Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) Model A1689. The company said that it implemented a series of enhanced quality assurance protocols earlier this year, all of which were designed to detect manufacturing issues. It found that those particular models use lithium-ion battery cells from a single vendor, which are at risk of overheating and causing fire. The company said that the chances of malfunction are minimal, but it launched the recall out of an abundance of caution anyway and is advising customers to stop using affected models. You can check if your device is affected on the recall's official page where you can enter its serial number. A proof of purchase will be required to be qualified for the program, but if you can provide the requirements needed, you can choose between a replacement or a gift card that you can use on Anker's website. If you buy something through a link in this article, we may earn commission.
