Latest news with #CRM
Yahoo
4 hours ago
- Business
- Yahoo
Salesforce (CRM) Expands PayPal Integration with Agentforce Platform Upgrade
Salesforce, Inc. (NYSE:CRM) is one of the 12 stocks that will make you rich in 10 years. On June 23, the company announced an enhanced collaboration with PayPal (NASDAQ:PYPL) through the Salesforce Agentforce platform. Specifically, users can now integrate PayPal as a featured Model Context Protocol (MCP) Server on Agentforce's AgentExchange platform. Pixabay/Public Domain The partnership enables Agentforce users to seamlessly integrate PayPal's full suite of commerce tools to create AI-powered agents for streamlined business operations. PayPal's designation as an MCP Server allows Agentforce's AI agents to connect with the firm's commerce tools without requiring custom code. The partnership expansion was announced alongside the launch of Agentforce 3. Agentforce 3 is a significant upgrade to Salesforce's AI agent development platform, which includes a new Command Center for monitoring AI agents and a 233% increase in AI agent usage over six months. Its MCP support extends to over 30 partners, including AWS, Google Cloud, Stripe, and Cisco Systems. Salesforce, Inc. (NYSE:CRM) is an American enterprise software company. It provides cloud-based customer relationship management (CRM) solutions that help businesses manage sales, service, marketing, commerce, and analytics. Its core products include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and the Salesforce Platform, which integrates AI and automation tools like Agentforce. While we acknowledge the potential of CRM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: and . Disclosure: None. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Forbes
4 hours ago
- Business
- Forbes
Business Technology News: Salesforce Is Raising Prices
Close-up of Salesforce logo on the exterior of an office building, San Francisco, California, August ... More 20, 2024. (Photo by Smith Collection/Gado/Getty Images) Here are five things in tech that happened this week and how they affect your business. Did you miss them? This Week in Business Technology News Business Technology News #1 – Salesforce preps price hike amid AI blitz. Salesforce is rolling out major pricing and product changes across its ecosystem –including Slack – to embed AI more deeply into its offerings: Slack's Business+ plan now costs $15 per user/month (up from $12.50), while a new Enterprise+ plan introduces advanced AI features like enterprise search and task management. All paid Slack plans now include access to AI agents from Agentforce, and Salesforce customers on the free Slack plan gain access to Salesforce Channels for CRM collaboration. Salesforce's core clouds (Sales, Service, Field Service, and select Industries) will see a 6 percent price increase effective August 1st. The company is retiring standalone AI add-ons and replacing them with Agentforce bundles – priced from $125 to $550 per user/month – depending on features. Analysts warn these bundled changes could lead to unexpected costs and complexity, especially if organizations aren't prepared to manage AI governance and contract transparency. (Source: CFODive) Why this is important for your business: It's a risky game. Salesforce is, without question, the CRM leader and holds the largest market share in the industry. But ask anyone and they'll tell you how it's very pricey…and that's even before these announced increases. There are many excellent CRM platforms that are available at a much lower price point and that can serve the needs of most small and mid-sized businesses. I know that you get what you pay for. But people will question whether they're being forced to overpay for the privilege of using Salesforce. Business Technology News #2 – LinkedIn CEO says AI writing assistant is not as popular as expected. LinkedIn CEO Ryan Roslansky revealed that the platform's AI writing assistant – designed to help users polish their posts – hasn't gained the traction he anticipated. He attributes this to the high stakes of posting on LinkedIn, which he calls 'your resume online.' Users worry that AI-generated content could damage their professional credibility, especially if they're publicly called out. Despite this, AI adoption on LinkedIn is booming in other areas: job listings requiring AI skills have increased sixfold, and users adding AI skills to their profiles have surged twentyfold. Roslansky even shared that he personally uses Microsoft Copilot to refine emails to his boss, Satya Nadella. 'Every time, before I send him an email, I hit the Copilot button to make sure that I sound Satya-smart.' (Source: TechCrunch) Why this is important for your business: Here's a tip: when posting your thoughts on LinkedIn, don't use their AI tools. Why? Because it's your thoughts, not a bot. LinkedIn is excellent because people can be their (professional) selves on the platforms, sharing advice and insights. I believe that AI takes something away from that and – thank goodness – we humans can detect it. Go ahead and use the tools to make resumes or job listings better. But your thoughts are your thoughts and should always be 100 percent you. Business Technology News #3 – Walmart unveils new AI-powered tools to empower 1.5 million associates. Walmart has launched a suite of AI-powered tools aimed at transforming the work experience for its 1.5 million U.S. store associates: A new AI task management system helps prioritize and recommend tasks, cutting shift planning time from 90 minutes to just 30. A real-time translation tool supports 44 languages, enabling smoother communication between associates and customers – especially useful in multilingual settings. Walmart's conversational AI assistant is getting a GenAI upgrade, turning complex process guides into step-by-step instructions. It already handles over 3 million queries daily from 900,000 weekly users. The tools are accessible via the Walmart associate app, designed to make work more intuitive, efficient, and rewarding. (Source: Walmart) Why this is important for your business: Walmart will soon be facing what every business faces when rolling out new technology: training. These features sound great and I do believe they can add a significant amount of value to the in-store experience, both for customers and employees. But only if employees know how to use this application correctly. It'll be interesting to see how Walmart implements training company-wide. Business Technology News #4 – Employers: A cautionary tale about new cyber threats involving employee handbooks. International law firm Clark Hill is warning employers about a new cyber threat involving fake employee handbooks. Hackers are distributing what appear to be legitimate handbooks via spoofed company emails. These emails prompt employees to scan a QR code to 'acknowledge receipt,' but the code leads to a malicious website that mimics corporate login portals like Microsoft 365. Once employees enter their credentials, attackers gain access to internal systems or install malware. (Source: JD Supra) Why this is important for your business: Wow. Say what you want about hackers but that's pretty ingenious. As the article points out it's important to train employees on email security using this scam as a case study; clarify how handbooks are distributed and acknowledged; strengthen IT defenses with multi-factor authentication and anti-malware tools; ensure HR portals and third-party vendors follow strong security protocols. It's a sharp reminder that even routine HR documents can be weaponized in sophisticated phishing attacks. Business Technology News #5 – The best email marketing software: Expert tested. ZDNet's 2025 roundup of the best email marketing software highlights how AI has transformed the landscape. These tools now do much more than just send emails – they help craft content, optimize timing, personalize messages, and adapt in real time based on user behavior. Here are their top picks: -Mailchimp: Best overall for its simplicity and robust features. -HubSpot: Ideal if you want CRM integration and advanced automation. -MailerLite: Great for creators and small teams focused on automation. -Brevo (formerly Sendinblue): Best for multichannel campaigns. -Klaviyo: Tailored for e-commerce automation. ZDNet tested these platforms for ease of use, AI capabilities, automation, and pricing –making them suitable for everyone from solo entrepreneurs to large marketing teams. (Source: ZDNet) Why this is important for your business: No surprises here. One other important thing to note: if you're sending bulk or mass emails it's important to use a good e-mail marketing service like the ones listed above. Their job is to get your emailed delivered and they'll put you through due diligence to make sure you're abiding by their best practices. That's a good thing. Each week I round up five business technology news stories and explain why they're important for your business. If you have any interesting stories, please post to my X account @genemarks
Yahoo
6 hours ago
- Business
- Yahoo
Morgan Stanley Remains a Buy on Salesforce (CRM) With a PT of $404
Salesforce, Inc. (NYSE:CRM) is one of the 13 Best Long Term Growth Stocks to Invest in Right Now. In a report released on June 24, Keith Weiss from Morgan Stanley maintained a Buy rating on Salesforce, Inc. (NYSE:CRM) with a price target of $404.00. The analyst supported the optimistic sentiment with the company's potential for future growth, citing management's clear strategy to expedite revenue growth to low teens. A customer service team in an office setting using the company's Customer 360 platform to communicate with customers. Weiss considers it a notable improvement in regards to the current growth rate, as the strategy covers the optimization of pricing and packaging, improvement of bookings dynamics, and leveraging new innovations. All of these factors are anticipated to allow solid growth for Salesforce, Inc. (NYSE:CRM), according to him. The analyst further reasoned that Salesforce, Inc. (NYSE:CRM) has a promising product portfolio that includes GenAI solutions such as Data Cloud and Agentforce. These solutions are generating positive customer feedback and achieving significant annual recurring revenue, contributing to the company's overall positive outlook. In addition, core products such as Sales & Service Clouds are showing stability, along with momentum in Slack, Mulesoft, and Tableau. According to the analyst, all these factors can provide solid ground to overcome challenges in Marketing and Commerce. Salesforce, Inc. (NYSE:CRM) designs and develops cloud-based enterprise software for customer relationship management. Its solutions encompass customer service and support, sales force automation, digital commerce, marketing automation, collaboration, community management, industry-specific solutions, and salesforce platforms. It also offers training, guidance, support, and advisory services. While we acknowledge the potential of CRM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock. READ NEXT: The Best and Worst Dow Stocks for the Next 12 Months and 10 Unstoppable Stocks That Could Double Your Money. Disclosure: None. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
2 days ago
- Business
- Yahoo
Salesforce.com (CRM) Up 1.4% Since Last Earnings Report: Can It Continue?
A month has gone by since the last earnings report for (CRM). Shares have added about 1.4% in that time frame, underperforming the S&P 500. Will the recent positive trend continue leading up to its next earnings release, or is due for a pullback? Before we dive into how investors and analysts have reacted as of late, let's take a quick look at its most recent earnings report in order to get a better handle on the important drivers. It turns out, estimates review have trended upward during the past month. Currently, has a strong Growth Score of A, though it is lagging a bit on the Momentum Score front with a B. However, the stock was allocated a grade of D on the value side, putting it in the bottom 40% for this investment strategy. Overall, the stock has an aggregate VGM Score of B. If you aren't focused on one strategy, this score is the one you should be interested in. Estimates have been broadly trending upward for the stock, and the magnitude of these revisions looks promising. Notably, has a Zacks Rank #3 (Hold). We expect an in-line return from the stock in the next few months. belongs to the Zacks Computer - Software industry. Another stock from the same industry, Intuit (INTU), has gained 2.1% over the past month. More than a month has passed since the company reported results for the quarter ended April 2025. Intuit reported revenues of $7.75 billion in the last reported quarter, representing a year-over-year change of +15.1%. EPS of $11.65 for the same period compares with $9.88 a year ago. For the current quarter, Intuit is expected to post earnings of $2.65 per share, indicating a change of +33.2% from the year-ago quarter. The Zacks Consensus Estimate has changed +0.1% over the last 30 days. Intuit has a Zacks Rank #1 (Strong Buy) based on the overall direction and magnitude of estimate revisions. Additionally, the stock has a VGM Score of D. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Salesforce Inc. (CRM) : Free Stock Analysis Report Intuit Inc. (INTU) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
2 days ago
- Business
- Yahoo
Why Salesforce.com (CRM) is a Top Momentum Stock for the Long-Term
Taking full advantage of the stock market and investing with confidence are common goals for new and old investors alike. While you may have an investing style you rely on, finding great stocks is made easier with the Zacks Style Scores. These are complementary indicators that rate stocks based on value, growth, and/or momentum characteristics. Different than value or growth investors, momentum-oriented investors live by the saying "the trend is your friend." This investing style is all about taking advantage of upward or downward trends in a stock's price or earnings outlook. Employing factors like one-week price change and the monthly percentage change in earnings estimates, the Momentum Style Score can indicate favorable times to build a position in high-momentum stocks. Salesforce is the leading provider of on-demand Customer Relationship Management (CRM) software, which enables organizations to better manage critical operations, such as sales force automation, customer service and support, marketing automation, document management, analytics and custom application development. CRM is a Zacks Rank #3 (Hold) stock, with a Momentum Style Score of B and VGM Score of B. Shares are up 4.3% over the past one week and up 1.4% over the past four weeks. CRM has gained 7.1% in the last one-year period as well. Looking at trading volume, an average of 7,792,047 shares exchanged hands over the last 20 trading days. Momentum investors also pay close attention to a company's earnings. For CRM, 18 analysts revised their earnings estimate upwards in the last 60 days, and the Zacks Consensus Estimate has increased $0.18 to $11.3 per share for 2026. CRM boasts an average earnings surprise of 4.2%. Investors should take the time to consider CRM for their portfolios due to its solid Zacks Ranks, notable earnings metrics, and impressive Momentum and VGM Style Scores. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Salesforce Inc. (CRM) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
