Latest news with #CanopyByHilton
Zawya
04-07-2025
- Business
- Zawya
Canopy by Hilton Cape Town Longkloof makes its debut in South Africa
Nestled in Cape Town's Longkloof neighbourhood, a historic district revitalised by Growthpoint Properties, which features a newly opened shopping centre, several office spaces, and a tech startup hub, the hotel perfectly reflects the spirit of the neighbourhood. 'South Africa saw nearly nine million visitors in 2024 and offers travellers beautiful tourist attractions, vibrant culture and outstanding dining. Hilton has enjoyed a presence in South Africa for more than three decades, and this new opening represents a significant milestone for us in a country where we continue to see great opportunity,' said Guy Hutchinson, president, Middle East & Africa, Hilton. 'We are delighted to debut Canopy by Hilton and look forward to welcoming guests to Cape Town to experience a locally inspired, and welcoming stay.' The 154-key property features Chef Bertus Basson's newest restaurant, Ongetem, a fitness centre, and thoughtfully designed public spaces that reflect the colourful spirit of the neighbourhood. First look The hotel's façade features distinctive red bricks, carefully preserved to reflect the history of the 112-year-old Longkloof neighbourhood. Image by Evan-Lee Courie To make the property feel like an extension of Longkloof, the hotel's public areas feature inspiring design, abundant natural lighting and buzzing energy – drawing in guests and locals alike. Image by Evan-Lee Courie The thoughtfully designed Canopy by Hilton Cape Town Longkloof hotel blends upscale comfort with the charm of Cape Town's rich cultural tapestry, featuring custom art pieces that reflect the neighbourhood's creative spirit, articulated in a Cape Malay colour palette, and inspired by fynbos, the ocean and nearby Bo-Kaap on different floors. Image by Evan-Lee Courie Image by Evan-Lee Courie Inside the hotel, the 154 guest rooms are spacious and modern, with each room featuring a signature canopy above the bed adorned with colourful South African prints. An eclectic mix of artisan-crafted furnishings and locally inspired design, including a curated collection of paintings from local artists, adorn the property. Image by Evan-Lee Courie Image by Evan-Lee Courie 'Introducing Canopy by Hilton to South Africa is a meaningful step for our brand. Cape Town's vibrant culture, creative energy and culinary richness align beautifully with our commitment to offering locally inspired stays,' said Jenna Hackett, global lifestyle category leader, Hilton. 'At Canopy Cape Town, guests will find thoughtful design, a strong connection to the neighborhood, and experiences that reflect the city's dynamic spirit, from the bold flavors of Ongetem to the curated art throughout the hotel. This opening represents our continued focus on growing in destinations that celebrate community, creativity, and a sense of place.' A culinary destination Ongetem, the hotel's signature restaurant and bar, brings a fearless energy to the city's dining scene. Led by acclaimed chef Bertus Basson, whose approach draws from South Africa's rich culinary heritage, the menu blends bold local flavours with a modern twist. Image by Evan-Lee Courie Ongetem – which translates to 'untamed' – is anchored by the guiding philosophy of 'Butcher, Baker, Cocktail Maker' and delivers a vibrant dining experience, from flame-grilled meats and fresh pastries to handcrafted cocktails infused with local botanicals. Designed as a gathering place for locals and guests alike, the space is set to earn its name in Cape Town's dynamic food culture, elevated by playful, design-forward interiors that celebrate community and craft. Located in the sought-after City Bowl area, Canopy by Hilton Cape Town Longkloof is a short 10-minute drive to the scenic Table Mountain. It is also 20 minutes away from Cape Town International Airport and 10 minutes from the Cape Town International Convention Centre and has easy access to the beaches of Camps Bay and Clifton, as well as to popular landmarks such as Signal Hill, the Museum Precinct and the V&A Waterfront. The property joins Hilton's seven hotels in South Africa, including Hilton Durban, DoubleTree by Hilton Cape Town - Upper Eastside and Hilton Garden Inn Umhlanga Arch as well as three hotels under development. Wouter de Vos, Growthpoint's Regional Head: Western Cape, adds that the hotel is the perfect complement to the mix of uses and tenancies in the Longkloof precinct. Wouter de Vos, Growthpoint's Regional Head: Western Cape at the official opening of Canopy by Hilton Cape Town Longkloof. Image by Evan-Lee Courie 'We are proud to welcome Canopy by Hilton to South Africa, which brings fresh, dynamic energy to the city's hospitality scene, and captures the character, culture and creative charm of its location.' Andreas Lackner, vice president of operations, Africa & Indian Ocean, Hilton, says, 'We are delighted to start welcoming guests to the much-anticipated Canopy by Hilton Cape Town Longkloof and are proud to be the centrepiece of the iconic precinct. We congratulate our partners at Growthpoint for completing the development of Longkloof, revitalising the historic precinct with this world-class hotel, an attractive public square and more. The neighbourhood is set to be a destination in its own right, and we are pleased to be at the heart of it.' All rights reserved. © 2022. Provided by SyndiGate Media Inc. (
Travel Weekly
17-06-2025
- Business
- Travel Weekly
Canopy by Hilton hotel opens in Nashville's Gulch neighborhood
Lifestyle brand Canopy by Hilton has opened a hotel in Nashville's Gulch neighborhood, at the corner of Division and Overton streets. The Canopy by Hilton Nashville The Gulch has 154 guestrooms and 27 suites. The Canopy Nashville's suites have connecting terraces and skyline views. The two-story presidential suite offers a private rooftop terrace, a full bar, a translucent baby grand piano and the opportunity to connect adjoining suites. A guestroom at the Canopy by Hilton Nashville The Gulch. Photo Credit: Hilton References to The Gulch's heritage are in the guestrooms, with interior doors made of reclaimed metal, denim-and-leather headboards and concrete ceilings. In-room touches include Apotheke bath amenities, artisanal mini-bars and Canopy robes and slippers. The hotel will have five culinary offerings: a Five Points Pizza slice window, a full-service coffee bar curated by 8th & Roast, destination dining experiences Silo and COA, and a forthcoming design-minded speakeasy. Silo, the property's signature restaurant, will be opening in the coming weeks, offering what the hotel says is the largest ground-floor patio in The Gulch. The gastropub will serve as an all-day community gathering space. Yazoo Brewing Company's original taproom once occupied the site, so Silo will offer an exclusive selection of Yazoo drafts on tap. Later this year, Canopy Nashville plans to open COA, a rooftop destination serving elevated Mexican cuisine and featuring a large agave spirit lists. COA will have indoor and outdoor dining with three open-air terraces, two bars and a 600-square-foot agave garden. Guests can access complimentary downtown transportation in a Rivian house car. In addition to the fitness center guests have access to discounted fitness classes at Rumble Boxing, located directly across from the property. In partnership with American Paint Hat, guests can browse handcrafted hats, from chic ranchers to classic cowboy designs. Created in Nashville, the one-of-a-kind pieces are displayed like art around the front desk and are available for purchase. Rates start at $297 per night, according to Hilton's website.
Daily Mail
12-05-2025
- Business
- Daily Mail
US's No 2 hotel chain sparks fury by cancelling room and selling it back to customer for 4x the price: 'Fraud'
A customer was stoked to find below-market-rate prices for his upcoming Super Bowl trip. But he says the company rescinded the unbelievable offer. The football fan and Hilton Honors Diamond member allegedly snagged a room in a Canopy by Hilton hotel in San Francisco during the upcoming 2026 Super Bowl for just $288, according to View From The Wing. Reaching Diamond status typically requires 60 nights, 30 stays, or 120,000 base points in a calendar year. It's Hilton's top customer loyalty tier. The Canopy location spotted by the football fan is one of the hotel chain's top-end boutique locations. But the frequent customer said the unbelievable deal was ripped away and then offered back for $1,090. The customer, who is unnamed in the article, said he contacted the location's general manager after noticing his room was cancelled. In alleged email screenshots, the hotel's general manager claimed that a $288 rate was a computer glitch, and the traveler was offered a 'special rate' of more than $1,000 per night for the same stay. However, screenshots of the original booking suggest the rate was not only published, but accepted by the Hilton system. The hotel has not publicly commented on the discrepancy. 'Your response is unacceptable,' the traveler replied on the screenshotted email thread. 'I chose your property and booked early in good faith. Cancelling a reservation with zero communication, then shifting blame to a "system glitch" erodes trust in your brand.' Hotel systems often use dynamic pricing during high-traffic events, including the Super Bowl. The algorithmic sales model allows hotels to anticipate popular events and get customers to pay higher prices when hotels are expecting an influx of guests. In the email thread, the Hilton manager alleged that other Super Bowl-bound customers were paying an average of $2,800 per night for their stays. The manager called the new offer a 'significant discount.' A representative for Hilton didn't immediately respond to request for comment. Travelers commenting on the blog didn't take kindly to the manager's response. A frequent hotel guest said he spotted a great hotel deal in San Francisco for next year's Super Bowl - but it didn't last Hilton has drawn the ire of traveling experts for its rewards program 'My guess is that a court would be extremely likely to find that there is a binding contract,' one commenter said. 'If the hotel cancels reservations as a matter of policy then there is a good case that this is fraud.' Another commenter said the emailed response was 'total BS.' 'Many better options in that area anyway,' they added. Hilton's rewards members have criticized the company's offerings for several years. According to Gary Leff, one of the writers at View From The Wing and a frequent flier, the company's rewards points are worth only 0.4 cents. He also said the prices to claim the points are 'stratospheric.' Also, the travel industry has been facing increasing pressure from regulators and customers who have been frustrated over increasing fees. Hotels have been adding mysterious 'resort fee' charges that inflate the per-night prices. It comes as airline companies have been cutting back their US-based services and announcing unpopular policies. For example, Southwest Airlines recently announced that it would start charging for checked bags. The company's popularity grew in large part because of the formerly free offering. Meanwhile, the company's CEO raked in a huge single-day jackpot because of the change.
