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Asos launches loyalty programme for UK customers
Asos launches loyalty programme for UK customers

Fashion United

time03-07-2025

  • Business
  • Fashion United

Asos launches loyalty programme for UK customers

E-commerce retailer Asos has launched a new loyalty programme for UK customers offering benefits and experiences to those who sign up. Dubbed ' the programme's official launch follows what the company said was a 'successful trial' that began in March. Customers can sign up to four tiers: Stylist, which is free to join; Curator, for those spending 100 pounds annually; Icon, at an annual spend of 350 pounds; and A-Lister, a 750 pound annual spend. While Asos noted that the programme will continue to evolve on customer feedback, for now, the company said signing up will grant access to features like early access to sales and priority back-in-stock alerts, as well as invites to exclusive events. In a release, Macy Hong, head of loyalty at Asos, said: 'Our customers want to engage with Asos in a way that goes beyond just shopping. creates opportunities for them to connect with the brand, discover new fashion and gain access to exclusive experiences. 'It's a programme designed to reward loyalty while staying true to what makes Asos exciting and relevant – a dynamic fashion mix of our own brands and curated selection of partner brands.'

Asos reports profitability turnaround in H1 2025
Asos reports profitability turnaround in H1 2025

Fashion United

time24-04-2025

  • Business
  • Fashion United

Asos reports profitability turnaround in H1 2025

UK-based online fashion retailer Asos has announced a significant turnaround in profitability for the first half of fiscal year 2025, showcasing the early success of its new commercial model implemented over the past two years. The company reported a positive adjusted EBITDA increase of approximately 60 million pounds year-on-year in the first half period, attributing this growth to its revamped commercial strategy and consistent cost management. Asos reports improved H1 results In the UK, Asos's largest market, Asos Design total sales saw a 9 percent increase, contributing to market share growth. Globally, own-brand full-price sales also returned to growth during the first half. Overall revenues declined by 13 percent to 1.3 billion pounds, aligning with previous guidance and FY24 trends, primarily due to the annualizing of declines in older inventory and optimized performance marketing. CEO José Antonio Ramos Calamonte expressed confidence in the company's progress, stating, '"H1 FY25 is the strongest sign yet that our new commercial model is working. We are driving a significant transformation in profitability, with positive adjusted EBITDA up by £60m YoY.' 'Importantly, these successes have been achieved whilst maintaining strong cost control and improving our inventory health.' The company highlighted a positive customer response to increased product freshness and faster speed to market. This was reflected in a gross margin increase of around 500 basis points, driven by reduced markdown activity and a higher proportion of full-price sales. Asos also expanded its brand portfolio, adding over 25 new brand partners in the first six month period, including Bimba y Lola, Jimmy Fairly, and Oh Polly, with an additional 40 brands slated to launch in the second half, alongside more exclusive collections. Asos reiterates FY25 profitability outlook Looking ahead, the company's initiatives include the launch of the loyalty program, live shopping features, enhanced search and personalization, and further leveraging AI across the business. Reiterating its FY25 profitability guidance, Asos expects a gross margin of at least 46 percent and an adjusted EBITDA increase of at least 60 percent to between 130 million pounds and 150 million pounds, driven by a significant increase in its full-price sales mix. For FY25, revenue growth is expected towards the bottom end of the consensus range of negative 9 percent to negative 2 percent, while GMV growth is projected to be 1 to 2 percentage points better than revenue growth.

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