05-07-2025
Kent residents feel 'defeated' by ongoing water supply issue
About 500 properties in an area of Kent are still facing water supply issues for a fourth day in a Wednesday, South East Water said up to 3,000 customers in Whitstable, Seasalter and surrounding areas had no water or low pressure due to the recent company said it hoped to resolve the issue by Saturday and it was continuing to working as quickly as it could to restore Brockhurst, 33, who lives in Kimberley Grove, said he and other residents felt "totally defeated" by the ongoing situation and it was "affecting people's physical and mental health now".
"There's has been a lack of communication from South East Water except telling us they are sorry for the disruption," he Brockhurst said the bottled station is nearly four miles (6.4km) away from his home"It's not easy for people to access water and we don't drive," he added."We were given 12 two-litre bottles outside our house, which isn't enough to drink, cook with, clean dishes, clean clothes and clean ourselves with."
A spokesperson for South East Water said: "We are sorry to those still without water or experiencing low pressure. "We have removed some trapped air from the system, however this is a challenging and complicated process and unfortunately around 500 properties in the area are still having supply issues. "Some customers may also be experiencing aerated water whilst our works are ongoing, and once our works are completed your water supplies will return to normal."
The company said a bottled station was open on Saturday at Sainsbury's - Reeves Way, Chestfield, Whitstable, CT5 added it would provide further updates on Saturday afternoon.
