Latest news with #CDK


Business Upturn
6 days ago
- Business
- Business Upturn
CDK India Recognized Among Top 100 Mid-size Workplaces in India by Great Place to Work®
CDK India has been named among the Top 100 Great Mid-size Workplaces in India for 2025 by Great Place to Work®, recognizing its strong people-first culture built on trust, clarity, and inclusion. This marks CDK India's first appearance on the prestigious list and reinforces its continued focus on creating a supportive, empowering, and high-trust work environment. By Riddhima Jain Published on July 23, 2025, 15:38 IST CDK, a leading name in automotive retail software, has been named one of India's Top 100 Great Mid-size Workplaces for 2025 by Great Place to Work®. This honour reflects CDK India's ongoing efforts to build a work culture where people feel trusted, supported, and empowered every day. This is the first time CDK India has featured in the prestigious Top 100 list, strengthening its commitment to creating a workplace built on autonomy, clarity, and integrity. 'We're proud to see our name on this list,' said Ashish Saxena, Senior Director – Human Resources, CDK India. 'We've focused on building processes that are inclusive and scalable. This recognition shows that our people-first approach is making a real difference.' Some key takeaways from the employee feedback include: 92% of employees feel comfortable taking time off when needed. 93% felt truly welcomed when they joined. 87% said they experience genuine camaraderie and hospitality at work. CDK has earned the Great Place to Work® certification in India every year since 2020, in the U.S. since 2022, and most recently in Canada in 2025. The rankings are based on anonymous employee responses to the Trust Index™ Survey, which looks at six key areas — including innovation, values, leadership, and the ability to grow. 'We're honoured to be counted among India's Top 100 workplaces,' said Sandeep Jain, Managing Director, CDK India. 'Our systems and values are designed not just for performance, but to build an environment where people feel respected and included — and that's what we'll continue to invest in.' Great Place to Work® has spent more than 30 years studying workplace culture across the world. This year's Top 100 winners stood out not just for designing good people practices, but for putting them into action — and listening to what employees really need. Ahmedabad Plane Crash


Hans India
23-06-2025
- Automotive
- Hans India
CDK India Hosts Convergence 2025, Fostering Togetherness with 10th ‘Family Day' Celebrations
Hyderabad: CDK India, the leading automotive retail software provider, celebrated the 10th edition of its annual Family Day event — Convergence 2025 — with an evening of appreciation, entertainment, and community bonding at JRC Convention. Attended by employees and their families, the event marked a significant cultural milestone for the organization. The evening began with a welcome address by Mr. Sandeep Kumar Jain, Managing Director of CDK India. 'At CDK, our values — staying curious, owning our journey, being open, and creating possibilities — guide everything we do. But behind every bold idea and breakthrough is a quiet force: our families. They inspire our curiosity, support our ownership, embrace our openness, and believe in our possibilities. Today, we don't just celebrate our people — we honour the love, patience, and strength that make our values come alive every day.' Mr. Jain also felicitated the Chief Guest for the event, former Managing Director of ADP, Mr. Shakti Sagar.. Mr. Sagar shared, 'Family isn't just about shared blood. It's about those who stand with you when it counts. In many ways, the people we work with become our second family. Convergence is a way to bring together our personal families and professional families, and to celebrate the bond that ties them.' The programme featured a mix of celebratory and heartfelt moments — including a themed fashion walk, vocal performances by employees, group dances, and a behind-the-scenes feature film showcasing the making of Convergence. A special highlight of the evening was a performance by CDK's senior leadership team, who presented a light-hearted skit, a dance routine, and live singing — a crowd favourite that drew wide applause for its spontaneity and humour. A formal Recognition & Rewards segment honoured exemplary contributions across roles and teams, reinforcing the company's culture of appreciation. Mr. Ashish Saxena, Senior Director and Head of Human Resources, delivered the closing remarks. 'This evening is more than a gathering — it's a reflection of the culture we've built together at CDK. Every performance, every helping hand, every shared smile speaks to the values we live by: curiosity, ownership, openness, and the drive to create possibilities. Convergence isn't just an event — it's a celebration of the people who bring our purpose to life, on stage and behind the scenes.' The celebration ended with a group photograph and gala dinner, rounding off the night with energy and warmth.


Business Wire
16-06-2025
- Automotive
- Business Wire
CDK Announces Partnership With WE Auto Group
AUSTIN, Texas--(BUSINESS WIRE)-- CDK, the leading automotive retail software provider, today announced a multi-year partnership with WE Auto Group, serving customers in Michigan and Tennessee. WE Auto will implement the CDK Dealership Xperience platform across all four of their dealerships, incorporating the Fixed Operations Suite and Intelligence Suite at certain locations. "CDK Dealership Xperience delivers a powerful unified workflow platform, comprehensive service and parts solutions, and advanced artificial intelligence capabilities for real-time data insights." - Michael Speigl, WE Auto dealer principal Share 'After using other software solutions in our dealerships, we realized that the CDK Dealership Xperience platform delivers precisely what we were searching for—a powerful unified workflow platform, comprehensive service and parts solutions, and advanced artificial intelligence capabilities for real-time data insights. These tools are exactly what we need to elevate our sales and service operations to the next level,' said Michael Speigl, dealer principal at WE Auto. Since the successful launch of the Dealership Xperience in fall 2023, more than 3,000 dealer sites have adopted the new category of software. For more information on the Dealership Xperience and the Suite solutions, please visit WE Auto offers new and pre-owned vehicles from Chrysler, Dodge, Ford, Jeep, Ram, Subaru and Toyota in Gallatin, Tenn. and Ann Arbor, Mich. About CDK Global, Inc. CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ('OEMs') across automotive and related industries. The Company's cloud-based, software as a service ('SaaS') platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.


Business Wire
11-06-2025
- Automotive
- Business Wire
CDK Extends Relationship With Jim Ellis Automotive Group
AUSTIN, Texas--(BUSINESS WIRE)-- CDK, the leading automotive retail software provider, has announced the renewal of its multi-year partnership with Jim Ellis Automotive Group, a family-owned and operated business serving customers throughout Georgia. CDK will provide the group's 21 dealerships with CDK Dealership Xperience platform, including the Fixed Operations Suite and Intelligence Suite. Additionally, Jim Ellis Automotive Group will leverage CDK Professional Services to deliver consulting solutions tailored to the evolving customer relationship management, fixed operations, and accounting needs of their dealerships and customers. 'CDK has been instrumental in helping us elevate both our sales and service operations. Their expert consulting and tailored approach were key factors in our decision to renew our partnership." - Stacey Ellis Hodges, VP of Jim Ellis Automotive Group. Share 'CDK has been instrumental in helping us elevate both our sales and service operations. Their expert consulting and tailored approach were key factors in our decision to renew our partnership,' said Stacey Ellis Hodges, vice president of Jim Ellis Automotive Group. 'With CDK solutions, we're enhancing every step of the customer journey—making it more intuitive, connected, and efficient. The comprehensive support provided by CDK across our dealership, from the back office to the showroom, continues to drive our long-term growth and success.' As of 2025, CDK software is relied upon to power the operations of the majority of franchise dealerships in North America, including five of the six publicly held dealership groups in the U.S and the only publicly held dealership group in Canada. Jim Ellis Automotive Group offers a wide range for new and pre-owned vehicles, commercial vehicles, as well as service and parts for brands such as Alfa Romeo, Audi, Buick, Cadillac, Chevrolet, Ford, GMC, Genesis, Hyundai, Kia, Maserati, Mercedes-Benz, Mazda, Porsche, Toyota, Volkswagen, and Volvo. The company serves customers throughout Georgia, including Atlanta, Buford, Kennesaw, Marietta, McDonough, Sandy Springs, South Fulton, and Union City. For more information on the Dealership Xperience and the Suite solutions, please visit About CDK Global, Inc. CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ('OEMs') across automotive and related industries. The Company's cloud-based, software as a service ('SaaS') platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Yahoo
10-06-2025
- Automotive
- Yahoo
ID Privacy AI Launches BDC Pro™ - Enterprise-Ready, Voice-First AI That Manages Leads 24/7
Integrated with 85% of automotive CRMs, including DealerSocket, VinSolutions, Xtime, and Dealer-FX, BDC Pro™ pairs with new VDP Pro™ video agents to turn sales and service leads into booked appointments around the clock. CAPE CORAL, Fla., June 10, 2025 /PRNewswire/ -- ID Privacy AI today launches BDC Pro™, a real-time, privacy-first automotive AI agent that works 24/7 to greet every call, text, and email, field on-the-spot questions, and lock in appointments in under three minutes. Built on ID Privacy AI's multi-agent platform, BDC Pro™ gives dealerships a full-time AI teammate that integrates securely with more than 500 systems, including VinSolutions, DealerSocket, vAuto, DealerFX, and Xtime, resolves roughly 66 percent of inquiries on the first interaction, keeping average call time under three minutes. "BDC Pro™ is just the start," said Albert Thompson, CEO of ID Privacy AI. "We're entering a world where AI agents work alongside humans, handling repetitive tasks, responding instantly, and staying available 24/7. Our platform lets any business build a secure, voice-first AI agent that thinks like a seasoned pro and learns over time, without ever compromising on privacy." Voice Agents That Don't Just Talk - They Think, Act, and Deliver Cognitive Voice Intelligence: Deep reasoning lets agents understand intent, handle objections and convert more leads in less time. Dealer-Focused Multichannel Execution: One AI hub handles voice, SMS, and email in English and Spanish, keeping every shopper on-brand and engaged. Complete Lead Coverage & Channel Flexibility: No missed inquiries; the agent answers instantly and moves conversations across channels without losing context. Full CRM + DMS Integrations: Bi-directional write-back with VinSolutions, DealerSocket, CDK, Xtime, DealerFX, DealerTrack, ELead and more - covering ninety percent of all dealership tech stacks. Privacy Safe by Design: End-to-end encryption keeps dealers compliant with CCPA, GDPR and OEM rules. Operational Excellence: No call queues, no shift gaps and only light-touch coaching; BDC Pro™ delivers results fast, high quality output from day one that continually improves dealership efficiency. Proof in the Numbers "Across 27 direct-mail campaigns - over one million mailers and nearly 30 thousand calls - BDC Pro™ resolved 66 percent of callers on first contact, turned more than half into appointments, and cut cost-per-appointment by about 90 percent versus a staffed BDC," said Dr. Shaoor Munir, Chief AI & Data Officer, ID Privacy AI . Additional insights into one of the 27 campaigns revealed that the agent booked 1200 appointments, closed sixty-nine percent of callers without any human handoff, and helped generate more than $350,000 in front-end gross revenue, proving that autonomous automotive AI agents can handle high volume call situations with ease. Introducing VDP Pro™- Personalized Video Follow-Up, Powered by AI VDP Pro™, a companion solution to BDC Pro™, is a personalized AI video agent for dealerships that re-engages shoppers who view a high-interest Vehicle Detail Page (VDP) but leave without converting. Monitoring real-time site activity, the agent automatically sends a hyper-personalized AI video via email or text - delivering the right message within minutes, not hours. Key Options and Features: Flexible Presenter Library: Choose from 300 plus pre-built AI avatars or a fully-branded, AI-cloned video of your General or Sales Manager. Dealer-Controlled Scripting & Branding: Each video uses your store's exact pricing, incentives and CTA. Seamless hand-off to voice AI: When a shopper engages or submits a lead form, VDP Pro™ routes the lead to BDC Pro™ for live voice follow-up and instant appointment booking. "Imagine a shopper who left your website last night seeing a friendly video from your GM the next morning - followed by a voice call from BDC Pro™ to lock in the appointment. It's personalized follow-up at scale, finally possible," added Albert Thompson . Real-Time Intelligence and Agent Feedback Loops Dealers don't just get automation, they get visibility. Live Transcription, timestamps and sentiment analysis: Every voice, email or text exchange is recorded and auto-tagged for intent and emotion, giving teams real-time insight into customer needs. Manager Dashboard with built-in feedback loops: One screen to review calls, flag missteps and fine-tune agents, turning data into continuous performance gains. Built for Dealers. Ready for the Enterprise. As 24/7 engagement becomes the norm in OEM, healthcare, and finance, the platform behind BDC Pro™ lets any organization deploy secure, domain-specific AI agents, and ID Privacy AI is already partnering with enterprises to take these agents cross-vertical. The company is also in active talks with investors as enterprise demand surges, and continues to expand partnerships across the automotive ecosystem. Availability BDC Pro™ is now available across North America. Dealers can book a demo of our automotive AI BDC solution at . Built with deep cognitive reasoning and persistent memory, this solution learns fast, adapts to store-specific workflows and sharpens every conversation. Media Contact: For sales inquiries or to learn about investment opportunities, contact Albert Thompson CEO of ID Privacy AI at albert@ For general press inquiries, reach out to press@ To learn more, visit us online at ID Privacy AI is redefining how businesses build and deploy intelligent AI agents - securely, privately, and on their own terms. ID Privacy AI's agentic infrastructure enables companies to create fully autonomous voice, video and knowledge-based agents with real-time connectors, encrypted processing, and dynamic memory. Flagship solutions like BDC Pro™ and VDP Pro™ are built on top of ID Privacy's scalable foundation, empowering industries to work faster, smarter and with total data control. View original content to download multimedia: SOURCE ID Privacy, Inc. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data