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Forbes
a day ago
- Business
- Forbes
The Real Wallet War Isn't Apple Vs. Google. It's Platforms Vs. Merchants
Everyone wants to own your wallet. Apple, Amazon, Klarna and Samsung are all building their own gateways to own the customer experience. But this isn't just a race to replace your physical card. It's a deeper power shift that many merchants are only beginning to understand. The real wallet war isn't between payment apps. It's between platforms and merchants. And the battleground is customer control. Wallets used to be utilities. Now they decide who gets seen, which offers get surfaced, and which brands stay top of mind. Whoever owns the wallet owns the transaction and the relationship. This shift is already underway. And the smartest merchants are taking action. Wallets Are Now Commerce Platforms Wallets have evolved from payment tools to decision engines. Every tap influences rewards, credit, identity, and brand exposure. They're no longer just a step in checkout. They're the surface where decisions get made. Apple and Amazon are building closed ecosystems. Klarna is embedding into browsers and checkout flows. Samsung is playing a different game by focusing on access, integration, and utility. At the same time, brand-owned wallets are gaining traction. Merchants are embedding payments and loyalty inside their apps to preserve data, deepen engagement, and drive conversion. The Three Levers That Define Wallet Winners Winning wallets succeed across three strategic levers: Who's Getting It Right Samsung Wallet emphasizes flexibility. It supports payments, loyalty cards, IDs, car keys, and even crypto credentials. Its utility-first approach is resonating in markets where interoperability matters. Amazon, through Buy with Prime, is turning its wallet into infrastructure. Stored credentials and trusted delivery are extending far beyond its own marketplace. Retailers like Walmart, Starbucks, and Target treat wallets as strategic assets. Their apps bring together payments, loyalty, and offers into one branded flow. That gives them more control, more data, and more reasons for customers to come back. Why Merchants Are Reassessing Wallet Strategy The conversation has shifted. It's no longer 'Should we support wallets?' It's 'How do we offer speed and simplicity without giving up the relationship?' Merchants are asking better questions. Does this wallet return data or just dollars? Does it reinforce our brand or replace it? Are we building loyalty or outsourcing it? More brands are looking to offer installment options, loyalty features, and personalized offers inside their own experience. Redirecting to third parties often means handing off the customer and the data that powers growth. Regulation and the New Playbook for Wallets Regulators are watching. In the U.S., the DOJ is investigating Apple's limits on NFC access. In Europe, the Digital Markets Act is already forcing structural change. This isn't just about fairness. It's about how digital commerce gets built. Platforms that extract value while blocking data or access are now under pressure. AI and the Risk of Being Written Out Artificial intelligence is reshaping the wallet landscape. The next evolution won't be about faster payments or stronger security. It will be about anticipating intent and influencing behavior. We're entering the age of predictive payments, invisible checkout, and personalized offers. But the question isn't just what AI can do. It's who it will serve. In closed platforms, AI will optimize for the platform. It will retain users and prioritize internal value. In open ecosystems, AI can enhance brand connection, drive conversion, and create loyalty that sticks. The real battleground isn't the checkout screen. It's the intelligence layer that guides customers there. This creates risk. Smarter wallets are already deciding which brand to show, what offer to surface, what method to suggest. If you're not part of that logic, your brand becomes invisible. Still in the cart, but out of the relationship. That's not convenience. That's disintermediation. Be the Brand in the Wallet, Not Just the Shipment Behind It This is not a payments story. It's a control story. Wallets are becoming the interface layer of digital commerce. They influence discovery, loyalty, and decision-making. The winners will treat wallets as strategic channels. Branded. Data-rich. AI-smart. Built around experience, not just access. You don't need to own the rails. But you do need to own the moment. Because in the wallet era, whoever owns the experience owns the relationship.
Malaysian Reserve
05-06-2025
- Business
- Malaysian Reserve
Momentum Commerce Celebrates Fourth Anniversary with the Opening of a New Boston Office
Digital Commerce Technology and Services Company Manages $500M+ in Retail Media Spend, Drives $10B+ in Client Sales, and Opens Larger Boston Office to Fuel Continued Expansion BOSTON, June 5, 2025 /PRNewswire/ — Momentum Commerce celebrated its fourth anniversary and extraordinary growth with the opening of a new Boston office in the heart of Back Bay at 10 Saint James Avenue. Since its launch in 2021, Momentum Commerce has grown exponentially, reflecting surging demand for its technology platform Velocity™ and data-driven commerce and media services. In just four years of operation, Momentum Commerce has: Built a team of 60+ marketplace experts across data science, engineering, and client services Launched Velocity™, an industry-leading digital retail technology platform covering 37M products and 879k brands to guide strategic decisions on assortment, merchandising, pricing, inventory forecasting, and advertising Managed over $500 million in retail media investment for enterprise brand clients Delivered more than $10 billion in digital retail sales to enterprise brand clients Opened world-class offices in New York City and Boston Presented lectures on Amazon and Retail Media at Harvard Business School Published data analysis featured in the Financial Times, Bloomberg, Newsweek, USA Today, and many other publications Earned recognition as a top-3 independent Amazon Advertising Agency partner The new Boston office features premium collaborative and focussed work spaces alongside advanced technical infrastructure. With the upgraded, larger workspace, Momentum Commerce is positioned to accelerate its innovation in AI-powered retail solutions while supporting the company's rapid scaling. Client Success and Strategic Partnerships Momentum Commerce's exponential growth is driven by a roster of renowned clients and strategic industry partnerships. The firm works with well-known consumer brands – including Beats by Dre, Crocs, Generac, HEYDUDE, Peloton, Sitka Gear, Stella & Chewy's, Solo Stove, Therabody, Vari, Boll & Branch and more – delivering data-driven solutions that consistently drive market-leading results in online marketplaces. Through strategic partnerships with Amazon, Momentum Commerce is delivering exceptional results across multiple channels. Crocs' HEYDUDE achieved remarkable performance metrics working with Momentum Commerce, including an 11.4x return on ad spend across using Amazon DSP, with 46.8% of conversions representing new customer acquisition. The partnership also drove a +13.3% increase in average order value for Buy with Prime orders, demonstrating Momentum Commerce's ability to drive both growth and profitability across multiple sales channels. Therabody achieved a remarkable 148% year-over-year increase in Amazon sales on Cyber Monday (Therabody scores sales with Amazon Ads strategy | Amazon Ads). IQBAR saw its Amazon sales surge by 194% during Prime Day (Momentum Commerce helps drive Prime Day sales | Amazon Ads), showcasing Momentum Commerce's ability to drive exponential growth during critical retail events. Technology-Driven Differentiation At the core of Momentum Commerce's market leadership is its unique fusion of high-touch strategic consulting with advanced proprietary technology. Underpinned by a structured database tracking over 37 million products and 875,000 brands, the company's Velocity™ marketplace intelligence platform has evolved into a groundbreaking AI-powered strategic advisor for brands. The latest innovation, Velocity™ AI Assistant, delivers CEO-level strategic insights in seconds, analyzing complex market dynamics, competitive shifts, category attractiveness, market share dynamics, pricing trends, and growth opportunities across the digital retail landscape. This sophisticated AI layer, built atop years of structured marketplace data, delivers board room-ready insights that traditionally required weeks of consulting analysis. Approximately one-third of the firm's team members are data scientists or engineers, reflecting an ongoing investment in technical talent to continually enhance these capabilities. This fusion of technology and service enables clients to receive both personalized strategic guidance and the scale and precision of advanced analytics. Momentum Commerce's service offerings have also continually evolved to meet the changing needs of the digital commerce landscape. While the company initially specialized in Amazon marketplace strategy and Amazon Ads management, it has since expanded its expertise to additional retail platforms including and Instacart. By extending support beyond Amazon, Momentum Commerce ensures that clients can capitalize on growth opportunities across a broad range of online channels and emerging retail media networks. Vision and Leadership 'Four years ago, we set out to build a digital commerce consultancy that could marry deep analytics with hands-on expertise to help brands win online,' said John T. Shea, Founder and CEO of Momentum Commerce. 'Now, we're taking the next step. By investing heavily in building the industry's premier structured marketplace database and developing best-in-class AI solutions for retail enablement, we're furthering our goal of being the most respected company in digital commerce enablement. Combined with our deep marketplace expertise, our investments in AI and technology position us uniquely to help brands navigate and win in the increasingly complex e-commerce landscape.' About Momentum Commerce Momentum Commerce is the premier digital retail consultancy transforming how brands win in today's dynamic e-commerce landscape. Founded in 2021 by former Google and Criteo executive John T. Shea, the firm combines advanced AI technology with deep marketplace expertise to deliver unparalleled results across Amazon, Walmart, Target, Instacart, emerging marketplaces and retail media networks. Managing $10 billion in digital commerce sales annually, the firm specializes in retail media management, data insights, and growth strategies for category-leading brands including Beats by Dre, Crocs, Generac, HEYDUDE, Peloton, Sitka Gear, Stella & Chewy's, Solo Stove, Therabody, and Vari. Momentum Commerce is setting new standards for e-commerce excellence through its innovative solutions, strategic guidance, and measurable client success. Contact:Ruben
Yahoo
05-06-2025
- Business
- Yahoo
Momentum Commerce Celebrates Fourth Anniversary with the Opening of a New Boston Office
Digital Commerce Technology and Services Company Manages $500M+ in Retail Media Spend, Drives $10B+ in Client Sales, and Opens Larger Boston Office to Fuel Continued Expansion BOSTON, June 5, 2025 /PRNewswire/ -- Momentum Commerce celebrated its fourth anniversary and extraordinary growth with the opening of a new Boston office in the heart of Back Bay at 10 Saint James Avenue. Since its launch in 2021, Momentum Commerce has grown exponentially, reflecting surging demand for its technology platform Velocity™ and data-driven commerce and media services. In just four years of operation, Momentum Commerce has: Built a team of 60+ marketplace experts across data science, engineering, and client services Launched Velocity™, an industry-leading digital retail technology platform covering 37M products and 879k brands to guide strategic decisions on assortment, merchandising, pricing, inventory forecasting, and advertising Managed over $500 million in retail media investment for enterprise brand clients Delivered more than $10 billion in digital retail sales to enterprise brand clients Opened world-class offices in New York City and Boston Presented lectures on Amazon and Retail Media at Harvard Business School Published data analysis featured in the Financial Times, Bloomberg, Newsweek, USA Today, and many other publications Earned recognition as a top-3 independent Amazon Advertising Agency partner The new Boston office features premium collaborative and focussed work spaces alongside advanced technical infrastructure. With the upgraded, larger workspace, Momentum Commerce is positioned to accelerate its innovation in AI-powered retail solutions while supporting the company's rapid scaling. Client Success and Strategic Partnerships Momentum Commerce's exponential growth is driven by a roster of renowned clients and strategic industry partnerships. The firm works with well-known consumer brands – including Beats by Dre, Crocs, Generac, HEYDUDE, Peloton, Sitka Gear, Stella & Chewy's, Solo Stove, Therabody, Vari, Boll & Branch and more – delivering data-driven solutions that consistently drive market-leading results in online marketplaces. Through strategic partnerships with Amazon, Momentum Commerce is delivering exceptional results across multiple channels. Crocs' HEYDUDE achieved remarkable performance metrics working with Momentum Commerce, including an 11.4x return on ad spend across using Amazon DSP, with 46.8% of conversions representing new customer acquisition. The partnership also drove a +13.3% increase in average order value for Buy with Prime orders, demonstrating Momentum Commerce's ability to drive both growth and profitability across multiple sales channels. Therabody achieved a remarkable 148% year-over-year increase in Amazon sales on Cyber Monday (Therabody scores sales with Amazon Ads strategy | Amazon Ads). IQBAR saw its Amazon sales surge by 194% during Prime Day (Momentum Commerce helps drive Prime Day sales | Amazon Ads), showcasing Momentum Commerce's ability to drive exponential growth during critical retail events. Technology-Driven Differentiation At the core of Momentum Commerce's market leadership is its unique fusion of high-touch strategic consulting with advanced proprietary technology. Underpinned by a structured database tracking over 37 million products and 875,000 brands, the company's Velocity™ marketplace intelligence platform has evolved into a groundbreaking AI-powered strategic advisor for brands. The latest innovation, Velocity™ AI Assistant, delivers CEO-level strategic insights in seconds, analyzing complex market dynamics, competitive shifts, category attractiveness, market share dynamics, pricing trends, and growth opportunities across the digital retail landscape. This sophisticated AI layer, built atop years of structured marketplace data, delivers board room-ready insights that traditionally required weeks of consulting analysis. Approximately one-third of the firm's team members are data scientists or engineers, reflecting an ongoing investment in technical talent to continually enhance these capabilities. This fusion of technology and service enables clients to receive both personalized strategic guidance and the scale and precision of advanced analytics. Momentum Commerce's service offerings have also continually evolved to meet the changing needs of the digital commerce landscape. While the company initially specialized in Amazon marketplace strategy and Amazon Ads management, it has since expanded its expertise to additional retail platforms including and Instacart. By extending support beyond Amazon, Momentum Commerce ensures that clients can capitalize on growth opportunities across a broad range of online channels and emerging retail media networks. Vision and Leadership "Four years ago, we set out to build a digital commerce consultancy that could marry deep analytics with hands-on expertise to help brands win online," said John T. Shea, Founder and CEO of Momentum Commerce. "Now, we're taking the next step. By investing heavily in building the industry's premier structured marketplace database and developing best-in-class AI solutions for retail enablement, we're furthering our goal of being the most respected company in digital commerce enablement. Combined with our deep marketplace expertise, our investments in AI and technology position us uniquely to help brands navigate and win in the increasingly complex e-commerce landscape." About Momentum Commerce Momentum Commerce is the premier digital retail consultancy transforming how brands win in today's dynamic e-commerce landscape. Founded in 2021 by former Google and Criteo executive John T. Shea, the firm combines advanced AI technology with deep marketplace expertise to deliver unparalleled results across Amazon, Walmart, Target, Instacart, emerging marketplaces and retail media networks. Managing $10 billion in digital commerce sales annually, the firm specializes in retail media management, data insights, and growth strategies for category-leading brands including Beats by Dre, Crocs, Generac, HEYDUDE, Peloton, Sitka Gear, Stella & Chewy's, Solo Stove, Therabody, and Vari. Momentum Commerce is setting new standards for e-commerce excellence through its innovative solutions, strategic guidance, and measurable client success. Contact:Ruben View original content to download multimedia: SOURCE Momentum Commerce Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Globe and Mail
25-04-2025
- Business
- Globe and Mail
Should You Buy, Sell, or Hold PayPal Stock Before Q1 Earnings?
PayPal PYPL is set to report its first-quarter 2025 results on April 29. PYPL expects flat to low single-digit revenue growth on a currency-neutral basis for the to-be-reported quarter. Non-GAAP earnings are expected between $1.15 per share and $1.17 per share, suggesting 6-8% growth on a year-over-year basis. The Zacks Consensus Estimate for first-quarter revenues is pegged at $7.83 billion, indicating an increase of 1.64% from the year-ago quarter's reported figure. The consensus mark for earnings stands at $1.15 per share, down by a penny over the past 30 days, suggesting a decline of 17.86% from the figure reported in the year-ago quarter. PayPal's earnings beat the Zacks Consensus Estimate in all the trailing four quarters, with an average surprise of 14.26%. (Find the latest EPS estimates and surprises on Zacks Earnings Calendar.) Let's see how things have shaped up for the upcoming announcement. Strong Portfolio, Rich Partner Base to Aid PYPL's Q1 Results PYPL's first-quarter results are expected to reflect portfolio strength. Fastlane, which enhances the guest checkout experience by allowing users to complete their purchase in one click, remains noteworthy. Strong monetization efforts of Venmo are likely to have aided Total Payments Volume in the to-be-reported quarter. PYPL's rich partner base, which includes Amazon AMZN, Shopify SHOP, Apple, Alphabet and Meta Platforms META, has been a key catalyst. The integration of PayPal and Venmo credit or debit cards into Apple Wallet has been a noteworthy development. PayPal is now an additional processor for Shopify Payments in the United States. Its branded checkout solutions are now integrated into Shopify Payments. This creates a single and unified experience for business owners to drive operational efficiency. PayPal's partnership with Amazon now brings PayPal Checkout to SMBs, offering Buy with Prime. Its collaboration with Apple and Google to integrate the Venmo debit card with Apple Pay and Google Pay has been a noteworthy development. PayPal is a top payment method for advertisers and consumers globally across Meta Platforms' family of apps. Creators and developers are using Hyperwallet. META also uses Braintree for credit card processing. PayPal is expanding value-added services to boost the merchant experience. In the fourth quarter of 2024, PYPL launched FX-as-a-service, which is an automated currency conversion, and the platform is already live on Meta Platforms. PYPL's network tokens for automated billing capabilities are live with merchants, including Instacart, Mint Mobile and Poshmark. Expanding value-added services is expected to drive transaction margin in dollar terms. PayPal Everywhere, which was launched in September 2024, is driving significant increases in debit card adoption and opening new categories of spend. PYPL Shares Underperform Sector, Industry Paypal shares have declined 23.8% year to date, underperforming the Zacks Business Service sector's fall of 2.8% and the Zacks Internet Software Industry's drop of 0.8%. PYPL Stock's Performance Image Source: Zacks Investment Research PayPal stock is cheap, as suggested by the Value Score of B. In terms of the forward 12-month Price/Sales ratio, PYPL is trading at 1.91X, lower than the industry's 6.33X. Price/Sales (P/S) Ratio PayPal Benefits From Expanding Portfolio Portfolio strength has been helping PayPal maintain deep and trusted relationships with merchants and consumers. Its two-sided platform helps develop direct financial relationships with customers and merchants. PYPL's investments in improving branded checkout, person-to-person (P2P) and Venmo helped in driving total active accounts. Strong adoption of Fastlane is expected to boost future volumes as PYPL ink deals with NBCUniversal, Roku and StockX. PayPal expects transaction margin in dollar terms (ex-interest on customer balances) to grow at least 5% in 2025 and high-single-digit growth for 2027. Over the long term, this is expected to grow at more than 10%. PYPL - Buy, Sell or Hold? PayPal rides on the growing demand for peer-to-peer payments and digital wallets. Hence, investors who already own the stock may expect PYPL's growth prospects to be rewarding over the long term. However, PYPL's near-term prospects are full of challenges due to challenging macroeconomic conditions, unfavorable forex, and sluggish consumer spending. PayPal currently has a Zacks Rank #3 (Hold), suggesting that it may be wise to wait for a more favorable entry point in the stock. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. Only $1 to See All Zacks' Buys and Sells We're not kidding. Several years ago, we shocked our members by offering them 30-day access to all our picks for the total sum of only $1. No obligation to spend another cent. Thousands have taken advantage of this opportunity. Thousands did not - they thought there must be a catch. Yes, we do have a reason. We want you to get acquainted with our portfolio services like Surprise Trader, Stocks Under $10, Technology Innovators, and more, that closed 256 positions with double- and triple-digit gains in 2024 alone. See Stocks Now >> Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Inc. (AMZN): Free Stock Analysis Report PayPal Holdings, Inc. (PYPL): Free Stock Analysis Report Shopify Inc. (SHOP): Free Stock Analysis Report Meta Platforms, Inc. (META): Free Stock Analysis Report
Forbes
20-04-2025
- Business
- Forbes
CEO Andy Jassy Shares What's Kept Him At Amazon For 28 Years
Amazon CEO Andy Jassy speaks during a keynote address at AWS re:Invent 2024 in Las Vegas, Nevada. In a revealing shareholder letter, Amazon CEO Andy Jassy recently explained his reasons for staying for nearly three decades. When Jassy joined Amazon in 1997, he never imagined he'd still be there 28 years later. In fact, he used to tell friends that staying at one company for decades, like his father, who worked at the same place for 45 years, "would never be me." Yet in his 2024 letter to shareholders, Jassy celebrates Amazon's impressive financial performance and offers a candid explanation of what has kept him at the e-commerce giant for so long. "I'm obviously a Superfan," Jassy writes before detailing three compelling reasons for his loyalty to Amazon—insights that provide valuable perspective for any business leader or professional contemplating their career path. Before diving into Jassy's motivations, it's important to understand Amazon's "Why Culture." This mindset forms the foundation of Amazon's approach to business and innovation. "Amazon is a Why company," Jassy explains. "We ask why, and why not, constantly. It helps us deconstruct problems, get to root causes, understand blockers, and unlock doors that might have previously seemed impenetrable." This persistent questioning has sparked many of Amazon's most transformative innovations—from expanding beyond books to creating the Kindle, launching AWS, developing Prime Video, and implementing Buy with Prime. So, what keeps a talented executive at the same company for nearly three decades? Jassy shares three specific reasons: "I'm not sure that any company prioritizes customers as relentlessly as we do," Jassy writes. "Lots of companies say they will; few follow through." This statement isn't just corporate rhetoric. Amazon's customer-centric approach has consistently earned it top rankings in customer satisfaction according to the American Customer Satisfaction Index (ACSI). A customer-first strategy also drives financial success. According to Accenture research, companies that focus their entire organization on delivering exceptional experiences for customers, employees and society grow their profitability year-over-year at rates at least six times higher than their industry peers. Career development tip: Consider how customer-centricity shows up in your organization. Companies that genuinely prioritize customer value creation offer more meaningful and sustainable career opportunities. When evaluating current or future employers, look beyond flashy mission statements to examine actual decision-making processes. Working where your daily efforts directly improve customers' lives creates a deeper sense of purpose and builds marketable skills that remain valuable across industries and roles. "It's challenging to find a company where you can make a bigger impact on the world than you can at Amazon," Jassy notes. The scale of Amazon's operations gives employees the opportunity to work on projects that affect millions—sometimes billions—of people. From revolutionizing how people shop to transforming how businesses build technology infrastructure through AWS, Amazon's reach extends globally. Career development tip: Evaluate the broader impact of your work. Does your organization provide opportunities to create significant change? The satisfaction that comes from seeing your work positively affect others can be a powerful reason to stay with a company. Even in smaller organizations, look for roles where your contributions directly improve products, services, or experiences that matter to people. This sense of purpose at work is often more fulfilling than a paycheck alone. Jassy's third reason highlights Amazon's commitment to the long game. "We make significant long-term investments and bets in both inventions and people," Jassy shares. "This allows our teams to iterate on ideas, and make the right long-term decisions for customers and the company." This philosophy starkly contrasts the obsession with quarterly results that drives many public companies. McKinsey research shows that companies with a long-term orientation outperform their peers, with 47% higher revenue growth and 36% higher earnings growth. This approach has allowed Amazon to develop groundbreaking innovations that might have been abandoned under short-term pressure. Career development tip: When planning your career path, assess whether your organization invests in both ideas and people. Companies that commit to employee development and provide teams with time to develop innovative concepts typically create more fulfilling work environments. When evaluating potential employers, look beyond immediate opportunities to their track record of nurturing talent over time. Organizations that view employees as long-term assets rather than disposable resources generally offer better growth opportunities, leading to greater job satisfaction. While Jassy lists three core reasons for his longevity at Amazon, he adds a fourth that is just as important. 'I've never encountered a more intelligent, creative, ambitious, hungry, hard-working, and missionary group of teammates than we have at Amazon,' he writes. The quality of your colleagues significantly impacts your work satisfaction. A study by Gallup found that having a best friend at work strongly correlates with engagement and productivity. While you don't necessarily need a 'best" friend, working alongside talented, motivated colleagues who share your values can make challenging work even more rewarding. Career development tip: When evaluating career opportunities, pay close attention to the people you'll be working with. Try to meet potential teammates to assess whether their values and work ethic align with yours. The caliber and character of your co-workers often determine your daily experience more than any other factor. Even the most prestigious role can become unbearable with toxic colleagues, while challenging work becomes energizing alongside people who inspire and support you. The most striking aspect of Jassy's reflection is how it illustrates the power of finding cultural alignment. When his father tried to persuade him to work somewhere more traditional shortly after joining Amazon in 1997, Jassy realized he'd "already found the perfect fit." Finding an organization whose approach aligns with your own can transform work from merely a job into a long-term calling. As you reflect on your career, consider whether your current company's values are consistent with yours. If not, perhaps it's time to ask yourself, "why not?" and explore what environment might better match your values and aspirations.
