Latest news with #CQI
The Herald Scotland
5 days ago
- Business
- The Herald Scotland
Glasgow coffee roaster sees two achieve prestigious accreditation
They are part of a group of less than 150 certified Q Graders in the UK, the qualification is a rare distinction and a major milestone for Matthew Algie. MacGilp said: 'To have not one, but two Q Graders in-house puts us in the top tier of coffee roasters across the UK and Ireland. This isn't just a personal achievement for Gosia and me – it's a significant step for Matthew Algie and our partners across the supply chain.' The Q Grader certification is widely regarded as the coffee industry's equivalent to a wine sommelier or Master of Wine. It formally recognises the sensory expertise required to evaluate, score and communicate the quality of coffee according to a globally standardised process. Originally developed by the Coffee Quality Institute (CQI), the programme has now been fully integrated into the SCA's Coffee Value Assessment (CVA) framework, with a greater focus on holistic evaluation and inclusivity across coffee types – including Robusta. Read More Pret A Manger to trial new 'made-to-order' format with Broughty Ferry store Candidates must pass more than 20 sensory and technical assessments – from blind cupping to triangulation and aroma recognition. MacGilp, who first qualified under the CQI system more than a decade ago, described the recertification process as 'every bit as rigorous and humbling' as her original experience. MacGilp, who believes the qualification will become 'essential' in the industry, added: 'There's no shortcut to becoming a Q Grader. You need to have cupped hundreds, if not thousands, of coffees, developing a sensory library in your mind that allows you to distinguish the subtle flavour, texture, and aroma differences in coffees from around the world. 'In fine dining, you expect a sommelier. We believe in a future where specialty coffee professionals are held to the same standard.' Lendzioszek, who entered the coffee industry through barista work nearly two decades ago, described earning her Q Grader badge as like earning a 'black belt in coffee'. She said: 'This isn't the end of the road – if anything, it's the beginning. Sensory analysis is a skill that takes years to build, and what excites me most is sharing that passion with customers, colleagues, and other coffee professionals.' The recognition also highlights the growing role of women in a historically male-dominated corner of the coffee industry. 'We hope our achievement sends a message to aspiring sensory specialists – especially young women – that this space is open to you. Your senses are a tool – they can be trained, developed, and trusted.' Matthew Algie, which last year marked its 160th anniversary, supplies coffee, machines, equipment, and training to thousands of organisations throughout the UK and Ireland across industries including hospitality, education, and the public sector, has made the move as part of its ambitious plan to achieve Net Zero by 2040.
Associated Press
27-01-2025
- Business
- Associated Press
ProClaim Celebrates 25 Years of Leadership in EMS Solutions and Billing
Proudly Woman-Owned and Delivering Comprehensive Support for EMS Agencies Throughout New York. 'In 2024, ProClaim collected over eighty million dollars on behalf of its clients, which went back to their communities to help keep their EMS services sustainable.' — Joanne Orlando, Co-Founder of ProClaim TARRYTOWN, NY, UNITED STATES, January 27, 2025 / / -- ProClaim, a trusted leader in EMS billing and solutions, proudly celebrates its 25th year of empowering EMS agencies with innovative services that enable lifesaving care. Founded in 2000 by Joanne Orlando and Cindy Orfino, ProClaim has evolved into a comprehensive partner, helping providers focus on their patient care mission. As a proud woman-owned business and certified member of the Women's Business Enterprise National Council (WBENC), ProClaim stands out as a trailblazer in its field. 'For 25 years, we have remained dedicated to our clients, helping them navigate the complexities of EMS billing and providing solutions that allow them to focus on what truly matters—delivering medical care to those in need,' said Joanne Orlando, Co-Founder of ProClaim. 'This milestone is a celebration of our clients' trust in us and our successes together.' ProClaim's commitment to solving the unique challenges of EMS agencies is evident in its services, which include TRAC Reporting for clear and accurate visibility into agency performance, enabling better financial decision-making. Its CQI intelligence tools empower agencies to implement effective quality improvement measures, ensuring exceptional care delivery. ProClaim facilitates education and offers clinical data solutions to support further field providers that provide actionable insights and ongoing training. The Adaptive Tech Package is another of their offerings, with durable hardware, advanced security measures & encryption, expert training, and responsive 24/7 support designed to streamline agency operations while maintaining compliance and security. 'In 2024, ProClaim collected over eighty million dollars on behalf of its clients, which went back to their communities to help keep their EMS services sustainable', added Orlando. 'Our company is built on a foundation of operational expertise and experience, helping our clients anticipate patient needs like no other,' said Cindy Orfino, Co-Founder of ProClaim. 'ProClaim is not simply an ambulance billing service. We deliver a comprehensive, integrated plan to enhance agency operations, administrative functions, and clinical performance. We know EMS, and we know how to support its heroes.' Founded in 2000 by Joanne Orlando and Cindy Orfino, ProClaim specializes in ambulance billing and revenue cycle management for EMS agencies across the United States. As a certified WBENC member, ProClaim is proud to be a woman-owned and led business. With a team of Certified Ambulance Coders and a dedication to innovative solutions, ProClaim ensures financial sustainability, operational efficiency, and peace of mind for EMS agencies. Frank Orlando YouTube Legal Disclaimer:
