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Alaska Airlines resumes flights after 'IT outage'
Alaska Airlines resumes flights after 'IT outage'

Yahoo

timea day ago

  • Yahoo

Alaska Airlines resumes flights after 'IT outage'

Alaska Airlines said Monday it had resumed operations after hours earlier requesting its fleet be grounded because of an "IT outage." The airline apologized for the disruption, and urged travelers to check their flight status before heading to the airport -- adding it "will take some time to get our overall operations back to normal". The airline earlier told AFP it "experienced an IT outage that's impacting our operations" and that it had "requested a temporary, system-wide ground stop for Alaska and Horizon Air flights until the issue is resolved." Before the grounding was lifted, the US Federal Aviation Administration (FAA) status page showed all destinations affected by the halt of Alaska's mainline aircraft. "We apologize for the inconvenience," Alaska Airlines said in a statement. "As we reposition our aircraft and crews, there will most likely be residual impacts to our flights." In a separate statement posted on X, the airline said it has "resolved its earlier IT outage", without giving details. The grounding drew a backlash from frustrated passengers. "This is brutal. We've been sitting at the airport for two hours," wrote an X user named Caleb Heimlich in one of such replies. "It's 10:20 pm, people are tired, hungry, etc. This is not okay," said another. Alaska last year also experienced an IT outage that caused significant disruption to its operations, including delayed flights. At the time, multiple users complained they were facing difficulties accessing its app and website. - Active attacks? - The airline's latest outage comes a day after Microsoft warned of "active attacks" targeting server software used by businesses to share internal documents and urged security updates. Alaska Airlines did not immediately respond to AFP's request to clarify whether the outage was linked to the Microsoft issue. The incident also comes more than a year after a door plug section of a newly delivered Boeing 737 Max 9 blew out during an Alaska Airlines flight between Portland, Oregon and Ontario, California in January last year. The 171 passengers and six crew members survived the rapid decompression, but the FAA later grounded many Boeing 737-9 aircraft operated by US airlines. Last month, US investigators said Boeing's failure to provide adequate training to manufacturing staff was a driving factor in the near-catastrophic Alaska Airlines mid-flight blowout. Alaska Air Group has a fleet of 325 aircraft, comprising 238 Boeing 737 planes and 87 Embraer 175 aircraft, according to its website. cdl/fox Solve the daily Crossword

Alaska Airlines Resumes Flights After 'IT Outage'
Alaska Airlines Resumes Flights After 'IT Outage'

Int'l Business Times

time2 days ago

  • Int'l Business Times

Alaska Airlines Resumes Flights After 'IT Outage'

Alaska Airlines said Monday it had resumed operations after hours earlier requesting its fleet be grounded because of an "IT outage." The airline apologized for the disruption, and urged travelers to check their flight status before heading to the airport -- adding it "will take some time to get our overall operations back to normal". The airline earlier told AFP it "experienced an IT outage that's impacting our operations" and that it had "requested a temporary, system-wide ground stop for Alaska and Horizon Air flights until the issue is resolved." Before the grounding was lifted, the US Federal Aviation Administration (FAA) status page showed all destinations affected by the halt of Alaska's mainline aircraft. "We apologize for the inconvenience," Alaska Airlines said in a statement. "As we reposition our aircraft and crews, there will most likely be residual impacts to our flights." In a separate statement posted on X, the airline said it has "resolved its earlier IT outage", without giving details. The grounding drew a backlash from frustrated passengers. "This is brutal. We've been sitting at the airport for two hours," wrote an X user named Caleb Heimlich in one of such replies. "It's 10:20 pm, people are tired, hungry, etc. This is not okay," said another. Alaska last year also experienced an IT outage that caused significant disruption to its operations, including delayed flights. At the time, multiple users complained they were facing difficulties accessing its app and website. The airline's latest outage comes a day after Microsoft warned of "active attacks" targeting server software used by businesses to share internal documents and urged security updates. Alaska Airlines did not immediately respond to AFP's request to clarify whether the outage was linked to the Microsoft issue. The incident also comes more than a year after a door plug section of a newly delivered Boeing 737 Max 9 blew out during an Alaska Airlines flight between Portland, Oregon and Ontario, California in January last year. The 171 passengers and six crew members survived the rapid decompression, but the FAA later grounded many Boeing 737-9 aircraft operated by US airlines. Last month, US investigators said Boeing's failure to provide adequate training to manufacturing staff was a driving factor in the near-catastrophic Alaska Airlines mid-flight blowout. Alaska Air Group has a fleet of 325 aircraft, comprising 238 Boeing 737 planes and 87 Embraer 175 aircraft, according to its website.

Alaska receives more deliveries of Hawaiian's Amazon-supplied aircraft
Alaska receives more deliveries of Hawaiian's Amazon-supplied aircraft

Business Journals

time26-04-2025

  • Business
  • Business Journals

Alaska receives more deliveries of Hawaiian's Amazon-supplied aircraft

Since its acquisition of Hawaiian Airlines, Alaska Air Group said its revamped cargo division will play a significant role in driving revenue. Story Highlights Hawaiian Airlines received two more cargo planes supplied by as part of a 2022 deal. Alaska Air Group recently completed co-location of Hawaiian and Alaska cargo operations. Alaska says the revamped cargo operation will play a significant role in driving revenue. Hawaiian Airlines has received two more freighter aircraft, adding to Alaska Air Group's cargo fleet as the company works to integrate Alaska and Hawaiian air cargo operations. Since its acquisition of Hawaiian Airlines, Alaska Air Group (NYSE: ALK) said its revamped cargo division will play a significant role in driving revenue. Most recently, the company completed the co-location of some Alaska and Hawaiian air cargo operations and introduced unified cargo-booking systems. Cargo services use both freighter aircraft as well as the bellies of passenger aircraft and, on Thursday, Alaska announced that its overall fleet increased by eight aircraft: four Boeing 737-9 aircraft, one Boeing 787-9, one Embraer E175, and two Airbus A330-300 freighters. This means Hawaiian Air Cargo now has eight of the 10 Airbus A330-300 freighters it expects to operate as part of a contract, signed in October 2022, with Inc., a deal Alaska inherited from Hawaiian in its acquisition of the airline. In Q4 of 2024, Hawaiian had six A330-300 freighters and at that time Alaska said all four would be delivered this year. The contract with Hawaiian states Amazon has warrants to take a 15% equity stake in Hawaiian Airlines over the lifespan of the contract, conditioned on meeting a spending threshold of $1.8 billion. As previously reported by Puget Sound Business Journal, Alaska agreed to buy out Amazon's warranties in Hawaiian, which could impact the deal. On Thursday, Alaska also expanded widebody service with Alaska Air Cargo and Hawaiian Air Cargo by increasing its daily Honolulu-to-Seattle service from one to three widebody aircraft and added a second Boeing 787 to its daily Honolulu–Los Angeles service, decisions it said has optimized its cargo capacity. Cargo operations between the two airlines serve more than 130 destinations and in March, the company announced customers can now book shipments across both networks under a single airway bill, which is a contract between the shipper and the airline. As a result of the unified cargo booking systems, Alaska said access to its cargo network will be determined on the origin of the shipment. Alaska co-located cargo operations this year in four Hawaiian locations — Honolulu, Maui, Kona, and Lihue — and at New York City's John F. Kennedy International Airport and Seattle-Tacoma International Airport. On June 23, it expects to co-locate at Portland International Airport as well as other stations later this year. Additionally, in mid-May, Alaska Air Group will launch its first international long-haul shipping service between Seattle and Tokyo Narita. In an unaudited summary form of the company's income statement in its first-quarter earnings, Alaska reported a 91% increase in operating revenue for "cargo and other revenue" ending March 31 with $122 million, compared to $64 million during the same period last year. "We achieved record revenues of $11.7 billion, driven by the strength of our diversified revenue base, 48% of which was generated through our premium products, loyalty, ancillaries and cargo," the company said in its earnings report. "... Our new international routes and growing cargo business will lead to diversifying our revenue base with outsized growth in our cargo business, which is so critical to the communities we serve."

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